Top Mobile and Web App Development Company

OMSOFTWARE is an international complete software development company specializing in mobile and web application development.  Our strong foundation and extensive experience in mobile and web app development have established us as a leader in our field.

 Our award winning company has been providing trusted development services since 2004.  We have experience developing app solutions for a diverse range of clients across a wide variety of industries and sectors.  We are based in India with a strong presence in the UK, Europe, the USA and Singapore.  OMSOFTWARE is an offshore web development company, so no matter where you are in the world, we can assist you with your web-based software development needs.

At OMSOFTWARE, we think outside the box and pride ourselves on finding innovative solutions for our clients’ requirements.  We value creativity and our highly skilled team of developers, designers, technicians and support staff ensure that a superior service is delivered every time.  We prioritize getting to know our clients and their businesses in order to ensure that we meet their needs and create unique solutions to perfectly fit their requirements.

We understand that every business is different and so we tailor our solutions to suit your needs. 

Professionalism and commitment to high service standards have earned us a commendable reputation amongst our industry peers as well as clients.  Our extensive testimonials section supports our belief that we consistently provide service of the utmost quality.

We are able to perform under the toughest deadline without compromising on quality.  We place a strong focus on efficiency and are able to reliably produce quality web and mobile app solutions in record time.

 

 

 
$5,000+
 
< $25 / hr
 
250 - 999
 Founded
2008
Show all +
Brighton, CO
headquarters
other locations
  • 33-3D Saket Nagar
    Bhopal 462024
    India
  • #1580/9, 2nd floor, 2nd main road, 5th 'A' cross, BSK 1st stage, 2nd block, SBM Colony,
    Banglore
    India
  • 16 Colleyer Quey, #18-00, Income at Raffles
    Singapore
    Singapore
  • 704, Hemkunt Chamber , 89 Nehru Place
    New Delhi 110019
    India
  • Pune
    India

Focus

Service lines
  • Mobile App Development
  • Web Development
  • Custom Software Development
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
Industry focus
  • Information technology
  • Telecommunications
  • Advertising & marketing
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
BI & big data solutions
CRM functions

Portfolio

Key clients: 

All Tech Pros , SMIT , MyPort Pty Ltd, Broadnet, Audi USA , Adamigo , Transtrategy Partners, The Next Idea

AM Auto Car Parts - UK Car Parts Website

More than 400 K Auto Car Parts  http://amcarparts.co.uk/

Technology: PHP , MYSQL , Responsive

Fitwin : Get Fit Get Motivated Fitness App Challenge

FITWIN offers online fitness and nutrition coaching different from anything else on the market today, and we do it affordably so that getting healthy is accessible for everyone.

Technology Used :

BootStrap , Wordpress, PHP , BuddyPress

The Watch Collector - BigCommerce Website

The Watch Collector Ny Website is a BigCommerce Based Ecommerce Website Devleoped by us.

Tech Used - BigCommerce , Responsive Design , BootStrap

Services Offerd :

Designing , Branding , Developement , Support and Ditial marketing

Y-MODA - Ecommerce Website Singapore www.y-moda.com

Y-MODA.COM is an Ecommerce Startup By Twin Sister from Singapore. This Website Deliver Exclusive Designer Appreals to singapore.

Technology Used :

Laravel , MySQli , BootStrap , PayPal ,Singapore

Pledgeasy

Description

We are Pledgeasy. We are an app with only one thing in mind, and that is to make the pledge process more interactive for the members of any Greek Organization. Our goal is to provide a whole new level of communication between the potential new members and the valued active members. Our application offers a list of features that can make your pledge process unique.
Pledgeasy is a location based

application that gives active members the ability to locate a pledge at any time. Active members have the ability to hide their location while pledges do not. This automatically solves the problem of pledge attendance to events and provides for a new level of safety and consistency never seen before. We are trying to eliminate the question "Where are the Pledges at?" forever. The pledge process is something that has been around for hundreds of years and we are allowing you to perfect it.

Features-

-Easily locate new members as well as active members
-Directly call or text message both types of members from User Dashboard
-Post Notifications for either New members/Active members/or both to see.
-Stay private as Notifications and messages all stay within group
-Optimized to not drain your battery
https://play.google.com/store/apps/details?id=com.oms.pledgeasy

https://itunes.apple.com/us/app/pledgeasy/id831413071?mt=8

Reviews

Sort by

Android & iOS Development for Chat App Startup

“The collaboration was a total waste of our time and money.”

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
Less than $10,000
 
May 2017 - Oct. 2018
Project summary: 

OMSOFTWARE PVT LTD was tasked with developing an Android/iOS mobile app for a chat app startup. The app would be the business’s central offering.

The Reviewer
 
11-50 Employees
 
Singapore
Director, Chat App Startup
 
Verified
The Review
Feedback summary: 

Instead of meeting the 90-day timeline, the project faced several delays due to payment issues. OMSOFTWARE completed the first development milestone but insisted on advanced payment. This contradicted the contract and prolonged development to 500 days, which soured the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the director of a local app startup in Singapore that targets users in Asia. Our aim is to have a mobile messenger app as the core of our business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

We hired OMSOFTWARE PVT LTD to develop a mobile app for our business so that we could go to market as soon as possible. This project had potential investors who were keen to work with us as well as other interested companies that were ready to join our venture. 

What were your goals for this project? 

The goal was to create an Android/iOS messenger app that we could build on in the near future with additional functions.

SOLUTION

How did you select this vendor?

We talked with one of their employees, and they told us that they were experienced in different kinds of development, including e-commerce, mobile, and web development services. Since they could understand English well, we felt that it wouldn’t be a problem for us to convey what we needed.  

Describe the project and the services they provided in detail. 

OMSOFTWARE PVT LTD promised to produce our Android/iOS chat app within 90 days, dividing the project into multiple milestones. As stated in our contract, we would pay them an agreed amount after the completion of certain milestones. The final payment would be contingent on them delivering the fully finished app. 

What was the team composition? 

We interacted with a business development lead and a developer in our chat conversations, but I also spoke with their CEO.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was a terrible experience. Rather than delivering the app in 90 days, OMSOFTWARE PVT LTD delayed production for over 500 days due to payment disagreements. We had spent a total of $ 6,500 after reaching the first milestone. However, despite the pay structure clearly detailed in our contract, they refused to continue without further payment.

Ultimately, they produced a malfunctioning app with a terrible UI/UX; the app kept crashing for no reason. We had two choices: to find a new developer or face further delays.

How was project management arranged and how effective was it? 

Their CEO kept insisting on more money to motivate his team to work faster. He told us that the team couldn’t continue working without advance payment, which went against the agreed contract.

What did you find most impressive about this company?

I wasn’t impressed by anything. The collaboration was a total waste of our time and money. 

Are there any areas for improvement? 

No, there’s no use improving anything. Their delays have forced us to give up on the project.

0.5
Overall Score It was a disastrous experience. They didn't deliver according to the agreed contract.
  • 0.5 Scheduling
    ON TIME / DEADLINES
    I was extremely disappointed. It took them over 500 days to produce an initial-stage app.
  • 0.5 Cost
    Value / within estimates
    The total budget would've been $10,000. We ended up wasting $6,500 and were even blamed for not paying.
  • 0.5 Quality
    Service & deliverables
    The app kept crashing for no reason. Most of the functions didn't work, and the UI/UX was terrible.
  • 0.5 NPS
    Willing to refer
    There's no way I'd refer them.

Web Development for Data Analytics and Consulting Firm

"They have a vast set of credentials that made them a great candidate for the job.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
May 2018 - June 2018
Project summary: 

OMSOFTWARE PVT LTD developed a functional and powerful company website featuring data analytics and consulting services.

The Reviewer
 
1-10 Employees
 
Gurgaon, India
Suyash Kumar
Director, ProHLP Solutions
 
Verified
The Review
Feedback summary: 

Their team stuck to their timelines and provided detailed protocol throughout the project. Response time and overall project coordination need improvement, but their strong portfolio made them desirable candidates for the job.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the director of project management services for a data analytics and project consultancy services company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

We hired their team to develop a website for our company.

What were your goals for this project?

We wanted them to design a functional website, but also be powerful.

SOLUTION

How did you select this vendor?

We found this vendor through Facebook.

Can you go into detail about the services they provided and the scope of the project?

They conceived a company website from the ground up to create a polished product.

What was the team composition?

The team comprised of a developer, coordinator and the company CEO.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were delighted as a company to have a website set up on a hosting server.

How was project management arranged and how effective was it?

The project protocol was defined throughout the duration of the project.

What did you find most impressive about this company?

They have a vast set of credentials that made them a great candidate for the job.

Are there any areas where they can improve?

Their project coordination and response time needs improvement.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They keep a well-managed schedule.
  • 4.5 Cost
    Value / within estimates
    The cost was of the project was very good.
  • 4.5 Quality
    Service & deliverables
    The quality was excellent.
  • 4.5 NPS
    Willing to refer

Mobile & Web Development for E-Commerce Vendor

"I'm satisfied with their workflow, responsiveness, and final deliverables."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
June 2017 - Jan. 2018
Project summary: 

OMSOFTWARE created a native mobile app and backend web solution to manage listings and purchases, scaling their involvement to meet changing requirements in an outsourced engagement.

The Reviewer
 
1-10 Employees
 
Dubai, United Arab Emirates
Jins Mathew
Operations Manager, Way Track Systems Trading LLC
 
Verified
The Review
Feedback summary: 

The app demo launched by the deadline, thanks to OMSOFTWARE’s willingness to assume additional responsibilities as needed. The team’s adroit development methods and accessibility contributed to a positive partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the operations manager of Way Track Systems, which is based in Dubai and also operates in India, Qatar, and the Sultanate of Oman. We primarily offer fleet management and telematics solutions using GPS-based vehicle tracking. Additionally, we provide software products and mobile app development. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

We wanted to develop an e-commerce mobile app with API integration.

What were your goals for this project?

We were looking for an app with native code and a backend web app to manage listings and orders. The solution needed to integrate with a local bank’s API code for credit and debit card purchases.

SOLUTION

How did you select this vendor?

After searching online and contacting many software providers in India, we finally narrowed our choice to OMSOFTWARE. Their proposal suited our needs the best.

Describe the project in detail.

We had a few Skype meetings to define our objectives. They sent us their initial designs in 10 days, and we proceed assuming that our client would supply the wireframes. However, the client could not deliver these assets due to issues on their end. So, OMSOFTWARE took over that aspect of the work and started creating wireframes and design patterns in addition to handling development.

What was the team composition?

We worked with a project manager and 32 other team members. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first demo of the new app launched within two months. Even though our client changed the design of the wireframes, the developers adapted quickly and delivered the demo on time. The client is satisfied with the solution’s functionality.

How effective was the workflow between your team and theirs?

The entire team communicated consistently using Skype group chat. We also had one-on-one chats with the project manager to discuss the updates and timelines on a weekly basis.

What did you find most impressive about this company?

OMSOFTWARE provided efficient mobile development services. They even were ready to include changes that we didn’t discuss in the initial requirement phase.

Are there any areas for improvement?

I'm satisfied with their workflow, responsiveness, and final deliverables.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Auto Services Marketplace Website

"OM Software was a good choice as the site has a nice creative design and meets functionality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

OMSOFTWARE developed an online marketplace where users could browse for auto services in Africa. The project required design and custom coding in Ajax and jQuery.

The Reviewer
 
51-200 Employees
 
Florida Metro Area
CTO, Auto Marketplace
 
Verified
The Review
Feedback summary: 

The developed website has received positive comments for its performance and visual aesthetics. OMSOFTWARE was recognized for their technical expertise and is highly recommended for web development endeavors.

The client submitted this review online.

BACKGROUND

We are a United States-based company that specializes in e-marketplaces for the African market. As the chief technology officer, my role is to ensure that the requirements and feedback gathered from operations are priced and implemented efficiently.

OPPORTUNITY / CHALLENGE

We were looking to implement an e-marketplace solution to facilitate the search and purchase of auto services in an African country. However, because of the informal nature, customized processes, and low Internet connectivity of the auto parts market in the country, there was no Web framework, such as Magento or Drupal,  that were a good fit for the process that we needed to automate. So, our best option was to build a customized solution from scratch.

SOLUTION

Performance was a key requirement of the solution, requiring that it would be able to work properly even in places with low Internet connectivity. So, we needed a vendor that had demonstrated experience with the use of Ajax and other scripting technologies, such as jQuery, which would minimize page refreshes while still pulling required data and interacting with the user. We also needed a vendor who could give us well-designed pages as our previous experience with IT [information technology] companies show that most have high technology expertise but low graphic design skills.

The vendor selection process included more than 60 bidders. However, OM Software's bid and portfolio made them an easy choice. They were responsible for capturing the requirements, designing, developing, and testing the website. We had weekly touch points until the project was delivered successfully after six months, and they continue to support the live website and clean out outstanding bugs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-commerce Web Development for Social Media Marketing Firm

“They stayed with us throughout the entire process and delivered a very stable product.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

OM Software developed an e-commerce website for one of the company's customers. They also provided design, software development, and testing.

The Reviewer
 
1-10 Employees
 
Israel
Employee, Swayy
 
Verified
The Review
Feedback summary: 

OM Software produced quality development projects with no big issues. Their output received positive responses from the customers and provided additional work opportunities.

The client submitted this review online.

BACKGROUND

Our social influencers use their Swayy to influence their followers on behalf of brands and their products and services. Social Swayy delivers original branded content native to influencers’ blogs, Twitter, Facebook, Google Plus, Pinterest, and Instagram. Our proprietary technology platform tracks and measures each piece of content through all social platforms giving clients real-time analytics and insight on the scale and impact of their campaigns.

OPPORTUNITY / CHALLENGE

One of our customers needed an e-commerce site developed. We choose OM Software to do the work.

SOLUTION

We used nopCommerce to deliver this solution. OM Software did all of the work associated to this project which included  design, software development, and testing.

RESULTS & FEEDBACK

OM Software did a very good job. They stayed with us throughout the entire process and delivered a very stable product. Our customer likes the results and has awarded additional work to us based on this.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Hispanic Advertising Marketplace

“I am satisfied with the work.”

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

OMSOFTWARE developed a web platform where users can purchase advertising space from a variety of venues. The project is ongoing and involves consulting services and web development.

The Reviewer
 
1-10 Employees
 
Boise, Idaho
CEO, Hispanic Advertising Marketplace
 
Verified
The Review
Feedback summary: 

OMSOFTWARE developed a website that delivers the specified features. The team excels at implementing new functionality to the platform. Furthermore, their project management and customer service have received positive remarks.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Can you describe your firm and role?

I am the CEO of Adamigo. We are a Hispanic ad marketplace. It’s a marketplace where businesses or advertisers can purchase ad space directly from the publisher. The target market is the Hispanic community in the United States, many ads are in Spanish.

OPPORTUNITY / CHALLENGE

What was your goal for the work with OM Software?

The work originally started in 2011, and it was to create a platform to buy advertising space from different venues, whether it’s billboard, magazine or digital. OM Software was able to build that successfully. 

SOLUTION

Can you go into the scope of their work in a bit more detail?

They do development work. They do consult and suggest what would work, but the majority of our projects have been development work.

What was your process for selecting OM Software?

They were actually referred to me by a former coworker who had used them as well. I believe it was for SEO purposes and some development work.

Could you provide a sense of the size of the project with a general cost range or a personnel work hour figure?

It’s been long term, I still use them strictly for my development work. It was a little project at the time, back in July of 2011 but, since then, we’ve continued to add to Adamigo, and it’s been a continuous, every-month process.

Do you have any plans to stop in the future or the work ongoing?

It’s completely ongoing. 

RESULTS & FEEDBACK

Do you have statistics or metrics you could share about the projects?

They’ve done a great job with adding any new updates. This new product that we released called RFP Pronto, I gave them an idea of what I’m looking for, and then they pretty much create this idea and, for the most part, it’s been great.

Are you satisfied with their performance?

There’s always room for improvement but, for the most part, I am satisfied with the work.

When working with OM Software, what is unique or special about them compared to other firms?

They’re really responsive. They’re easy to work with and have great customer service. They’re very polite. If there’s any bugs, they take care of the bugs and go back and make sure the work is corrected.

Looking back on the work, is there any area that you think they could improve upon or something you might do differently?

Design, I thought that they could improve on that. But, I just hired them this week to do some design work, and I’m actually impressed. They’re working on it. That was my suggestion at the time, but it looks like they’ve gotten better with that.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Development Partnership with Software Integrator

“OM Software gives me people who are smarter than the others.”

Quality: 
3.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
2009 - Ongoing
Project summary: 

OMSOFTWARE provides software development for an insurance compliance business. The partnership has been ongoing for 5 years.

The Reviewer
 
1-10 Employees
 
New York City Metro Area
CEO, Software Integrator
 
Verified
The Review
Feedback summary: 

The team is responsive and provides deliverables within deadlines. OMSOFTWARE is eager to provide their services and they do so in a very professional manner. Furthermore, their inexpensive development cost makes them a good fit for projects with limited budgets.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

We are a software integrator. We develop software for different clients and for different purposes, such as hedge funds, banks and, in this case with OM Software, it's for another client that does insurance compliance.

What is your role and responsibilities?

I am the CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with OM Software?

Our goal was nothing less than best-in-class software. We went to India for a discount software model.

SOLUTION

Please describe the scope of their work.

OM Software provided only software development.

Can you please describe the projects in more detail?

We’ve found that with Indian companies, communication can be difficult. If I hire Arthur Andersen and pay $150 per hour, I would have received a substandard result. If pay $15 an hour, I still get a substandard result, but it's much cheaper. I was able to do the project twice and get it right the second time, and we had a decent result. The result is, we have a fairly good piece of software.

I did that because we're developers and I understand how to develop software, I know what I’m getting back and when I’m getting something good. I was able to turn it around quickly. The project took twice as long as it should have, and it cost twice as much as I planned. At the end of the day, it was still cheaper to do it that way and reasonably quick. It took us a little longer to get to market, but it was still cheaper for the client overall, and they appreciated the discount.

It is workable, but it is a lot of work to fix perfectly. Our end clients have been satisfied with the work delivered. Overall, we’ve had a very good result. They aren’t the best developers in the world, but we have best-in-class software, and I'm very happy with it.

What was your process for selecting OM Software with which to work?

I must have tried four different firms. Three were fired. I used Elance to find them.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

They were engaged for multiple projects, but it was in the range of $75,000 a year for the last five years. It's been ongoing work. Once you commit to a contractor, you’re married to them.

RESULTS & FEEDBACK

How has OM Software performed overall?

They are professional, and they show up on time. The CEO has some good people. They do what they have to do. I’ve talked to a lot of their people, and I’m using the best they’ve got.

Is there anything unique about them that really makes them stand out, compared to other companies?

OM Software is smaller, and the revenue stream they get from this project is important to them. Their CEO makes an effort to be sure it works for us. That is very positive because he gives us the best people he possibly can, and he is eager to work with me on pricing. That is very positive. I have dealt with numerous Indian firms in a lot of different venues, and against those other firms, they also are eager to work, but their prices are higher. I worked with another firm that, even after six months, didn’t understand the project, and I had to fire them. OM Software gives me people who are smarter than the others.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

If budgets allow, I would definitely have a different project manager on the product. I think that looking back, we did as well as we could.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 3.0 Quality
    Service & deliverables
    I had some issues with that, but they’ve been better because I brought that to their attention, and they took care of it.
  • 4.0 NPS
    Willing to refer
    They can’t have my top people since I get OM’s best staff now.

Mobile App Dev for Auto Platform

"There seems to be a lack of leadership and organization."

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
Less than $10,000
 
May 2018 - Ongoing
Project summary: 

OMSOFTWARE PVT LTD was hired to build an Android and iOS application for an emerging platform.

The Reviewer
 
1-10 Employees
 
India
Nilesh Toke
Assistant Manager, Blue Star Ltd
 
Verified
The Review
Feedback summary: 

A three-month project has turned into a nine-month project with no clear delivery in sight. OMSOFTWARE PVT LTD’s insufficient communication and lack of transparency regarding delays, resources, and project management have led to a breakdown in trust.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of MyAuto, a car-booking application that will launch in India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

I engaged OMSOFTWARE PVT LTD to develop my platform as a mobile application in Android and iOS.

What were your goals for this project?

I wanted to improve my platform for users at the lowest possible cost.

SOLUTION

How did you select this vendor?

I found them online.

Describe the project and the services they provided in detail.

OMSOFTWARE PVT LTD agreed to deliver the Android and iOS app by the end of July 2018. Over six months later, I’ve met my contractual obligations, but they have not finished the project.

What was the team composition?

OMSOFTWARE PVT LTD has not informed me of what resources they’ve invested in my project.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

Outside of development, I invested a great deal into marketing, advertising, and salaried personnel in major cities. However, without a finished app, I stand to lose those investments.

How was project management arranged?

I can’t tell how OMSOFTWARE PVT LTD manages the project. There seems to be a lack of leadership and organization.

Is there anything that the vendor did well or that you would consider a strength?

No, I can’t think of anything.

In what specific areas can they improve?

I can’t point to one in particular; they lack expertise and experience in multiple areas.

0.5
Overall Score
  • 0.5 Scheduling
    ON TIME / DEADLINES
  • 0.5 Cost
    Value / within estimates
  • 0.5 Quality
    Service & deliverables
  • 0.5 NPS
    Willing to refer

Managed IT Services for Seafood Distributor

"They have exceeded my expectations, and I'm highly satisfied."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2013 - Ongoing
Project summary: 

OMSOFTWARE PVT LTD handles a variety of IT tasks. They mainly work on web and API development, but also assist with cloud management, SEO, and automated solutions. 

The Reviewer
 
11-50 Employees
 
Bejing, China
Managing Director, Seafood Distributor
 
Verified
The Review
Feedback summary: 

OMSOFTWARE PVT LTD consistently delivers on time and produces exceptional results. Even the senior leadership is always available to answer questions or address concerns. Their deep expertise, coupled with highly personalized service, makes them an ideal partner. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I manage a frozen seafood import and export business. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMSOFTWARE PVT LTD?

We hired them for managed IT services.

What were your goals for this project?

We wanted to stop handling daily IT management tasks and focus on our core competencies.

SOLUTION

How did you select this vendor?

They had already provided IT services to our partner company for over 12 years.

Describe the project in detail.

I've been working with OMSOFTWARE PVT LTD for the last two years, designing and developing web applications and APIs. I've also worked with them on our website. They handle end-to-end operations, cloud management, automation, SEO, and email solutions. 

What was the team composition?

We always directly deal with the CEO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have exceeded my expectations, and I'm highly satisfied. They not only reach their milestones, but also complete work before the deadline despite implementing many revisions. I trust the entire team.

How effective was the workflow between your team and theirs?

They're willing to help whenever we need them, and their CEO is always available for phone or Skype calls.

What did you find most impressive about this company?

We've seen them grow from five developers to 150, but we still deal directly with the CEO. His customer service is excellent.

Are there any areas for improvement?

No, I have nothing to add. 

5.0
Overall Score They're an excellent service provider.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always available on time.
  • 5.0 Cost
    Value / within estimates
    They're expensive, but deliver unmatched support and services.
  • 5.0 Quality
    Service & deliverables
    They know what we need.
  • 5.0 NPS
    Willing to refer
    I would refer them.