Nytelock Digital

Introduce your business and what you do there.

I’m the founder of a startup that’s based in Singapore.

What challenge were you trying to address with Nytelock Digital?

We hired Nytelock Digital to help us with our marketing campaigns.

What was the scope of their involvement?

Nytelock Digital has provided a range of services for our company. They first designed our product logo, set up our e-commerce website, and oversaw the production of our promotional and instructional videos. 

After the launch of our site, they helped put together an SEO campaign strategy which we are now actively working on. Their team helps us create and design content, reach out to influencers, manage our Google Ads, and publish posts across Facebook and Instagram. We continuously reconfigure our campaigns to maximize our outreach. 

They’re also currently developing a fully customized Shopify website for us. We will be relying on them for the ongoing site maintenance. 

What is the team composition?

we've worked with around 4–5 people from their team. Each member is an expert in a specific marketing field.

How did you come to work with Nytelock Digital?

We came across a list of top 50 marketing firms when we were googling for options, so we shortlisted a few companies from that list including Nytelock Digital. We talked to each company over Zoom and Google Meet and asked them to craft a proposal. Among the submissions, Nytelock Digital’s stood out the most, so we decided to go with them.

How much have you invested with them?

Thus far into the project, we have spent roughly between $10,000–$25,000.

What is the status of this engagement?

We started our collaboration in July 2021, and we’re still working together. We have not set an end date for the project yet.

What evidence can you share that demonstrates the impact of the engagement?

We regularly regroup to check in on our progress, and I’m happy to say that we’ve seen an increase in our generated leads and conversions. We’ve also seen an improvement in our brand awareness thanks to the ongoing SEO campaign. 

How did Nytelock Digital perform from a project management standpoint?

We often come together — in person or via Google Meet — to touch base and reset our focus on our milestones. If we feel like certain things are not meeting our expectations, Nytelock Digital works on our feedback and adjusts our campaigns accordingly. 

Communication-wise, they’re very flexible. We can conveniently reach them via WhatsApp, and they’re always responsive even outside of office hours. When needed, they work over the weekend.

What did you find most impressive about them?

What sets Nytelock Digital apart from other providers is the 24/7 support that they give to their clients. Even though they’re based in a different country, they’re always available to help us. We can tell that they’re committed to the journey of building our brand name and sincere in wanting to grow with us as a partner. They always offer us their perspective on why certain campaigns might be good or bad. 

We also appreciate that they provide their services at a price that’s suited to startups like mine. They don’t force us to take on big service packages.

Are there any areas they could improve?

It can be a bit challenging to work with their global support team on one to two occasions as some members are located in a different time zone, though issues are rectified within a day. 

Do you have any advice for potential customers?

Openly speak about your needs and set very clear directions for their team. They’ll be sure to listen and execute accordingly. 

Please describe your company and your position there.

Audacia Pte Ltd, provides basic corporate and business services to its corporate clients in the banking and legal sector.

For what projects/services did your company hire Nytelock Digital, and what were your goals?

Nytelock assisted Audacia in the design of its logo and brand, to support the Audacia trademark, and Nytlelock was also instrumental in designing, developing and implementing most of Audacia's website.

How did you select this vendor and what were the deciding factors?

Nyrlelock was responsive, concise and effective, as they (in particular Chad) showed a clear and effective understanding of Audacia's needs, as well as what Audacia sought to be implemented.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Nytelock took the work on in stages, where it

1. first secured a brief from Audacia,
2. they interpreted the brief correctly,
3. proceeded to work on draft designs for Audacia, using key elements highlighted by Audacia,
4. proceeded to produce the draft brand as well as Web design, highlighting key values such as harmony, integrity and fairness. and
5. the final stage of Audacia making a choice based on options produced by Nytelock.

How many people from the vendor's team worked with you, and what were their positions?

Chaderick was the key manager and project lead throughout the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The brand and web developed was to Audacia's satisfaction and we remain happy and pleased the outcome of the brand and web.

Describe their project management style, including communication tools and timeliness.

Responsive and efficient.

What did you find most impressive or unique about this company?

The effort and initiative they took to understand our brand elements and values were impressive.

Are there any areas for improvement or something they could have done differently?

To continue deepening what they are doing.

Please describe your company and your position there.

I am the Head Of Business Development

For what projects/services did your company hire Nytelock Digital?

We solicited Nytelock for logo design and other website elements that required digital creation and work

How did you select this vendor and what were the deciding factors?

Through word of mouth

Describe the project in detail and walk through the stages of the project.

They first consulted us about our design needs, and thereafter created few mockups very close to what we had in mind. Then they kept in touch with us through several rounds of amendments, and went above what they were expected to grant us our documents in varying formats, without excessively charging us

How many resources from the vendor's team worked with you, and what were their positions?

I worked mainly with Chaderic, who is the founder, and he is nothing short of a great person, and well informed in his work. He adhered to our many requests with much professionalism

Can you share any outcomes from the project that demonstrate progress or success?

Each and every piece of work delivered by Nytelock was up to the highest standards. They kept improving with each iteration and version of the process.

How effective was the workflow between your team and theirs?

Communication was easy, and responses were prompt, so lots of praise for the ease of our shared workflow

What did you find most impressive or unique about this company?

The friendly and clear communication from Nytelock was nice as it kept us in the loop. They allowed us to work on changes on the fly quickly

Are there any areas for improvement or something they could have done differently?

Not much improvement points, as it was a breeze of an experience

Please describe your company and your position there.

My company is EMS fitness technology apparel manufacturer based in Singapore. I'm the Marketing IC.

For what projects/services did your company hire Nytelock Digital?

Alpha BodyTec approached Nytelock Digital initially to help us create a landing page on our website. We subsequently continued working with them under a retainer for website maintenance & SEO services.

How did you select Nytelock Digital and what were the deciding factors?

COVID-19 has forced us to shift our sales entirely online, so maintenance of our website is pivotal. We needed a company that could provide us with a dedicated accounts executive to swiftly assist us with any changes. Nytelock Digital has always timely with completion of any tasks assigned to them and will also go the extra mile to ensure all of our digital needs are met.

Describe the project in detail and walk through the stages of the project.

We had an initial consultation with Chad to discuss the content & layout of the landing page. Everything went smoothly and we received frequent progress updates that kept us at ease. Nytelock also went above and beyond the stipulated terms in the contract to implement certain changes and edits we requested for.

The retainers have also went smoothly, with SEO yielding exceptional results for some keywords we have identified for Alpha BodyTec's business.

How many resources from the Nytelock Digital team worked with you, and what were their positions?

Chad was our main POC, but there's also a team of IT specialists working round the clock to accommodate our requests.

Can you share any outcomes from the project that demonstrate progress or success?

The biggest progress we have made is in SEO, with the rankings of a few keywords skyrocketing to page 1 in a few months. This can be credited to the hard work Nytelock has put into both off-page and on-page SEO.

How effective was the workflow between your team and theirs?

Communication has been excellent. Chad has always been professional, patient and accommodating with our requests, letting us know what's possible and what isn't. With realistic timeframes and objectives established, we have had no issues with delays which we understand can be quite common in the IT field due to unforeseen circumstances.

What did you find most impressive or unique about this company?

Nytelock differentiates themselves from other IT consulting companies. Their proactiveness and willingness to go above and beyond for their clients for maximum satisfaction are impressive.

Are there any areas for improvement or something they could have done differently?

The technical aspects of Nytelock's service have been excellent. If I had to nitpick, it'll be more towards the design portion, as this does require multiple exchanges to get it sorted out sometimes. It is understandable, however, as it isn't exactly part of Nytelock's expertise.

Please describe your company and your position there.

Owner of Video and Animation company U Get Video

For what projects/services did your company hire Nytelock Digital, and what were your goals?

SEO

How did you select this vendor and what were the deciding factors?

Their reliable and productive

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They worked really hard and very cooperative in every step of SEO

How many people from the vendor's team worked with you, and what were their positions?

2 people. One was manager and other was SEO team leader

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Amazing results in terms of cooperation and understanding

Describe their project management style, including communication tools and timeliness.

Excellent

What did you find most impressive or unique about this company?

Their communication and support are impressive.

Are there any areas for improvement or something they could have done differently?

No they are doing great

Please describe your company and your position there.

Resellers of luxury goods

For what projects/services did your company hire Nytelock Digital, and what were your goals?

Create brand image and raise awareness

How did you select this vendor?

Carousell reviews

Describe the scope of their work in detail, including any steps and the final deliverables.

The team checks with me constantly on my needs and vision, hoping to bring my vision to life.

How many people from the vendor's team worked with you, and what were their positions?

1, director

Can you share any outcomes from the project that demonstrate progress or success?

More awareness and brand identity

Describe their project management style, including communication tools and timeliness.

People-first

What did you find most impressive or unique about this company?

Their skillful design concepts are unmatched!

Are there any areas for improvement or something they could have done differently?

Nil

Please describe your company and your position there.

I am a workplace coordinator in an IT industry base in Singapore.

For what projects/services did your company hire Nytelock Digital?

My company did not use Nyteclock but they are our business partner vendor where Nyteclock provides their service to us.

How did you select this vendor and what were the deciding factors?

We been looking for a designer company with reasonable cost and also flexible to change as and when we need. Nyteclock has been patience and flexible towards the change that we need.

Describe the project in detail and walk through the stages of the project.

we have a project which was supposed to close in 2021 but due to the pandemic and it was dragged till recent. Nyteclock was very helpful and responsive to my request and instead of having additional cost to reopen the account they have waived off the fee.

How many resources from the vendor's team worked with you, and what were their positions?

I have work with 1 graphic designer thru out my finial design of work.

Can you share any outcomes from the project that demonstrate progress or success?

They follow up consistently to ensure the program has no delay.

How effective was the workflow between your team and theirs?

The graphic designer work with me thru whatsapp to ensure the design and task are alinged.

What did you find most impressive or unique about this company?

I will need to work more to find out the unique with Nyteclock.

Are there any areas for improvement or something they could have done differently?

More ideal on fun stuff will be perfect.

Please describe your company and your position there.

We distribute professional use beauty products and training for lash lifts. I am the founder.

For what projects/services did your company hire Nytelock Digital, and what were your goals?

Due to COVID, we faced quite a hit and weren't seeing as much interest in our services like we used to when we did not have active marketing. We wanted to get our name out there and have more presence online.

How did you select this vendor and what were the deciding factors?

I have known the founder Chaderic for a while and when I faced this issue I knew that I would only want to engage Nytelock to support us on this.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Develop SEO campaign and analyse the results on a regular basis.

How many people from the vendor's team worked with you, and what were their positions?

Chaderic and another staff supporting him.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw more clicks and interest in our products and services that we set up the campaign for.

Describe their project management style, including communication tools and timeliness.

The communication was smooth, and they were proactive in working on the project.

What did you find most impressive or unique about this company?

Great service and understanding of client.

Are there any areas for improvement or something they could have done differently?

Sharing more on what SEO entails for our understanding.

Please describe your company and your position there.

Founder and owner of a local restaurant and also a bar in the central area of singapore

For what projects/services did your company hire Nytelock Digital, and what were your goals?

Logo design, menu board, merchandise design. To make the designs a staple and sustainable branding

How did you select Nytelock Digital?

Got chad to work on a project and was honored tastefully. Engaged him and his team from then on

Describe the scope of their work in detail, including any steps and the final deliverables.

Precise in objectives before working on the fine prints and finer scopes. Delivery is always proper and prompt

How many people from the Nytelock Digital team worked with you, and what were their positions?

Chad and his reliable group

Can you share any outcomes from the project that demonstrate progress or success?

Brand has became an identity for the locals and to the locals. Becoming a lifestyle brand

Describe their project management style, including communication tools and timeliness.

All the cliche positive inputs you can think of. Prompt, accommodating.

What did you find most impressive or unique about this company?

Their creative collection and attention to details approach are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

i work as facilities manager in my company. my company deal with marine offshore, ship repairs, newbuild, etc

For what projects/services did your company hire Nytelock Digital?

i engaged nytelock for some digital profile alteration for my company.

How did you select this vendor and what were the deciding factors?

i was browsing through on the online shopping platform for some services, and happened to check on their profile. i decided to text them to give a try if they are keen to do my project

Describe the project in detail and walk through their service package.

is all started off a very small scale and eventually to entrust their services to try and do some extensive breakthrough. Chadwick was very patience and meticulous in solving the difficulties and the whole project manage to completed in a given time.

How many resources from the vendor's team worked with you, and what were their positions?

there were a number of people that i was actually coordinated with. all are very helpful, friendly. willing to go extra mile to solve my problem.

Can you share any outcomes from the project that demonstrate progress or success?

i manage to present to my client and my mgmt. they are all find it well satisfactory

How effective was the workflow between your team and theirs?

is basically the effective communication between us, and the effort that put in.

What did you find most impressive or unique about this company?

Their willingness to go the extra mile to sincerely help and solve the problem was impressive.

Are there any areas for improvement or something they could have done differently?

nil