Achieving Success Together

► WHAT WE DO◄

One Team US is based in Troy, Michigan and provides

  • Custom Software Development - 10+ Enterprise Solutions
  • Mobile App Development - 200+ Mobile apps
  • Product Development – 5+ Products
  • Product Development Entrepreneur/Investor based Products including ABC Shark Tank Winning Product
  • IoT Applications – 10+ IoT Hardware/ Software Solutions
  • Website Development -75+ Web development and Support
  • eCommerce Development – 20+ online stores
  • Artificial Intelligence (AI)/ Machine learning Development,
  • Magento eCommerce Development,
  • Odoo ERP Development,
  • professional services, consulting, and business process outsourcing services.

► CERTIFICATIONS◄

✓ Women Business Enterprise certified (WBENC)
✓ Michigan Minority Supplier Development Council (MMSDC)
✓ E verify certified
✓ Magento eCommerce Certified
✓ DUNS registered company
✓ SAM certified
✓ Odoo ERP Solution provider
✓ Oracle Silver Partner
✓ GE Digital alliance partner
✓ Google 5-star review
✓ Glassdoor 5-star employee review

► HOW WE DO◄

We work with well-known Michigan brands, entrepreneurs who want to become well-known, and with other national brands. Our product development and web app development portfolio is diverse, and we partner with our clients by providing end-to-end project services or can fit into almost any share of development on joint projects.

► INDUSTRIES I WORK WITH ◄

Manufacturing
Healthcare/Medical
Retail / eCommerce
Automotive Industry
Home Automation
Engineering and Construction (Telematics)
Recreation
Transportation and Logistics
Pet products
Process Improvements
Sports & Fitness
Entrepreneur Services

► DIFFERENCE ◄

60+ person tech enthusiasts team has been delivering hardware and software custom solutions since 2010. Our unique combination of leaders with vision, software skills, project management experience, talented designers, and attention-to-detail presents us as the ideal choice to develop your product ideas and develop a wide range of highly optimized solutions.

www.oneteam.us

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2010
Show all +
Troy, MI
headquarters
  • 950 Stephenson Hwy, Suite #205
    Troy, MI 48083
    United States
other locations
  • 12 Riverhills Lane
    Toledo, OH 43623
    United States
  • 1162 W Hubbard ST
    Chicago, IL 60642
    United States
  • 2980 Braeburn
    Columbus, IN 47201
    United States
  • 9711 McKnight loop
    Austin, TX 78717
    United States
  • 10058, 18th street
    Dammam, RD 31433
    Saudi Arabia
  • 1705 Coventry
    Allen, TX 75002
    United States

Focus

Service lines
  • Custom Software Development
  • Web Development
  • Mobile App Development
Client focus
  • Midmarket ($10M - $1B)
  • Small Business (<$10M)
  • Enterprise (>$1B)
Industry focus
  • Health Care & Medical
  • Retail
  • Transportation
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
Artificial Intelligence Focus

Portfolio

FaceMask Detection Image

FaceMask Detection

  • Facemask Dectection using existing CCTV camera
  • Social Distancing 
  • Helmet/Glove dectection for security 
  • Ideal for Offices, restaruarnts, Stores, manufacturing locations

Enterprise Custom Software Solutions and Support

Provide the enterprise Health IT solutions Design, development, creation and maintenance of interoperable and automated information systems which help to improve efficiency of medial care and public health at lower costs for the healthcare industry. A healthcare information systems will continue to improve medical care and public health, lower costs.

  • Internet of Things for
Medical
  • Telemedicine
  • Remote Healthcare Legacy System upgrades
  • Medical Product Development
  • Investor/Entrepreneur Solutions

    We work with well-known Michigan brands, entrepreneurs who want to become well-known, and with other national brands. Our product development and web app development portfolio is diverse, and we partner with our clients by providing end-to-end project services or can fit into almost any share of development on joint projects.
    Shark Tank Winning Mobile App Image

    Shark Tank Winning Mobile App

    The GOAT Pet Speaker Mobile app won Shark Tank funding on ABC’s Shark Tank TV show, Jan 2018. The GOAT Pet Speaker Mobile app which we have designed, developed and support . Incredible story, but it really is incredible Bluetooth IOT app in conjunction with an incredible Speaker with an outrageous concept.

    • Talk to your pet in your language
      Support 30+ languages and high quality communication using BT
    protocol.
  • Pet profile and Calendar feature for your Pet events
  • Frequent changes in the hardware spec make mobile app development challengeable.
  • Mobile OS upgrades become concerns on hardware compatibility.
  • Hardware and mobile phone alert conflict creates issues.
  • Alert storage concern on devices
  • Continuous working on app even in lock/sleep mode.
  • Toy Store Management and Magento eCommerce Site Image

    Toy Store Management and Magento eCommerce Site

    Toy Store Company in Michigan

    • Store Inventory management 
    • Store - Online Sync
    • Customer Management 
    • Order Management
    • Promotions
    • Marketing

     

    Odoo All in one Warehouse and Dispatch Image

    Odoo All in one Warehouse and Dispatch

    Restaurant equipment seller are implementing an Odoo v12 enterprise ERP system, the objective is to have a system that manages all products, sales, warehouse management, dispatching, accounting, barcode integrations, inventory lookup

    Challenges

    • Take over from Offshore company for Bug fixing, enhancements
    • Deployment and Configuration 15+ Odoo extensions
    • integration 5+ system
    integrations
  • Fleet/Dispatching complexity.
  • Large number of sales/inventory
  • How we solved those challenges

    • Setup the dev, stage and production instances for Odoo
    • Worked few weeks at client place to get complete system knowledge and operations.
    • Remove the extensions not required.
    • Streamline the Odoo process.
    Quote & Manufacturing Solution Image

    Quote & Manufacturing Solution

    On Demand die cutting and manufacturing company. We have developed the Odoo eCommerce site with different quote process and other Odoo customization primarily manufacturing, sales, inventory and accounting modules. Odoo 12 free community ERP system

    Challenges

    • New business for the client
    • Warehouse setup and Odoo ERP development at same time.
    • Sophisticated Odoo CMS to manage
    the website contents.
  • Custom Quote process
  • Complex manufacturing process
  • Manufacturing and Sales integration complexity.
  • How we solved those challenges

    • Setup the dev, stage and production instances for Odoo
    • Work continuously at client warehouse and part of the business setup.
    • Clickable demo for every business features before coding.
    • Agile development.

    Reviews

    Sort by

    App Development for Insurance Agency

    “We were very satisfied with how the app turned out and how the team followed our direction.”

     

    Quality: 
    4.0
    Schedule: 
    3.0
    Cost: 
    5.0
    Willing to refer: 
    4.0
    The Project
     
    $10,000 to $49,999
     
    Nov. 2018 - Mar. 2019
    Project summary: 

    One Team US LLC provided app development services for an insurance company. Their work included Xamarin development and project management.

    The Reviewer
     
    500-1,000 Employees
     
    Detroit, Michigan
    VP of Innovation, Insurance Agency
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC developed a high-quality mobile app for risk managers to conduct remote worksite inspections. The project team was knowledgeable, candid, and always willing to present multiple options to address technical challenges. They quickly addressed a less experienced project manager.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m VP of innovations for an insurance company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    We needed help with app development for our risk management team.

    SOLUTION

    What was the scope of their involvement?

    One Team created an app for our team when they’re inspecting properties out in the field. The app collects photos, dictation, video, and notes on each inspection. The team used Xamarin coding language to develop the app from scratch. We learned a lot from their expertise throughout the process.

    What is the team composition?

    We worked with 3–4 people from their team.

    How did you come to work with One Team US LLC?

    I was introduced to them through our VP of marketing.

    How much have you invested with them?

    We spent less than $30,000 in total.

    What is the status of this engagement?

    We started working together in November 2018, and we wrapped up in March 2019.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    In terms of adoption, the app was downloaded by 65% of our managers. Our goal was to make sure they had access to the app, and captured images and sending them back to our corporate databases. We were very satisfied with how the app turned out and how the team followed our direction on executing the scope.

    How did One Team US LLC perform from a project management standpoint?

    Initially, they provided a more junior level project manager. When we felt the project was lagging a bit, they responded by providing a more knowledgeable employee to help us get across the finish line.

    What did you find most impressive about them?

    They were willing to be candid. If there were better ideas as to how to solve the problem, they were ready to provide those and help us understand our options.

    Are there any areas they could improve?

    We could’ve really used a more senior-level project manager to help us get things off the ground faster.

    Do you have any advice for potential customers?

    My advice is to listen to One Team’s expertise. If allowed, they can bring a lot of technical expertise to the table.

    4.0
    Overall Score
    • 3.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer

    Site Dev for Photo & Video Online Marketplace

    "They genuinely care about the job and our company. They are very friendly and respectable."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    4.5
    The Project
     
    $50,000 to $199,999
     
    Aug. 2018 - Ongoing
    Project summary: 

    Initially, One Team US LLC was tasked to develop an app and site that can be utilized by customers to book their photo and video needs. Later on, the company decided not to pursue the app anymore.

    The Reviewer
     
    1-10 Employees
     
    Sterling Heights, Michigan
    Danyul Nutt
    CEO, Camera Comrade
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC's ongoing engagement has been extremely exceptional. As of now, the development is not yet finished but they have managed to do coding review, spec review, and finalized the required MVP features already. All in all, the company is thrilled at the team's progress.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Our company is initially being created to offer a platform for potential Photographers/Videographers to easily link up and book jobs with Potential Clients. I am the CEO and have done mostly everything excluding the actual coding/basic designing of which we have contracted OneTeamUS to perform.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire One Team US LLC, and what were your goals?

    We hired One Team US to develop a Mobile Friendly Website and IOS/Android app to create a platform for Clients to easily Book Photographers/Videographers with or without Editing. We have since removed the Apps from the Minimum Viable Product due to the fact that they are unnecessary time and money wise for our company to function. Goal is to get a functional website up and running as soon as is possible

    SOLUTION

    How did you select One Team US LLC and what were the deciding factors?

    After parting ways with our 2nd development team, I placed an Ad on Indeed in search of a development team. I was contacted within a few days of that post from the VP (former) there, Kris Gazley, who arranged a meeting the following week. Deciding factors were that they possessed the skills and abilities to complete the job AND that they reached out to us in a timely, professional manner.

    Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    Camera Comrade is a full-on web-based software. First, there was the coding review of the web and apps developed by our former development team. Second, they performed a spec review of what it would take to get the job completed, recommended that we basically scrap the old website and apps because they weren't written in a way that was 100% secure.

    Third, it was working on the MVP, where we went over a document of what exactly I wanted in there, and during this process, we eliminated some unnecessary features for the sake of time and money, of which a few of those needed to be added back with Addendums. Fourth, we are currently working on the 3rd Addendum, of which we decided best to break up into "Sprints" which we have gone over roughly every 2 weeks or so. Fifth, we are still working on these Sprints.

    How many people from the vendor's team worked with you, and what were their positions?

    First, we met with the VP to go over what we needed. Then my Dad (main investor) and I met with the VP and the onboarding Spec Sheet creating team, which consisted of Ash and Ela. Ash being the manager of the Spec Sheet and Ela being the developer.

    Then we met with the Manager of Project Managers, Miles who helped us determine what was necessary for the MVP. Perhaps during this time too we met with the Chief Technology Officer Raj who runs the show around there. Then we were assigned an official project manager specifically for Camera Comrade, Nick. Nick then would pass along the information to other developers from India, namely Robin who is the head developer, and Meenu who follows his directions.

    There was also an app designer and developer in the mix of which we no longer use. Now, I work directly with Nick and sometimes with Robin (and Meenu) while going over the development tasks. So a total of around 8 people, not including the app designers and developers.

    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    We are not launched yet so no really measurable outcomes or feedback about the deliverables. I can update when we have crossed that bridge.

    Describe their project management style, including communication tools and timelines.

    I deal with the Project Manager mostly. We would meet regularly using RingCentral (Zoom) where we would share screens and go over what needs to be developed. Also, these past few months while working on the 3rd addendum sprints, Nick (Project Manager), the Developers (Robin and Meenu), and I meet about twice a month using Ring Central. We do a lot of communicating via email as well.

    What did you find most impressive or unique about this company?

    Most impressive to me is that they possess the ability to get this job done. It was quite difficult finding a development team and they reached out to me rather expediently.

    They genuinely care about the job and our company. They are very friendly and respectable. Also, the CFO Raj has a lot of experience in the industry and knows and his iterated the important of getting the Minimum Viable Product up and running as soon as possible as not to miss the opportunity for a successful venture when it has presented itself.

    Are there any areas for improvement or something they could have done differently?

    We are moving along. It has taken a bit more time and money than initially expected, however, it's been necessary realizing that the software requires many features to be useful to our potential customers. It's been a mostly enjoyable, smooth experience.

    A few minor issues though is that while creating the MVP it would have been ideal if they had (or myself) realized that we did not actually need an app to be functional. In addition, sometimes the developers don't quite fully understand what I am asking them to develop and the reasoning behind those requests.

    All in all, though, I am glad we found each other and happy to be making progress towards getting this company up and running soon.

    4.5
    Overall Score It hasn't been perfect per say, however they have proven that they are able to complete the tasks of which we have asked of them.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      No problems here.
    • 5.0 Cost
      Value / within estimates
      Seems fair and even on the lower side in the industry.
    • 4.5 Quality
      Service & deliverables
      The reason for not a 5 Star is that the actual UI/UX design seems to be a bit outdated and I have had to seek help elsewhere in order to upgrade it.
    • 4.5 NPS
      Willing to refer
      Again, they need to provide a better more "trending" design.

    Mobile App Development for Flooring Replacement Firm

    "Their constant communication makes me feel comfortable."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    June - Sept. 2020
    Project summary: 

    A flooring replacement company hired One Team US LLC to develop a mobile application that would help them go completely paperless. Their team created the app for iOS and Android, connecting it with a CRM. 

    The Reviewer
     
    1-10 Employees
     
    Troy, Michigan
    Vince Renaud
    CTO, Refloor
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC delivered a quality application that met expectations and within a strict timeline. Their transparent workflow makes them stand out from other development companies. Their detail-oriented approach is also noteworthy. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO at a flooring replacement company. We send salesmen to homes for in-home shopping. When we sell them the flooring options, our team comes in and installs them.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    Over this year, we had a desire to go completely paperless. We started our business with all manual systems, but we’re looking to move over to all cloud-based systems. We wanted an app that would automate part of our workflow.

    SOLUTION

    What was the scope of their involvement?

    We asked One Team US LLC to come in and specifically write an Android and iOS app for our salesmen. The app collects all the data about the potential job, room sizes, configurations, and fixes. Then the app submits that information back to our CRM for order processing.

    What is the team composition?

    I’ve worked with about five people, including a project manager and developers. I directly interacted with the owner.

    How did you come to work with One Team US LLC?

    We’re a startup but branched off from another company. With that company, we worked with One Tree US LLC on numerous projects. We requested quotes from different companies but went with them based on past experiences and their fair price.

    How much have you invested with them?

    The whole project was about $60,000.

    What is the status of this engagement?

    We started working with One Tree US LLC in June 2020, and the project will wrap in the next few weeks.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    I personally rate them on the project quality and schedule. They did both producing quality projects according to our specs and timeline. I’m happy with the front- and backend work. Most importantly, to us, it’s on a strict timeline that they’ve been maintaining.

    How did One Team US LLC perform from a project management standpoint?

    From a project management standpoint, they’ve been very good. Their team is in constant contact with me. They’ve sent over multiple workflows and skeletal versions of the app to ensure we’re happy with it. We primarily use email, but sometimes we use Microsoft Teams.

    What did you find most impressive about them?

    Again, the most important areas to me are the quality of a product and staying on time. My position relies upon me giving forecasts and dates. If they don’t come in on time, it makes me look bad. Their constant communication makes me feel comfortable.

    Are there any areas they could improve?

    I have no complaints. I’m pretty happy with them on this project.

    Do you have any advice for potential customers?

    Make sure you provide detailed specs with very little to question. On our end, when we’ve been lazy spec-wise, we’ve had issues. We laid out very thorough specs for One Team US LLC, and we’ve been happy with their work.

    5.0
    Overall Score Their excellent communication keeps me in the loop at all times. They make me feel comfortable about my decision.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I’ve recommended them to my brother.

    Odoo Dev & Hosting for Food Service Dealership

    “Their efficiency really stands out.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Nov. 2019 - Ongoing
    Project summary: 

    One Team US LLC provides Odoo development services for a food service dealership. Their work includes optimizing the platform, hosting, and fixing any technical issues.

    The Reviewer
     
    1-10 Employees
     
    Huntington Woods, Michigan
    Luke Rygh
    Project Coordinator, Gold Star Products
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC’s work has been met with unanimous praise. The team is efficient, hardworking, and responsive. Customers can expect a communicative team that goes the extra mile to ensure client satisfaction.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the project coordinator at a food service dealership.  

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    We switched over to a new hosting company that used Odoo. We needed some additional support to help fix some issues we had experienced since we went live with the Odoo platform.

    SOLUTION

    What was the scope of their involvement?

    They helped optimize our Odoo platform since the company we had been working with hadn’t been responsive enough.

    What is the team composition?

    We worked with three people from their team, including a developer, a COO, and a salesperson.

    How did you come to work with One Team US LLC?

    They cold-called us, and it happened to be at the right time. Their developer had been working with Odoo since even before it was called Odoo.

    How much have you invested with them?

    We’ve spent more than $50,000.

    What is the status of this engagement?

    We started working together in November 2019, and their work is ongoing with hosting our servers.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    They’re very good at getting back to us within days, not weeks, which was an improvement from the last vendor we worked with.

    How did One Team US LLC perform from a project management standpoint?

    Their communication was key. The team is great about giving estimates of how long things will take, and they always gave me updates on their progress. We communicate via a mixture of once-a-week in-person visits and emails.

    What did you find most impressive about them?

    Their efficiency really stands out.

    Are there any areas they could improve?

    No, they were great with the business aspect of things.

    Do you have any advice for potential customers?

    My advice is to use Shelton (Odoo Analyst). You won’t be disappointed.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Dev Resource Augmentation for Custom Web Dev Co

    "For us, the time difference was a plus."

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Nov. 2012 - Aug. 2019
    Project summary: 

    One Team US LLC augmented resources for a custom web development company. They built an iOS and Android app and a web interface. They managed backend development of an e-commerce site to support a chat feature.

    The Reviewer
     
    1-10 Employees
     
    Detroit, Michigan
    Owner, Custom Web Development Company
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC produced deliverables to the satisfaction of stakeholders. Their attentiveness and communicativeness streamlined collaboration. The team responded to feedback with effective solutions. As a result of the organization’s structure, they provided constant support.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the owner of a custom web development company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    I hired them to support a couple of client projects. One of them was education-based and the other was e-commerce-based. We needed help with some of the development tasks.

    SOLUTION

    What was the scope of their involvement?

    For the education-based project, One Team worked on an iPad app. It was a brochure-type product. Their team helped us to create an interactive application for potential students of a university. They built the platform for Android and iOS. Their team also built an interface on the client’s website using JavaScript, HTML, and CSS.

    The second project involved an e-commerce website for phone cards. The site supported an automated process for the end-user to receive digital products. One Team helped to develop backend elements regarding the chat tool. They used .NET.

    What is the team composition?

    I worked with 4–6 people from their team. There was always a project manager and at least two developers.

    How did you come to work with One Team US LLC?

    We reached out to them.

    How much have you invested with them?

    The cost ranged between $5,000–$25,000 per project.

    What is the status of this engagement?

    We started the partnership in November 2012 and worked together on and off until 2019. Usually, the projects took more than six months. We’re actually talking about another project now.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    Overall, the quality of their work was good. As with any project, the transition into the scope was an initial challenge. Their team was readily available and responsive.

    How did One Team US LLC perform from a project management standpoint?

    In some cases, we split their workload into phases. We met regularly and communicated daily via email. They communicated clearly and thoroughly. Their team was always available on Skype and Slack. They met deadlines and managed the projects well.

    What did you find most impressive about them?

    For us, the time difference was a plus. While they have local teams, their offshore team actually fit our needs better. By sending them tasks overnight, we were able to complete our work the next morning. People might find that challenging, but it worked out for me.

    Are there any areas they could improve?

    I’m satisfied with the engagement but there was a challenge on one project. I felt that one developer wasn’t qualified enough, and they quickly addressed the issue by assigning a more senior developer to the team.

    Do you have any advice for potential customers?

    Go for it. With local and offshore teams, they ensure round the clock support.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    E-Commerce Maintenance & Scaling for Online Toy Retailer

    “I’m grateful for how easy it is to build trust with them.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Mar. 2016 - Present
    Project summary: 

    Replacing a previous provider, One Team US LLC has served as a local toy store’s Magento and e-commerce development partner. They’ve maintained a robust website that houses over 10,000 product SKUs. 

    The Reviewer
     
    1-10 Employees
     
    Saint Clair Shores, Michigan
    Rick Claggett
    Manager, Whistle Stop Hobby & Toy
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC has proven to be a reliable and personal provider that’s always available to address any and all concerns. Their site streamlining has been effective, and they collaborate well with the third-party POS provider. They take a personalized approach to solving problems.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the manager at Whistle Stop Hobby & Toy Incorporated. We’re a family-owned business that’s celebrating our 50th year anniversary this year.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    I was having some issues with our previous Magento partner. One Team US LLC has replaced them to become our local e-commerce provider.

    SOLUTION

    What was the scope of their involvement?

    One Team US LLC has managed our Magento platform. They’ve tweaked our existing functionalities and freshened up the site’s look and feel. Our original choice for Magento was substantiated on its compatibility with our legacy point of sale (POS) system. Last year, we made the switch to a new POS system, and their team remade the necessary integrations. Then, we later switched to Magento 2 altogether.

    What is the team composition?

    We work mainly with two people, Raj (CTO) and Robin (Team Lead).

    How did you come to work with One Team US LLC?

    Chris (Account Manager) happened to reach out to us when we were feeling dissatisfied with our previous Magento provider. We liked the fact that they were local to us. We went to their office and met everybody, and we’ve been working together ever since.

    How much have you invested with them?

    I believe we’ve spent somewhere around $25,000 over the years. They bill us on a project-by-project basis.

    What is the status of this engagement?

    We began working together in March of 2016, and it’s an ongoing partnership.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    I don’t have any specific metrics. They successfully maintain our robust website, which houses between 10,000–20,000 products for sale.

    Since most of our business is in-store and local, we never focused too much on incentivizing online sales. We always thought of our website as a digital storefront that would invite users to actually drop by our store. However, since the COVID-19 shutdowns, we’ve definitely seen a spike in digital sales.

    How did One Team US LLC perform from a project management standpoint?

    If there’s a concern or problem, I can reach out to them via email or phone and they’ll get back to me right away. They’re able to troubleshoot within a day or two. I’ve always appreciated their responsiveness.

    They also do a good job of communicating and collaborating with my third-party contacts who manage the POS system.

    What did you find most impressive about them?

    I liked how personable and available they were. I could visit their office or have a one-on-one with them since they’re local. They left like a familiar, legitimate company, especially compared to the more suspect providers we’ve worked with, in the past.

    They were also extremely conscientious about agreeing on a budget. They broke down all their charges and were transparent about everything they would bill me for. I’m grateful for how easy it is to build trust with them.

    Are there any areas they could improve?

    No, I don’t think so. I think we’ve had some minor delays in the past due to the fact that some of their employees are based in India. Especially since they interface with our POS system contacts, there’s sometimes extra back-and-forth between the two parties, which can be time-consuming.

    Do you have any advice for potential customers?

    I’d recommend them for their personability. A larger company might lack the tailored, customized feel that they have.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Custom Software Dev for Surgical Support Company

    “They keep their commitments, and are fairly accurate with their estimates.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jan. 2015 - Ongoing
    Project summary: 

    One Team US LLC provides development services for a surgical support company. Their work includes creating and supporting mobile apps to better track the efficacy of medical equipment.

    The Reviewer
     
    1-10 Employees
     
    Wixom, Michigan
    David B.
    President, Lucent Surgical
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC’s work has been met with positive acclaim. The team is intelligent, fast-paced, and diligent in completing requirements. Customers can expect a reliable development team that follows through.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the president of a surgical support company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    We wanted to manage the internal operations and data input management with outside representatives at hospitals. We also wanted to offer clinicians and patients the ability to enter data, track equipment, and solicit recovery information from the patients after they left the hospital.

    SOLUTION

    What was the scope of their involvement?

    They helped us create user interfaces, both patient and clinician, that are run on tablets at hospitals. Patients, anesthesiologists, or nurses will enter data pertinent to the person receiving our equipment and services.

    Then, those UIs trigger a patient engagement platform, in the form of an iOS or Android app. Once they download the app, we provide customized profiling, based on the types of procedures those hospitals provided those patients. Then, we interpret that data into some analytical models, by which the clinicians can gauge the efficacy of their therapies.

    What is the team composition?

    I worked with one person from their team.

    How did you come to work with One Team US LLC?

    I found them online, after searching for web app developers in the Detroit area. I sent them all emails, and One Team got back to me the quickest.

    How much have you invested with them?

    I’ve spent around $150,000–$200,000.

    What is the status of this engagement?

    We started working together in January 2015, and our work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    They’re capable of interpreting the languages I’m using correctly and turning it into an end-product in a fairly quick and accurate way. We’re able to track our devices better, too, which saves money. They do a good job, overall.

    How did One Team US LLC perform from a project management standpoint?

    I provide a comprehensive body of architecture and instruction when I interface with them. My main point of contact then takes that information to the developers and they respond with questions. They get back to me with any questions they might have, and it’s a pretty precise process. We collaborate using GoToMeeting and RingCentral.

    What did you find most impressive about them?

    The web app industry has a lot of attrition, so it’s great that they’re still here, supporting me, and making good products. They keep their commitments, are fairly accurate with their estimates, and they don’t try to “bait and switch”. Everything is agreed to upfront, and they do a good job of following through.

    Are there any areas they could improve?

    No, the only thing I could think of is bringing on more people to do my projects simultaneously. That being said, I’m pretty satisfied with the pace they’re moving at.

    Do you have any advice for potential customers?

    My advice is to follow my procedure. I’ll share a verbal idea, then we’ll discuss the goals of that idea, then I’ll provide something tangible to move forward on the development, that’ll be discussed internally by their group. They’ll respond with questions, which I’ll answer, and then they’ll develop a prototype. I’ll comb through that prototype and offer them the changes that they need to make. Finally, we’ll go live.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Mobile & AR/VR Development for Innovation Company's Projects

    “We are able to give them the requirements and budget and know that we will get a product that works for our needs.”

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    4.5
    The Project
     
    $1,000,000 - $9,999,999
     
    July 2013 - Ongoing
    Project summary: 

    One Team US LLC provides software development service to an oil and gas technology solution provider across a wide array of projects, including AR/VR for physical therapy and bid platforms for product shipping.

    The Reviewer
     
    1-10 Employees
     
    Toledo, Ohio
    Chief Technology Officer, Logistics Innovation Company
     
    Verified
    The Review
    Feedback summary: 

    The work completed by One Team US LLC has allowed the client to successfully meet all the needs of its customers so far, delivering solutions that are now in many cases widely used across the target industry. Their team is organized and highly flexible, answering questions and requests at any time.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the CTO of a company that provides software innovation for up, middle, and downstream oil and gas companies.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US?

    We partnered with them to create three different products that we wanted to build out for some of our clients.

    SOLUTION

    What was the scope of their involvement?

    The products we worked on with them included an augmented reality application for a hospital to supplement the physical therapy process most veterans go through when they come back from war. It allows the PT team to walk their clients through a variety of real-life situations in a safe environment before sending them out into the real world.

    The other was a product known as pocket dispatch. In the simplest words, the app was a version of Uber for trucks. The software is aimed at replacing the bidding process for large manufacturers to find companies to haul their products wherever they're supposed to go.

    For each of these projects, we started from scratch with their teams, providing the funding and the basic set of requirements from our clients and then working with them to develop mobile apps that could completely serve those needs. Those have taken advantage of a wide range of technologies including Java, API integrations with Microsoft’s Oracle database and other suites, and external protocols that need to communicate with our database.

    What was the team composition?

    They have a development center in India as well as a program office with project specialists in Detroit who coordinate the work with us. The total team size has varied, but at one point we had 17 people working from India on the projects.

    How did you come to work with One Team US?

    I used to be the lead architect at another company and had worked with several other individuals on a software development project there who were part of One Team. When this came up, I contacted them and asked them if they had the capacity for the work because I knew they would do a good job. We still conducted an RFP, but their proposal was highly competitive, so we moved forward with them.

    How much have you invested with them?

    In total, the projects have cost us about $1.2 million over the years.

    What is the status of this engagement?

    We’ve worked with them on a few major projects over the course of the past 7 years, starting probably around July 2013 and continuing today for maintenance of the products.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The quality of their work is extremely good. They are a skilled team and take a very thorough approach to every aspect of the work, including not only the functionalities that are required but also the designs and UI/UX of the applications.

    The AR/VR application is now used across one of the major hospital organizations in the state of Michigan, and the shipping app has ten small scale users and four major users which is an even better result than we were hoping for.

    How did One Team US LLC perform from a project management standpoint?

    It has been an incredibly good working relationship. Sometimes when you are a new customer working with an outsourced team it can be difficult, but their project manager was excellent at setting up the relationship and making sure that we understood what they needed from us and they understood all of our requests to them so that there were no miscommunications.

    The agile process that they utilize has worked very well, and they always do a good job of sticking to the deadlines that we give them, which is important for our investors in particular. We are able to give them the requirements and budget and know that we will get a product that works for our needs.

    What did you find most impressive about them?

    Their flexibility is a huge asset to our overall collaboration with them. I’ve frequently called them late at night or without giving them advance notice and they are always available to handle whatever request I might have or shift any of the requirements depending on what we need.

    Are there any areas they could improve?

    Everyone has room for improvement, but there’s nothing major that I would complain about with them. Occasionally their use cases for the project research can get too detailed, so we could work on getting those out a little bit quicker, but it hasn’t caused us any serious problems.

    Do you have any advice for potential customers?

    Transparency is always key. As long as they know exactly what you’re looking for, they will be able to fulfill those needs for you.

    4.5
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
      I’ve never given anybody a perfect score, but they are pretty close.
    • 4.5 NPS
      Willing to refer

    App Development for Emergency Medical App

    " I could easily schedule a time to meet with them in person."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    July 2017 - Ongoing
    Project summary: 

    One Team US LLC fixed the bugs on an app developed by a previous vendor. They’ve continued to work with the client to implement updates and new features. 

    The Reviewer
     
    1-10 Employees
     
    Detroit, Michigan
    President, Emergency Medical Form LLC
     
    Verified
    The Review
    Feedback summary: 

    The improvements that One Team US LLC implemented increased the functionality of the app which led to more downloads. The team is accommodating and exhibits excellent project management skills. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    My main job is a firefighter-paramedic. I like to work on projects on the side, and I thought of an idea for how to better help healthcare providers during a medical emergency. The startup is called Emergency Medical Form, and I’m the founder and president.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with One Team US LLC?

    I wanted to develop an app and website that could store basic patient information like address, height, weight, age, and more. Users would be able to go online and fill out the form in advance, so that first responders and hospital workers would already have the information on file, rather than having to ask the patient the same questions.

    SOLUTION

    What was the scope of their involvement?

    I had a basic version developed by another vendor. However, there were a lot of bugs, so it wasn’t ready to be launched for public use. They handed over all the credentials and I shopped around to find a more experienced development team in the area. 

    They helped fix the code and make the solution more functional. We also added more features over time, and they provided continuous updates. 

    What is the team composition?

    The CTO is my main point of contact, but there are 2–3 additional developers that are helping me. The CTO delegates the work to developers in his Michigan office and overseas. 

    What is the status of this engagement?

    We started working together in 2017, and our work is ongoing. 

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    All the bugs that were present before I started working with them have been fixed. I’ve seen a tremendous improvement in the functionality of the solution. As a result, more people are downloading the app. 

    How did One Team US LLC perform from a project management standpoint?

    They perform well. I’m very happy with them. I could easily schedule a time to meet with them in person. They provided estimates for each feature that I wanted to add or update, to accommodate my budgetary constraints. 

    What did you find most impressive about them?

    They believed in what I was doing and were accommodating to my needs. They’re a reputable company, rather than an individual coder, so it’s nice to have the organizational structure. 

    Are there any areas they could improve?

    They do exactly what I ask, so if I’m not specific about what I want, we sometimes have to go back and change things again. 

    Do you have any advice for potential customers? 

    It depends on what you’re working on and what you want. It’s important to be direct and explain exactly what you want. When you provide designs or content, make sure you’ve finalized it and have it exactly how you want it to look. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Odoo Software Assistance for Powder Coating Company

    "They have an effective workflow."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    Jan. 2020
    Project summary: 

    One Team US LLC helped a powder coating company to alter some settings and enable more reports to come through in their Odoo software. 

    The Reviewer
     
    11-50 Employees
     
    Belding, Michigan
    Laberta Dickeson Willett
    Office Manager, Wiesen Powder Coat
     
    Verified
    The Review
    Feedback summary: 

    One Team US LLC was able to finish the project successfully. Because of their work, there's now an effective and easier flow on the company's program.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    We are a powder coat company and I'm the office manager.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire One Team US LLC?

    They assisted with our Odoo software.

    What were your goals for this project?

    • To change some settings and allow for more reports
    SOLUTION

    How did you select One Team US LLC?

    Someone referred us to them, I don't remember who.

    Describe the project in detail.

    They changed settings in our Odoo software to allow more easy flow of the program.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    What I requested them to do, the accomplished.

    How effective was the workflow between your team and theirs?

    They have an effective workflow.

    What did you find most impressive about this company?

    They were very knowledgeable.

    Are there any areas for improvement?

    Not that I'm aware of.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer