OnDeck Recruiting

BACKGROUND

Please describe your company and position.

I am the Vice President of GK Technology, Inc.

Describe what your company does in a single sentence.

GK Technology Inc writes precision ag software, hosts image libraries for users and supplies mapping service to our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Find a person to manage our server
• Find a person to help with software and api development

SOLUTION

How did you find OnDeck Recruiting?

Personal Friend

Why did you select OnDeck Recruiting over others?

Personal Friend

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed someone to take over and manage our servers & data. Also, looking for someone with the ability and willingness to expand out into other programming / software / web development rolls as time allowed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good communication on possible candidates. Helped to establish a checks & balances list of items on each candidate to make sure we were meeting our needs. Discussed how this person would fill in and meet the needs of our company before making the final offer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always two steps ahead of me. Never a hold up, guiding us on to the next step. Outstanding!

What was your primary form of communication with OnDeck Recruiting?

Email or Messaging App

What did you find most impressive or unique about this company?

Personal touch.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

Like to see a little more post hiring follow up. Thinking about 1 month and 3 months in? Not looking for a bunch of hand holding, but a little more formal check in with both employer & employee.

BACKGROUND

Please describe your company and your position there.

I'm the Chief Financial Officer for a non profit in the health and human services field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnDeck Recruiting?

Our company needed to fill critical positions in the organization in short order to fill vacancies in addition to investing in resources to support organizational growth.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered multiple agencies and evaluated firms based on experience, price, and planned approach. All were deciding factors when we chose OnDeck.

Describe the project in detail and walk through their service package.

OnDeck was responsible for filling critical business-related roles after interviewing our hiring manager and HR manager and reviewing the job description. We also asked OnDeck to provide feedback our planned compensation package.

How many resources from the vendor's team worked with you, and what were their positions?

Our main contact was the account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We had multiple candidates to review in short order, which was impressive considering the employee labor market was challenging in the midst of the pandemic. OnDeck worked tirelessly, seemingly at all hours of the day, to find us candidates that fit our needs.

OnDeck took careful consideration regarding who to bring forward for review and worked to understand our business and specific needs, establishing a great partnership with our organization.

How effective was the workflow between your team and theirs?

OnDeck frequently touched base with our organization to provide potential candidates, give us ideas to consider, and to keep us apprised of the status of the recruitment effort. Never did we have to reach out to OnDeck to find out the status - OnDeck was on top of the communication.

What did you find most impressive or unique about this company?

The desire to fill the positions with the right candidates was very evident. The communication and approach was very professional and timely.

Are there any areas for improvement or something they could have done differently?

Nothing of note.

BACKGROUND

Introduce your business and what you do there.

I’m the business solutions manager of Otter Tail Power, an electric company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnDeck Recruiting?

We wanted to backfill a position within our company.

SOLUTION

What was the scope of their involvement?

OnDeck Recruiting provided HR services; they found us candidates to interview and fill the position we were looking for. We gave them a job description, and once they reached out to the potential applicants, they collected resumes, did a vetting process, and then presented the information to me.

What is the team composition?

We worked with two members of their team.

How did you come to work with OnDeck Recruiting?

We had previous experiences with them before.

How much money have you invested in this partnership?

For this project, we spent around $15,000 with them.

What is the status of this engagement?

We worked together throughout February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were able to rapidly train the resources they provided to fulfill our expectations and the qualifications we were looking for.

How did OnDeck Recruiting perform from a project management standpoint?

They led a simple process; we supplied the job description we were trying to fill, and they looked for someone with the technical skills to meet our requirements. Regarding tools and communication, we used emails and phone calls, which were unobtrusive to my daily work.

What did you find most impressive about them?

They made my first experience with recruitment companies a satisfactory one.

Are there any areas they could improve?

They could always provide more candidate options.

BACKGROUND

Introduce your business and what you do there.

I’m the US office manager of a livestreaming tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnDeck Recruiting?

We were recruiting for some specialized positions, and we needed extra help on that front.

SOLUTION

What was the scope of their involvement?

OnDeck Recruiting provided us with their HR and recruitment services. We started the partnership with lots of intro calls where they took the time to understand the business and the space we’re operating in.

After knowing our process and our requirements for what we were looking for, they vetted potential candidates and sent us an email with their resumes, and information such as salary range, location, and educational background.

What is the team composition?

I mainly worked with Jeremy (Managing Partner).

How did you come to work with OnDeck Recruiting?

An HR consultant I used to work with recommended a recruitment firm called OnDeck based in LA, but I accidentally called Jeremy and his company. I just continued working with them because we developed such a good working relationship.

How much have you invested with them?

We invested about $50,000.

What is the status of this engagement?

We worked together from September 2021–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They quickly closed our recruitment for an executive in just under two months, which was quite quick for an executive search. They were also able to adapt to our changing business needs and managed to present us with some excellent candidates, even though some of those roles didn’t pan out very well.

How did OnDeck Recruiting perform from a project management standpoint?

They were highly organized from a project management perspective as they were always on top of the process and followed up for feedback.

We typically communicated through phone and email.

What did you find most impressive about them?

Jeremy and his team were very open, honest, and efficient throughout the partnership, which was highly appreciated. They really took the time to understand our needs and they never sent us anyone that didn’t fit our mark.

Are there any areas they could improve?

I don’t have any constructive feedback about OnDeck Recruiting.

Do you have any advice for potential customers?

If you’re thinking about working with them, I would advise you to get ready to answer a lot of questions and be very clear about what you’re looking for.

BACKGROUND

Please describe your company and your position there.

I am the VP of Sales and Marketing and lead the sales, marketing, technical sales, inside sales, procurement and business development teams.

Our organization employs 90 employees in the North Central United States and we provide technology support and services to organizations throughout the US. We are an employee owned company (ESOP) and adhere to our core values; Commitment to employees, Dedication to Customer Success, and Responsible Innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OnDeck Recruiting?

We are in a competitive market for technical resources. We specifically have had needs for Solution architects, Network engineers, and Technical Sales professionals. Our company is growing into newer markets and available specialized technical talent is difficult to find.

What were your goals for this project?

We have aggressive growth goals into new markets. We need to find; sales, NOC (helpdesk) technical, Server/storage, Network/infrastructure, Security and Sales professionals. We are in need of up to 10 new employees.

SOLUTION

How did you select OnDeck Recruiting?

We had been contacted directly related to a posting and also have had previous experiences through other organizations that have used OnDeck previously. We checked referrals and based on prior experiences from our teams we chose to involve them in our growth plan needs.

Describe the project in detail.

our expansion into new markets and offering new solutions involves building a team. we were looking for a team that can sell technology and the resources to support our clients. typically we are looking for helpdesk, application support, technology sales specialists, networking and cloud/storage teams that work well together and can run independently.

What was the team composition?

we have a similar team structure in our existing markets, which are typically about 2 hours from our corporate office. we work to build out a technology implementation and support team that can run autonomously and understand how to build and manage solutions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've built out 2 new markets in the last 3 years. What started with the core 4 team members have grown into supporting staff of 10-12 individuals as we continue to add new clients. our overall revenue has grown 21% in that time and we're projecting another 15% with the same amount of resources as they are aligned with the net-new customer additions.

How effective was the workflow between your team and theirs?

seamless. They have great discovery questions for the types of talent that are required and also have worked in our industry and understand our business and more importantly, our culture and customers.

What did you find most impressive about this company?

they are a committed extension of our team. We have a lot of people we do business with, the OnDeck team has become a true partner. it's a different engagement once the company understand how to partner together and leverage each other's strengths to achieve our goals. we don't have to be concerned about the level of candidate that is presented or that they align with our culture or values.

Are there any areas for improvement?

nothing concerning. It is a tough market everywhere to find technology talent and they are in high demand so typically we have a short window of opportunity to make decisions. OnDeck seems to have a vast level of qualified candidates available for whenever we have a need.

BACKGROUND

Please describe your company and position.

 I am the VP of Finance of an utilities company 

Describe what your company does in a single sentence.

We are a holding company with interests in diversified operations, including a utility and manufacturing businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

Recruitment of FP&A Manager

SOLUTION

How did you find OnDeck Recruiting?

• Referral
• Other

Why did you select OnDeck Recruiting over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Identification and screening of potential candidates for the role of FP&A Manager

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finding and screening to develp fulsome candidate pool from which to select.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided very timely results.

What was your primary form of communication with OnDeck Recruiting?

Virtual Meeting

What did you find most impressive or unique about this company?

Attention to detail and working to understand the key qualities for the role.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the EVP of an other industries company 

Describe what your company does in a single sentence.

We support clients with large scale staffing needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Support staffing needs in multiple states.
• Stabilize the recruitment chain

SOLUTION

How did you find OnDeck Recruiting?

Past relationship

Why did you select OnDeck Recruiting over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from OnDeck Recruiting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Support our client with hiring needs across a broad range of locations and skill sets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the support of OnDeck we were able to exceed the client expectations and meet our KPIs. We wouldn't have been able to do it without them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They meet all our requirements and needs.

What was your primary form of communication with OnDeck Recruiting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How quickly they were able to find candidates

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

No, there's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am a former executive of SRES

Describe what your company does in a single sentence.

Build Seed Research Equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Find a programmer for a new product line

SOLUTION

How did you find OnDeck Recruiting?

Referral

Why did you select OnDeck Recruiting over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Find a programmer to develop the software for the new product line

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They found us a programmer to do the job

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've delivered on time and given us a number of options to choose from. They've also helped us narrow it down to the right person.

What was your primary form of communication with OnDeck Recruiting?

Email or Messaging App

What did you find most impressive or unique about this company?

Kept on it until it was complete

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

nope

BACKGROUND

Please describe your company and position.

I am the Vice President of Fredrikson-Ganje Funeral Homes

Describe what your company does in a single sentence.

Fredrikson-Ganje and Erikson-Vik-Ganje are funeral homes located in Norman and Polk counties in northwestern Minnesota.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• To hire a full time funeral director.

SOLUTION

How did you find OnDeck Recruiting?

Business Relationship

Why did you select OnDeck Recruiting over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

OnDeck Recruiting was tasked with the project of finding a licensed full-time funeral director for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of candidates identified for screening, number of interviews and candidates hired.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OnDeck Recruiting was very responsive to our needs and accommodating to our varying schedules.

What was your primary form of communication with OnDeck Recruiting?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility, solid results and willingness to tailor the searches.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

Nothing that I can think of.

BACKGROUND

Please describe your company and position.

I am the VP of IT of Otter Tail Corporation

Describe what your company does in a single sentence.

Otter Tail Corporation is a publicly traded holding company with manufacturing and electric utility platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnDeck Recruiting to accomplish?

• Broaden our candidate pool

SOLUTION

How did you find OnDeck Recruiting?

Past relationship

Why did you select OnDeck Recruiting over others?

• Close to my geographic location
• Good value for cost

How many teammates from OnDeck Recruiting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Otter Tail Corporation was looking for Security Engineer candidates for a vacancy and used OnDeck to provide candidates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

OnDeck provided a vetted list of qualified candidates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time with timely response to queries.

What was your primary form of communication with OnDeck Recruiting?

Email or Messaging App

What did you find most impressive or unique about this company?

They did well and found candidates that met our criteria.

Are there any areas for improvement or something OnDeck Recruiting could have done differently?

None