Since founding, we have successfully implemented over two hundred development and integration projects in the telecommunications, media, information technology, pharmaceutical, food, processing and trading sectors.
We strive for smooth, professional, friendly interaction between fulfilled employees and satisfied customers cooperating towards accomplishing set goals, quality results and finalizing projects while quickly and efficiently resolving issues in the process. Our highly experienced staff will realize and implement all your ideas and projects.
The IT market recognizes us through our unique products: CAP.CAP (Common Alerting Protocol – Early Warning System), Doc.Doc.C (Office Business Solutions and Document Management System), EDInet (Electronic Data Interchange).
Our expertise extends to e-Commerce (Intershop), CMS (Content Management Systems) and DMS (Document Management Systems). OptimIT’s core business encompasses analysis, development and implementation of software solutions based on state-of-the-art technologies as well as continued user and maintenance support for our products. We offer consultancy services on integration of IT systems, planning and quality management of complete and full-scale projects. Our staff’s expertise further increases value of our products and services. Finally, we offer integrated solutions based on “turn-key” principle.
Our chief customers are international organizations, state agencies and institutions as well as private companies that have recognized OptimIT as quality and reliable partner. Except Croatia, our services are recognized in countries such as Slovenia, Serbia, Bosnia and Herzegovina, Austria, Luxemburg, Denmark, Canada, USA, Great Britain, Barbados, Caribbean islands etc.
OptimIT has been a member of UN Global Compact since years because we genuinely believe that social responsibility bestows new dimension on business development. We strive to align our business activities with ideas of sustainable development.
$10,000+
$50 - $99 / hr
10 - 49
Zagreb, Croatia
Founded 2001
1 Locations
Zagreb , Croatia
Total Reviews
4
Average Referral Rating
5.0
/5
Most Common Project Size
$200,000 to $999,999
$XX,XXX – $XXX,XXX
Focus
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Highly Rated Similar Providers
OptimIT Review Insights
Overall Review Rating
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Top Mentions
Review Highlights
Strong Telecommunications Knowledge
Clients in the telecommunications sector appreciate OptimIT's deep understanding of the industry, which helps in delivering tailored solutions that meet specific business needs.
Expertise in E-Commerce Solutions
OptimIT has successfully developed and automated e-commerce platforms for clients, showcasing their proficiency in creating seamless online sales processes and improving customer experiences.
Long-Term Client Relationships
OptimIT is noted for creating long-term relationships characterized by commitment and care, often exceeding client expectations and delivering added value.
Professionalism and Approachability
Clients find OptimIT to be very professional and easy to communicate with, which contributes to the overall success of the projects.
Effective Project Management
OptimIT employs a blend of agile and waterfall methodologies, ensuring structured workflows and timely deliveries. Tools like Confluence, Jira, and Teams are commonly used for communication and project management.
E-Commerce Development for Telecommunications Company
E-Commerce Development
$200,000 to $999,999
Mar. 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"OptimIT represents a company that is result-oriented and driven towards the client’s goal."
Dec 30, 2021
Digital Transformation Expert, A1 Makedonija
Ivo Stojanovski
Telecommunications
Skopje, North Macedonia
501-1,000 Employees
Online Review
Verified
A telecommunication company hired OptimIT to develop an e-commerce platform. This platform is expected to automate the client's online sales process.
OptimIT has successfully created a seamless e-commerce platform that has automated the client's sales process. The team has utilized a combined methodology to ensure structured workflow. They've been collaborative, communicative, and flexible throughout the partnerships.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am responsible for designing digital experiences and tools that enhance the customer experience and enable a simpler everyday life by introducing fully functional solutions and innovative technologies. Role of Project Manager for the launch of a cutting-edge e-commerce platform capable of serving an unlimited number of customers 24 hours a day, seven days a week, without the need for unnecessary human interaction, using a completely automated e2e process.
A1 Makedonija is a telecommunication company focused on developing and offering convergent and sophisticated digital solutions meeting all communication needs of residential and business customers, and the communication needs of every modern family as well.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire OptimIT, and what were your goals?
A1 Makedonija has selected OptimIT as a partner in the development of an eCommerce platform that will automate the online sales process. We believe that by doing so, we will create a future-proof e-commerce solution, grow digital channel share, and improve the online customer experience.
SOLUTION
How did you select OptimIT and what were the deciding factors?
Based on their strong knowledge and understanding of the telecommunications business, OptimIT stands out as a preferable choice after analyzing numerous partners and solutions, but one of the primary decision-making considerations was their referent list, agile approach, commitment, and commercial offer.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
OptimIT took active participation in the project initiation, planning, and execution. They act as a partner integrator of the Intershop Commerce Management B2C and all of the technologies needed for the solution to be fully functional and according to our expectations.
How many people from the OptimIT team worked with you, and what were their positions?
Throughout the project, a team of 4-6 professionals, including a Project Manager (SPOC), Business Analyst, System Architect, and several Senior Software Developers, was formed to meet the project's needs.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The cutting-edge e-commerce platform, using a completely automated e2e without the need for unnecessary human interaction
Describe their project management style, including communication tools and timeliness.
Project complexity imposed the need to use a combined methodology, managed through a mix of agile (SCRAM) and waterfall ways of working within the organization and with several strategic partners. OptimIT showed a high level of agility in its approach and ability to adapt to all challenges aimed at achieving project goals.
Collaboration and communication take place on multiple solutions/tools, such as Confluence, Jira, Teams.
What did you find most impressive or unique about this company?
OptimIT represents a company that is result-oriented and driven towards the client’s goal. They create long-term relationships with care and commitment. Always looking for opportunities to exceed the value of the deliverables and the client expectations.
Are there any areas for improvement or something they could have done differently?
From the client’s perspective, I would say that ability to adapt and respond to changing work situations and environments is the key attribute they possess, which allows them to improve themselves and become even better in the future
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for IT Company
Custom Software Development
Less than $10,000
June - Sep. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"OptimIT's team was very engaged, customer-oriented, organized, and open to suggestions."
Dec 21, 2021
Business Development Manager, Login d.o.o.
Gorana Bardak
IT Services
Rijeka, Croatia
11-50 Employees
Online Review
Verified
An IT company partnered with OptimIT for custom software development services. The team built a cloud document management system and integrated it with the client's cloud ERP system.
The client receives positive reactions from potential customers that opened up new business opportunities, thanks to OptimIT's help. The team had weekly reviews during the engagement. The client was impressed by the team's overall work ethic that helped deliver the project successfully.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the head of business development at Login, which specializes in the development, implementation and maintenance of ERP solutions.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire OptimIT, and what were your goals?
Cooperation was established for the development of the Cloud document management system for its integration with the Cloud ERP system. The goal was to offer the market a seamlessly integrated product package that includes ERP system and DMS.
SOLUTION
How did you select this vendor and what were the deciding factors?
We contacted Optimit on the recommendation of other partners in the IT industry. The goal was to find a reliable IT company that would be interested, in addition to developing custom solutions, to offer the market an Out-of-the-box ready-made application and provide a professional maintenance and support service for it.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered feature lists and mock-up and wireframes for the DMS solution. After few months of intensive development and testing the team released a beta version, and soon a production version.
How many people from the vendor's team worked with you, and what were their positions?
We worked with up to 10 team members:
Scrum master
product manager
project manager
the development team
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching the product, we experienced positive reactions from potential clients which resulted in the generation of new business opportunities.
Describe their project management style, including communication tools and timeliness.
We had weekly reviews with the project manager and product manager. Together we reviewed the project status, road map and made tests.
What did you find most impressive or unique about this company?
OptimIT's team was very engaged, customer-oriented, organized, and open to suggestions. They strive for continuous product improvement, which is crucial for customer satisfaction.
Are there any areas for improvement or something they could have done differently?
In the past 2 years of cooperation, we have not found reasons for significant improvements.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for Digital Solutions Company
E-Commerce Development
$200,000 to $999,999
Mar. - Oct. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They can produce a high-quality solution for the client while keeping track of budget and timelines."
Dec 16, 2021
Digital Product Owner, A1 Hrvatska d.o.o.
Slaven-Ivan Kalinski
Telecommunications
Zagreb, Croatia
1,001-5,000 Employees
Online Review
Verified
A digital solutions company collaborated with OptimIT for e-commerce development services. The team helped the client move their webshop to Intershop 7. They migrated all data from the existing platform.
OptimIT successfully delivered the project on time while following all the agreed requirements and functionalities. Despite the project's complexity, the project's progress was smooth due to the team's seamless management and smooth communication. Overall, they showed how knowledgeable they were.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am Product Owner of digital platforms at A1 Hrvatska d.o.o. In charge for developing and maintaining web - www.a1.hr & www.tomato.com.hr From UX/UI point of view as well as backend implementation.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire OptimIT, and what were your goals?
We have decided to move our Webshop onto the new platform, Intershop 7, from our existing Intershop Enfinity 6.4 platform. Along with the migration, we decided to fully automate the complete online user journey of all our purchasing flows regarding customer contracts. (in example establishing new contract, contract renewal, migrating from another network service provider etc.)
SOLUTION
How did you select this vendor and what were the deciding factors?
We are OptimIT`s client for many years. They developed our Webshop and they are maintaining it since 2008, so hiring them for implementation of new platform was our preferred solution. We already knew their expertise and their business culture suits us. They understand our business challenges and they can respond well to them. They are also Intershop partner so they were able to provide us with “turn-key” solution for the whole project and helped us in negotiations with Intershop.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Since we decided to re-brand our Webshop and integrate new features on the new platform, in coordination with OptimIT, we came up with the strategical decision to implement a completely new Webshop on Intershop 7 and migrate only the data from the existing Webshop, leaving no loose ends and fully utilizing the more powerful new platform.
OptimIT was involved from the start to the end of the project, they participated in the design phase and project planning, working with us on the new and refreshed user journeys, restructuring our backend services and middleware to support the automatization of our purchasing flows and lastly in development of the new Webshop and integration of the new Webshop with our middleware.
They also helped us in documenting the new features, managing the project in an agile way according to SCRUM principles and they helped us train our staff to use the new platform administration tools. Used Technologies: Intershop Commerce Management 7.10, Java, JIRA
How many people from the vendor's team worked with you, and what were their positions?
A team of 4-6 people throughout the project including project manager/SCRUM master, system architect and several Intershop developers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Deliverables on time and as agreed.
Describe their project management style, including communication tools and timeliness.
Due to the complexity of the project, it was implemented and published in several phases using agile methodology based on SCRUM principles. Communication flowed smoothly and without interruption. We used Jira for organizing backlog and sprints, Confluence for specifying user requirements and documenting technical details of the project, Teams for daily communication and meetings and e-mails for important decisions. The challenge was to deliver a large volume of work in a very short and fixed timeline.
What did you find most impressive or unique about this company?
I would emphasize OptimIT`s wide area of expertise. They can produce a high-quality solution for the client while keeping track of budget and timelines. Besides providing a high-quality technical solution, they can understand our business needs from the beginning of the project and to guide us in finding a best solution for our customers and help us coordinate all the necessary operations with our internal departments.
Are there any areas for improvement or something they could have done differently?
In every project there are some unpredictable things and challenges. After each project and each sprint with OptimIT we have retrospectives and “lessons-learned” sessions and work on improving our future cooperation.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for Landscaping Machines Shop
Web Development
$50,000 to $199,999
Jan. - Dec. 2016
5.0
Quality
5.0
Schedule
5.0
Cost
3.0
Willing to Refer
5.0
"They were very professional and easy to communicate with."
Dec 16, 2021
IT Manager, Drezga d.o.o.
Budimir Skrtic
Retail
Zagreb, Croatia
11-50 Employees
Online Review
Verified
OptimIT developed a website dedicated to administration, news, and B2B for a landscaping machines shop. The team utilized Java and MariaDB technologies.
OptimIT successfully completed the website, which was well-received by end clients because of its stability and excellent performance. They regularly conducted meetings and used IRS for incident reports and request changes. What stood out the most was their professionalism and approachability.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm IT manager at distributor for Husqvarna products for Croatia.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire OptimIT, and what were your goals?
We needed B2B webshop and newsd portal for our partner network.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched for partners online and OptimIT was one of the companies that were selected. They were able to fulfill our request and we liked them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
News portal, B2B Webshop, Backoffice administration. Technologies used Java and MariaDB. We defined the scope, selected partner for FO design, had regular meetings and discussions. Upon finish we had a testing period and after GoLive full support.
How many people from the vendor's team worked with you, and what were their positions?
Two persons. Developers (at that time).
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since we have all of our partners ordering through that system we are very satisfied with the stability and the performance.
Describe their project management style, including communication tools and timeliness.
We used meetings before the start. During the development phase, we used IRS to report incidents or change requests.
What did you find most impressive or unique about this company?
They were very professional and easy to communicate with.
Are there any areas for improvement or something they could have done differently?
They are very professional. I hope we will do more projects in the future.
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