NS804 is a full-service mobile application development firm based in Richmond, VA. Specializing in native iOS and Android mobile app development, NS804 has produced over 100 apps since 2012.
We are humble. We take the time to learn what your business does, where it’s headed, and what you want to achieve.
We are passionate. We work tirelessly to give you the best possible product, and treat your goals as our own, because when we succeed, we succeed together.
We are unified. We are a complimentary team of designers, coders, project managers, app store optimizers, testers, and writers. We work with each other to better work with you.
We are grateful. We are thankful for every opportunity that comes to us - whether you’re an appreneur with a small budget or a fortune 300 company.
We are here to provide a service. We recognize that your ideas are the currency we work with, and we do our very best to provide you with a clear plan from start to finish.
We develop for both Android and iOS platforms, with a mastery in Java, Objective C, and Swift. We use our knowledge to help our clients understand the development process, their best path to market, and their options for capitalizing on their app’s success. We pride ourselves on our expertly-honed development skill set, and our commitment to not only produce high-quality apps, but to partner with our clients, acting as their tech-liaison to help develop and grow their app with our proven user acquisition and retention strategies.
We’re excited about new or un-tested ideas, and are always searching for new ways to solve problems to create a better, more connected, and more efficient world. We’re here to develop for you, grow with you, and together, make great, affordable, and reliable apps.
Min project size
$50,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Glen Allen, VA
Year founded
Founded 2012
1 Locations
Glen Allen , VA
No have been added yet...
Pricing Snapshot
Min. project size
$50,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.8
/5
What Clients Have Said
NS804 offers competitive pricing with project costs ranging from $4,500 to over $400,000, depending on project complexity. Clients appreciate the value for cost, citing quality support and effective communication, though some express concerns over project timelines and budget adherence.
A few clients suggested that NS804 could improve communication and project transparency for an even smoother client experience. These instances were relatively rare but noteworthy.
High-Quality Technical Solutions
Several reviews highlighted the high quality of NS804’s technical solutions. They delivered stable, bug-free apps that met the clients' specific needs and improved business operations.
Support for Non-Technical Clients
NS804 was noted for their ability to support non-technical clients. They explained technical concepts in layman's terms, making the development process understandable and accessible.
Support for Startups and Small Businesses
NS804 was noted for their support of startups and small businesses. They offered tailored solutions that fit within limited budgets and provided strategic guidance to help these businesses grow.
Strong Project Management
Clients frequently mentioned NS804’s effective project management. They were noted for their responsiveness, regular updates, and the ability to meet deadlines, which contributed to a smooth development process.
Expertise in Custom App Development
Multiple clients praised NS804 for their proficiency in developing custom mobile apps for various platforms, including iOS and Android. They successfully integrated complex features such as in-app payment processing, geolocation, and real-time data streaming.
Mobile App Development for Equipment Rental System
API DevelopmentMobile App Development
$50,000 to $199,999
Feb. - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their dedication to the project and ability to foresee issues stood out."
Sep 30, 2024
COO, paddleBOX
Stephen Leipold
Recreation
Huddleston, Virginia
1-10 Employees
Online Review
Verified
NS804 developed a custom app for an equipment rental company. They integrated Stripe for in-app payment processing and developed the solution's backend.
NS804 delivered an app that seamlessly integrated with the client's hardware and served as the backbone of their operation. The dedicated team went the extra mile to deliver on time and according to the client's requirements. Their proactive problem-solving and ability to anticipate needs stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of paddleBOX
Describe what your company does in a single sentence.
Automated equipment rental systems.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire NS804 to accomplish?
Build an app for our kiosk
In-app payment processing through Stripe
Backend rental system management
SOLUTION
How did you find NS804?
Online Search
Referral
Why did you select NS804 over others?
High ratings
Close to my geographic location
Good value for cost
Referred to me
Company values aligned
How many teammates from NS804 were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build a custom application that allowed our customer to rent paddleboards from our kiosk. The app collects renters information, signed waivers, and processes payments for the rentals and calculates the return time. The app also allows them to return the rental equipment and communicates with the hardware and locks in our kiosk to ensure the equipment was returned properly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
When my business partner and I realized that we needed an app developed for our company, it seemed like a mountain in front of us we would never be able to climb. Nick and his team at NS804 basically air lifted us to the top of that mountain. After we crudely explained what we were trying to accomplish, Nick was able to guide us through the steps needed, and even made several recommendations throughout the process that ultimately led to a better app and a better user experience for our customers. The app they developed for us integrates seamlessly with our hardware, and is the backbone of our entire operation. Nick and his team went above and beyond for us with countless hours and late nights leading up to our launch in order to help us get everything dialed in. We've dealt with cheaper developers in the past, and the difference is night and day, not only in support, but the quality of the code and final product. When we needed to make changes to the app after testing, NS804 was able to do it quickly and easily because they had the foresight and proper coding to be able to make those modifications without destroying the rest of the functionality, which was not our experience with other developers. With the application being so important to our companies process, I am SO glad we didn't just chose the cheapest option for development. We would not be as successful as we were without them. Thank you Nick, we look forward to continuing to work with you for many years to come!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They worked diligently in getting the app developed, but the dedication they showed in the weeks leading up to our launch, pulling extremely long hours into the night to get issues resolved and to make changes was truly amazing. They commitment to getting the app perfect for launch was incredible, and we would highly recommend them to anyone looking for a custom application.
What was your primary form of communication with NS804?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their dedication to the project and ability to foresee issues stood out. They were planning 3 steps ahead in the coding as they were able to anticipate our needs and potential issues before they were even brought to light in testing.
Are there any areas for improvement or something NS804 could have done differently?
Nothing stands out that could be improved upon. We are truly fortunate to have had them as a partner in this project and will continue to use them in the future.
RATINGS
5.0
"Exceptional service from a dedicated team. Highly recommend NS804."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"The cost was more than some competitors, but the value that came with it was priceless. The value of the service they provide, far outweighs the cost."
Willing to Refer
5.0
NPS
"Would highly recommend them to anyone looking for custom app development.
UI/UX Design & Mobile App & Web Dev for Dating App
Web Design
$200,000 to $999,999
July 2021 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Our relationship with them was our favorite part; it soon became clear that NS804 was passionate about the project.”
Mar 2, 2023
Founder & CEO, PreVue
Lucanus Grady
Social Networking
Boston, Massachusetts
1-10 Employees
Phone Interview
Verified
NS804 designed and developed a mobile application for iOS and Android for a dating platform. They also built a web app, a dash portal for administrators, and a website from the ground up.
The application was downloaded 2,500 times in two weeks, exceeding the client’s expectations. NS804 delivered a quality, bug-free app, and they stood out for their transparency and responsiveness. They gave candid feedback and communicated effectively through Slack, texts, phone calls, and emails.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and CEO of PreVue. We’re a dating app company that utilizes video-based platforms to help users make matches.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We needed help with mobile app development; we wanted to build an app from the ground up.
SOLUTION
What was the scope of their involvement?
NS804 did coding, design work, and tech planning. They used the Adobe Creative Suite for the design, sketch platforms, and prototyping. NS804 built the app for iOS and Android. Additionally, they built a web app with a dash portal that we could access as administrators and the website.
What is the team composition?
Nick (CEO) was our personal manager. Additionally, we had a project manager, about seven developers, and a graphic designer.
How did you come to work with NS804?
We found them through Google. We also used Clutch to filter through companies. Ultimately, we chose NS804 because they were a one-stop house.
How much have you invested with them?
We invested over $400,000.
What is the status of this engagement?
We started working with them in July 2021, and the first version was launched in February 2023. We’re doing continuous improvements on it, and NS804 will work on the project again at least for another six months.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We hoped to achieve 2,500 downloads after one month; we got to that number in two weeks. Moreover, the product is so unbelievably well-designed that we’ve had zero crashes since we went live. NS804 did an excellent job; the product works incredibly well.
How did NS804 perform from a project management standpoint?
We communicated with them every day. When we had budget increases, they were typically by our side, guiding us on what features to implement. Overall, NS804 was transparent; they gave us candid feedback and told us what was a waste of money.
We were part of their Slack channel, but we preferred to do quick texts or phone calls when needed. The majority of our communication was through emails, and we used Dialpad to see each other face-to-face in our monthly meetings.
What did you find most impressive about them?
The communication was excellent. We could approach them when we had questions. NS804 answered immediately, so we were happy with them.
Moreover, our relationship with them was our favorite part; it soon became clear that NS804 was passionate about the project. Also, it’s rare and exciting to find a founder who’s the personal project manager throughout the job.
Are there any areas they could improve?
No, we just hope they got something out of the project as we did.
Do you have any advice for potential customers?
People often shy away from staying in constant communication. However, no question is too small for NS804. They have an open-door policy; they’ll get back to you immediately and help you achieve your goals.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Technology Company
Mobile App Development
$50,000 to $199,999
May - Nov. 2022
2.0
Quality
1.0
Schedule
2.5
Cost
2.0
Willing to Refer
0.5
“The quality of NS804’s communication was usually pretty poor.”
Nov 18, 2022
Owner, Everseal Roofing
Mason Milliken
Other Industry
Royal, Nebraska
1-10 Employees
Phone Interview
Verified
A technology company hired NS804 to develop a mobile app from scratch. This app would serve as a scanning tool to allow users to scan different components of a room.
Despite the great ideas, timeliness, and availability of their CEO, NS804 delivered a low-quality and incomplete product, causing the client delays and monetary losses. Their negative for direct communication after the lead developer quit the project caused inefficiencies and miscommunication. This review includes the vendor’s response.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of a technology company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We were trying to develop a mobile scanning app that allowed users to scan different components of a room.
SOLUTION
What was the scope of their involvement?
NS804 helped us with mobile app development.
What is the team composition?
I worked with Nick (CEO), Sonne (Project Manager & RFP Writer), David (Former Software Engineer), and another engineer who replaced David after he quit. Nick was our main point of contact.
How did you come to work with NS804?
I found them on Upwork.
How much have you invested with them?
I spent around $100,000.
What is the status of this engagement?
We worked together from May–November 2022.
RESULTS & FEEDBACK
How did your relationship with the vendor evolve?
After David unexpectedly quit amidst the project, we had to hire our own outside talent. However, Nick didn’t allow them to communicate with any of NS804’s developers. His negative response to our team’s communication with his team ultimately led to the engagement ending poorly. A lot of the information got lost, which caused an inefficient execution of the project. When we asked him to communicate directly with their developers, and he said no, we ended the relationship.
Describe the impact this engagement has had on your business.
The cost of this project wasn’t worth the results. When NS804 handed off the final product, the transition was of low quality. The code was very messy, and there were little to no git logs. Moreover, Nick was unable to migrate the code into our code repository.
This engagement put us behind on our deadlines for delivering this technology piece, and we lost a great amount of budget because of it. Overall, Nick didn’t have a team capable of executing the good ideas he came up with, and they ultimately delivered a product with half the value we expected at four times the cost other developers would have charged.
How did NS804 address the challenges that arose?
Despite the poor delivery, we received no money back, and NS804 didn’t offer any solutions.
How was project management handled?
The quality of NS804’s communication was usually pretty poor. Emails and texts containing critical information never got answered, and that information never made it to their developers, leading to duplicate work.
Is there anything that the vendor did well or that you would consider a strength?
NS804 was always on time for meetings, which was great. Their team was there for us, and they were reliable. Additionally, Nick was available even during vacations and odd hours; whenever we needed to communicate with them, he made himself available via email, text, or Skype.
Moreover, NS804 had good ideation and requirement identification processes for the project, and they were great at brainstorming. Throughout the project, Nick maintained an overall hopeful and positive attitude to what was possible, and he had access to other specialists who acted as advisors, which was very good.
What advice do you have for clients with similar needs to yours?
If NS804 doesn’t have a specific developer with the specific skill set you require, don’t engage with them. However, if Nick shows you that they have someone on his team with past history and experience, you could go for it.
Company Responses
The vendor responded on December 16, 2022.
While we strived very hard to make things work with this client they were extremely difficult. We took this project over from an existing team. I personally made it very clear to the client the only way we would take the project was if he knew up front this absolutely may not be possible. We conceptualized the process, did the relevant research and had a working POC for the client.
The client is correct we lost a team lead during the project, however we had several others that could work in the tech stack. In terms of the hand off. It is customary to allow access to the repository to the team taking over, we offered this multiple times and were told no. The client went ahead and set up a repository that was free and could not accept all files.
As such, we zipped all files up and shared via Dropbox for the new team to upload and structure the repo to their needs and standards. This was not acceptable to the client. The team that the client used to state our code is messy has no experience in the code stack we wrote in.
We also were not building a product, we were building a Proof of Concept. As such you h e lots of different dead code in the repo so you can see directions you tried and failed. It is extremely valuable for the new team and the client to have this info so others do not follow dead paths. We really wish things had gone better but we went above and beyond and had a working POC that the client was scheduled and ready to share a major retailer. So the choice to move in another direction had nothing to do with the product.
RATINGS
2.0
Quality
1.0
Service & Deliverables
Schedule
2.5
On time / deadlines
Cost
2.0
Value / within estimates
Willing to Refer
0.5
NPS
Mobile & Web App Development for Online Tipping Provider
Mobile App DevelopmentWeb Development
$200,000 to $999,999
Nov. 2020 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
“Our end clients are satisfied with how quickly NS804 can pivot and deliver things they want."
Apr 15, 2022
Co-Founder, Bene Tipping, LLC.
Mike Skvortsov
Hospitality & leisure
Great Falls, Virginia
1-10 Employees
Phone Interview
Verified
A digital tipping provider hired NS804 for mobile and web app development. They built a mobile app for Android and iOS, integrating payment via Stripe. They’ve also built a web app and now provide support.
Thanks to NS804’s work, the client is running pilot programs with three major hospitality companies, having passed a vetting process. The team is efficient and adaptable, addressing issues quickly and communicating effectively via email. Moreover, they’re very responsive and supportive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder of Bene Tipping, a digital tipping provider for the hospitality industry.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We hired NS804 for mobile app development. Our previous provider hadn’t done a very good job, so we decided to switch companies.
SOLUTION
What was the scope of their involvement?
NS804 provides us with mobile and web app development services. They developed a mobile application that generates digital tipping in the hospitality industry. They added some core features, including registering accounts and payment processing with Stripe. They built the app from scratch for Android and iOS and later developed it into a hybrid mobile and web application.
The app has launched, and we’re running pilot programs with hotel chains. Before starting the pilots, the hotels vetted us on many aspects, including cybersecurity. NS804 collaborated with us to answer questions about architecture and cybersecurity. They provided diagrams needed during the RFP process. The team has also upgraded the app as part of those vetting processes.
Currently, NS804 is doing maintenance for the app. This is a new product for the hospitality industry, and companies want to see many features, so we’re continuously iterating on the app with NS804.
What is the team composition?
There are six people from NS804 visible to me, though I’m sure more teammates are involved in the background. Our main point of contact is the project manager, and we’ve also had contact with Nick (CEO).
How did you come to work with NS804?
We shopped around through online research, and we found NS804 on Clutch, which is the platform for this sort of thing. We read their reviews and compared them with competitors. We interviewed 3–4 different companies, and NS804 was a happy medium regarding price and quality from what we could see. We felt good about Nick and his team, so we hired them.
How much have you invested with them?
So far, we’ve spent around $250,000.
What is the status of this engagement?
We started working together around November 2020, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The best matrix of NS804’s success is that we’re running pilot programs with three of the largest hotel flags in the world, and a fourth one is coming on shortly. This is a brand new field, so our product has gone all the way up to the C-Suites of these companies that have looked at and tested different options. Entire IT and cybersecurity departments vetted us for six months, and now we’re running pilot programs with them, which is telling. Our end clients are satisfied with how quickly NS804 can pivot and deliver things they want.
Additionally, we haven’t had any bugs or crashes. We’ve only had device-specific issues, such as outdated Android devices, and the team has quickly addressed them. After our previous provider, my expectations were pretty low. However, NS804 is always on top of things. They’re available whenever things come up, including once when they were at an airport, about to go on vacation. Overall, we’re 100% satisfied with the work completed and the support they’ve provided.
How did NS804 perform from a project management standpoint?
We mainly communicate through email, and we also use portals where they offload work and where we also collaborate.
What did you find most impressive about them?
I’m most impressed by NS804’s immediate response; they're on things immediately whenever we send them anything. This product doesn’t have a typical lifecycle; we’re going through a vetting process by hotels that are very skeptical because this is a new solution. They send us questions and requests that need to be addressed quickly, and NS804 supports us.
For example, a feature had to be developed, vetted, and released within two weeks. Although they had their schedules packed, the NS804 team was able to find time and finish the feature within that tight timeframe.
Are there any areas they could improve?
Nothing. From my perspective, they’ve been flawless.
Do you have any advice for potential customers?
My advice for development, in general, is not to go for the cheap stuff; I’ve done it, and I shouldn’t have. I would also strongly advise working with someone based in your own country. I would never develop an app with a team not based on my time zone because it can become cumbersome.
RATINGS
5.0
"I’m happy with them."
Quality
5.0
Service & Deliverables
"We’ve had no issues with them; anything they send is thoroughly vetted, tested, and thought through."
Schedule
4.5
On time / deadlines
"There have been a few times where things have slipped in terms of timeline."
Cost
5.0
Value / within estimates
"Although they’re not the cheapest, they offer the ultimate value considering what we get for what we pay."
Willing to Refer
5.0
NPS
"As a testament, I’m still working with them and plan to continue our partnership.
Mobile App Dev for Community Health Nonprofit
Mobile App Development
$50,000 to $199,999
Sep. 2020 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"They’ve really guided us in being laypeople in their field."
Mar 17, 2022
Director, Vermont CARES
Anonymous
Nonprofit
Saint Johnsbury, Vermont
1-10 Employees
Phone Interview
Verified
NS804 is designing and developing iOS and Android mobile apps from scratch that allow users to locate mobile health services and educate themselves. The apps are currently being improved before relaunch.
The client praises NS804 for easily implementing requested changes and delivering an app that they can manage internally. Future customers can expect regular progress updates and proactive communication of any issues. They are an adaptable partner that excels with non-technically inclined clients.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the executive director of Vermont Cares. We’re a harm reduction HIV/AIDS service organization.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
They’re helping us build a custom mobile application to increase our outreach through the creation of anonymous access points for people to locate and find our mobile van services.
SOLUTION
What was the scope of their involvement?
We worked from scratch to create the iOS and Android features. The live van tracking is a pretty-big feature, as is the anonymous chat and the ability to request different types of services for mobile and in-office services. Users can ask for free HIV and Hepatitis C testing, as well as receive Narcan overdose reversal medication. Users are also able to easily access our hours. Finally, we have embedded YouTube videos in the app that discuss safer drug use.
What is the team composition?
I work specifically with three people, but I know they have developers behind the scenes: Nick (CEO), Lauren (Tester), who was original project manager, and now our current project manager. I also speak with David (Software Engineer), as he is one of the developers.
How did you come to work with NS804?
We found them on Google, interviewed several other companies as well, and NS804 was the only one who understood our vision and had heart and passion for it. They gave us an outstanding discount because we’re a nonprofit as well. They’re also very flexible around payment plans. This project is being funded by several different grantors.
How much have you invested with them?
We’ve spent around $50,000, and then there’s also a $500 per month hosting fee.
What is the status of this engagement?
We’ve been working together since September 2020. The app should be live by June 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We tried to push the app to both stores in the Summer, but they weren’t working, so we went back into redevelopment. NS804 has been great at taking our feedback and making the app more user friendly.
They’ve been great at informing us of things we wouldn’t know from a technical standpoint and what would serve the app best in terms of memory on people’s phones and how to implement features. Our whole staff can easily utilize the backend as well.
How did NS804 perform from a project management standpoint?
We have an amazing project manager that keep us up to speed with a weekly report, which details what they’ve accomplished that week, what’s on the agenda for the following week, and any roadblocks. We can see the features being built step-by-step thanks to them keeping us in the loop.
We work through TestFlight for iOS and a similar platform for Android.
What did you find most impressive about them?
Their flexibility and patience stand out, as does their expertise. They’ve really guided us in being laypeople in their field, speaking in regular terms and being extremely responsive.
Are there any areas they could improve?
There’s nothing that I can think of. They’re extremely happy with the service.
Do you have any advice for potential customers?
These projects seem to take a bit longer than you think they will because if one piece breaks, it will affect other parts of the code. We didn’t realize this, so make sure to go with the flow and trust in what they’re doing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for B2B Networking Platform
Mobile App Development
$50,000 to $199,999
Feb. 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stood out about NS804’s team was their accommodating and encouraging attitude."
Jan 14, 2022
Founder, Referral Buddy
Joseph Jablonski
Social Networking
Springfield, Virginia
1-10 Employees
Phone Interview
Verified
NS804 built the main product offering of a B2B networking company. The team devised features that enabled customers and providers to make transactions, send connection invites, and track progress updates.
Capable of bringing stable technical solutions to the table, NS804 crafted a go-live-ready app that impressed internal stakeholders. The team's thorough development process and determination to meet their client's exact business needs guaranteed an agreeable and smooth-sailing engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of Referral Buddy, a virtual B2B networking platform.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We needed their team to build our mobile application from the ground up.
SOLUTION
What was the scope of their involvement?
I initially relayed my ideas to NS804’s team, and they helped me finalize the project outline based on those. During the development stage, they devised solutions that enabled our users to send invites to each other, select service providers according to their needs, and track the progress of their assigned tasks. Additionally, they integrated payment channels into the app, enabling customers and providers to make transactions.
What is the team composition?
I’ve worked directly with Nick (CEO), Lauren (Bookkeeper), and Sonne (Project Manager).
How did you come to work with NS804?
I found NS804 online while searching for potential providers to onboard for this project. Apart from the rave reviews I read, I also liked Nick’s go-ahead attitude and thorough understanding of my requirements.
How much have you invested with them?
We spent between $85,000–$90,000.
What is the status of this engagement?
The project ran from February 2021–January 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I couldn’t share any quantitative metrics yet as they just completed the product this month. From our team’s perspective, NS804 had a comprehensive development process, and they made it easy for our non-technical team to understand each phase.
How did NS804 perform from a project management standpoint?
We communicated via email, Zoom, and phone calls. NS804 was on top of their project management game — they were responsive to our queries and were always willing to adapt to our staffing changes.
What did you find most impressive about them?
What stood out about NS804’s team was their accommodating and encouraging attitude. They delivered our exact needs and maintained a comfortable yet collaborative working environment.
Are there any areas they could improve?
I wouldn’t change anything about NS804’s deliverables and performance. We were highly satisfied with our partnership.
Do you have any advice for potential customers?
NS804 is an easy team to work with — just be prepared to contribute ideas as productive as theirs.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Staff Augmentation for Drive Service Company
IT Managed Services
Confidential
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They do excellent work and I would highly recommend them to anyone."
Nov 16, 2021
Co-founder & CTO
Anonymous
Transportation
Richmond, Virginia
11-50 Employees
Online Review
Verified
NS804 augmented their internal IT staff for a drive service company. The vendor is now expected to help them maintain a higher uptime for their driver app and cloud resources.
NS804 has completed the development of their docker containers, resulting in a cost saving and scalable design. They have been available over Slack with a responsive team and regular status meetings. Moreover, their infrastructure management has taken heavy pressure off of the client's back.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the co-founder and CTO of a gig-economy drive service company. We provide on-demand, short distance movement of vehicles to various companies in the automotive and fleet industries.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire NS804?
We augmented our internal IT staff with the experienced infrastructure resources to help us maintain higher uptime of our driver app and its underlying cloud resources.
SOLUTION
How did you select this vendor and what were the deciding factors?
We are passionate about supporting local businesses in Richmond VA and selected them based on their skill level and flexibility in assisting startups at an early stage.
Describe the project in detail and walk through their service package.
They make sure that critical parts of our infrastructure remain online and functioning at all times while minimizing disruptions of any downtime.
How many resources from the vendor's team worked with you, and what were their positions?
We've worked closely with David and Nick over the years. Sonne keeps the project organized too.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Completed the development of docker containers for a migration from EC2 to ECS as a cost saving and more scalable design.
How effective was the workflow between your team and theirs?
They are available over slack and very responsive to our needs whenever anything comes up. In addition, we have regular status meetings regarding the ongoing initiative status.
What did you find most impressive or unique about this company?
Having them tackle some of the components of our infrastructure management really took the pressure off of a relatively small development team at our startup. This freed the developers to focus on their core competency, developing new features, while also remaining more budget friendly than hiring an FTE.
Are there any areas for improvement or something they could have done differently?
They do excellent work and I would highly recommend them to anyone.
RATINGS
5.0
"Cant speak highly enough of these guys and their work ethic."
Quality
5.0
Service & Deliverables
"They always get it done"
Schedule
5.0
On time / deadlines
"Sonne keeps us all in line."
Cost
5.0
Value / within estimates
"Flexible and understanding to the ebbs and flows of early stage startups."
Willing to Refer
5.0
NPS
"Will and have
Native App Dev for Tech Startup
Mobile App Development
$50,000 to $199,999
Mar. 2020 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"I appreciated their rigorous project management and their ability to meet our budgeting needs."
Nov 11, 2020
Founder, H5 Solutions
Tom York
Consulting
Richmond, Virginia
1-10 Employees
Phone Interview
Verified
NS804 provided mobile app development services for an app to engage church congregations. They developed it for both iOS and Android.
The team at NS804 was communicative and knowledgeable. They provided frequent updates throughout the project and guided the client through the development process. They provided high-quality, yet affordable solutions.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder of a company that develops smartphone technology to promote engagement. We specialize in engaging church congregations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We worked with them to develop our mobile application.
SOLUTION
What was the scope of their involvement?
They developed a native application for both iOS and Android. This included geolocation, geofencing, push notifications, and linking to other websites with the app. They also helped with the design. We had some sketches, but they built the wireframes and prototypes.
They continue to provide server support and manage crash reporting.
What is the team composition?
We primarily work with a project manager who liaises with the development team.
How did you come to work with NS804?
I did a web search for app developers in the Richmond area. I chose them because of their affordability and ability to understand our objective.
How much have you invested with them?
We invested about $118,000.
What is the status of this engagement?
We began working together in mid-March 2020, and we just completed the initial build at the end of October. However, we’re still working together.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re focused on simplicity because of the broad age range of typical church congregations. They provided a lot of good feedback on how to make our app more intuitive. They also encouraged us to adjust our development approach based on user feedback.
How did NS804 perform from a project management standpoint?
We had bi-weekly meetings. The only challenges we had were with adjusting to the remote work setting in the early days of the COVID-19 pandemic. However, they always communicated clearly, especially if there were changes to the timeline.
What did you find most impressive about them?
I don’t have anyone to compare them to since this is the first app development company I’ve worked with in this much detail. However, I appreciated their rigorous project management and their ability to meet our budgeting needs.
Are there any areas they could improve?
It’s always important to think about how to translate concepts from engineers to the end-user. I think our project manager did an excellent job in this regard.
Do you have any advice for potential customers?
Keep communication channels strong. Don’t be afraid to give them a call, they respond very quickly.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Tipping Platform
Mobile App Development
$50,000 to $199,999
Feb. - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"During testing, we received great feedback from users who said the app was very intuitive."
Jul 10, 2020
Director, Bene Tipping
Anna Skvortsova
IT Services
Great Falls, Virginia
1-10 Employees
Phone Interview
Verified
NS804 provided mobile application development services to a tipping solutions startup. They developed an app for iOS and Android.
As a result of NS804’s work, the client was able to successfully launch its app for consumers. The team was organized, thorough, and hardworking. They went above and beyond to ensure the project was successful and work was delivered on time.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of a mobile application company. We developed a platform that simplifies tipping transactions in the cashless world.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We hired them to assist with application development.
SOLUTION
What was the scope of their involvement?
They developed a mobile app for Android and iOS. We started the project with another company, but after about six months, the project was falling apart. The only thing that NS804 could use from the original development was the design. They had to redevelop the backend, implementations, security systems, and more.
The app has three different modules. One for the user, where they can scan QR codes to leave tips, view recent transactions, contact customer service, and edit their profile.
There’s another module for service providers where they can access the tips that they’ve received. It also allows service providers to access a QR code that they can share with customers. The service providers can also order QR code cards through the app that they can distribute to their clients. For example, a housekeeper in a hotel can leave the card behind after cleaning a hotel suite.
Finally, there’s a module for companies that’s an aggregator module. It allows a company to sign up their staff for the service. They register their employees and cover the cost of membership such as printing QR code cards. There is also a reporting functionality where the company admin can see how much each employee has earned.
They used InVision to share the screens and used Test Flight to push things out to us for iOS.
What is the team composition?
Lauren (Bookkeeper) and Nick (CEO) were our main points of contact. Lauren was our project manager, and Nick acted as a partner and helped us brainstorm the product. We also had an Android developer, an iOS developer, and Amanda (UIUX Designer).
How did you come to work with NS804?
We originally spoke with them before we started the development process, but we ended up choosing another company. However, after that engagement didn’t work out, we went back to NS804 because the team checked in with us to see how the project was progressing. They made the effort to continue to form a relationship with us even though they weren’t originally selected.
NS804 provided a good value for the cost of the engagement, and they wanted to form a partnership. They brought ideas on how to make our app better.
How much have you invested with them?
We invested a bit over $100,000.
What is the status of this engagement?
The development took place from February–June 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We just launched the app a few days ago, so I can’t share quantitative data yet. However, during testing, we received great feedback from users who said the app was very intuitive, even for non-native English speakers.
How did NS804 perform from a project management standpoint?
It was outstanding. Every Monday morning, we would receive an email that laid out the plan for the week, including what deliverables we could expect. At the end of the week, they let us know what progress had been made and whether or not they met their goals. We also had ad hoc calls when necessary.
They were able to deliver within the scheduled timeline despite a big setback we had with trademarking our name and logo.
What did you find most impressive about them?
The partnership we had was the most impressive. They were an extension of our team.
Are there any areas they could improve?
I don’t think so. They were truly exceptional. When we had to change our name and logos because of an issue with our trademark, they worked quickly to make sure we stayed on track. They had to train a new team member because our Android developer was on leave. Despite the extra time it took to train the new team member, they didn’t bill us for any of it.
Do you have any advice for potential customers?
Rather than just handing over the work and wireframes, talk to them about the goals of your business and what you want to accomplish. They’ll bring great ideas and insights.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development & UI Services for Retail Pricing Company
Mobile App Development
Confidential
Dec. 2019 - Ongoing
5.0
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They learn and adapt to the business."
Jun 9, 2020
Senior IT Manager, RetailData, LLC
Marcus Thornton
IT Services
Richmond, Virginia
501-1,000 Employees
Phone Interview
Verified
To increase their bandwidth, a retail pricing company hired NS804 for development support. The team developed front- and backend components for applications. They focused on UI design.
The team at NS804 delivered effective and efficient work with zero bugs. Their flexibility complemented their project management style. They're professional, accommodating, and communicative.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the senior IT manager at RetailData.
We collect competitive pricing data for various retail store chains across North America. We gather a lot of that data from visiting the stores and scanning the prices. We also collect a lot of web data content.
That data is compiled and verified to meet our client demands. A lot of the analytics and reports come from our IT group. I support the application development here that supports our data.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NS804?
We build a lot of custom UI solutions for various initiatives. We needed them to help us build a supporting application that integrates with one of our internal linking applications to ensure the information was synced and maintained in one area.
Since we’re a smaller IT shop, we didn’t have the bandwidth and needed more development support to create the applications that we needed.
SOLUTION
What was the scope of their involvement?
The engagement required a lot of UI and database knowledge.
We gave them specific instructions related to building frontend pages using Angular 8. We also asked them to use the standards we follow as it relates to how we authenticate into our applications.
Since we’re a Microsoft shop, a lot of our tools and technologies involve Microsoft Azure. We had NS804 sync with another application and build backend components using Azure and .NET principles.
What is the team composition?
I primarily worked with Nick (CEO).
How did you come to work with NS804?
We went through an extensive search. After looking at other third-party options, we reached out to NS804, and they were very forthcoming.
Their team does a lot of development in the areas we work in, from mobile to full-stack. We interviewed some of their developers, and we were impressed with their knowledge and willingness to adapt to our style.
What is the status of this engagement?
Our engagement with them began in December 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
NS804 is consistently professional. Their work is efficient because they’re used to delivering short iterations every couple of weeks. It is also bug and error-free. They learn and adapt to the business.
How did NS804 perform from a project management standpoint?
I’m very impressed with the project management. They use an agile methodology like us. Their team was excellent at communication, meeting deadlines at the pace we set with them. I was pleased with the updates they provided. If there was anything that prevented them from being successful, they called it out early.
What did you find most impressive about them?
I was impressed with their ability to adapt and be flexible. Their team was able to come in and understand what we wanted. They developed in the standards and styles we asked them to. They had no problems.
Are there any areas they could improve?
I have no comments.
Do you have any advice for potential customers?
Have strong requirements and understand what you’re asking for. NS804 is excellent at comprehending and ensuring that their clients are conformable with their understanding. They’re a strong group.
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Locations (1)
10286 Staples Mill RoadGlen Allen, VA,
United States23060
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