Fueled By Optimism

We are web design, social media, graphic design, and print experts who cultivate brands and promote businesses.

We’re experienced professionals who take pride in what we do. When hired, we’ll get to know your business from the inside out, then build custom solutions that will drive sales. We take the time to learn exactly what you want, and then deliver that and more – all at a realistic cost. 

We get to know you. Careful analysis of consumer wants and needs coupled with strategic execution is critical to the delivery of a successful product. One size does not fit all. That’s why we create programs that capture your unique point of view.

We cultivate partnerships. Olive Street Design uses a collaborative approach in everything we do. Every project is based on a detailed study of your company, your product or service and your goals. We work together to bring your vision to life.

Every project is important to us. We don’t feel our job is complete until we have left you completely satisfied. It’s that simple.

We shape the experiences and interactions your customers and clients have with your company online and in print, and it’s a responsibility that we take seriously. We know that exceptional development and design can convert browsers into buyers and consistently deliver sales, and we know what it takes to get there.

 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Villa Park, IL
headquarters

Portfolio

Key clients: 

The Seattle Times

Sweet Baby Ray's Catering

Maggie Daley Park

The Hasty Pudding (of Harvard University)

Tricoci University

A Major Super PAC

Northwestern University Kellogg Innovation & Entrepreneurship Initiative

Harvard Lampoon

Reviews

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Political Marketing for Local Candidate

"I was impressed with their knowledge and “can-do” attitude."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

Olive Street Design designed and implemented a marketing campaign. They helped with website design, social media management, printed materials, and outdoor advertising. 

The Reviewer
 
1-10 Employees
 
Elmhurst, Illinois
Local Candidate
 
Verified
The Review
Feedback summary: 

By handling all aspects of the campaign, Olive Street Design freed the candidate to focus on issues and voters. The team's straightforward workflow, fluid communication, and creative problem-solving make them a fantastic partner. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm running in a local election and needed to better market myself online and on social media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design ?

I hired Olive Street Design to help me market my ideas and profile to potential voters. They helped with website design, social media marketing, print material design and production, and outdoor advertising.

What were your goals for this project?

I wanted to convey a professional, organized image to potential voters. I wanted to spend time talking about the issues that matter to me and my community, not designing marketing materials.

Olive Street Design was extremely valuable and helpful. They made a time-consuming, frustrating process simple and delivered great results.

 Olive Street delivered for me.

SOLUTION

How did you select this vendor?

I received a referral from a previous client.

Describe the scope of their work in detail.

Olive Street Design created a full marketing campaign, including website design, social media, printed materials, and outdoor advertising. They took a few sentences that I wrote about my priorities and background, and turned them into a professional, attractive presentation. I even expanded the scope of the project because they were so helpful and results were so terrific.

What was the team composition?

I worked closely with the principal of the firm and several other team members. They worked together seamlessly and in a manner that was easy to handle as a client.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since beginning this project with Olive Street Design, I have completely changed the dynamic of my campaign efforts. I talk with the community about important issues and expand my knowledge of key topics, rather than struggling with marketing problems outside my expertise.

How effective was the workflow between your team and theirs?

The whole workflow is easy. We kept in touch through email, phone calls, and in-person meetings. Olive Steet Design is responsive and thorough, and they offer great customer service!

What did you find most impressive about this company?

I'm impressed with their knowledge and “can-do” attitude. I describe a problem and they create solutions. That's what a great company does for its customers.

Are there any areas for improvement?

I can't identify any problems so far. I'm happy with Olive Street Design.

5.0
Overall Score They're a great company. I appreciate their insight and work!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're easy to work with and extremely responsive.
  • 5.0 Cost
    Value / within estimates
    They offer a reasonable cost for great work.
  • 5.0 Quality
    Service & deliverables
    I described a problem and they created solutions. They're great!
  • 5.0 NPS
    Willing to refer
    I would absolutely refer others to them.

Web Development and SEO for Law Firm

"The team committed themselves to delivering a great product and followed through on that promise."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Apr. 2018
Project summary: 

Olive Street Design developed a website with highly-specific search functionalities. The build allowed for subsequent in-house content creation and editing.

The Reviewer
 
1-10 Employees
 
Clarendon Hills, Illinois
Alan R. Kurash
Managing Member, Alan R Kurash and Associates LLC
 
Verified
The Review
Feedback summary: 

The site has received positive feedback from users and industry colleagues; even competitors have adopted similar web features. Olive Street Design worked efficiently in a streamlined workflow with constant availability and minimal breaks. Customers can expect them to deliver on their promises.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the managing member of Alan R Kurash and Associates LLC, a boutique law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design?

We hired them to develop and implement an interactive website with search functionalities for our areas of concentration. The design needed to enable clients to make educated decisions about their case.

What were your goals for this project?

We wanted to increase web traffic and be able to update content on a rolling basis easily.

SOLUTION

How did you select this vendor?

A friend recommended Olive Street Design. I then did substantial research on their other projects, which made me confident in the team’s ability to deliver quality results.

Describe the project in detail.

Olive Street Design built our website. They then did supplemental development, which enabled current and future clients to access targeted information for their legal issues.

What was the team composition?

I worked with a four-person team included Nat (Principal & Chief Creative Director).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Clients, other lawyers, and agency representatives frequently compliment the site. Our new client inquiries increased and competitors have already tried to mimic the site.

How effective was the workflow between your team and theirs?

Nat worked non-stop; he always made himself available for consult. Overall, the project was seamless, smooth, and efficient. There was little wasted effort.

What did you find most impressive about this company?

The team committed themselves to deliver a great product and followed through on that promise.

Are there any areas for improvement?

Everyone has room for improvement. Olive Street Design strives to stay current with new technologies and utilizes them accordingly.

5.0
Overall Score Both the service and final product were great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The schedule was simple and efficient.
  • 5.0 Cost
    Value / within estimates
    The price was reasonable for the services rendered.
  • 5.0 Quality
    Service & deliverables
    They produced top-notch quality work. We couldn't have asked for more.
  • 5.0 NPS
    Willing to refer
    I've already recommended them multiple times.

Websites, hosting, design, support!

"Once you use their services, you'll realize you'll never have to go anywhere else."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Jan. 2018
Project summary: 

During a decade-long engagement, Olive Street Design has designed and developed websites for three arts and events companies. Further tasks have included website hosting, email support, and website redesign.

The Reviewer
 
11-50 Employees
 
California
Julie Nunn
Founder and CEO, Julie Nunn Event Design
 
Verified
The Review
Feedback summary: 

Olive Street Design has proven to be a talented and reliable partner several times over. The team’s design work remains innovative and engaging, yielding successful interactions with online customers. The staff is incredibly personable and friendly, making for a healthy long-term engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of three art and events companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design?

I have hired Olive Street Design to design and develop websites for my three businesses over the last 10 years. Additionally, I have relied on them for website hosting and email support.

What were your goals for this project?

I hoped to connect to more of my customers through professional and brilliantly designed websites.

SOLUTION

How did you select this vendor?

My business partner in Chicago recommended them to me 10 years ago.

Describe the project in detail.

Over the years, Olive Street Design has designed and developed websites and provided tech and email support. They are truly a comprehensive team.

What was the team composition?

I’ve worked with several members of their team, but my point of contact changes depending on the specific task.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every time I require a redesign, they can deliver a fresh and updated version that is necessary for me to have an online presence. Olive Street Design has been invaluable to my business and my development.

How effective was the workflow between your team and theirs?

It has been remarkably easy to communicate and work with their team. They have a keen sense of design, which helps highlight the complexities of my businesses. What’s more, they have always been available to help, and they work efficiently.

What did you find most impressive about this company?

It’s difficult to highlight one thing because they are impressive in so many ways. It’s a relief to have a talented company such as this helping me advance my business interests.

Are there any areas for improvement?

No, everything has been perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Once you use their services, you'll realize you'll never have to go anywhere else.
  • 5.0 NPS
    Willing to refer

Full Web Design & Development for Engineering Firm

"They did a great job on everything I asked them to do."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sep. - Nov. 2017
Project summary: 

Olive Street Design developed and designed a website. They also coordinated with a third-party partner on marketing and traffic.

The Reviewer
 
1-10 Employees
 
St. Joseph, Michigan
Ronald Jarvis
President, Jarvis Engineered Components
 
Verified
The Review
Feedback summary: 

The site created about $400,000 in new business as a result of its modern look and feel. Consistent on-time deliveries and responsive service created a positive experience. Effective communication and management made Olive Street Design easy to partner with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Jarvis Engineering Components.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olive Street Design?

I needed web design and subsequent marketing services to drive traffic.

SOLUTION

What was the scope of their involvement?

Olive Street Design asked several questions about my goals and then produced example designs, logos, and a feel for the site. Next, the team designed the website and I wrote the content. During the project, they gave me several options. They collaborated with my marketing partner and supplied regular traffic reports.

What is the team composition?

I interacted with the owner.

How did you come to work with Olive Street Design?

One of their customers—who is also a principal of mine—referred them. We then met Olive Street Design and the company hit all the key points for getting to know our business, customer needs, and the manufacturing space. The price point was economical as well.

How much have you invested with them?

We spent between $4,000–$5,000.

What is the status of this engagement?

We worked together from September–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Conversions just site generated about $400,000 in new business. In addition, the team used a proactive approach to make the site current and functional.

How did Olive Street Design perform from a project management standpoint?

Impressively, they were detailed, on time, and responsive. To bounce ideas back and forth, we had one in-person meeting and about four phone conversations. This communication helped Olive Street Design make subsequent tweaks.

What did you find most impressive about them?

I enjoyed working with the owner because he was responsive and delegated in an effective manner. Those attributes created a positive experience.

5.0
Overall Score We had a positive experience. They did a great job on everything I asked them to do.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time and good to work with.
  • 5.0 Cost
    Value / within estimates
    We had a great ROI. They were helpful and accommodated us as a small business.
  • 5.0 Quality
    Service & deliverables
    Their work was consistent.
  • 5.0 NPS
    Willing to refer

Duda Web Redesign for Social Good Company

"It was the first time I’d worked with a web company that delivered what they said they were going to deliver."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018
Project summary: 

Olive Street Design coordinated a website redesign to better reflect business goals and professionalism. The site was transferred from WordPress to Duda and featured rewritten copy and visual elements.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Darryl Roberts
President, Harley Boy Innovations Inc.
 
Verified
The Review
Feedback summary: 

Olive Street Design capably met the requirements of the quick turnaround, and the new site is far more creative and aesthetically pleasing, leading to more recognition and positive reviews. The project was so successful that it spurred further collaboration with social media management.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of Harley Boy Innovations Inc., a video production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olive Street Design?

I had a couple of websites designed previously, and they didn’t accomplish the goal of presenting the professionalism and message I needed to get across to my audience.

SOLUTION

What was the scope of their involvement?

The website was for an initiative that a television network is conducting for teenagers. It’s a teen anxiety project that will collect stories from teenagers, and those stories will be made into a movie. I had a very short timeline in order to complete this website.

The first website I had designed left a lot to be desired with its layout and creativity. I met with Olive Street Design’s team, we pulled up the site, and we critiqued it together. We talked about what it should be instead. They read through my notes and brainstormed ideas. Their writer started editing and rewriting all copy on the website. The old website was WordPress-based, but they told me about the superiority of Duda, and they highly recommended it. I had never heard of it, but I followed their advice.

What is the team composition?

One designer handled the initial design, and another designer handled the final design. There was one writer, a coder, and a Duda expert.

How did you come to work with Olive Street Design?

I searched for website design companies in Chicago and found Olive Street Design. I spoke with the owner and researched their work, and I felt comfortable with them. I felt they could meet my creative challenges.

How much have you invested with them?

I paid $27,000 for the website.

What is the status of this engagement?

I started working with them in July 2018, and my site went live two weeks after our first meeting. I then hired them to manage my social media accounts as well.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is much more visually appealing now, and the television network noted that it would be proud to include it in its initiative. People who have seen the site have said that it is far more creative than its predecessor. From an aesthetic and branding perspective, it’s wonderful.

How did Olive Street Design perform from a project management standpoint?

Our project manager was impeccable. He walked us through every step of every day. It was the first time I’d worked with a web company that delivered what they said they were going to deliver. It was a pleasure to work with them.

What did you find most impressive about them?

From our first meeting, I felt like a part of their family, like we were members of the same team accomplishing a mission. They make their clients feel like family.

Are there any areas they could improve?

No. They delivered everything I asked of them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were diligent in their planning for my fast timeline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    My intention is to use them for the rest of my life for these kinds of services.

Website Development for Public Policy Company

"Even though we gave them detailed requirements, they really stepped up to the challenge."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - Ongoing
Project summary: 

Olive Street Design developed a website, created a logo, and fashioned other designs. They also prepared the site for launch.

The Reviewer
 
1-10 Employees
 
Washington, DC
DeVere Kutscher
Principal, Public Private Strategies
 
Verified
The Review
Feedback summary: 

The website received positive feedback from users. Olive Street's team was open to feedback and responsive. Their ability to follow detailed requirements was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a principal of our consulting firm, which focuses on the intersection of the public and private sectors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design?

We needed to develop websites for each of the independent coalitions we incubated.

What were your goals for this project?

We wanted a fully functional, interactive, and user-friendly website that could serve as an information hub about the census

SOLUTION

How did you select this vendor?

The founder of our company was already knowledgeable about Olive Street Design.

Can you go into detail about the services they provided and the scope of the project?

Olive Street developed a branded website from scratch. They created a logo and the overall design. They prepared our site to be fully functional before our public launch.

What was the team composition?

The team consisted of 2 principals, a graphic designer, and a web designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We recently launched the new website and don't have any metrics. However, we received very positive feedback on the site from users. We are pleased with its designs and functionality.

How was project management arranged and how effective was it?

The team was responsive and worked well within tight deadlines. Even though we gave them detailed requirements, they really stepped up to the challenge—especially the day of the launch.

What did you find most impressive about this company?

They were open to feedback and accommodating to our client requests. They were great at suggesting solutions if there were any issues.

Are there any areas where they can improve?

They could've paid attention to some small details, but this was negligible compared to their wonderful responsiveness and overall hustle.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Duda Web Design & SEO For Contractor

"Their flexibility made everything that they promised come true."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2017 - Aug. 2017
Project summary: 

Using the Duda platform, Olive Street Design built and optimized a website for desktop and mobile. They implemented specialized features, including quote and lead generators and map integrations.

The Reviewer
 
51-200 Employees
 
Palo Alto, California
Director of Partner Sales, Technology Company
 
Verified
The Review
Feedback summary: 

Olive Street Design created a polished, professional website that increased conversion rates by 30%. Everything was delivered within the initial timeline and budget. The team's helpful attitude, deep marketing knowledge, and attention to detail made them an outstanding resource.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of partner sales for a technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olive Street Design?

We needed to build a site for a general contractor.

SOLUTION

What was the scope of their involvement?

It was pretty simple. We had a great intake call and interview where they asked me what we wanted to achieve with the website.

They asked me about the design aesthetic and color schemes I wanted, the number of pages I needed, and the type of layout and theme I would choose. We kept coming back to our goal for the site. 

They explained the elements that they would incorporate to drive business leads to the general contractor. That was really important to both of us, which was great. The website needed to serve as a conversion funnel for the business, and that is what they gave me.

They used the Duda platform, which aligned with Google’s best practices for SEO, page speed, and HTTPS issues in Chrome. I knew the site would be ranked higher in Google search results right away because of the great native SEO. Their sites tend to convert and rank higher than WordPress sites.

I wanted the mobile experience to be unique from the desktop experience. I wanted the mobile experience to be touch responsive, have a larger font, and feature a mobile-specific call to action, such as quick to call buttons.

On the desktop experience, I wanted a lead generation form that would integrate with a Google Sheets form. On the contact page, I wanted map elements that showed the physical location of the business.

The mobile view of the website featured a lot of mobile layout design options, which was fantastic. We worked together to select a view that would convert the highest number of mobile visitors. I also wanted a free quote generator.

What is the team composition?

Two members of their team were assigned to this project. One was the account manager and one was the designer, who was very professional, friendly, and knowledgeable about best practices in SEO, design, and layout. She was also very efficient. After the intake call, she came back with a concept. We made two rounds of changes and tweaks before publishing.

How did you come to work with Olive Street Design?

We had a referral from a friend. I heard that they were economical and professional, and that they created beautiful, simple lead generation sites for small business, so we decided to go with them. Nat (CEO, Olive Street Design) was super friendly, engaging, and attentive. We considered a few other companies, but I was comfortable with the referral, especially after I spoke with Nat.

What is the status of this engagement?

We worked with them in August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Conversion rates have gone up by 30%. We haven’t taken more advantage of the services, but we will probably go back.

How did Olive Street Design perform from a project management standpoint?

They were excellent. Everything was delivered on time and within budget, which was a welcome surprise.

What did you find most impressive about them?

They delivered everything that they promised. The performance, feel, and look of the site were accurate. Their flexibility made everything that they promised come true.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    They kept all their commitments.
  • 5.0 NPS
    Willing to refer
    I would refer them to any small or medium-sized business.

Website for Child Care and Education Agency

“It’s great working with a company that does what they say they’re going to; that’s becoming increasingly rare.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2012 - Ongoing
Project summary: 

Designing and developing a website from scratch, Olive Street Design completed everything from layout and colors to functionality and ongoing modifications. The team also provides email marketing services.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
CEO, Child Care Purchasing Alliance
 
Verified
The Review
Feedback summary: 

Olive Street’s competitive prices, impressive design talent, and dependable work ethic allow them to consistently deliver high quality results quickly and within budget. The agency facilitates a responsive, reliable team atmosphere that has helped foster a dedicated and engaged relationship.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am one of the original founders of a purchasing group for child care and education-based centers and schools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design?

We hired them to design our website from scratch and implement an email marketing program.

What were your goals for this project?

The goals were to quickly build an appealing, well-functioning website and begin introducing our business to several targeted markets.

SOLUTION

How did you select this vendor?

I met the owner at a social function and we were instantly compatible. He has since been personally supportive of my projects.

Can you go into detail about the services they provided and the scope of the project?

They designed the entire website, including the layout, colors, and functionality. They have since modified and improved it many times over the last several years. They would be responsive to change requests, but I haven’t made any—their designs are great.

What was the team composition?

I have primarily worked with the owner and two of his designers since the initial meeting. I have also worked with five to 10 other team members over the years and have always been satisfied.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Every design and re-design has been completed on time and within budget. It’s great working with a company that does what they say they are going to do; that is becoming increasingly rare.

How was project management arranged and how effective was it?

After the preliminary meeting, I worked directly with the designers to create and modify content. Communication was usually via email and occasionally by phone.

What did you find most impressive about this company?

I am most impressed with their ability to deliver quality work on time and at a reasonable price. I received quotes from competitors that were outrageous in both price and timeline. Olive Street Design built my entire website in 30 days for a very fair price.

Are there any areas where they can improve?

Not really. I am totally satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Carpentry and Handyman Services

"Olive Street’s customer service is top notch from start to finish."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2017
Project summary: 

Olive Street Design revamped a website to improve its overall UX and gain more visibility on search engines.

The Reviewer
 
1-10 Employees
 
Oswego, Illinois
Andy Wehrli
Owner, Andy Wehrli Carpentry and Handyman Services
 
Verified
The Review
Feedback summary: 

Olive Street’s involvement effectively boosted the website’s online visibility and their advice regarding SEO was of immense help. Their biggest strength is their creative, dynamic, and friendly team that truly commits to the work and goes the extra mile to deliver per expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Andy Wehrli Carpentry and Handyman Services. I provide support to clients needing help with household issues, from finishing basements to installing doors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design?

We needed to upgrade my website.

What were your goals for this project?

We wanted to improve website navigation and have greater search engine exposure.

SOLUTION

How did you select this vendor?

Olive Street had great reviews.

Can you go into detail about the services they provided and the scope of the project?

They helped me come up with new ideas to make my website gain greater online visibility and explained the importance of SEO. At the same time, they paid attention to details and reached out to make sure I was on board with any changes.

What was the team composition?

Their team of experts made the experience flawless. They are calm, creative, and inspiring, and will go above and beyond to meet your needs.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Before the site redesign, we had very few inquiries per year. Now, our exposure has rapidly increased and I finally feel that my business is getting the coverage I always wanted.

How was project management arranged and how effective was it?

Their organizational skills are impressive and their super friendly staff helps clients reach their goals. Olive Street’s customer service is top notch from start to finish.

What did you find most impressive about this company?

They are committed to helping you create a website that will impress your clients and get the online exposure you are striving for.

Are there any areas where they can improve?

Not really. I was really impressed with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    It was an excellent experience!
  • 5.0 NPS
    Willing to refer

Web Dev & Redesign For Vehicle Call Center

"They were relaxed, competent, knowledgeable, and very helpful."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2017 - Feb. 2018
Project summary: 

Olive Street Design developed a clean, modern website template that could support future growth. They also integrated a user forum. 

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
David Bungum
President, Emergency Breakdown Service, Inc.
 
Verified
The Review
Feedback summary: 

The new website attracts more visitors and engages them through its forum, increasing overall traffic. Olive Street Design earned praise for their confident project management, comprehensive knowledge of web development, and collaborative attitude. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the president of a round-the-clock breakdown and scheduled maintenance call center for commercial vehicles—basically AAA for trucks. We manage a nationwide network of vendors who deliver emergency tire, mechanical, and towing services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olive Street Design?

We wanted them to help us upgrade our website, create a forum where we could interact with our customers and vendors, and give us an updated "cool/techy" vibe.

What were your goals for this project?

We wanted a web platform that could handle additional buildout and growth, and that could be delivered on time and on budget.

SOLUTION

How did you select this vendor?

A friend is a former client, and they highly recommended Olive Street.

Describe the project in detail.

After meeting with Olive Street, we collaborated with them to lay out a template. We then secured the content and got input from internal SMEs.

What was the team composition?

We had the Executive Vice President, a dispatch team leader, a system support manager, and other Olive Street personnel.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

As more clients and vendors use the site and its portals, we have started to log more web traffic.

How effective was the project management?

They delivered on time and kept us in the loop.

What did you find most impressive about this company?

They were relaxed, competent, knowledgeable, and very helpful.

What tips or recommendations do you have?

They could offer more coordination with the IT group.

5.0
Overall Score Good, fast, and easy to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Super easy.
  • 5.0 Cost
    Value / within estimates
    As quoted, and a great value.
  • 5.0 Quality
    Service & deliverables
    Huge upgrade from our previous site.
  • 5.0 NPS
    Willing to refer