Dedicated to delivering measurable results
We are Omni, a social media strategy and design agency with a proven track record of driving results with high-quality social media content. Working with our team, you can trust your business is in good hands.
As an extension of your business, we are taking social media management off of your plate so you can focus more on growing your business. Our team of specialists knows what it takes to achieve real results on social media, and we're ready to put our skills and expertise to work for you.
Schedule a 30-minute consultation with us here: https://calendly.com/omni-agency/30min
Focus
Portfolio
United Health Network, Ditech Testing, Operating as your single or full-service provider, we're here to ensure you meet your goals..., With 5-stars on all rating platforms & victorious case studies, rest assured you're in good hands!
$32.2M Potential revenue from generated leads!
Take a look at how Jason Wright, a sales associate at The Tim Smith Group, the #1 Coldwell Banker team in California, boosted his brand awareness, social media growth and lead generation and conversions with the help of Omni Agency's digital marketing efforts.
71% Increase in Organic Instagram Follower Growth
Take a look at how Dental Lab Direct, a Chicago-based laboratory manufacturing high-quality dental appliances, including partial dentures, orthodontic retainers, and nightguards, boosted their brand awareness, audience growth and engagement, and sales conversion with the assistance of Omni Agency's efforts.
OptyFi Video Testimonial
Check out this video testimonial from OptyFi.
40% Average open rate for email newsletters!
Take a look at how Logic Tech Corp generated leads using social media, blog, and newsletter content created by Omni Agency.
Stadium Sports Cards
The Challenge
Stadium Sports Cards came to Omni Agency looking to break into the E-commerce space after years of operating in a physical store. Stadium Sports Cards wanted to accelerate their online presence quickly as a result of the Covid-19 restrictions within 2020/2021. The company was looking to redefine their online presence and take control of the online e-commerce space, to ensure they keep up with trends and connect with consumers.
After being referred by a past client and our reputation of successful online e-commerce outlets, Stadium Sports Cards decided to move forward with Omni. The client needed a fully functional online e-commerce store, on-page SEO, and a successful strategy. The client was specific that they did not want a recurrent project, so we decided to create everything they would need to manage the store independently and ensure future successful operations and website traffic through their own organic marketing efforts strategized and strategically organized by our team.
Our Objectives
- Develop an eCommerce website that properly encaptures Stadium's brand image
- Create stunning graphics and elegant website copy to support the website build
- Seamless handoff to the owner ensuring easy independent management
The Solution
Our team created a custom Shopify store for the company, using Webflow, and then exported it using Udsely. The team created custom graphics for their website, as well as wrote the website copy. We developed an organic marketing strategy for the client to continue driving traffic and increase customer exposure to the website while combining their current organic channels. Our team implemented email marketing automation for specific website events. We also implemented a product upselling software to increase customer conversion value.
The Results
The outcome of our marketing strategy plan was:
- A beautiful store environment
- Automated upsell and email marketing increased revenues
- Access to new markets
- Increased online presence
Cleaning Studio
Cleaning Studio came to us in search of an appealing website that presented their services, demonstrated that they offered high-quality services to their consumers, and highlighted the value they had to offer. When working with Cleaning Studio, our team devised a viable solution to address the issues that the clients had presented to us. We proceeded by designing a stunning responsive website that accurately communicated the company's principles and services. We created the website so that visitors may make a cleaning service appointment in 60 seconds and learn more about Cleaning Studio's services. Along with this, our team ensured that the website design was cutting-edge and immediately drew users' attention.
Opsera.io
Opsera wanted to establish an online brand presence that would allow potential customers to learn more about their unique platform. They came to Omni for help with creating a website that would educate prospective consumers about their continuous orchestration platform. Opsera's business model was quite simple precise, however, the primary issue in constructing this website was coming up with a design that would combine all of the platform's information while avoiding a text-heavy website. Our team of skilled strategists were able to design a fantastic website that showed Opsera's values as well as all of the information needed to educate consumers on how their platform functions.
Laced
Laced was striving for an eCommerce platform where customers could easily explore, learn more about their unique consumer items, and purchase them. They came to Omni for assistance in establishing an easy-to-navigate platform that would make the shopping journey for customers smooth and simple. Despite the countless various brands and types of products Laced sells, the most difficult component of this project was designing a platform that would categorize Laced products in a way that would be easy for customers to browse. Nonetheless, our team of expert strategists were able to design a magnificent website that featured Laced items and provided a memorable consumer experience.
Furthermore, not only did we manage to make the website easy to navigate, we ensured that the entire online shopping experience was effortless and trouble-free. This was accomplished by developing pages that displayed all necessary information about the products, such as the brand, price, description, and delivery information, etc.
Vision Construction Management
The Challenge
Vision Construction came to us looking for an elegant website that displayed their portfolio and their team members showcased the value that they had to offer. The client was looking for a website, copywriting, ongoing website management and maintenance with an indefinite timeline.
Our Objectives
- Developing an elegant online presence
- Generating screened leads for sales
- Showcasing portfolio items
The Solution
When working with Vision, our team came up with a successful solution to properly overcome the challenges the clients had presented to us. We first started by creating a beautifully responsive website that properly articulated the company’s values and unique angle, showcasing their experience and amazing work, while properly presenting the value that this company has to offer. We articulated to their clients and audience why this company is the best construction company for their specific needs. We also implemented google analytics and SEO to monitor their website traffic and refine the user experience.
The Results
Our team got to work developing a comprehensive portfolio that showcased the client’s value and built creditability with the work they’ve done with past clients. through our SEO work, we improved the company’s organic rankings, resulting in more organic leads for them. The website copy was developed elegantly, to properly showcase the brand's value, all of which contributed to improving the client's online presence and developing stronger creditability for the clients in the online space.
SimpliRoute
SimpliRoute approached OMNI intending to create a website with a unique and appealing style and design that would draw in users. They demanded that we employ graphics on pages that were not found on other websites, as well as a colour scheme that would be used across the site. Our marketing experts and strategists designed a plan that involved producing distinct moving graphics for each page of the site.
They also sought Omni's help in ensuring that the website was original and informed potential customers about their products and brand. Our team of expert strategists and marketing specialists were able to design a magnificent website that highlighted SimpliRoute's brand while also providing all of the required information to educate buyers about their product and market credibility. We were able to construct a website with all of the necessary information, including reviews, pricing, and extensive product information.
Zipi
Zipi approached OMNI to build a website with a unique and eye-catching layout and design that would attract traffic. They required that we use graphics on site pages that were not typically seen on other websites, as well as a colour scheme that would be used throughout the website. Our team of marketing specialists and strategists devised a strategy that included creating transitions and graphics on all site pages. Further, our designers integrated a visual on the home page that was unique to the Zipi brand. This was intended to immediately capture the attention of all users. Keeping all of the requirements in mind, we created a website that was easy to navigate and informed leads of all the required information and values of Zipi.
Oyster
Oyster sought an online brand presence that would allow prospects to learn more about their distinctive business solutions. They approached Omni for assistance in developing a cutting-edge website that would inform potential prospects about their services and brand. The most difficult aspect of this project was creating a website that was easy to navigate for prospects despite the large amount of information that needed to be provided on the pages. However, our team of professional strategists and marketing specialists were able to create a stunning website that showcased Oyster's value proposition, brand, and all of the necessary information to inform prospects. With these considerations in mind, we created a dynamic and professional website that expressed Oyster's espoused values and identity in a matter of weeks.
Rebranding of Casino Betting Coin
For a full description of this project please visit this link: https://www.omniagency.ca/project/projects-casino-betting-coin
SEO & Marketing work
THE CHALLENGE
SoftProdigy came to us with the goal of scaling their business - that is to generate more sales, increase ROI, and improve their relationship with their current customers. After a complete assessment of the client's goals and actual needs, we established that what they needed was improved SEO performance and a results-oriented content marketing plan. The plan was stretched into a tight 3-month timeline— a very limited time considering the goals.
OUR OBJECTIVES
- Increase Audience Reach
- Increase Conversion Rates and Sales
- Increase Client Retention and Engagement Rate
THE SOLUTION
In the end, the following strategies were executed and fulfilled:
- A cross-channel campaign. A highly-targeted paid advertising campaign was ran across all their social media channels, including Facebook, Twitter, LinkedIn, and Instagram. The goal of the campaign was to generate leads and increase conversion. The ROI for each campaign was closely monitored. Underperforming ads were either eliminated or tweaked.
- On-Site Search Engine Optimization. We optimized their website with the latest SEO trends and strategies.
- Content Marketing: Omni created a long-term content marketing strategy that will help SoftProdigy build a strong relationship with their audience through high-quality content. The strategy was also developed to help back up the SEO strategies we also created for them.
THE RESULTS
Through our team's diligent work and genius strategies, the campaign drove significant outcomes to SoftProdigy’s bottom line. We streamlined the client's paid advertising campaigns, SEO, content marketing, email marketing, and conversion rate optimization; and then handed it over to their in-house team to track and maintain. The projected outcomes and target KPIs were hit in the second month of the campaigns.
Improvement stats | Six months comparison
Increase in organic search traffic
38.22%
Increase in new users
29.77%
Increase in page views
23.40%
Medly Online Pharamacy
For a full project description please visit this link: https://www.omniagency.ca/project/projects-medly
Reviews
the project
Social Media Newsletters & Blogs for Dental Software Company
“OMNI is always available to work with us.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the sales director for Logic Tech Corp, a company that provides dental software for the dental community.
What challenge were you trying to address with OMNI AGENCY?
Our business was referral-based, so we didn’t spend much time on social media and newsletters. As a result, we needed a company that could take care of that for us.
What was the scope of their involvement?
OMNI takes care of our Facebook, Instagram, and other social media platforms. They send our newsletters to our clients and create a blog for our website every month. To elaborate, I initially give them a topic that I want to discuss in our next newsletter. Then, their resources will do the research, looking into content that they’re going to write.
From there, we typically go back and forth to review their outputs through a Zoom call. Once our team gives them the go-ahead, OMNI publishes the content. They also put graphics for the newsletters and blogs. At the end of the month, they give us a report to let us know about our social media performance.
For context, our business is in a niche market, so dentists don’t go to social media and call us to buy the software. In other words, this campaign is more of a means to communicate with our existing clients.
What is the team composition?
I mainly work with two people from OMNI. Sahel (Operations Manager) is in charge of managing our account, and a content writer joins our calls.
How did you come to work with OMNI AGENCY?
We did some research on the internet and spoke with three companies. Some companies took forever to get back to us, so I didn’t want to deal with them at all. Meanwhile, OMNI seemed to be diligent in terms of returning calls, communicating with us, and giving quotes. Everything was done quickly, so we hired them.
How much have you invested with them?
We invest about $1,500 CAD (approximately $1,000 USD) per month. In total, we’ve spent around $7,000 CAD (approximately $6,000 USD).
What is the status of this engagement?
We started the partnership in August 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
For social media, we don’t have many followers because it’s mostly for our existing clients. Meanwhile, when we talk about a new product in our newsletter, we get plenty of calls from customers — that’s what’s important to me. When I get calls, customers tell me that they’re interested in the products we discuss in the newsletter. In other words, the content in the newsletter turns into sales for us.
How did OMNI AGENCY perform from a project management standpoint?
For project management tools, OMNI has a portal where they put our social media statistics once a month. I can also go to a certain website where I see all of their posts, the newsletter in progress, and the blog they create.
Meanwhile, I’ve had no issues since day one in terms of their communication skills and ability to stick to the schedule. To communicate, we use emails. Sometimes, I call them.
What did you find most impressive about them?
I like the fact that OMNI is always available to work with us. We can set up meetings at any time to review things. I also like their setup and portal, which help them learn about our business. They involve us in the back-and-forth process they use in terms of newsletters and blogs. Overall, everything is working well for us.
Are there any areas they could improve?
No, there aren’t any. I don’t have any concerns with them at all.
Do you have any advice for potential customers?
You have to be involved in the write-ups that OMNI creates. They’re not a team that you simply hire to write whatever you want. In our engagement, we set a date on which we post the social media content, and then we go back and forth over that content. That way, we’re fully involved in the content creation process.
the project
Web Design & Marketing for Construction Management Company
“They target their skills toward our niche and needs in an effective and quick manner.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a project manager at Vision Construction Management, a construction company based in Hamilton, Ontario that works with a wide variety of clients. We do multi-unit residential dwellings and custom renovations; our teams have done some commercial construction, too.
What challenge were you trying to address with OMNI AGENCY?
Being a young four-year-old company, we decided it was time to advertise a little more. Given that, we hired OMNI AGENCY to develop our website for us to showcase our recent projects. We also wanted to drive traffic to the website with the goal of bringing in additional clients.
What was the scope of their involvement?
Initially, OMNI AGENCY gave us a thorough pitch after having done plenty of research on our company. The process was quick, and the team worked to offload much of the work for us. After that, they designed our website from scratch. We already had our logo, which they utilized in a new way so that our branding stayed consistent with what previously had. That being said, they also gave it a bit of an updated and sleeker look. Apart from that, the OMNI AGENCY team also gave us free content to post on our Instagram page as branded assets.
OMNI AGENCY currently manages our website, and we plan on working with them for additional marketing and advertising services because we’re looking into rebranding again. At present, we’re not using their social media marketing services, but they’ve already walked us through that scenario to know how we can move forward with it. When we feel comfortable enough to spend money and utilize our resources for that service, we’ll use it.
What is the team composition?
I mainly work with Tyler (Founder), while other people help us manage our website.
How did you come to work with OMNI AGENCY?
I found OMNI AGENCY through a referral.
How much have you invested with them?
We’ve spent around $5,000 CAD (approximately $4,000).
What is the status of this engagement?
We started working with them in March 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Quantitatively, a few people have reached out to us to get quotes, and we’ve already worked with one of them. Qualitatively, OMNI AGENCY has been truly in-depth in what they can offer us, and they’re willing to compromise and work with what we need.
Moreover, it’s been challenging to coordinate our needs since we’re still a small company; in fact, a lot of our members are wearing multiple hats. Luckily, OMNI AGENCY has seen the value in allowing us to do the project on our terms while contributing their expertise to everything.
How did OMNI AGENCY perform from a project management standpoint?
OMNI AGENCY has a great ability to stick to our schedule and budget ranges. They also use Trello, where we can track our campaigns and the development of our website. I can also add comments and questions while tracking our progress. To communicate, we use Zoom, phone calls, and emails.
What did you find most impressive about them?
Their great communication and eagerness to work with what we have are impressive. They’ve honed in on where we’re at as a company. They don’t aimlessly provide us with their skills and what they can do; they target their skills toward our niche and needs in an effective and quick manner.
Are there any areas they could improve?
No, there aren’t any. They’re great and organized. We haven’t done everything with them, but we’ve had a smooth process with their team.
Do you have any advice for potential customers?
Come prepared with your goals. On top of that, prepare your questions because they can definitely answer them. The more questions you ask, the better they’ll understand your company’s needs.
the project
Website Redesign for Virtual Assistant Service Provider
"What's most unique about their team is how they've been managing the project."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I work as a project manager at a leading virtual assistants provider.
For what projects/services did your company hire OMNI AGENCY?
We decided to hire Omni Agency because we wanted to have a new web design for our website created. Our main goal was to keep the design minimalistic and visually engaging. We wanted to completely revamp the site’s design so it better resonates with our values and company ethics.
How did you select this vendor and what were the deciding factors?
Omni Agency was referred to us by a business associate. After a couple of meetings with them, we hired them, since they have had great experience in the past with respect to providing web designing services and we were thoroughly impressed by their portfolio as well as clientele.
Describe the project in detail and walk through the stages of the project.
We had an initial phone call to discuss the basics of the project which was followed by a detailed conference call where we discussed more about our company, what we did and how we wanted our website to look. They made sure to note down every minute detail - be it our color preferences or navigation structure.
Our website was built all the way from scratch. We decided to go for WordPress and the development as well as design aspects were both taken care of by Omni Agency. We chose WordPress as it was simple to use and navigate through. All of our company’s social media handles were linked with our website.
How many resources from the vendor's team worked with you, and what were their positions?
We had a project manager assigned to us and a couple of web designers who worked on the technical parts of the project, while the project manager made sure to act as the point of communication between our team and the vendor team.
Can you share any outcomes from the project that demonstrate progress or success?
We were aiming to reach out to a certain target audience. We received a lot of positive reviews and feedback from prospective clients, customers and people who just dropped by our website, regarding how our brand has been portrayed.
How effective was the workflow between your team and theirs?
The project was managed in a very professional manner and the vendor team was highly flexible, in terms of accommodating our requirements and changes that we would make, every now and then. We had worked out a time schedule for completion of work and Omni Agency was very timely from that perspective. Communication was effective between both of our teams and we used tools like Jira and Google Meet.
What did you find most impressive or unique about this company?
What's most unique about their team is how they've been managing the project. They are highly knowledgeable in this field and made sure they delivered our project on time.
Are there any areas for improvement or something they could have done differently?
Nothing peculiar to point out.
the project
Web Dev, Design, & SEO for Growth Marketing Firm
"We’re pleased with all the results they delivered — everything was just well worth our money."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner and co-founder of a marketing agency that focuses on client acquisition for mortgage brokers.
What challenge were you trying to address with OMNI AGENCY?
We needed them to develop our website and design a landing page for our clients.
What was the scope of their involvement?
OMNI AGENCY performed full-stack development to generate our website, including a landing page that we especially wanted to market our services more effectively among our clients. Their team integrated user functionalities, including the call to action (CTA) and contact pages, and decided on a professional color scheme to use across our platform.
Apart from their development services, we relied on OMNI AGENCY to generate organic leads for us through targeted SEO keywords. They also incorporated a chat widget on the website to serve as the gateway for client acquisition and customer queries.
What is the team composition?
We mainly communicated with Tyler (Founder), but there were a couple of developers and designers who worked on our website.
How did you come to work with OMNI AGENCY?
I found their ad online and got curious about their work profile and portfolio. Upon further research, I read a lot of positive reviews and client testimonials, so I thought it would be a great idea to give their services a shot.
How much have you invested with them?
We spent $10,000.
What is the status of this engagement?
Our engagement took place in September 2020. The entire project was completed in a little over two weeks.
What evidence can you share that demonstrates the impact of the engagement?
OMNI AGENCY rewarded us with a website that was both appealing and user-friendly. We were honestly not expecting it to be so seamless, given that it was completed in a short period of time.
I believe that a company website is one of the core foundations of a business, and OMNI agency developed a platform that served that purpose for us.
Their SEO efforts also helped us acquire more organic leads and clients. We’re pleased with all the results they delivered — everything was just well worth our money.
How did OMNI AGENCY perform from a project management standpoint?
We mainly communicated via Slack. OMNI AGENCY was keen on meeting deadlines and applying adjustments based on our feedback — they were simply phenomenal in terms of project management.
What did you find most impressive about them?
OMNI AGENCY showed consistency and dedication throughout our project. We’re simply amazed by their capacity to remain professional while delivering high-quality results.
Are there any areas they could improve?
We didn’t encounter any areas that needed improvement. My team sent in some revisions for OMNI AGENCY to work on, and those didn’t come for free. However, I understand the nature of their business and the need to assign costs to different services, so this wasn't an issue at all.
Do you have any advice for potential customers?
Hire OMNI AGENCY for your marketing and development needs — they’re honestly the best investment you can make.
the project
Social Media Management for Financial Service Company
"They guide us throughout the project and provides honest recommendations that adds great value."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the associate partner at a leading venture capital firm.
For what projects/services did your company hire OMNI AGENCY?
We were looking for a reliable social media partner who can not only manage but grow our social media presence organically. The goal was to increase brand awareness, gain new users/followers organically on our social media.
How did you select this vendor and what were the deciding factors?
Omni Agency was recommended by our marketing consultant. We had a call with their team and found them knowledgeable, meticulous, and data-driven. Plus, the results they had brought for similar companies to ours made them stand out.
Describe the project in detail and walk through the stages of the project.
In the discovery call, they understood our primary objectives and goals. Post that, their team defined KPIs, and created a social media strategy that according to them would yield good results and help us achieve all our objectives. Their plan was reviewed and approved by us - post which they started working. Their team created and implemented several social media campaigns which helped us boost engagement and attract our ideal prospects. Currently, our entire social media is managed by them and we’re very happy with their service. They consistently post good content on all the platforms and keep us updated with new engagement numbers all the time.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with a social media strategist that was assigned to us. He took care of all our needs. He was very friendly and easy to work with. He constantly asked for our feedback and improvised whenever needed.
Can you share any outcomes from the project that demonstrate progress or success?
Their campaigns have helped us gain traction on various social media platforms like Facebook and Instagram. Our engagement rate increased by 25% with their collective efforts. They know social media well and are very creative. Starting from the images they create to the captions - everything is just perfect and neatly done. Couldn’t expect more.
How effective was the workflow between your team and theirs?
The project was managed well. Their team prepares a social media calendar every month and strictly adheres to it without missing out on any of the posts. They also sent us engagement reports on a weekly basis which gave us a bird’s eye view of the active campaigns and the results we were getting from them and their recommendations. For communication, we used Skype and emails for the most part.
What did you find most impressive or unique about this company?
They are very creative and data-driven. They know how to get real results. Not only were they quick to respond but also sent regular feedback forms to ensure they were heading in the right direction. Their team is highly competent and very friendly. They guide us throughout the project and provides honest recommendations that adds great value.
Are there any areas for improvement or something they could have done differently?
I cannot be nitpicky. They are polite, knowledgeable, and reliable. Although we were quite demanding, they never made us feel like we were asking too much.
the project
Shopify Web Development for Food Retail Company
“The most impressive thing about working with them was their speed and price.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of Little Britain Ridgetown, a British food retail company.
What challenge were you trying to address with OMNI AGENCY?
From the very beginning, I had very little web exposure. I knew nothing about building a website, so I hired OMNI AGENCY to help me.
What was the scope of their involvement?
Tyler (Founder) built a Shopify account for me, and my actual website was structured around his recommendations. Unfortunately, I had to postpone the account because I became too busy.
What is the team composition?
Tyler was my main contact, and I worked one-on-one with him.
How did you come to work with OMNI AGENCY?
OMNI AGENCY was highly recommended by Digital Main Street, a nonprofit that assisted main street businesses.
How much have you invested with them?
I didn’t pay more than $8,000.
What is the status of this engagement?
We worked together in July 2020. The project took only a couple of weeks, though OMNI AGENCY still offered support services after that.
What evidence can you share that demonstrates the impact of the engagement?
At present, my website is based on the Shopify setup, but it has no online shopping functionality. I do get a lot of customers through it; since Tyler created the website, I’ve gotten fivefold more traffic than before. Around 99% of the customers that I’ve gained found me through the website.
Moreover, my sales quadrupled almost immediately after the website launched. I got my investment back within the first two days, so it was nice. That was also why it was unfortunate that the site didn’t have any purchase functionality.
How did OMNI AGENCY perform from a project management standpoint?
OMNI AGENCY’S project management was great. They answer calls and emails immediately, and they never made me feel like I was bothering them. Even after I paid them and they had the website up and running, I could still come to them if I had questions; they still treated me like I was an important customer, which was great. Our communications were made through email and telephone
What did you find most impressive about them?
The most impressive thing about working with them was their speed and price. I’d been putting this project off for a long time, thinking it would cost thousands. However, the speed at which they worked on the website and the price that they gave were great. I wasn’t sure what I really wanted at first, but they delivered.
Are there any areas they could improve?
No, they couldn’t have done anything better. It usually takes a lot of time for me to import things online. Now, it takes me five days to sell things and five weeks to import them. Still, the exposure the site gives me is unbelievable, and I have people messaging me from different places.
Do you have any advice for potential customers?
I’d definitely recommend them. Even if you’re not sure about the engagement, just call them. There’s no pressure in using their services. In my experience, they were super helpful, and I didn’t feel any pressure since I got in touch with them from the very beginning.
Moreover, they didn’t try to upsell me any products. They simply asked me what the budget was, and they worked within it. They went a little above the budget, but they had been a great asset for me.
the project
Web Dev & Design for Specialized Law Practice
"Overall, they provided good service, and I have no complaints."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a lawyer and have my own practice. I deal with real estate transactions, corporate work, wills and trusts, and immigration law.
What challenge were you trying to address with OMNI AGENCY?
I needed OMNI AGENCY’s team to develop my website. I initially tried to develop it myself but lacked the patience to do so.
What was the scope of their involvement?
OMNI AGENCY came up with the full design and layout of my website. I only provided them with the content such as a photo of myself and the different practice areas and paragraphs of verbiage that I wanted to be featured on the website.
Their team incorporated an information page where my clients could put in their contact details if they wanted to book a direct appointment with me for a particular area of law. I also get notified through email when an appointment has been made through the information page.
What is the team composition?
I only worked with Tyler (CEO).
How did you come to work with OMNI AGENCY?
OMNI AGENCY was referred to me by my younger brothers.
How much have you invested with them?
I spent around $800 for their services.
What is the status of this engagement?
We started in August 2020. The project is done, but I still speak with them. I’m planning to contact them again to work on a couple of website updates.
What evidence can you share that demonstrates the impact of the engagement?
OMNI AGENCY laid out my website in a sleek yet easy manner. I received a lot of compliments on the website, and many people loved it — I met with a random real estate agent who was really impressed after checking it out.
My website now ranks first on Google for lawyers within my area, which is also a good metric for me.
How did OMNI AGENCY perform from a project management standpoint?
Overall, they provided good service and I have no complaints. At the start of our partnership, Tyler told me that he could get the website done within a week and a half, and he delivered. I thought that was good since I wanted to get my name out there as soon as possible, too. There was never a time when I had to follow up on his work because he got things done quickly.
We mostly communicated via phone calls and emails. Our initial meeting was through a telephone call wherein I relayed what I wanted for my website, and they provided me with a timeline. Tyler was very communicative. He was responsive, and it was really easy to get in touch with him. He immediately got back to me when I needed him to apply changes.
What did you find most impressive about them?
I didn’t really search for other agencies who could help me with their services. In the end, I made the right decision of hiring OMNI AGENCY because they did not disappoint me — I was happy with the final product.
Are there any areas they could improve?
OMNI AGENCY was responsive throughout the project. I didn’t see any areas that they could’ve worked on to improve their service.
the project
Shopify Web Design & Email Marketing for Multimedia Brand
"They brought my ideas to life through the site; it is exactly what I wanted."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder of a multimedia brand.
What challenge were you trying to address with OMNI AGENCY?
We needed a website built and email marketing services.
What was the scope of their involvement?
We told their team out ideas, including color schemes, for the website. They created a Shopify site from scratch.
The team set up a marketing campaign to email users who’ve shopped on our site, offering coupons and enticing them to return. They also have done SEO, including ranking several of our videos and tagging our website with keywords.
What is the team composition?
I work directly with Tyler (Founder). He has a team, but I don’t really interact with them.
How did you come to work with OMNI AGENCY?
I met Tyler through a mutual friend. I liked what they had to offer.
How much have you invested with them?
We’ve spent $1,500.
What is the status of this engagement?
Our engagement with OMNI AGENCY started in October 2020.
What evidence can you share that demonstrates the impact of the engagement?
We saw an immediate increase in views on our social media posts. They brought my ideas to life through the site; it is exactly what I wanted.
How did OMNI AGENCY perform from a project management standpoint?
From a project management standpoint, they’re great. Tyler is always clear with communication. He also adapts to my schedule.
What did you find most impressive about them?
Their fluid communication style impresses me. It’s clear that Tyler cares about the success of my business.
Are there any areas they could improve?
I honestly don’t know how they could improve.
Do you have any advice for potential customers?
Once you speak with Tyler or any of his team, you’ll hear how much they care about your business, and you’ll be hooked.
the project
Lead Generation for Computer Software Company
"I would say we’re more than happy with Omni’s performance."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the owner and co-founder of Snakebyte Studios located in Toronto. We operate in the same industry as Omni and have worked together on multiple projects! Their team is smart, capable and total experts in the field; absolutely amazing working with them!
For what projects/services did your company hire OMNI AGENCY?
We worked with Omni to get a pipeline in place for one of our clients. They had a unique business and needed a consistent lead funnel that converted and drove results.
How did you select this vendor and what were the deciding factors?
Omni’s founder Tyler actually worked for us in the past. He was a killer and through that relationship, I knew it’d be worth hiring them on again.
Describe the project in detail and walk through the stages of the project.
Omni helped one of our relationships develop a unique pipeline on a third-party native platform. They gave us a rundown of what it would look like, how it would perform, how to independently manage it if needed, be and went forward with the entire configuration of it. In addition to this, they developed supplementary assets such as case studies and landing pages.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with only Tyler due to our initial relationship.
Can you share any outcomes from the project that demonstrate progress or success?
Yeah! Generating 35 leads per month at a cost per qualified lead of $80 and an average lead value of $6000. I would say we’re more than happy with Omni’s performance.
How effective was the workflow between your team and theirs?
It was very effective, they’re able to put in place amazing client-vendor communication channels and work channels that really streamline things. I have 0 complaints.
What did you find most impressive or unique about this company?
Their push away from the traditional channels such as FB and Google ads was impressive to me. I wouldn’t have thought to utilize some of the native channels they took advantage of but, it was definitely a great approach.
Are there any areas for improvement or something they could have done differently?
None at all!
the project
Branding & PPC for Digital Marketing Agency
"Omni has an amazing collaboration portal that allows us to work in real-time with their team and the clients."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the owner and founder of Digital Dash. Similar to Omni agency we’re a marketing agency with full-service marketing. We work with select partners to supplement unique needs our clients require which we can’t deliver on or don’t have capacity for.
For what projects/services did your company hire OMNI AGENCY?
We hired Omni to take on one of our client's social media accounts that required deep attention to detail and specific brand imaging. Additionally, the client was looking for growth through paid media which we don’t handle so Omni was able to step in and deliver on this.
How did you select this vendor and what were the deciding factors?
Omni has worked with us in the past with a few projects. Every time the client has been extremely pleased. The decision to work with Omni again was a no-brainer.
Describe the project in detail and walk through the stages of the project.
The project was to create and grow social media pages for a luxury design firm located in Ontario. The client was looking to develop strong case studies and demonstrations of their work/brand across their different social channels to act as a reference for prospective clients. The firm charges 150k + for packages and was looking to ensure their social pages supported that elite branding costs. The stages were:
- Develop strategy & branding palettes
- Create mood boards for potential content and decide on specific posts types/feels
- Create content, review and revise content, plan and schedule content
- Monitor results and make improvements as needed
How many resources from the vendor's team worked with you, and what were their positions?
We worked with the owner Tyler, Younus a junior project manager, Twinkle their copywriter, and Rajitha their graphic designer. All super nice and easy to communicate with individuals.
Can you share any outcomes from the project that demonstrate progress or success?
5/5 stars from the client. We were able to deliver exactly what they were looking for throughout careful content creation process and close collaboration.
How effective was the workflow between your team and theirs?
Extremely. Omni has an amazing collaboration portal that allows us to work in real-time with their team and the clients. They set up slack communication for frequent collaboration clients. And they’re very responsive.
What did you find most impressive or unique about this company?
I was most impressed by their methodical approach. Really looking to deliver a product that the client is looking for Omni takes onboarding and collaboration extremely seriously. They deliver everything on time and build buffers for revision phases. Overall, they’re stellar.
Are there any areas for improvement or something they could have done differently?
Nope!