OMNI AGENCY

Introduce your business and what you do there.

I’m the owner and co-founder of a marketing agency that focuses on client acquisition for mortgage brokers.

What challenge were you trying to address with OMNI AGENCY?

We needed them to develop our website and design a landing page for our clients.

What was the scope of their involvement?

OMNI AGENCY performed full-stack development to generate our website, including a landing page that we especially wanted to market our services more effectively among our clients. Their team integrated user functionalities, including the call to action (CTA) and contact pages, and decided on a professional color scheme to use across our platform.

Apart from their development services, we relied on OMNI AGENCY to generate organic leads for us through targeted SEO keywords. They also incorporated a chat widget on the website to serve as the gateway for client acquisition and customer queries.

What is the team composition?

We mainly communicated with Tyler (Founder), but there were a couple of developers and designers who worked on our website.

How did you come to work with OMNI AGENCY?

I found their ad online and got curious about their work profile and portfolio. Upon further research, I read a lot of positive reviews and client testimonials, so I thought it would be a great idea to give their services a shot.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

Our engagement took place in September 2020. The entire project was completed in a little over two weeks.

What evidence can you share that demonstrates the impact of the engagement?

OMNI AGENCY rewarded us with a website that was both appealing and user-friendly. We were honestly not expecting it to be so seamless, given that it was completed in a short period of time.

I believe that a company website is one of the core foundations of a business, and OMNI agency developed a platform that served that purpose for us.

Their SEO efforts also helped us acquire more organic leads and clients. We’re pleased with all the results they delivered — everything was just well worth our money.

How did OMNI AGENCY perform from a project management standpoint?

We mainly communicated via Slack. OMNI AGENCY was keen on meeting deadlines and applying adjustments based on our feedback — they were simply phenomenal in terms of project management.

What did you find most impressive about them?

OMNI AGENCY showed consistency and dedication throughout our project. We’re simply amazed by their capacity to remain professional while delivering high-quality results.

Are there any areas they could improve?

We didn’t encounter any areas that needed improvement. My team sent in some revisions for OMNI AGENCY to work on, and those didn’t come for free. However, I understand the nature of their business and the need to assign costs to different services, so this wasn't an issue at all.

Do you have any advice for potential customers?

Hire OMNI AGENCY for your marketing and development needs — they’re honestly the best investment you can make.

Please describe your company and your position there.

I am the associate partner at a leading venture capital firm.

For what projects/services did your company hire OMNI AGENCY?

We were looking for a reliable social media partner who can not only manage but grow our social media presence organically. The goal was to increase brand awareness, gain new users/followers organically on our social media.

How did you select this vendor and what were the deciding factors?

Omni Agency was recommended by our marketing consultant. We had a call with their team and found them knowledgeable, meticulous, and data-driven. Plus, the results they had brought for similar companies to ours made them stand out.

Describe the project in detail and walk through the stages of the project.

In the discovery call, they understood our primary objectives and goals. Post that, their team defined KPIs, and created a social media strategy that according to them would yield good results and help us achieve all our objectives. Their plan was reviewed and approved by us - post which they started working. Their team created and implemented several social media campaigns which helped us boost engagement and attract our ideal prospects. Currently, our entire social media is managed by them and we’re very happy with their service. They consistently post good content on all the platforms and keep us updated with new engagement numbers all the time.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a social media strategist that was assigned to us. He took care of all our needs. He was very friendly and easy to work with. He constantly asked for our feedback and improvised whenever needed.

Can you share any outcomes from the project that demonstrate progress or success?

Their campaigns have helped us gain traction on various social media platforms like Facebook and Instagram. Our engagement rate increased by 25% with their collective efforts. They know social media well and are very creative. Starting from the images they create to the captions - everything is just perfect and neatly done. Couldn’t expect more.

How effective was the workflow between your team and theirs?

The project was managed well. Their team prepares a social media calendar every month and strictly adheres to it without missing out on any of the posts. They also sent us engagement reports on a weekly basis which gave us a bird’s eye view of the active campaigns and the results we were getting from them and their recommendations. For communication, we used Skype and emails for the most part.

What did you find most impressive or unique about this company?

They are very creative and data-driven. They know how to get real results. Not only were they quick to respond but also sent regular feedback forms to ensure they were heading in the right direction. Their team is highly competent and very friendly. They guide us throughout the project and provides honest recommendations that adds great value.

Are there any areas for improvement or something they could have done differently?

I cannot be nitpicky. They are polite, knowledgeable, and reliable. Although we were quite demanding, they never made us feel like we were asking too much.

Please describe your company and your position there.

I am the Account Executive at our company Advocom Global Which is a marketing company.

For what projects/services did your company hire OMNI AGENCY?

As a startup we did not have a website , so we decided to hire Omni Agency to build a complete website for us.

How did you select this vendor and what were the deciding factors?

We looked for website designers around our area and after looking at various proposals and reviews we decided to go with Omni Agency for their affordable price and personable team, as well as reading the reviews made us most confident that we will be receiving a quality service.

Describe the project in detail and walk through the stages of the project.

After a series of in depth discovery meetings, we were pleased to find that The Omni Agency team are very independent and after they were given all the information and ideas they needed from us, they took charge in developing the website which made it very effortless and seamless for us, while still making sure they presented our website exactly how we wanted it while still checking with us every step of the way.

How many resources from the vendor's team worked with you, and what were their positions?

we worked with 1 member of the team which was the Account Representative and they would relay all information needed to their team members which made communication extremely easy and uncomplicated.

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was exactly what we were hoping for and even better! the website is super user friendly and seamless, the design is elegant and professional. it really helped us put our company out there and increase traffic to our business.

How effective was the workflow between your team and theirs?

The Account representative was a pleasure to work with, they made us feel that we working working as a team together. we really appreciated the initiative they took on this project and were always on time and provided ample amount of updates.

What did you find most impressive or unique about this company?

I was blown away by their knowledge and diligence they put on this project they made a startup with barely any information look like a professional business and conveyed our values with such care and honesty

Are there any areas for improvement or something they could have done differently?

I cant think of anything they could possibly improve on. i see great potential in them and will be happy to see them grow into something extraodinary.

Please describe your company and your position there.

Creative Overhaul is a design agency that creates industry leading websites that position you in the top 1%. I am Braydon the current CEO, and I lead the team of designers, developers and all work to be done.

For what projects/services did your company hire OMNI AGENCY?

We hired OMNI Agency for ourselves, as we found we were getting very busy with client work, we knew that an online company needed their own presence. We had a tough time putting priority on doing our own social media work, so we had OMNI help us out.

How did you select this vendor and what were the deciding factors?

We hired OMNI Agency to do our internal strategic development of our social media, with avenues including Instagram, Facebook and LinkedIn. I have known Tyler for a long time as we attended the same business classes, and I have always trusted the quality and integrity of his work. Tyler and OMNI helped develop the strategy that our content still follows to this day.

Describe the project in detail and walk through the stages of the project.

Our first discussion together was about how our social media platforms had not really been worked on. We knew how to develop very good websites, but did not know where to start when driving our own platforms, as our target audience was huge and our content strategy was not yet developed. Over the course of the last 9 months we have continued to fine tune our content strategy, create consistency in aesthetics, and prepare our platforms for scalability.

How many resources from the vendor's team worked with you, and what were their positions?

Tyler was my primary contact for this work, as he was the project manager.

Can you share any outcomes from the project that demonstrate progress or success?

Creative Overhaul has found a great deal of success in terms of potential client outreach through direct messaging, emails, and even calls.

How effective was the workflow between your team and theirs?

Our workflow consisted of a call every two weeks to discuss analytics, and how we could fine tune out strategies to best fit the individuals that were consuming our content. The workflow was very smooth and organized.

What did you find most impressive or unique about this company?

I was very impressed with the ways that Tyler read the analytics provided, and gave me logical explanations to improve on. This allowed for us to continue to grow, and give us at Creative Overhaul peace of mind.

Are there any areas for improvement or something they could have done differently?

You can only ask for so much ahaha! Tyler and Omni blew this project out of the water.

Introduce your business and what you do there.

I’m the owner of Little Britain Ridgetown, a British food retail company. 

What challenge were you trying to address with OMNI AGENCY?

From the very beginning, I had very little web exposure. I knew nothing about building a website, so I hired OMNI AGENCY to help me. 

What was the scope of their involvement?

Tyler (Founder) built a Shopify account for me, and my actual website was structured around his recommendations. Unfortunately, I had to postpone the account because I became too busy. 

What is the team composition?

Tyler was my main contact, and I worked one-on-one with him.

How did you come to work with OMNI AGENCY?

OMNI AGENCY was highly recommended by Digital Main Street, a nonprofit that assisted main street businesses. 

How much have you invested with them?

I didn’t pay more than $8,000. 

What is the status of this engagement?

We worked together in July 2020. The project took only a couple of weeks, though OMNI AGENCY still offered support services after that.

What evidence can you share that demonstrates the impact of the engagement? 

At present, my website is based on the Shopify setup, but it has no online shopping functionality. I do get a lot of customers through it; since Tyler created the website, I’ve gotten fivefold more traffic than before. Around 99% of the customers that I’ve gained found me through the website.

Moreover, my sales quadrupled almost immediately after the website launched. I got my investment back within the first two days, so it was nice. That was also why it was unfortunate that the site didn’t have any purchase functionality. 

How did OMNI AGENCY perform from a project management standpoint?

OMNI AGENCY’S project management was great. They answer calls and emails immediately, and they never made me feel like I was bothering them. Even after I paid them and they had the website up and running, I could still come to them if I had questions; they still treated me like I was an important customer, which was great. Our communications were made through email and telephone 

What did you find most impressive about them?

The most impressive thing about working with them was their speed and price. I’d been putting this project off for a long time, thinking it would cost thousands. However, the speed at which they worked on the website and the price that they gave were great. I wasn’t sure what I really wanted at first, but they delivered.

Are there any areas they could improve?

No, they couldn’t have done anything better. It usually takes a lot of time for me to import things online. Now, it takes me five days to sell things and five weeks to import them. Still, the exposure the site gives me is unbelievable, and I have people messaging me from different places. 

Do you have any advice for potential customers?

I’d definitely recommend them. Even if you’re not sure about the engagement, just call them. There’s no pressure in using their services. In my experience, they were super helpful, and I didn’t feel any pressure since I got in touch with them from the very beginning. 

Moreover, they didn’t try to upsell me any products. They simply asked me what the budget was, and they worked within it. They went a little above the budget, but they had been a great asset for me. 

Introduce your business and what you do there.

I’m a lawyer and have my own practice. I deal with real estate transactions, corporate work, wills and trusts, and immigration law.

What challenge were you trying to address with OMNI AGENCY?

I needed OMNI AGENCY’s team to develop my website. I initially tried to develop it myself but lacked the patience to do so.

What was the scope of their involvement?

OMNI AGENCY came up with the full design and layout of my website. I only provided them with the content such as a photo of myself and the different practice areas and paragraphs of verbiage that I wanted to be featured on the website.

Their team incorporated an information page where my clients could put in their contact details if they wanted to book a direct appointment with me for a particular area of law. I also get notified through email when an appointment has been made through the information page.

What is the team composition?

I only worked with Tyler (CEO).

How did you come to work with OMNI AGENCY?

OMNI AGENCY was referred to me by my younger brothers.

How much have you invested with them?

I spent around $800 for their services.

What is the status of this engagement?

We started in August 2020. The project is done, but I still speak with them. I’m planning to contact them again to work on a couple of website updates.

What evidence can you share that demonstrates the impact of the engagement? 

OMNI AGENCY laid out my website in a sleek yet easy manner. I received a lot of compliments on the website, and many people loved it — I met with a random real estate agent who was really impressed after checking it out. 

My website now ranks first on Google for lawyers within my area, which is also a good metric for me.

How did OMNI AGENCY perform from a project management standpoint?

Overall, they provided good service and I have no complaints. At the start of our partnership, Tyler told me that he could get the website done within a week and a half, and he delivered. I thought that was good since I wanted to get my name out there as soon as possible, too. There was never a time when I had to follow up on his work because he got things done quickly. 

We mostly communicated via phone calls and emails. Our initial meeting was through a telephone call wherein I relayed what I wanted for my website, and they provided me with a timeline. Tyler was very communicative. He was responsive, and it was really easy to get in touch with him. He immediately got back to me when I needed him to apply changes. 

What did you find most impressive about them?

I didn’t really search for other agencies who could help me with their services. In the end, I made the right decision of hiring OMNI AGENCY because they did not disappoint me — I was happy with the final product.

Are there any areas they could improve?

OMNI AGENCY was responsive throughout the project. I didn’t see any areas that they could’ve worked on to improve their service.

Introduce your business and what you do there.

I’m the co-founder of a multimedia brand.

What challenge were you trying to address with OMNI AGENCY?

We needed a website built and email marketing services.

What was the scope of their involvement?

We told their team out ideas, including color schemes, for the website. They created a Shopify site from scratch.

The team set up a marketing campaign to email users who’ve shopped on our site, offering coupons and enticing them to return. They also have done SEO, including ranking several of our videos and tagging our website with keywords.

What is the team composition?

I work directly with Tyler (Founder). He has a team, but I don’t really interact with them.

How did you come to work with OMNI AGENCY?

I met Tyler through a mutual friend. I liked what they had to offer.

How much have you invested with them?

We’ve spent $1,500.

What is the status of this engagement?

Our engagement with OMNI AGENCY started in October 2020.

What evidence can you share that demonstrates the impact of the engagement?

We saw an immediate increase in views on our social media posts. They brought my ideas to life through the site; it is exactly what I wanted.

How did OMNI AGENCY perform from a project management standpoint?

From a project management standpoint, they’re great. Tyler is always clear with communication. He also adapts to my schedule.

What did you find most impressive about them?

Their fluid communication style impresses me. It’s clear that Tyler cares about the success of my business.

Are there any areas they could improve?

I honestly don’t know how they could improve.

Do you have any advice for potential customers?

Once you speak with Tyler or any of his team, you’ll hear how much they care about your business, and you’ll be hooked.

Please describe your company and your position there.

I am the owner of Wader Likes Media. We produce highly engaging video and photo content for our valued clients.

For what projects/services did your company hire OMNI AGENCY?

We hadn't had an operational website in over a year and figured it was time to give our audience and potential new clientele a way to find us outside of social media.

How did you select this vendor and what were the deciding factors?

Omni was the clear choice. Their responsiveness is unparalleled and the work was completed quickly and efficiently.

Describe the project in detail and walk through the stages of the project.

We answered the discovery questions Omni had for our team and then provided details as requested. Again, their team offers exceptional customer support throughout the process.

How many resources from the vendor's team worked with you, and what were their positions?

We worked solely with Tyler and he is the owner of Omni.

Can you share any outcomes from the project that demonstrate progress or success?

We're already seeing new inquiries from their work. Extremely happy with the results.

How effective was the workflow between your team and theirs?

If anything, I was the hold up in the project. They were exceptional communicators and got to work quickly once they received the required info.

What did you find most impressive or unique about this company?

They truly know their industry and flex their knowledge to help their clients understand the process.

Are there any areas for improvement or something they could have done differently?

Not at all. True professionals in my experience.