What evidence can you share that demonstrates the impact of the engagement?
They worked to minimize our costs and build properly functioning results. We’d been selling our product for a year before they joined, but we were experiencing constant problems. Over the last few months, our customers have been much happier than before. We’ve stopped receiving complaints about the product not working.
How did NuBinary perform from a project management standpoint?
They give us constant updates on the work process. The work started with our old backend, to which we assigned a budget for fixes while the new backend was being built. During that phase, we used to get calls from customers complaining about their devices. Whenever I told NuBinary about this, they informed me that they were already working on the issue. They were dedicated to our issues even late at night, so I would definitely call them proactive.
They’ve never missed a deadline or the assigned budget. The milestone estimations have been excellent. We usually communicate over the phone and by email, but we also meet in-person at times. We receive detailed reports on the amount of hours and cost of every job.
What did you find most impressive about them?
They’re a technology company and are up-to-date with their field. Our old app developer used a native language, but NuBinary knew the capabilities and weaknesses of React Native. Instead of sticking with the old system, they looked forward.
Are there any areas they could improve?
No. They’ve taught me a lot and were able to achieve something that other contractors before them weren’t able to.
Do you have any advice for future clients of theirs?
During the time we’ve worked with them, we’ve built a relationship. They’ve come to be not only our contractors, but our friends.