One Base Media Ltd

BACKGROUND

Introduce your business and what you do there.

I’m the director of Christy Cooling Services Ltd. We’re air conditioning contractors. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One Base Media Ltd?

Our company was looking for SEO services to improve our Google rankings and get more inquiries. 

SOLUTION

What was the scope of their involvement?

One Base Media completely handles our SEO, including keyword search. They do a lot of online services, like advertising and web design. When we get to the point of needing a web redesign, we’ll probably use their services. 

What is the team composition?

When we started the engagement, one of the directors came in to run through what they do. Grace (Operations Manager) works on a day-to-day basis with account management. We’ve also had two more people coming in. 

How did you come to work with One Base Media Ltd?

I don’t remember exactly. We might have searched for companies locally or their team contacted us. 

How much have you invested with them?

We spend £500 monthly (approximately $700 USD).

What is the status of this engagement?

Our partnership started in October 2013, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have seen an increase in our leads, inquiries, and Google positioning. We can tell the SEO is working because the inquiries we get come in a certain format.

How did One Base Media Ltd. perform from a project management standpoint?

We communicate by email or telephone. There’s also an email address and phone number if you want to make any changes. They are always quick to respond and really helpful. 

What did you find most impressive about them?

The team has delivered what we’ve paid for and have set out to do. We are very happy with them. 

Are there any areas they could improve?

I can’t think of anything I’d have them do differently.

Any advice for potential customers?

I’d advise them to definitely give them a try.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of ROC Service Ltd. We do structural steelwork, a bit of demolition, refurbishment, and some general building.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One Base Media Ltd?

We brought them on to build our website as well as to handle subsequent updates of it.

SOLUTION

What was the scope of their involvement?

One Base Media Ltd built the initial website from scratch and have revamped it over the years. They handle both the design and development of the platform. My website informs clients of our products and services. They’ve also done some SEO work.

What is the team composition?

I work with Grace (Owner); however, on occasion, I’ve spoken to other people.

How did you come to work with One Base Media Ltd?

They contacted me in the very early stages of my business. They found me through cold calling, we clicked, and I’ve been with them ever since.

How much have you invested with them?

I’ve invested between $6,000–$7,000.

What is the status of this engagement?

Our ongoing engagement started in January 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re proactive and good at what they do.

How did One Base Media Ltd perform from a project management standpoint?

They’ve been great. Their team has managed the projects as well as can be expected. I’m a busy person, and they’re usually the ones chasing me to provide information. We’ve corresponded through email, phone calls, and in-person meetings.

What did you find most impressive about them?

Grace’s enthusiasm is a highlight. She has great people around her who can deliver on expectations.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Be responsive, and they’ll deliver.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of FG Virtual Assistant UK Ltd, a virtual assistance startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One Base Media?

I hired them to design my website. We’re a new company, so I was looking to get some insights on how to structure it.

SOLUTION

What was the scope of their involvement?

They delivered a website from scratch. I had some colors and a few ideas, but they executed much of the design.

What is the team composition?

We were working with mainly one teammate. Her name was Grace (Director).

How did you come to work with One Base Media?

They were recommended to me by a friend — another company who works with them.

How much have you invested with them?

It cost us around $2,500.

What is the status of this engagement?

The project actually began in January or February of 2020. It wrapped up approximately 6 weeks later.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with the general look and feel of the new site. I need to spend more money to increase the site’s exposure, from an SEO-perspective, which I haven’t gotten around to, yet. I think it’s a great starter website but hope to add more features as my business grows. I do like the colors of the platform.

How did perform from a project management standpoint?

They met my deadlines and managed my expectations well. I could contact them in any way I wanted, which was great.

What did you find most impressive about them?

I can’t really provide good feedback here, since they’re the first agency I’ve ever worked with.

Grace is lovely; she’s very friendly and helpful. She told me I could go back and add or change things if I wanted.

Are there any areas they could improve?

No, not really. As far as I’m concerned, I was and am happy with the site they created.

Do you have any advice for potential customers?

I’d recommend hiring them. Having said that, I’d recommend doing your homework, because I was new to it, and it helped to have done a little research on my end. Their team lead, Grace, is exceptionally helpful either way.

BACKGROUND

Please describe your company and your position there.

I am a partner in a Commercial Cleaning Business based in Essex, UK

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire One Base Media Ltd?

Complete re design of website

What were your goals for this project?

A professional website with efficient titles and links to improve SEO

SOLUTION

How did you select One Base Media Ltd?

I read an email that was sent to me and it was perfectly timed as I was looking to redesign my current website.

I was eager to use a local company and One Base Media was located less than 10 miles away so I knew they would understand the local demographics.

Describe the project in detail.

I had a few telephone conversations to discuss what our comapnt did and what I was looking for with a new website.

As this was happening through the Covid pandemic all our conversations were via phone and we also utilised email and whatsapp.

This was perfect and I didnt feelI missed out at all by no face to face contact. Communication was fast and effective throughout.

What was the team composition?

Once the designing began I had one point of contact which suited me perfectly as I feel our relationship grew and Grace quickly understood my opinions and requirements

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It is early days to judge whether we have gained work from the new website but many people have viewed it and all responses have been positive. I feel much more confident giving our website details as I know any potential client will be presented with a detailed and appealing website.

During a difficult few months of reduced working capacity I feel we used the downtime efficiently by investing in a professional website deisgn from One Base Media and I am confident it will be money well spent and quickly returned through increased business.

How effective was the workflow between your team and theirs?

I was completely happy with the communication between ourselves and Grace from One Base Media. Changes and additions to the design were received and acted upon very quickly.

What did you find most impressive about this company?

I was impressed with the patience and flexibility to make changes throughout the deign process.

Nothing was too much trouble and i felt comfortable telling Grace about any amendments I wanted to make.

Are there any areas for improvement?

I cannot suggest any areas of improvement.

BACKGROUND

Please describe your company and your position there.

Are company is southend flooring I am the director. We wanted to branch out to other trades and created a new company southend property services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire One Base Media Ltd, and what were your goals?

A completely new brand and new company southend property services. The goals is to create a strong brand and force our way into the market.

One base media has so far made that happen with the design and creation of our new website and brand.

SOLUTION

How did you select One Base Media Ltd and what were the deciding factors?

We found them from good reviews and so far have lived up to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few telephone meetings to discuss and started work stright away. The website was done quick but to a really high standard probably one of the best we have ever had.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 3 people so far grace being the one who we have most contact with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has been amazing and we feel confident that the quality will turn people into customers.

Describe their project management style, including communication tools and timelines.

Communication has always been pretty much instant never any hold ups. They seem majorly organized and with the covid most firms seem to struggle

What did you find most impressive or unique about this company?

The quality of the website is first class and for the value we was all very impressed

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I own the company of moon aesthetics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire One Base Media Ltd?

We hired one base media to do our website and we have been so happy with the results

SOLUTION

How did you select this vendor and what were the deciding factors?

My brother actually has a website with one base media, i see how professional and reliable they was so I went ahead with the same company.

Describe the project in detail and walk through the stages of the project.

After a few phone calls with grace we decided that we would go ahead with the designs one base media recommended. I gave onebase media the colour scheme I was going for, and they designed the website just how I would of imagined it, if not better.

How many resources from the vendor's team worked with you, and what were their positions?

I only worked with grace, she’s very good at her job, always replies to my text very promptly and gives advice when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It’s a very easy website which is what I wanted. I didn’t want to much going on which is what I also got. Very happy

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive or unique about this company?

There knowledge, and how professional they are. One Base Media clearly takes their job seriously, which is what I liked about them the most.

Are there any areas for improvement or something they could have done differently?

Definitely not.

BACKGROUND

Please describe your company and your position there.

My company is a corporate caterer and I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire One Base Media Ltd, and what were your goals?

SEO - To get more traffic to website organically and to get more leads

SOLUTION

How did you select One Base Media Ltd and what were the deciding factors?

They were professional, helpful and understood what needed to be done in order to achieve better results.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Ongoing

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far, our rankings have improved significantly

Describe their project management style, including communication tools and timelines.

Ongoing

What did you find most impressive or unique about this company?

They are immediately ready to take the project right after we inquired.

Are there any areas for improvement or something they could have done differently?

I am happy with everything so far - a vast improvement in all aspects to what I have had before from other companies.