What evidence can you share that demonstrates the impact of the engagement?
The site was up and running within our goal timeframe. Extremely easy to work with, they listened to our vision. We have a philosophy and a brand about how we work with kids and Oozle Media stayed true to those values. They also kept us on a timeline while sticking to it themselves. We’re very happy and are looking to expand further into more marketing with them.
In terms of metrics, traffic on our site has doubled since the launch. We’ve also seen increased submitted web forms asking for more information. The site was a dinosaur when I first started but they cleaned it up very nicely. Their SEO and organic marketing stuff have been great drawing business in as well.
How did Oozle Media perform from a project management standpoint?
When it came down to building the site, we had a large shared file that assigned tasks to each side and provided information on progress. The tool was automated and user friendly so I always knew what I had to do. It helped all the different people and teams collaborate. I had never built a website before but it was very smooth. It made things so easy for me.
We normally communicated over emails and phone calls. Because of what I do, they would text me as well since I could be out on the ranch. They were very flexible.
What did you find most impressive about them?
We’re a mom and pop, old-fashioned business and so are they. They spent a lot of time learning about us and our passion and our philosophy on working with people. They’re always checking in to ensure that they’re carrying the torch for our vision.
Because I work with a small group we’ve been able to get on the same page. They’ve gone out of their way to get to know us as an organization to produce results we’ve really want. I don’t feel lost in a giant corporation. It’s like we’re working in the same office every day. I’m really glad we brought them on.
Are there any areas they could improve?
Strictly from a financial standpoint, I wish they were a bit more affordable but that’s always the case when working with an outside contractor. So far, they’ve delivered worthwhile products.
Do you have any advice for potential customers?
Make your meeting with them. They show up and are organized so bring you’re A-game. Get the most out of those meetings. You have to be able to carry your end of the relationship as well. Getting a project manager is a great idea.