Mobile Application Development Experts

NS804 is a full-service mobile application development firm based in Richmond, VA. Specializing in native iOS and Android mobile app development, NS804 has produced over 100 apps since 2012.

We are humble. We take the time to learn what your business does, where it’s headed, and what you want to achieve.

We are passionate. We work tirelessly to give you the best possible product, and treat your goals as our own, because when we succeed, we succeed together.

We are unified. We are a complimentary team of designers, coders, project managers, app store optimizers, testers, and writers. We work with each other to better work with you.

 

We are grateful. We are thankful for every opportunity that comes to us - whether you’re an appreneur with a small budget or a fortune 300 company.

We are here to provide a service. We recognize that your ideas are the currency we work with, and we do our very best to provide you with a clear plan from start to finish.

We develop for both Android and iOS platforms, with a mastery in Java, Objective C, and Swift. We use our knowledge to help our clients understand the development process, their best path to market, and their options for capitalizing on their app’s success. We pride ourselves on our expertly-honed development skill set, and our commitment to not only produce high-quality apps, but to partner with our clients, acting as their tech-liaison to help develop and grow their app with our proven user acquisition and retention strategies.

We’re excited about new or un-tested ideas, and are always searching for new ways to solve problems to create a better, more connected, and more efficient world. We’re here to develop for you, grow with you, and together, make great, affordable, and reliable apps.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2012
Show all +
Richmond, VA
headquarters
  • 5412 Glenside Drive Suite F
    Richmond, VA 23228
    United States

Portfolio

Key clients: 

311 Productions, Mamava, Horseplay LLC, GRASP, Tilton School, Biometrix LLC, ,Choose Life Church, Award Home Inspections, Soraa, AVMA, ,Transsporter, Whystle, Sport.ly, Wells Fargo, Luck Stone, Car Lotz, Impower, Gift Caddies, ARVA, Brew Trader, Dominion Energy

Dominion Energy Storm Damage Reporter Image

Dominion Energy Storm Damage Reporter

This app works for both mobile and desktop - and serves as a platform for managing and reporting storm damage to power plants.

CarpeDM Image

CarpeDM

CarpeDM integrated video chat platform makes online dating fun, fruitful, and efficient! Are you swiped-out, tired of racking up matches who never speak, being catfished, and engaging in dead-end texting? Make a real connection faster with our unique Match – Video Chat – Message process that requires users to video chat before engaging in conventional texting! 

Truehome Image

Truehome

Truehome brings property inspections into the digital age - with a mobile app and desktop platform, Truehome gives home and apartment inspectors the ability to record and track all of their properties' data, and collect and analyze it all in the same place.

Clips and Cuts Image

Clips and Cuts

Clips & Cuts brings on-demand booking to barbers, stylists, and everyone seeking an on-the-fly haircut. Designed to make booking a haircut appoint anywhere and at any time as simple and fast as possible, Clips & Cuts is the easiest way for barbers, stylists, and clients to connect.

Sportly Image

Sportly

Sportly is both a mobile app that helps athletes connect with each other based on both their sport of interest, and their skill level - matches and meet-ups are searchable by a map, or by specific activity and skill level. 

 

Sportly also serves as a desktop platform to help companies promote their health & wellness programs.

Brew Trader Image

Brew Trader

Discover and trade unique brews with other craft beer enthusiasts near you through Brew Trader! This app was born from our own love for craft beer - we wanted a new way to find new brews - so we made Brew Trader, the app that showcases your own craft beer collection, and gives you the ability to search other personal collections near you. 

Reviews

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Telecomms E-Commerce Platform Design & Integration

"Their ability to work on their toes and make changes without incessantly asking us questions was great."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Sept. 2019
Project summary: 

NS804 developed an e-commerce platform for a telecommunications wireless hardware distributor. They were responsible for creating a web-based storefront that best reflected the brand.

The Reviewer
 
51-200 Employees
 
Glen Allen, Virginia
Michael Pittman
Owner, Connected Solutions Group, LLC
 
Verified
The Review
Feedback summary: 

Outsourcing the project to NS804 allowed the internal team to save time and resources who needed to focus on other tasks. The final site met standards and has just recently launched.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CSG is a wireless hardware distributor and solution provider and I am the owner of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NS804?

I hired NS804 to help us design an eCommerce website so we can begin to have a direct on-line storefront presence.

What were your goals for this project?

I needed something clean, crisp, and easy to manipulate over time. It was important to not only be a sharp looking website, but functionality and ease of use was key.

SOLUTION

How did you select this vendor?

Vetted through multiple channels.

Describe the project and the services they provided in detail.

NS 804 helped us choose a basic template or design that we liked and then integrated our solutions into that design and helped us design and integrate a web-based storefront that we feel represents us as an organization very well.

What was the team composition?

He had a team of 4 working the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are just now launching the storefront, but Nick and his team were able to get exactly what we wanted accomplished without us having to allocate internal resources onto it.

In this situation to do so would have cost my team invaluable time and resources and it was imperative it was done in a timely manner by a 3rd party but also meet our high standards for quality. All was accomplished.

How was project management arranged and how effective was it?

Most communication was from the owner Nick himself direct to me and my team which felt like we were a priority.

What did you find most impressive about this company?

Their ability to work on their toes and make changes without incessantly asking us questions was great. They were able to think on their own to help us reach the goal.

Are there any areas for improvement?

None whatsoever on this job.

5.0
Overall Score Very happy customer.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Finished ahead of timeline.
  • 5.0 Cost
    Value / within estimates
    Reasonable for services rendered.
  • 5.0 Quality
    Service & deliverables
    I had a beyond positive experience.
  • 5.0 NPS
    Willing to refer
    I already have.

iOS/Android Development for Wine Membership Company

“…they were always cognizant of our tight budget and did their best to work with us.”

Quality: 
5.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Mar - Aug. 2019
Project summary: 

NS804 rebuilt the backend for a wine pass app from scratch, using existing creative assets to update the design and content. The app would be standalone to the brand’s main website.

The Reviewer
 
1-10 Employees
 
Fredericksburg, Virginia
Melanie Simpson
President, Virginia Wine Pass
 
Verified
The Review
Feedback summary: 

Due to several unforeseen and unique circumstances, the project went over budget and schedule. Frequent team changes also compounded the workflow. Ultimately, NS804 succeeded in building the app and is now waiting for it to be approved in app stores.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a winery membership card called Virginia Wine Pass. Our company gives our members discounts, savings, and other perks at over 150 wineries throughout Virginia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We had a basic AppPresser app that was linked to our existing website, however, both were extremely limited. We wanted to separate the two and create a reliable app that would help us grow.

SOLUTION

What was the scope of their involvement? 

NS804 developed our new wine pass app for iOS and Android. After rebuilding the entire backend, they referenced our website to inform the overall content, design, and look and feel.

What is the team composition? 

We had some confusion because there were so many people coming in and out. Originally, I’d worked with Nick (CEO, NS804), who was fabulous and a good communicator. Lauren (Bookkeeper, NS804) is now my new project manager, but I’ve also worked with some others on and off.

How did you come to work with NS804?

I did a fair bit of research for a local development house before finding NS804. I looked at their previous work, talked to a few people, and collected references. When I contacted Nick, they just seemed like a good fit for us.

How much have you invested with them?

The project definitely went overbudget. We spent about $23,000, which is a big deal for a company as small as ours.

What is the status of this engagement?

The bulk of the work lasted from March–August 2019. They’ve just finished the app, and we're waiting on Google and Apple to approve it, now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, they did a really good job, and I’d hire them again. There were a lot of unanticipated issues that came up along the way, which caused the project to drag on and go over budget. These had to do with our website’s limitations and the logistics of trying to link our current members into the new app.

At the end of the day, their team listened to what I had to say and were diligent about problem-solving those issues.

How did NS804 perform from a project management standpoint?

Lauren did a great job. She gave me weekly email updates and facilitated communication between me and the developers. 

What did you find most impressive about them?

Although things didn’t always pan out the way we’d expected, they were always cognizant of our tight budget and did their best to work with us.

I’d also like to reiterate that Nick did a really good job at problem-solving when something came up. If I got in touch with him about a situation, he’d handle it immediately, and I appreciated how much personal attention he gave us even though he was working on a lot of other projects.

Are there any areas they could improve?

A lot of our issues were due to our individual circumstances that other clients wouldn’t necessarily have to deal with. They worked around our situations really well.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile Application Dev for Dating App

"Their team does a great job of turning around last-minute requests."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jun. 2018 - Ongoing
Project summary: 

NS804 designed and developed a dating app from the ground up on both iOS and Android. Their process included wireframing, UI/UX design, and coding features such as a calendar, list, and geo-locating capability.

The Reviewer
 
1-10 Employees
 
Washington, DC
Naza Shelley
Founder, Carpe Diem Social LLC
 
Verified
The Review
Feedback summary: 

The work performed by NS804 on the app has satisfied all project requirements and pleased stakeholders so far. Their team is responsive and very receptive to feedback, working quickly to address any issues that arise and streamline the development process as much as possible.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a company called Carpe Diem Social LLC, and we are a social networking and entertainment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We worked with NS804 to develop our first product, which is a dating app.

SOLUTION

What was the scope of their involvement?

We used NS804 as a one-stop-shop to design and develop the beta version of our app from scratch for both iOS and Android devices. They worked from wireframing in EnVision, to UI/UX, all the way through fully coding the app.

The distinguishing feature that they built for us is that it features video chat before texting, so it includes an integrated video platform within the app, and then a chat platform behind that. It also has a calendar feature that allows users to schedule calls ahead of time, and then other basic dating features like profiles, match lists, criteria setting, geo-locating, etc.

What is the team composition?

I worked with one of their in-house designers who was in charge of developing the app, as well as with Nick (Owner, NS804).

How did you come to work with NS804?

I interviewed about six different companies before narrowing it down and ended up selecting NS804 because of their competence, competitive pricing, and proximity to our company’s headquarters.

How much have you invested with them?

We’ve spent $100,000 with NS804 so far.

What is the status of this engagement?

We began working together in June 2018 and are continuing to do so.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are pleased with the app’s design and capabilities. The quality of the build is very high, and it functions much better than some dating apps that have had way more funding and are at a later stage of development.

How did NS804 perform from a project management standpoint?

They are quick to respond if we have any issues. At the beginning of the process, we had some issues with meeting deadlines, but it has improved significantly over time. The problem was more an issue of having the appropriate staff to manage the project, so once Nick acquired new talent it made a noticeable difference. Not only did internal continuity of the deliverables increase, but the overall quality did as well.

We mainly communicate via email and call, for which they are very flexible and responsive. I am also able to talk directly with the developers to walk through any requests or issues, and occasionally one of my advisors and I will drive down to their office to meet in-person as well.

What did you find most impressive about them?

Their team does a great job of turning around last-minute requests. As a solo founder of a startup, it can be very difficult to manage everything and plan far ahead, so it’s really helpful to be able to send him a request for a graphic or a piece of code for an ad or something and get that turned around almost right away.

Are there any areas they could improve?

Any time we have any issues, the NS804 team does a good job of working to improve it, so I don’t think there is anything in particular that I wish they did differently.

Do you have any advice for potential customers?

It can be very beneficial to figure out a payment structure that works for you ahead of time, not just considering the business side but also accounting for the possibility of delays in development.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Development and Design for Payment Services Mobile App

"I appreciate that NS804 is enthusiastic about the project."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2018 - Ongoing
Project summary: 

NS804 migrated an MVP into an iOS application for a peer to business startup. The team built a back office and linked it with the iOS app. The application is awaiting launch in the App Store.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
George Cumming
Founder, RIVVIR
 
Verified
The Review
Feedback summary: 

Results are promising. The MVP received excellent feedback. Once it is available for download, the app will be an asset in the industry. While their team could be more collaborative, their professional management style is efficient. Expect a passionate team that believes in their clients.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & CEO of RIVVIR. We’re a startup for a peer to business model for purchasing drinks and other items at festival events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We hired NS804 for app development. Our main goal was to build a back office and establish a link from there to our app.

SOLUTION

What was the scope of their involvement?

We provided NS804 an MVP and wanted them to rewrite the application for iOS, using the original code. The app allows users to gather tickets to purchase items on their phone. Our team had an idea of how we wanted the transaction to take place between a customer’s phone and an iPad. They performed tests with several options we supplied them and gave recommendations on how to move forward. The second part of the process was their team establishing a connection through a unique use of technology to have the app work with the back office. They also had to build up the back office.

What is the team composition?

Nick (CEO, NS804) was my main point of contact.

How did you come to work with NS804?

We’re a startup at an incubator based in Richmond. Nick was a mentor there, and we followed up with him later socially. When it came time to build out this project, he was the perfect fit.

What is the status of this engagement?

Our engagement started in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re working with NS804 daily to introduce the app into the App Store. As of last week, we received the current version on our devices, so we’re ready for the first stage. While there are no results on the iOS app to report, we previously tested the MVP with users. The app is a unique technology for commerce and has received phenomenal feedback. In conjunction with the industry and the frustration level because of the inefficiency of POS and ticket systems, we’ve shown a substitute with this product.

How did NS804 perform from a project management standpoint?

Their project management style is excellent. We communicate through phone, email, and in-person. I have a great relationship with Nick and work with him directly.

What did you find most impressive about them?

I appreciate that NS804 is enthusiastic about the project. Sometimes when something unique and different is being developed, there isn’t a comfort level. NS804 has the comfort level and belief to listen to what we want and build it out accordingly.

Are there any areas they could improve?

I think they could be more collaborative during the build process rather than finding a solution and presenting it so we can fine-tune it to our needs. It would be nice for it to be collaborative along the way.  

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Home Inspections Company

“They exceeded our expectations and integrated features that I didn’t even know we wanted.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2015 - Ongoing
Project summary: 

NS804 built an iOS app that automatically uploads photos into reports and transcribes field notes. They based the features on internal requirements and currently provide maintenance and hosting.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
Joseph Gershowitz
Owner, Award Home Inspections
 
Verified
The Review
Feedback summary: 

NS804 is extremely skilled and professional, implementing high-quality solutions. The app has resulted in a streamlined workflow, decreasing clerical work and increasing appointments. The team is prompt and responsive, quickly resolving any concerns or technical issues.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Award Home Inspections, a company that does commercial and residential inspections.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

Our reports are detailed and contain lots of pictures with all of our findings, and it was taking hours to upload pictures into our program. We needed someone to develop an app that would allow us to upload the pictures as we took them on the site and automatically put them in the report.

SOLUTION

What was the scope of their involvement?

We discussed our needs and goals with NS804, and they explained what technology could best solve our problem. We told them what we wanted it to look like, how we wanted it to work, and what features it needed, then they built the iOS app. They also incorporated talk to text, which automatically transcribes our field recordings into notes. Now that the app is finished, they provide maintenance and hosting.

What is the team composition?

We mainly communicate with the owner.

How did you come to work with NS804?

We met through a networking organization. Their owner showed me some of their previous work, and we had a good relationship, so we hired them.

How much have you invested with them?

Building the app cost around $13,000, and maintenance and hosting are about $200 a month.

What is the status of this engagement?

We started working together in August 2015, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They exceeded our expectations and integrated features that I didn’t even know we wanted. They solve bugs quickly and promptly deal with any technical issues. Because of their app, we streamlined our process, increasing appointments and minimizing clerical work.

How did NS804 perform from a project management standpoint?

They’re have excellent communication and are incredibly organized. We communicate in-person and over the phone.

What did you find most impressive about them?

They’re responsive and have a vast technological knowledge.

Are there any areas they could improve?

No. Whenever we have issues, they proactively try to solve them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android App Dev for Country Club Members

"NS804 was easy to work with in how they organized the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Jun. 2018
Project summary: 

NS804 designed and developed a mobile app for Android and iOS to improve member experience at a country club. The app features food ordering capabilities, pinpoint location, and golf accessory elements.

The Reviewer
 
11-50 Employees
 
Richmond, Virginia
Bret Herspold
Club House Manager, Jefferson Lakeside Country Club
 
Verified
The Review
Feedback summary: 

The app launched according to original project goals, and members of the country club find the product easy to use and impressive in its functionality. NS804’s strengths include a sound project management approach and an effective communication strategy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the clubhouse manager at Jefferson Lakeside Country Club.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We contracted with NS804 to build a mobile app that would enhance the member experience at our country club.

SOLUTION

What was the scope of their involvement?

Our team only came to the table with an idea of what we’d like the app to feature. NS804 designed and developed the app from there. The app is built for Android and iOS and includes elements relating to our food and golf services. Our members can order food through the application and have it delivered to them on our grounds with the help of a pinpoint location feature. On the golf course, the app can be used as a range finder and also offers virtual golf games. Members can also pay their membership dues through the app.

What is the team composition?

We interfaced primarily with the owner and a project manager.

How did you come to work with NS804?

We found them through an online search, but they are also located nearby. They had positive reviews, and the owner was very communicative.

How much have you invested with them?

We spent between $140,000–$150,000.

What is the status of this engagement?

Our engagement lasted from September 2017–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We held a soft launch with our board of governors to have them determine what bugs existed and what needed to change. That testing period and the process of fixing those issues took about a month, and then we introduced the app to our membership.

We have received promising feedback from our members. They are responding well to the food and golf features. Some of our members are senior citizens, and they’re still learning how to use it, but overall they’re finding it easy to use.

How did NS804 perform from a project management standpoint?

We launched the app in the summertime, which was in accordance with our goals. NS804 was easy to work with in how they organized the project.

What did you find most impressive about them?

They are great communicators. NS804 kept us updated regarding all of their progress.

Are there any areas they could improve?

No. This was a hassle-free relationship.

Do you have any advice for potential customers?

We could have eliminated the soft launch and ensuing testing process if we had outlined our needs in a better way at the beginning of the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev Prototype for Car Marketplace

"They understood the content and hit the ground running."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
April 2018 - Ongoing
Project summary: 

NS804 built the prototype of a mobile application using the Microsoft Power development platform. The solution has functionalities for photography and documentation.

The Reviewer
 
10-50 Employees
 
Richmond, Virginia
Dan Valerian
CTO, CarLotz, Inc.
 
Verified
The Review
Feedback summary: 

The team developed a simple and functional solution. A highly efficient partner, NS804 learned the project requirements quickly and met expectations for quality.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of CarLotz, Inc. We provide vehicle consignments for individuals and businesses. We also offer dealerships for people to purchase cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We hired NS804 to develop a mobile app prototype using the Microsoft Power development platform.

SOLUTION

What was the scope of their involvement?

NS804 built a working prototype that processes condition reports of vehicles. The solution takes photos, records damage, and links directly to our Microsoft Dynamics 365 implementation. First, we met with the team to discuss requirements. We then held follow-up meetings to review progress and work through any issues.

What is the team composition?

I work directly with Nick (CEO, NS804). I’ve also interacted with a developer who is no longer at the company.

How did you come to work with NS804?

The team had visited our office to discuss their development philosophy and portfolio. Meeting Nick made me comfortable with the decision to hire them.

How much have you invested with them?

We’ve spent around $5,000.

What is the status of this engagement?

We started working together in April 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app was simple and not overdone. Although the platform is new, NS804 was able to get up to speed quickly.

How did NS804 perform from a project management standpoint?

NS804 communicates clearly during the check-in meetings, which are always succinct.

What did you find most impressive about them?

They understood the content and hit the ground running.

Are there any areas they could improve?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iPad App Dev for Real Estate Company

"NS804 made the collaboration relaxed while remaining professional and delivering high-quality products."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Nov. 2018
Project summary: 

NS804 built an iOS application to replace a system for collecting data. They built the backend database using Realm, integrated data validation processes, and designed layout screens to mimic the prior app.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
Andrew Baldwin
President, True Home Reviews
 
Verified
The Review
Feedback summary: 

The app received positive feedback from stakeholders, leading to more work for NS804 to build a second version. The team was highly accessible, using tools to streamline feedback and responding to inquiries within minutes. Customers can expect a skilled team that makes collaboration effortless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of True Home Reviews. We provide data analytics to new construction builders to improve quality and customer satisfaction scores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We engaged NS804 to build a mobile application to collect data points in the field. Our current system of gathering these data was falling short of our standards and not meeting our needs.

SOLUTION

What was the scope of their involvement?

NS804 first listened to our requirements. We use iPads in the field to collect data so they agreed to build the application in iOS. Our current data system sometimes lost data if a team member forgot to back up the information or backed it up incorrectly. NS804 integrated a database tool called Realm into the new application; it saves data immediately as we collect it and streamlines data validation—an important process for our business. On the frontend, the team recreated the prior app’s layout to make the system changeover easier.

What is the team composition?

I worked closely with a sales representative; he answered most of my questions. I also communicated with the project manager, a design team, and the backend architect of our database structure.

How did you come to work with NS804?

We found them through a Google search. I wanted to find a local vendor who I could meet face to face. I interviewed multiple agencies, but I chose NS804 because they demonstrated a quick understanding and a diligent work ethic. I felt nervous about engaging an outside vendor for this work, but they made me feel assured that they would perform quality work while ensuring a smooth collaboration.

How much have you invested in them?

We spent about $30,000.

What is the status of this engagement?

We worked with them from April–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The application is complete and we’re using it internally before launching it. The app has received positive feedback from our team members for letting us record and store data more efficiently with fewer mistakes.

We’re now getting ready to develop a second version with advanced features and additional layouts. NS804 is building a web portal and dashboard that will link up to the app and be accessible to us and our clients. They’re also helping us add more optimizations to the system where possible.

How did NS804 perform from a project management standpoint?

They told me that I could reach out to their CEO as needed. I never did because my main point of contact was so prompt in getting back to all my inquiries. We communicated via text messaging and a few phone calls as needed. NS804 delivered layout screens through InVision, which let us give feedback directly on each screen and collaborate more easily with the design team. I found that feature highly valuable.

What did you find most impressive about them?

NS804 made the collaboration relaxed while remaining professional and delivering high-quality products. I felt that I could reach out to them at 2 AM and they would get back to me within minutes.

Are there any areas they could improve?

As they grow, I hope that they will balance delivering a high level of customer service to every client without over-extending themselves. I have been in businesses myself where we have grown too quickly and communication suffered as a result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their work came in under budget.
  • 5.0 Quality
    Service & deliverables
    NS804 not only met all requirements, but they also went above and beyond to deliver the best possible solution to our needs.
  • 5.0 NPS
    Willing to refer
    I have already recommended them.

iOS Development for User Purchase Monitoring App

“Their level of involvement and ideas have both been really incredible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2017 - Ongoing
Project summary: 

NS804 has designed the frontend and developed the backend of an iOS app that imports users’ purchases in order to inform them about product recalls and safety information.

The Reviewer
 
1-10 Employees
 
Washington, DC
Lauren Bell
CEO, Whystle
 
Verified
The Review
Feedback summary: 

Initial ad campaigns and user testing have both received positive feedback, thus limiting the need for beta testing prior to launch. NS804 has been responsive, communicative, and cooperative throughout. Their strategic and robust approach to a complex business objective has proved indispensable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Whystle, an application that monitors users’ purchases and lets them know of any safety issues or product recalls.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We wanted to create an app that could import people’s purchases and connect product recalls along with safety information. Nothing like that had ever been done before, so there were a lot of challenges.

SOLUTION

What was the scope of their involvement?

They developed the app for iOS. We will expand it to Android at some point, but wanted to start with just iOS due to budget constraints.

They took care of everything from frontend design to full backend development. They worked in sprints, which were 1–2 weeks in length depending on the complexity of what they were working on. We had an initial sprint when we started to do all the mockups and design. Afterwards, they started developing the backend and then moved on to the app.

What is the team composition?

I’ve primarily worked with Nick (CEO, NS804). I’ve also worked directly with a UI/UX developer who has taken care of some of the frontend design work. Jeff (Developer, NS804) has been absolutely incredible as well.

How did you come to work with NS804?

I did some searching, went to a class, and talked to a lot of people. I interviewed seven companies, but I felt like they were all just going to take what I said and do it without question. I didn’t really know what I was doing myself, so that was concerning.

Before we even met with Nick, he really thought about our objectives and invested himself in the process in order to give suggestions. I felt he would be more of a partner than the others I talked to and his price was also better. It made the most sense to go with NS804 and I’m very happy that we did.

What is the status of this engagement?

We started working with them in April 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our initial ad campaign with screens has been very positive. We’ve done a lot of user testing and the app has been ranked highly. I thought we would need to do a lot more beta testing, but all the testers thought it was ready for launch. I’ve been surprised at how positive everything is.  

How did NS804 perform from a project management standpoint?

They’re extremely responsive. Nick always gets back to me immediately whenever I email him. The team is very communicative. Sometimes we disagree on the way we should do things, but Nick is very good and always explains his perspective. If I decide it’s not the way I want to go, he’s extremely easygoing and pleasant to work with. He tells you if he thinks something is a bad idea. It’s been a very good working relationship.

What did you find most impressive about them?

They solidified my first impression that they would invest themselves in the project. It’s been a very complicated project due to product recalls and because we’ve had to try and figure out how to present the information. It hasn’t been just me directing the project and telling them what to do. They’ve delivered an end product that is wholly different than what we envisioned. It’s actually much better because they’ve really thought things through and done user testing in order to find out what people really want. Their level of involvement and ideas have both been really incredible.

Are there any areas they could improve?

I’ve been really happy. We went over budget, which I was fine with, but I think they could’ve communicated a bit better.

5.0
Overall Score This has been an overall fantastic experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are really good at communicating status updates and notifying me of delays. They prioritize things in order to meet deadlines.
  • 5.0 Cost
    Value / within estimates
    The final price—even after we added so much—is still less than the quotes we received from other companies.
  • 5.0 Quality
    Service & deliverables
    Their quality of service and deliverables are excellent.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to several people based on how easy Nick is to work with even when things aren’t perfect.

Mobile iOS Development for Social App

"I was impressed with NS804's professionalism and interest."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

NS804 developed a social mobile application for iOS. Working from the ground up, they incorporated the ability to leverage location services, a relational database, and most importantly, security functions.

The Reviewer
 
1-10 Employees
 
Washington, DC
Aaron Jones
Owner & Founder, Ironwood Creative Solutions
 
Verified
The Review
Feedback summary: 

The app developed by NS804 has proven to be successful, with positive feedback from users in test runs. The team also offered guidance and supplemental ideas, taking pride in their work as they brought the app to life. They now provide full management and development as the app prepares for launch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an independent product developer working on a new social mobile app called Simpatico. It connects people based on commonalities and interests, leveraging a relational database and location services to find users within 10 miles of each other if they share the same profiles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

This was my first experience working on a project like this. I hired NS804 after interviewing several development partners.

SOLUTION

What was the scope of their involvement?

NS804 developed my app for iOS. As the idea person, I wasn't too involved on the software side, so NS804 had to bring my vision to life. The app incorporates standard industry security functionalities, and once connections are made between individuals, users can accept each other and communicate within the app.

What is the team dynamic?

I worked with Nick [CEO, NS804] and Chelsea [UX/UI developer, NS804].

How did you come to work with NS804?

I was impressed with NS804's professionalism and interest. They had an idea of what I was trying to do, so I decided to move forward. I visited their office instead of doing everything over email and phone. As it was my first time undergoing this type of project, I wanted to sit down face to face. We had a session talking through the idea. NS804 provided additional ideas, supplementing what I already had.

Nick was honest with me about what we could and couldn’t do and guided me in that area. The other people I interviewed didn’t really challenge me with questions. It seemed to be a one-way conversation, with them saying, “We can do it.” I wasn’t comfortable hearing this without follow-up queries.

How much have you invested with them?

The cost of the project has been $25,000.

What is the status of this engagement?

I started working with NS804 around February 2017. We had an initial rollout to test some functionalities. There were a few bugs (which was expected), but NS804 was responsive in fixing them. We’re currently in beta testing after a six-month development period. We’re correcting some small things, and I’m looking forward to having a launch in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Initial blind tests on the concept were positive. The test flight went out to 50 users, half of whom created profiles and saw results. It’s a simple app that allows users to create profiles and add pictures and interests, and when someone is within range, they will get a notification. I didn’t want to compete with Facebook and Instagram but only to be a supplement, letting people know when others were around.

How did NS804 perform from a project management standpoint?

They are a one-stop shop and have provided follow-up software with which I can track all users based on location and other factors. We also have a plan for maintenance going forward, so NS804 is providing full management and development.

What did you find most impressive about them?

They take pride in their work. When we had the initial rollout, there were quite a few items I made detailed notes on and emailed to Nick. He responded quickly and identified an issue with part of the software. They had done a lot of testing, but I was seeing different results on my end. It was a little challenging, so we sat down together and realized that there was a communication issue with the developer. Some things had gotten dropped in the process, but we fixed it.

Are there any areas they could improve?

If I were to do it over again, I'd like to collaborate through the use of a project plan document detailing requirements and features along with tools/software being employed throughout the building phase and within the architecture of the app.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We finished underbudget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer