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UX design experts for tech companies

Online Department is a digital design agency based in Rotterdam. We are hyper focussed on digital strategy and user experience design. Our UX experts work embedded in the software development teams of tech companies. 

We deliver resources, conduct research and create state of the art user interfaces. Furthermore, design thinking and lean ux design training is part of the services we provide for management and development teams.  

  • $5,000+
  • $100 - $149 / hr
  • 10 - 49
  • Rotterdam, Netherlands
  • Founded 2011

1 Locations

  • Rotterdam , Netherlands

Focus

Service Lines
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Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4.4 /5

What Clients Have Said

Online Department's project costs range from approximately $30,000 to $500,000, reflecting strong value for cost. Clients highlight effective collaboration and expertise, particularly in UX/UI design, with positive outcomes in usability and project management.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 5 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Online Department Review Insights

Overall Review Rating

4.7
  • Quality 4.4
  • Schedule 4.4
  • Cost 4.4
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Effective Project Management

    Clients appreciate Online Department's project management skills, highlighting their ability to deliver projects on time and within budget. They use tools like Slack, Skype, Jira, and InVision for effective communication and project tracking.

  • Effective Use of Communication Tools

    Clients commend Online Department for their effective use of communication tools like Trello, WhatsApp, and Skype. This facilitates smooth communication and project tracking, contributing to successful project outcomes.

  • Collaborative and Engaged Team

    Clients consistently mention the collaborative nature of Online Department. They integrate well with client teams, often being seen as an extension of the in-house team. Their proactive approach and engagement are highly valued.

  • Challenges with Technical Integration

    One review noted difficulties in implementing the new design due to technical challenges. This suggests a need for better alignment between design and technical capabilities to ensure smoother implementation.

  • Positive Feedback on User Interface Design

    Clients frequently praise the aesthetic and functional quality of Online Department's user interface designs. Positive user feedback on the UI indicates successful execution of design principles.

  • Training and Skill Development

    Several reviews highlight Online Department’s role in providing training and development support, helping clients' employees enhance their skills and adopt new mindsets. This has led to improved team performance and innovation.

Online Department Reviews

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Android App & Portal Design for Package Registration Firm

  • UX/UI Design
  • $50,000 to $199,999
  • May - Nov. 2020
4.5
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.0

“Our customers find the online portal and app are very easy to use.”

Product Manager, TellApe
Linda Stoevelaar
  • Transportation
  • Netherlands
  • 1-10 Employees
  • Phone Interview 
  • Verified

Online Department designed an Android mobile app and an online portal for a package registration company. They conducted interviews to assess what to include in the portals UX.

Development Support & Training for Software Company

  • Custom Software Development
  • $50,000 to $199,999
  • Dec. 2017 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"Online Department can balance creativity with discipline."

Counselor to Board of Directors, Topicus
Yoni Meijberg
  • IT Services
  • Netherlands
  • 501-1,000 Employees
  • Phone Interview 
  • Verified

Online Department administers support and training to expand worker skillset and attitude. Their team also assist with development processes.

UX/UI & Mobile App Dev for Inventory Management SaaS Firm

  • UX/UI Design
  • $10,000 to $49,999
  • Mar. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They took time to understand what we do and how we interact with our client base."

Founder, Retailisation
Jasper Zeelenberg
  • Consumer Products
  • Amsterdam, Netherlands
  • 11-50 Employees
  • Phone Interview 
  • Verified

Online Department brings a user-focused perspective to help design and develop native iOS/Android apps. They're currently working to integrate a seamless UX across both the mobile and web versions of the app.

Website Development for an Energy Company

  • Web Development
  • Confidential
  • Sep. 2017 - Sep. 2018
5.0
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

“Their enthusiasm and commitment to delivering an excellent end product were impressive.”

Business Developer, PowerHouse Solutions
Emil Berckmoes
  • Energy & natural resources
  • Netherlands
  • Phone Interview 
  • Verified

Online Department consolidated information from previous websites and developed a new one using WordPress. They focused on scalability and making the site user-friendly so in-house staff could maintain it.

UX Design & Training for Large Member Association

  • UX/UI Design
  • $200,000 to $999,999
  • Jan. 2016 - Ongoing
5.0
Quality
4.0
Schedule
3.5
Cost
4.5
Willing to Refer
5.0

“Their key strength is UX and everything that comes with it.”

Manager, ANWB
Frank de Wit
  • Hospitality & leisure
  • Netherlands
  • 1,001-5,000 Employees
  • Phone Interview 
  • Verified

Online Department augments internal design resources by conducting field research, producing wireframes, and leading UX training sessions. Their team has expanded over time and now works on multiple projects.

Ongoing UX Design for E-Learning Tool

  • UX/UI Design
  • $10,000 to $49,999
  • Apr. 2017 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

“Online Department came up with a methodology that allows us … to measure impact before actually building something.”

CEO, Easygenerator
Kasper Spiro
  • Education
  • Rotterdam, Netherlands
  • 11-50 Employees
  • Phone Interview 
  • Verified

Online Department is refining the user experience and graphic design of a platform that allows users to create online courses. The team also assists with product coaching, implementation, and evaluation.

UI Design for HR SaaS Startup

  • UX/UI Design
  • Confidential
  • Feb. 2015 - May 2016
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

"They have a good balance of work and pleasure, and they deliver what is needed."

CTO, SaaS company
Anonymous
  • IT Services
  • Amsterdam, Netherlands
  • 11-50 Employees
  • Phone Interview 
  • Verified

Online Department migrated a partner-to-partner web portal from Drupal to Sitecore. Their work included frontend and backend development as well as UI/UX design. A critical service was ideating site navigation.

Locations (1)

16 - 20

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