Can you share any information that demonstrates the impact that this project has had on your business?
We successfully launched the beta version in February 2018, and then dropped "beta" status in May.
How was project management arranged and how effective was it?
We used JIRA for PM, Slack for synchronization, Google Drive for documents, and we had regularly scheduled status update calls. It worked pretty well, and Opengenica's people were very responsive.
What did you find most impressive about this company?
It's how they were able to build a complex system like this one end-to-end, without having to pull any additional / 3rd-party resources. It's the expertise and experience they brought to the table, making it possible to architect and eventually to build what we wanted (and - most importantly - needed!)
Are there any areas for improvement?
It's hard to tell. They were always super-proactive in collecting the feedback at all stages of the project and were quick to correct the processes if something was working less than perfect.