OMSOFTWARE PVT LTD

BACKGROUND

Please describe your company and your position there.

Our company was established in 2004 as a wholesale meat Dealers in Los Angeles, serving meat markets and large kitchen facilities.

With the passage of time we understand the needs of our customer for a full line company, one place to shop for all of their needs, we have collaborated with vendors inside the city and across the US to make sure that all of our costumers getting all their needs from us

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

Custom Web And Mobile App Development . Managing Back office Support Panel for our Staffs, Internal Application for delivery and driver management

What were your goals for this project?

Provide Open Price Structure to our customer , We are first in the market to display Wholesale price for meat and other items. Mobile and iPad Application for Bulk Ordering, Wholesale Ordering, Multi User Single Order Platform

SOLUTION

How did you select this vendor?

I Hired OMSOFTWARE from visiting their website and searching on google for service provider. OM Software has cleared all our selection process and submitted the best technology plan for our needs.

Describe the project and the services they provided in detail.

Mobile App For Customer Web App For Customer Supply Chain Management software for our workers Driver Application for Delivery Tracking

What was the team composition?

They have given Project manager , Team Lead and Designer but the best was CEO Mr. Raj kamal was involve in every step of the deliverable and now they are managing everything for our company.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Software reduce 70% of our daily work load.

How was project management arranged and how effective was it?

Their project management was very efficient. I have no complain.

What did you find most impressive about this company?

Availability , their patience to listen non tech customer requirement and suggesting the best way to do the job. Company CEO is always available to answer calls and reply.

Are there any areas for improvement?

Not As such as far as my project concern

BACKGROUND

Please describe your company and your position there.

We are based in Los Angels and we are into Wholesale Supply for Restaurants and Hotels in LA. I am Founder of the Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

Our App and web is not exactly similar in concept of B2B or B2C , Our Business Model is entirely diff. We are the First in the industry who display the Competitive Price of Food items over our app and web.

What were your goals for this project?

To Give Access to our catalogues of having more than 10,000 Diff. SKU to our Business User and deliver their order when they needed.

SOLUTION

Describe the project and the services they provided in detail.

OMSOFTWARE Developed.

• Web Application for Our customer
• Web Admin for Our HQ Team
• Driver Application for Our Delivery Team
• Customer app in Android and iOS

We have feature of Managing order Guide which can be used by same time by many user of the same company and they can place the order. 

Our Delivery app is very robust and handle a lot of things parallel without any hassle to deliver in morning. it was very challenging project and thanks for OMSOFTWARE and Raj Kamal to understand this and deliver as we wanted.

What was the team composition?

Project team was divided into 3 parts

1. Web Management Team
2. App Development
3. Digital Marketing

I was dealing with directly to CEO Mr. Raj Kamal and the best thing of him is , He Always ready to listen and put himself in our shoes to understand our problem and deliver beyond our expectation.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Excellent, I can say they are the best. For My Project I received Quote and Proposal from around the world Not only they beat all other on their Pricing , They gone beyond my expectation also. I have a Happy Customer . My Orders and Managing well and My Team can do everything using the software without any instructions.

How was project management arranged and how effective was it?

Regular Meeting with their Team and CEO Raj kamal

What did you find most impressive about this company?

I was dealing with directly to CEO Mr. Raj Kamal. The best thing about their CEO is he's always ready to listen and put himself in our shoes to understand our problem and deliver beyond our expectation.

Are there any areas for improvement?

Not As such

BACKGROUND

Please describe your company and your position there.

I’m the director of a local app startup in Singapore that targets users in Asia. Our aim is to have a mobile messenger app as the core of our business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

We hired OMSOFTWARE PVT LTD to develop a mobile app for our business so that we could go to market as soon as possible. This project had potential investors who were keen to work with us as well as other interested companies that were ready to join our venture. 

What were your goals for this project? 

The goal was to create an Android/iOS messenger app that we could build on in the near future with additional functions.

SOLUTION

How did you select this vendor?

We talked with one of their employees, and they told us that they were experienced in different kinds of development, including e-commerce, mobile, and web development services. Since they could understand English well, we felt that it wouldn’t be a problem for us to convey what we needed.  

Describe the project and the services they provided in detail. 

OMSOFTWARE PVT LTD promised to produce our Android/iOS chat app within 90 days, dividing the project into multiple milestones. As stated in our contract, we would pay them an agreed amount after the completion of certain milestones. The final payment would be contingent on them delivering the fully finished app. 

What was the team composition? 

We interacted with a business development lead and a developer in our chat conversations, but I also spoke with their CEO.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was a terrible experience. Rather than delivering the app in 90 days, OMSOFTWARE PVT LTD delayed production for over 500 days due to payment disagreements. We had spent a total of $ 6,500 after reaching the first milestone. However, despite the pay structure clearly detailed in our contract, they refused to continue without further payment.

Ultimately, they produced a malfunctioning app with a terrible UI/UX; the app kept crashing for no reason. We had two choices: to find a new developer or face further delays.

How was project management arranged and how effective was it? 

Their CEO kept insisting on more money to motivate his team to work faster. He told us that the team couldn’t continue working without advance payment, which went against the agreed contract.

What did you find most impressive about this company?

I wasn’t impressed by anything. The collaboration was a total waste of our time and money. 

Are there any areas for improvement? 

No, there’s no use improving anything. Their delays have forced us to give up on the project.

BACKGROUND

Please describe your company and your position there.

I’m the operations manager of an e-commerce vendor is based in Dubai and also operates in India, Qatar, and the Sultanate of Oman. We primarily offer fleet management and telematics solutions using GPS-based vehicle tracking. Additionally, we provide software products and mobile app development. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

We wanted to develop an e-commerce mobile app with API integration.

What were your goals for this project?

We were looking for an app with native code and a backend web app to manage listings and orders. The solution needed to integrate with a local bank’s API code for credit and debit card purchases.

SOLUTION

How did you select this vendor?

After searching online and contacting many software providers in India, we finally narrowed our choice to OMSOFTWARE. Their proposal suited our needs the best.

Describe the project in detail.

We had a few Skype meetings to define our objectives. They sent us their initial designs in 10 days, and we proceed assuming that our client would supply the wireframes. However, the client could not deliver these assets due to issues on their end. So, OMSOFTWARE took over that aspect of the work and started creating wireframes and design patterns in addition to handling development.

What was the team composition?

We worked with a project manager and 32 other team members. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first demo of the new app launched within two months. Even though our client changed the design of the wireframes, the developers adapted quickly and delivered the demo on time. The client is satisfied with the solution’s functionality.

How effective was the workflow between your team and theirs?

The entire team communicated consistently using Skype group chat. We also had one-on-one chats with the project manager to discuss the updates and timelines on a weekly basis.

What did you find most impressive about this company?

OMSOFTWARE provided efficient mobile development services. They even were ready to include changes that we didn’t discuss in the initial requirement phase.

Are there any areas for improvement?

I'm satisfied with their workflow, responsiveness, and final deliverables.

BACKGROUND

We are a United States-based company that specializes in e-marketplaces for the African market. As the chief technology officer, my role is to ensure that the requirements and feedback gathered from operations are priced and implemented efficiently.

OPPORTUNITY / CHALLENGE

We were looking to implement an e-marketplace solution to facilitate the search and purchase of auto services in an African country. However, because of the informal nature, customized processes, and low Internet connectivity of the auto parts market in the country, there was no Web framework, such as Magento or Drupal,  that were a good fit for the process that we needed to automate. So, our best option was to build a customized solution from scratch.

SOLUTION

Performance was a key requirement of the solution, requiring that it would be able to work properly even in places with low Internet connectivity. So, we needed a vendor that had demonstrated experience with the use of Ajax and other scripting technologies, such as jQuery, which would minimize page refreshes while still pulling required data and interacting with the user. We also needed a vendor who could give us well-designed pages as our previous experience with IT [information technology] companies show that most have high technology expertise but low graphic design skills.

The vendor selection process included more than 60 bidders. However, OM Software's bid and portfolio made them an easy choice. They were responsible for capturing the requirements, designing, developing, and testing the website. We had weekly touch points until the project was delivered successfully after six months, and they continue to support the live website and clean out outstanding bugs.

BACKGROUND

Our social influencers use their Swayy to influence their followers on behalf of brands and their products and services. Social Swayy delivers original branded content native to influencers’ blogs, Twitter, Facebook, Google Plus, Pinterest, and Instagram. Our proprietary technology platform tracks and measures each piece of content through all social platforms giving clients real-time analytics and insight on the scale and impact of their campaigns.

OPPORTUNITY / CHALLENGE

One of our customers needed an e-commerce site developed. We choose OM Software to do the work.

SOLUTION

We used nopCommerce to deliver this solution. OM Software did all of the work associated to this project which included  design, software development, and testing.

RESULTS & FEEDBACK

OM Software did a very good job. They stayed with us throughout the entire process and delivered a very stable product. Our customer likes the results and has awarded additional work to us based on this.

BACKGROUND

Can you describe your firm and role?

I am the CEO of Adamigo. We are a Hispanic ad marketplace. It’s a marketplace where businesses or advertisers can purchase ad space directly from the publisher. The target market is the Hispanic community in the United States, many ads are in Spanish.

OPPORTUNITY / CHALLENGE

What was your goal for the work with OM Software?

The work originally started in 2011, and it was to create a platform to buy advertising space from different venues, whether it’s billboard, magazine or digital. OM Software was able to build that successfully. 

SOLUTION

Can you go into the scope of their work in a bit more detail?

They do development work. They do consult and suggest what would work, but the majority of our projects have been development work.

What was your process for selecting OM Software?

They were actually referred to me by a former coworker who had used them as well. I believe it was for SEO purposes and some development work.

Could you provide a sense of the size of the project with a general cost range or a personnel work hour figure?

It’s been long term, I still use them strictly for my development work. It was a little project at the time, back in July of 2011 but, since then, we’ve continued to add to Adamigo, and it’s been a continuous, every-month process.

Do you have any plans to stop in the future or the work ongoing?

It’s completely ongoing. 

RESULTS & FEEDBACK

Do you have statistics or metrics you could share about the projects?

They’ve done a great job with adding any new updates. This new product that we released called RFP Pronto, I gave them an idea of what I’m looking for, and then they pretty much create this idea and, for the most part, it’s been great.

Are you satisfied with their performance?

There’s always room for improvement but, for the most part, I am satisfied with the work.

When working with OM Software, what is unique or special about them compared to other firms?

They’re really responsive. They’re easy to work with and have great customer service. They’re very polite. If there’s any bugs, they take care of the bugs and go back and make sure the work is corrected.

Looking back on the work, is there any area that you think they could improve upon or something you might do differently?

Design, I thought that they could improve on that. But, I just hired them this week to do some design work, and I’m actually impressed. They’re working on it. That was my suggestion at the time, but it looks like they’ve gotten better with that.

BACKGROUND

Please describe your company.

We are a software integrator. We develop software for different clients and for different purposes, such as hedge funds, banks and, in this case with OM Software, it's for another client that does insurance compliance.

What is your role and responsibilities?

I am the CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with OM Software?

Our goal was nothing less than best-in-class software. We went to India for a discount software model.

SOLUTION

Please describe the scope of their work.

OM Software provided only software development.

Can you please describe the projects in more detail?

We’ve found that with Indian companies, communication can be difficult. If I hire Arthur Andersen and pay $150 per hour, I would have received a substandard result. If pay $15 an hour, I still get a substandard result, but it's much cheaper. I was able to do the project twice and get it right the second time, and we had a decent result. The result is, we have a fairly good piece of software.

I did that because we're developers and I understand how to develop software, I know what I’m getting back and when I’m getting something good. I was able to turn it around quickly. The project took twice as long as it should have, and it cost twice as much as I planned. At the end of the day, it was still cheaper to do it that way and reasonably quick. It took us a little longer to get to market, but it was still cheaper for the client overall, and they appreciated the discount.

It is workable, but it is a lot of work to fix perfectly. Our end clients have been satisfied with the work delivered. Overall, we’ve had a very good result. They aren’t the best developers in the world, but we have best-in-class software, and I'm very happy with it.

What was your process for selecting OM Software with which to work?

I must have tried four different firms. Three were fired. I used Elance to find them.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

They were engaged for multiple projects, but it was in the range of $75,000 a year for the last five years. It's been ongoing work. Once you commit to a contractor, you’re married to them.

RESULTS & FEEDBACK

How has OM Software performed overall?

They are professional, and they show up on time. The CEO has some good people. They do what they have to do. I’ve talked to a lot of their people, and I’m using the best they’ve got.

Is there anything unique about them that really makes them stand out, compared to other companies?

OM Software is smaller, and the revenue stream they get from this project is important to them. Their CEO makes an effort to be sure it works for us. That is very positive because he gives us the best people he possibly can, and he is eager to work with me on pricing. That is very positive. I have dealt with numerous Indian firms in a lot of different venues, and against those other firms, they also are eager to work, but their prices are higher. I worked with another firm that, even after six months, didn’t understand the project, and I had to fire them. OM Software gives me people who are smarter than the others.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

If budgets allow, I would definitely have a different project manager on the product. I think that looking back, we did as well as we could.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD, and what were your goals?

To build a Freelancer Mobile App, for buyers and sellers.

SOLUTION

How did you select OMSOFTWARE PVT LTD and what were the deciding factors?

i searched for them in a freelancer website and decided to get their proposal after agreeing in different therms

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had several online meetings to finalize the app features, and they hand in mock ups whenever they finished stages of the app and we agreed upon till the app is done

How many people from the vendor's team worked with you, and what were their positions?

the CEO his name is Raj, and Sonal the Head team and a another worker from the team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

as a User Testing phase, we had no errors towards the app, and the landing page was great, and for now we're heading for the marketing phase

Describe their project management style, including communication tools and timelines.

i was in direct contact with the CEO and the Head team, via online app and calling and we did Screen Sharing

What did you find most impressive or unique about this company?

They got in touch with us every step of the way.

Are there any areas for improvement or something they could have done differently?

as for now everything is great with the company, could't find a better choice

BACKGROUND

Please describe your company and your position there.

CEO of company that provides service in advertising and marketing with training also.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD, and what were your goals?

I want to make the online education app for android and IOS platform.

SOLUTION

How did you select OMSOFTWARE PVT LTD and what were the deciding factors?

We searched online for app development services and shortlisted OMSOFTWAR, because of there best reviews on different platform.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had number of meeting to discuss about project. After meeting there team designed and developed an online education application.

How many people from the vendor's team worked with you, and what were their positions?

There was total 3 members in team. Project manager as a main point of interaction.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After developing the mobile app, we noticed that huge difference between our customers.

Describe their project management style, including communication tools and timelines.

For daily communication and tracking project we used different tools like jira, slack etc.

What did you find most impressive or unique about this company?

They provided the best service to us and they were very supportive throughout the project.

Are there any areas for improvement or something they could have done differently?

There were some normal bugs and we let him know about this and then they solved it very quickly.