Code that powers everyday.

The team at Olio Digital Labs are the planners, designers, and builders of custom web and mobile applications powering some of Canada's largest brands, making us one of Canada’s most accomplished small-market agencies specializing in custom web applications, mobile apps, and e-commerce. 

With Olio's experience building custom web apps, performing interface design, e-commerce programming, building web platforms and mobile apps, Olio has the skills to build a complete solution for you, or we can connect web and mobile apps to backend platforms like SAP, SQL Server, Tableau, Sage Business Vision and other internal systems. Staffed with an experienced team to provide advice and execution in application planning and design, with a focus on usability, accessibility and credit card industry security compliance.

In a nutshell, Olio is a complete web and mobile production team. The experts to plan, design, build, and maintain your project.

 
$10,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2014
Show all +
London, Canada
headquaters
  • Olio Digital Labs
    404-148 Fullarton St
    London, ON N6A 5P3
    Canada
    226-785-0420
other locations
  • Olio Digital Labs
    3 Adi Dassler Way
    Paris, ON N3L 0B9
    Canada
    226-785-0420

Portfolio

Key clients: 

Connect Oasis, College Pro, Mustang Drinkware, Ellison Travel & Tours, Middlesex-London Health Unit

ITA Inc.

In 2016, Olio was asked to bring new life to ITA Inc's nine year old website. We used ITA's thermographic visuals - which are produced when providing their core service - to showcase the company, its services, and the results it provides its customers.

A simple form was added to make it easier for prospective customers to get in touch, which we're told has resulted in additional leads that ITA may have otherwise missed.

Ellison Travel & Tours - Group Tour Management App

Olio identified ways that the tours system could be more user friendly, could handle multiple payment methods for the same traveller, make it easier for families to register together, and to clearly display when tour payments had occurred & would occur. The new group tour booking and management system, custom built by Olio for Ellison, has a fresh design, a completely new code base using the Laravel PHP framework, and is responsive to tablets and smartphone devices. It's integrated with Ellison's new WordPress-based website so website administrators can avoid duplicate tour information entry, and also cuts down on the time travellers spend creating and managing tour registrations.

College Pro - CPops

Olio worked very closely with College Pro to identify the most critical features to a mobile app first, prior to the 2016 window cleaning season. This allowed us to begin building the mobile app in an iterative manner, showing progress while also giving franchisees the necessary tools to let them work more efficiently in the field. Olio identified the most common franchisee workflows, and then designed a mobile app to work with the existing database used by the web-based solution. The resulting v1.0 app was used during the 2016 season, with additional updates made available throughout the season providing additional functionality. Olio continues to work on new versions of the app, which features a custom design, a completely new code base using React Native, and built for both iOS and Android platforms.

Olio continues to work with College Pro on subsequent versions of the mobile app.

City of Port Colborne

The Olio team created a new website design that would utilize the existing custom CMS. This retrofit approach drastically reduced the cost of building the new website, and meant very little change for Port Colborne's website administrators. The new design supported a responsive layout for tablets and smartphone devices, and established guidelines for Port Colborne's staff to help them create graphics that would be consistent with the new look and feel.

Reviews

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Ecommerce Development for Travel Management Company

"I would rate Olio Digital Labs as good regarding project management."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Dec. 2015 - Ongoing
Project summary: 

Olio Digital Labs developed an e-commerce website using Laravel PHP which was integrated into an existing WordPress site.

The Reviewer
 
51-200 Employees
 
Ontario, Canada
Bryan Pettman
Vice President, Ellison Travel & Tours
 
Verified
The Review
Feedback summary: 

The delivered site has met expectations. Minor programming issues have come up during updates, but Olio Digital Labs has been quick to address and correct these issues.

BACKGROUND

Introduce your business and what you do there.

We are a travel management company handling group and corporate travel, for both vacations and business. Our core business consists of customized tours for schools, community groups, and corporations. We handle all logistics for those tours. We sell across Canada, with offices in Vancouver, London, Ontario, Ottawa, Toronto, and Halifax. Our head office is in Exeter, Ontario. We have around 85 employees and handle 35,000-40,000 passengers per year. 

I am the vice president of the company. I have a general management role, handling day-to-day operations and business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olio Digital Labs?

We were developing an e-commerce site for the company.

SOLUTION

What was the scope of their involvement?

Olio Digital Labs assisted in the design process, developed the site, and continued to provide help for enhancements and features as-needed. Our website was built using the Laravel PHP framework and integrated into our main WordPress site. Olio Digital Labs also handled content changes for the main website until we set up a marketing department. 

How did you come to work with Olio Digital Labs?

We have known Olio Digital Labs' owner since working with him through a previous firm which we approached for website design 6-7 years ago. At the late stages of his time with that company, we started looking at an e-commerce program and continued working with him when Olio Digital Labs was started.

How much have you invested with Olio Digital Labs?

The cost of Olio Digital Labs' work was between $8,000 and $10,000. Each enhancement will have charges based on complexity. So far, the total cost has been around $15,000.

What is the status of this engagement?

We started working with Olio Digital Labs 4 years ago. The site continues to grow, so we deal with Olio Digital Labs on an ongoing basis.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We're very happy with the site. The only issue we've had, which may be typical for programming, is that, when we make a feature enhancement, something else can break in the background. This can't be known until we've heard about it from a client inquiry. Olio Digital Labs is quick to fix these issues.

How did Olio Digital Labs perform from a project management standpoint?

I would rate Olio Digital Labs as good regarding project management.

What did you find most impressive about Olio Digital Labs?

Olio Digital Labs' owner is from our area, so he's hands-on in making sure that the staff is meeting our needs. He's the key to the company.

Are there any areas Olio Digital Labs could improve?

No, we have a good setup for introducing new features. In many cases, Olio Digital Labs will come to us personally in order to work on the deliverables.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

CRM App Development for Student Talent Accelerator

"Olio Digital Labs is able to deliver on really tight timelines."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2016 - Ongoing
Project summary: 

Olio Digital Labs was tasked with revamping an existing CRM [customer relationship management] platform to add mobility enhancements and gamification tools.

The Reviewer
 
51-200 employees
 
Ontario, Canada
IT and Media Manager, Student Talent Accelerator
 
Verified
The Review
Feedback summary: 

The client speaks highly of Olio Digital Labs' ability to work within tight deadlines and to bring unique creativity to the project. The project will be fully launching shortly, but initial feedback has been very positive.

BACKGROUND

Introduce your business and what you do there.

We provide university and college students an opportunity to run their own business during the summer, primarily painting and window cleaning.

I am in charge of everything technology-related in the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olio Digital Labs?

We have built our own CRM system over the past 15 years. The biggest issue with it was it wasn't a mobile-oriented solution. We were looking at solving that problem, as well as gamifying the business. We wanted to have an approach similar to Fitbit, integrating the same types of dashboards and challenges into our business format. 

SOLUTION

What was the scope of their involvement?

Olio Digital Labs is developing our React Native platform, integrating with our current CRM system. Olio Digital Labs has built certain APIs for it, and also worked with some existing API connections. These aren't necessarily the best way to call out data, so Olio Digital Labs has had to approach some problems creatively.

Features include bar graphs, challenges, and friend relationships. We're using SendBird in order to build one-to-one relationships and have group or one-off conversations, allowing users to challenge each other to certain competitions. We have challenges and rewards based off of getting estimates done. We also have basic CRM functionalities, moving jobs along. We have a dot map for historical data, showing where all jobs are located. Olio Digital Labs is also building out a financial section, allowing franchisees to track every dollar of their business.

How did you come to work with Olio Digital Labs?

I had worked with one of Olio Digital Labs' founders in the past. We had a good relationship, so I thought that working with him again would be beneficial. I found that he had started Olio Digital Labs, so we included them in the quotation process with several other companies.

How much have you invested with Olio Digital Labs?

The initial cost of our platform was $225,000. Since then, we've grown our features and capabilities, coming to around $300,000.

What is the status of this engagement?

We started working with Olio Digital Labs in March 2015. It's been an ongoing project ever since, and it will continue to be until the summer of 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

So far, we've only done small beta tests. We plan to have a big launch in 2017, during which we'll track a number of stats. We've given demos out for the platform. The feedback is that it's game-changing, and it will have an impact on how we do things out in the field. Everyone is excited to get their hands on the device and play with it.

How did Olio Digital Labs perform from a project management standpoint?

Olio Digital Labs is able to deliver on really tight timelines. We were building a section for window-cleaning and were only going to get the beta out for painting, but the priorities reversed. Olio Digital Labs has had to work quickly during the past month, turning out on really tight timelines. They have certain managers which are looking over different aspects of the business, which has been helpful for us.

What did you find most impressive about Olio Digital Labs?

Olio Digital Labs has stood out through their creativity. Many of the developers we've worked with in the past were only able to work through the ideas we gave them, without putting too much input of their own. We can give Olio Digital Labs an overall picture and have them provide their own ideas.

Are there any areas Olio Digital Labs could improve?

Nothing comes to mind. Olio Digital Labs has been one of my favorite vendors to work with. They're nimble and work to please the client.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I sometimes didn't get 100% of what I thought I was getting by a certain date.
  • 5.0 Cost
    Value / within estimates
    We got a good bang for our buck.
  • 5.0 Quality
    Service & deliverables
    The quality is good, but there have been some small bugs which could have been caught before the work was delivered. It's always a 2-way street, given our tight timelines.
  • 5.0 NPS
    Willing to refer

Website Design for Municipal Government

"Olio Digital Labs was also open to changes and came back with ideas of their own for making things easier for us."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2015 - Ongoing
Project summary: 

Olio Digital Labs was tasked with updating and improving the client's website in preparation for a large upcoming event.

The Reviewer
 
51-200 Employees
 
Ontario, Canada
IT Analyst, Municipal Government
 
Verified
The Review
Feedback summary: 

The communication, testing, and deliverables provided by Olio Digital are spoken highly of by the client. The finished product has performed well and has met the expectations of the client.

BACKGROUND

Introduce your business and what you do there.

We are a municipal government in Canada. Our site was redeveloped in 2009, amalgamating all different departments to 1 place. I am an IT analyst for the organization and I work with the internal helpdesk for the site. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olio Digital Labs?

We wanted to update the website, making a better, faster interface for it. During an upcoming event, we will be getting massive amounts of traffic so we wanted to make the process better. We also wanted to enhance the main page with larger graphics, simpler menus, and better mobile responsiveness.

SOLUTION

What was the scope of their involvement?

Olio Digital Labs was in charge of a few facelifts for our home page. They were also responsible for adding applications and other enhancements to the site.

How much have you invested with Olio Digital Labs?

I don't know what the cost of Olio Digital Labs' work was, but they've been quite competitive. We've dealt with other companies and simply getting a quote can be like pulling teeth. We're a small municipality so we can't afford to work on a retainer.

What is the status of this engagement?

We started working with Olio Digital Labs a year ago. We have continued our collaboration, adding a municipal tax calculator and other touch-ups to the site.  

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Olio Digital Labs has tested the work properly and discussed any details they needed around our operations as a municipality. We have hammered out all details and came to understand what each of our sides requires. Any programming glitches or design issues were always resolved, so the site came back working properly. We've received good compliments for our site's navigation and design. Our organization always seemed to lead the way in terms of our site's look and interface.

How did Olio Digital Labs perform from a project management standpoint?

Olio Digital Labs is a very communicative group, involving 2 to 3 people from their team in order to ensure that we're on track. Different programmers have been assigned for different tasks so that things were done in a timely fashion. The manager in charge of Olio Digital Labs has handled things properly, giving us a heads-up for the timeframe in which things can be completed. Olio Digital Labs was also open to changes and came back with ideas of their own for making things easier for us. They send us working models which we can use to gauge how the product will look. The work was usually nailed within the first try.

What did you find most impressive about Olio Digital Labs?

Olio Digital Labs has a lot of talent and experience. Even though they're a newer company, they work together nicely as a team. I never had to wait for a reply, which means a lot.

Are there any areas Olio Digital Labs could improve?

We don't have that much time to look at other websites, so I would like to see demonstrations of newer features.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer