Mobile Application Development Experts

NS804 is a full-service mobile application development firm based in Richmond, VA. Specializing in native iOS and Android mobile app development, NS804 has produced over 100 apps since 2012.

We are humble. We take the time to learn what your business does, where it’s headed, and what you want to achieve.

We are passionate. We work tirelessly to give you the best possible product, and treat your goals as our own, because when we succeed, we succeed together.

We are unified. We are a complimentary team of designers, coders, project managers, app store optimizers, testers, and writers. We work with each other to better work with you.

 

We are grateful. We are thankful for every opportunity that comes to us - whether you’re an appreneur with a small budget or a fortune 300 company.

We are here to provide a service. We recognize that your ideas are the currency we work with, and we do our very best to provide you with a clear plan from start to finish.

We develop for both Android and iOS platforms, with a mastery in Java, Objective C, and Swift. We use our knowledge to help our clients understand the development process, their best path to market, and their options for capitalizing on their app’s success. We pride ourselves on our expertly-honed development skill set, and our commitment to not only produce high-quality apps, but to partner with our clients, acting as their tech-liaison to help develop and grow their app with our proven user acquisition and retention strategies.

We’re excited about new or un-tested ideas, and are always searching for new ways to solve problems to create a better, more connected, and more efficient world. We’re here to develop for you, grow with you, and together, make great, affordable, and reliable apps.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2012
Show all +
Richmond, VA
headquarters
  • 5412 Glenside Drive Suite F
    Richmond, VA 23228
    United States

Portfolio

Key clients: 

311 Productions, Mamava, Horseplay LLC, GRASP, Tilton School, Biometrix LLC, ,Choose Life Church, Award Home Inspections, Soraa, AVMA, ,Transsporter, Whystle, Sport.ly, Wells Fargo, Luck Stone, Car Lotz, Impower, Gift Caddies, ARVA, Brew Trader, Dominion Energy

Transsporter App - iOS Mobile App

Transsporter App - This iOS Mobile App is designed to allow users to setup deliveries and drivers to accept the work, similar to the functionality of an Uber/Lyft where users are on a map as a job and there is an interface for both customer and service provider.

Whystle App

Whystle is a mobile app developed for iOS Devices. Whystle is an app that provides you with safety information and product recall notices that affect you and your family. By personalizing safety information, Whystle helps keep you and your loved ones safe from potentially harmful (or even deadly) food, toys, and consumer products!

Dental Pro Trader

Dental Pro trder is an iOS and ANdroid app that was built for a dentist to create a photo based product listing commerce app like offer up allowing dentists to post used equipment for sale. We utilized native Objective-C for the iOS and Java for the Android version with Parse for the backend and Cloudinary integration for the photo sharing. Project time was 120 days.

Ab Guru

Ab Guru was made for iOS and Android to allow A Nike Fitness coach the ability to create video content and share via in app purchasing hteir workouts. we added a pep talk feature and even direct chat.

The apps were coded in Objective-C for iOS and Java for Android we leveraged Youtube for the video hosting and streaming along with Firebase for the data management. Project took 90 days from start to

finish.

 

Qwest Giver iOS and Android

Qwest Giver is an app that the company who retained us can create everyday life challenges that users can go after smalla dventures to accumulate points to redeem and challenge each other. The conept is to get people off the couch and moving. Created using Java and Firebase for droid and Objective C for iOS. Build took 4 months.

Parket iOS app for alerts on when a tow truck or parking enforcement is nearby you parked car location.

Parket was created to allow users to mark where they parked their car and then via the community be alerted when parking enforcement or a tow truck is nearby allowing the user to move their vehicle if it needs to be moved.  We integrated lcoation services, Chat services, push notificaitons and much more. We used Objectice-C on this build and Parse as the backend. Build took 3 months..

 

Mamava iOS and Android App

Mamava came to us to enhance their original version of their simple pod locator app. We integrated Bluetooth for locking an dunlocking, push notification with tips based on specific pods, in app advertising.  We again used Native JAva in Android Studio with Kumulos for our backend. Swift for iOS

Impower iOS and Android app

Impower is an app that is derived on location based services that allows users to find green enrgy and contribute a epcified amount of their energy to the green energy producer. Encourgaing alternative energy usage.   We coded the app in native Java using Android studio for Android with a MYSQL DB using PHP for logic. The iOS was coded using Swift. project duration 4 months.

 

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Reviews

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Development and Design for Payment Services Mobile App

"I appreciate that NS804 is enthusiastic about the project."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2018 - Ongoing
Project summary: 

NS804 migrated an MVP into an iOS application for a peer to business startup. The team built a back office and linked it with the iOS app. The application is awaiting launch in the App Store.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
George Cumming
Founder, RIVVIR
 
Verified
The Review
Feedback summary: 

Results are promising. The MVP received excellent feedback. Once it is available for download, the app will be an asset in the industry. While their team could be more collaborative, their professional management style is efficient. Expect a passionate team that believes in their clients.

BACKGROUND

Introduce your business and what you do there.

I’m the founder & CEO of RIVVIR. We’re a startup for a peer to business model for purchasing drinks and other items at festival events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We hired NS804 for app development. Our main goal was to build a back office and establish a link from there to our app.

SOLUTION

What was the scope of their involvement?

We provided NS804 an MVP and wanted them to rewrite the application for iOS, using the original code. The app allows users to gather tickets to purchase items on their phone. Our team had an idea of how we wanted the transaction to take place between a customer’s phone and an iPad. They performed tests with several options we supplied them and gave recommendations on how to move forward. The second part of the process was their team establishing a connection through a unique use of technology to have the app work with the back office. They also had to build up the back office.

What is the team composition?

Nick (CEO, NS804) was my main point of contact.

How did you come to work with NS804?

We’re a startup at an incubator based in Richmond. Nick was a mentor there, and we followed up with him later socially. When it came time to build out this project, he was the perfect fit.

What is the status of this engagement?

Our engagement started in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re working with NS804 daily to introduce the app into the App Store. As of last week, we received the current version on our devices, so we’re ready for the first stage. While there are no results on the iOS app to report, we previously tested the MVP with users. The app is a unique technology for commerce and has received phenomenal feedback. In conjunction with the industry and the frustration level because of the inefficiency of POS and ticket systems, we’ve shown a substitute with this product.

How did NS804 perform from a project management standpoint?

Their project management style is excellent. We communicate through phone, email, and in-person. I have a great relationship with Nick and work with him directly.

What did you find most impressive about them?

I appreciate that NS804 is enthusiastic about the project. Sometimes when something unique and different is being developed, there isn’t a comfort level. NS804 has the comfort level and belief to listen to what we want and build it out accordingly.

Are there any areas they could improve?

I think they could be more collaborative during the build process rather than finding a solution and presenting it so we can fine-tune it to our needs. It would be nice for it to be collaborative along the way.  

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Home Inspections Company

“They exceeded our expectations and integrated features that I didn’t even know we wanted.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2015 - Ongoing
Project summary: 

NS804 built an iOS app that automatically uploads photos into reports and transcribes field notes. They based the features on internal requirements and currently provide maintenance and hosting.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
Joseph Gershowitz
Owner, Award Home Inspections
 
Verified
The Review
Feedback summary: 

NS804 is extremely skilled and professional, implementing high-quality solutions. The app has resulted in a streamlined workflow, decreasing clerical work and increasing appointments. The team is prompt and responsive, quickly resolving any concerns or technical issues.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Award Home Inspections, a company that does commercial and residential inspections.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

Our reports are detailed and contain lots of pictures with all of our findings, and it was taking hours to upload pictures into our program. We needed someone to develop an app that would allow us to upload the pictures as we took them on the site and automatically put them in the report.

SOLUTION

What was the scope of their involvement?

We discussed our needs and goals with NS804, and they explained what technology could best solve our problem. We told them what we wanted it to look like, how we wanted it to work, and what features it needed, then they built the iOS app. They also incorporated talk to text, which automatically transcribes our field recordings into notes. Now that the app is finished, they provide maintenance and hosting.

What is the team composition?

We mainly communicate with the owner.

How did you come to work with NS804?

We met through a networking organization. Their owner showed me some of their previous work, and we had a good relationship, so we hired them.

How much have you invested with them?

Building the app cost around $13,000, and maintenance and hosting are about $200 a month.

What is the status of this engagement?

We started working together in August 2015, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They exceeded our expectations and integrated features that I didn’t even know we wanted. They solve bugs quickly and promptly deal with any technical issues. Because of their app, we streamlined our process, increasing appointments and minimizing clerical work.

How did NS804 perform from a project management standpoint?

They’re have excellent communication and are incredibly organized. We communicate in-person and over the phone.

What did you find most impressive about them?

They’re responsive and have a vast technological knowledge.

Are there any areas they could improve?

No. Whenever we have issues, they proactively try to solve them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android App Dev for Country Club Members

"NS804 was easy to work with in how they organized the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Jun. 2018
Project summary: 

NS804 designed and developed a mobile app for Android and iOS to improve member experience at a country club. The app features food ordering capabilities, pinpoint location, and golf accessory elements.

The Reviewer
 
11-50 Employees
 
Richmond, Virginia
Bret Herspold
Club House Manager, Jefferson Lakeside Country Club
 
Verified
The Review
Feedback summary: 

The app launched according to original project goals, and members of the country club find the product easy to use and impressive in its functionality. NS804’s strengths include a sound project management approach and an effective communication strategy.

BACKGROUND

Introduce your business and what you do there.

I'm the clubhouse manager at Jefferson Lakeside Country Club.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We contracted with NS804 to build a mobile app that would enhance the member experience at our country club.

SOLUTION

What was the scope of their involvement?

Our team only came to the table with an idea of what we’d like the app to feature. NS804 designed and developed the app from there. The app is built for Android and iOS and includes elements relating to our food and golf services. Our members can order food through the application and have it delivered to them on our grounds with the help of a pinpoint location feature. On the golf course, the app can be used as a range finder and also offers virtual golf games. Members can also pay their membership dues through the app.

What is the team composition?

We interfaced primarily with the owner and a project manager.

How did you come to work with NS804?

We found them through an online search, but they are also located nearby. They had positive reviews, and the owner was very communicative.

How much have you invested with them?

We spent between $140,000–$150,000.

What is the status of this engagement?

Our engagement lasted from September 2017–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We held a soft launch with our board of governors to have them determine what bugs existed and what needed to change. That testing period and the process of fixing those issues took about a month, and then we introduced the app to our membership.

We have received promising feedback from our members. They are responding well to the food and golf features. Some of our members are senior citizens, and they’re still learning how to use it, but overall they’re finding it easy to use.

How did NS804 perform from a project management standpoint?

We launched the app in the summertime, which was in accordance with our goals. NS804 was easy to work with in how they organized the project.

What did you find most impressive about them?

They are great communicators. NS804 kept us updated regarding all of their progress.

Are there any areas they could improve?

No. This was a hassle-free relationship.

Do you have any advice for potential customers?

We could have eliminated the soft launch and ensuing testing process if we had outlined our needs in a better way at the beginning of the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev Prototype for Car Marketplace

"They understood the content and hit the ground running."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
April 2018 - Ongoing
Project summary: 

NS804 built the prototype of a mobile application using the Microsoft Power development platform. The solution has functionalities for photography and documentation.

The Reviewer
 
10-50 Employees
 
Richmond, Virginia
Dan Valerian
CTO, CarLotz, Inc.
 
Verified
The Review
Feedback summary: 

The team developed a simple and functional solution. A highly efficient partner, NS804 learned the project requirements quickly and met expectations for quality.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of CarLotz, Inc. We provide vehicle consignments for individuals and businesses. We also offer dealerships for people to purchase cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We hired NS804 to develop a mobile app prototype using the Microsoft Power development platform.

SOLUTION

What was the scope of their involvement?

NS804 built a working prototype that processes condition reports of vehicles. The solution takes photos, records damage, and links directly to our Microsoft Dynamics 365 implementation. First, we met with the team to discuss requirements. We then held follow-up meetings to review progress and work through any issues.

What is the team composition?

I work directly with Nick (CEO, NS804). I’ve also interacted with a developer who is no longer at the company.

How did you come to work with NS804?

The team had visited our office to discuss their development philosophy and portfolio. Meeting Nick made me comfortable with the decision to hire them.

How much have you invested with them?

We’ve spent around $5,000.

What is the status of this engagement?

We started working together in April 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app was simple and not overdone. Although the platform is new, NS804 was able to get up to speed quickly.

How did NS804 perform from a project management standpoint?

NS804 communicates clearly during the check-in meetings, which are always succinct.

What did you find most impressive about them?

They understood the content and hit the ground running.

Are there any areas they could improve?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iPad App Dev for Real Estate Company

"NS804 made the collaboration relaxed while remaining professional and delivering high-quality products."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Nov. 2018
Project summary: 

NS804 built an iOS application to replace a system for collecting data. They built the backend database using Realm, integrated data validation processes, and designed layout screens to mimic the prior app.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
Andrew Baldwin
President, True Home Reviews
 
Verified
The Review
Feedback summary: 

The app received positive feedback from stakeholders, leading to more work for NS804 to build a second version. The team was highly accessible, using tools to streamline feedback and responding to inquiries within minutes. Customers can expect a skilled team that makes collaboration effortless.

BACKGROUND

Introduce your business and what you do there.

I am the president of True Home Reviews. We provide data analytics to new construction builders to improve quality and customer satisfaction scores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We engaged NS804 to build a mobile application to collect data points in the field. Our current system of gathering these data was falling short of our standards and not meeting our needs.

SOLUTION

What was the scope of their involvement?

NS804 first listened to our requirements. We use iPads in the field to collect data so they agreed to build the application in iOS. Our current data system sometimes lost data if a team member forgot to back up the information or backed it up incorrectly. NS804 integrated a database tool called Realm into the new application; it saves data immediately as we collect it and streamlines data validation—an important process for our business. On the frontend, the team recreated the prior app’s layout to make the system changeover easier.

What is the team composition?

I worked closely with a sales representative; he answered most of my questions. I also communicated with the project manager, a design team, and the backend architect of our database structure.

How did you come to work with NS804?

We found them through a Google search. I wanted to find a local vendor who I could meet face to face. I interviewed multiple agencies, but I chose NS804 because they demonstrated a quick understanding and a diligent work ethic. I felt nervous about engaging an outside vendor for this work, but they made me feel assured that they would perform quality work while ensuring a smooth collaboration.

How much have you invested in them?

We spent about $30,000.

What is the status of this engagement?

We worked with them from April–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The application is complete and we’re using it internally before launching it. The app has received positive feedback from our team members for letting us record and store data more efficiently with fewer mistakes.

We’re now getting ready to develop a second version with advanced features and additional layouts. NS804 is building a web portal and dashboard that will link up to the app and be accessible to us and our clients. They’re also helping us add more optimizations to the system where possible.

How did NS804 perform from a project management standpoint?

They told me that I could reach out to their CEO as needed. I never did because my main point of contact was so prompt in getting back to all my inquiries. We communicated via text messaging and a few phone calls as needed. NS804 delivered layout screens through InVision, which let us give feedback directly on each screen and collaborate more easily with the design team. I found that feature highly valuable.

What did you find most impressive about them?

NS804 made the collaboration relaxed while remaining professional and delivering high-quality products. I felt that I could reach out to them at 2 AM and they would get back to me within minutes.

Are there any areas they could improve?

As they grow, I hope that they will balance delivering a high level of customer service to every client without over-extending themselves. I have been in businesses myself where we have grown too quickly and communication suffered as a result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their work came in under budget.
  • 5.0 Quality
    Service & deliverables
    NS804 not only met all requirements, but they also went above and beyond to deliver the best possible solution to our needs.
  • 5.0 NPS
    Willing to refer
    I have already recommended them.

iOS Development for User Purchase Monitoring App

“Their level of involvement and ideas have both been really incredible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2017 - Ongoing
Project summary: 

NS804 has designed the frontend and developed the backend of an iOS app that imports users’ purchases in order to inform them about product recalls and safety information.

The Reviewer
 
1-10 Employees
 
Washington, DC
Lauren Bell
CEO, Whystle
 
Verified
The Review
Feedback summary: 

Initial ad campaigns and user testing have both received positive feedback, thus limiting the need for beta testing prior to launch. NS804 has been responsive, communicative, and cooperative throughout. Their strategic and robust approach to a complex business objective has proved indispensable.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Whystle, an application that monitors users’ purchases and lets them know of any safety issues or product recalls.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We wanted to create an app that could import people’s purchases and connect product recalls along with safety information. Nothing like that had ever been done before, so there were a lot of challenges.

SOLUTION

What was the scope of their involvement?

They developed the app for iOS. We will expand it to Android at some point, but wanted to start with just iOS due to budget constraints.

They took care of everything from frontend design to full backend development. They worked in sprints, which were 1–2 weeks in length depending on the complexity of what they were working on. We had an initial sprint when we started to do all the mockups and design. Afterwards, they started developing the backend and then moved on to the app.

What is the team composition?

I’ve primarily worked with Nick (CEO, NS804). I’ve also worked directly with a UI/UX developer who has taken care of some of the frontend design work. Jeff (Developer, NS804) has been absolutely incredible as well.

How did you come to work with NS804?

I did some searching, went to a class, and talked to a lot of people. I interviewed seven companies, but I felt like they were all just going to take what I said and do it without question. I didn’t really know what I was doing myself, so that was concerning.

Before we even met with Nick, he really thought about our objectives and invested himself in the process in order to give suggestions. I felt he would be more of a partner than the others I talked to and his price was also better. It made the most sense to go with NS804 and I’m very happy that we did.

What is the status of this engagement?

We started working with them in April 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our initial ad campaign with screens has been very positive. We’ve done a lot of user testing and the app has been ranked highly. I thought we would need to do a lot more beta testing, but all the testers thought it was ready for launch. I’ve been surprised at how positive everything is.  

How did NS804 perform from a project management standpoint?

They’re extremely responsive. Nick always gets back to me immediately whenever I email him. The team is very communicative. Sometimes we disagree on the way we should do things, but Nick is very good and always explains his perspective. If I decide it’s not the way I want to go, he’s extremely easygoing and pleasant to work with. He tells you if he thinks something is a bad idea. It’s been a very good working relationship.

What did you find most impressive about them?

They solidified my first impression that they would invest themselves in the project. It’s been a very complicated project due to product recalls and because we’ve had to try and figure out how to present the information. It hasn’t been just me directing the project and telling them what to do. They’ve delivered an end product that is wholly different than what we envisioned. It’s actually much better because they’ve really thought things through and done user testing in order to find out what people really want. Their level of involvement and ideas have both been really incredible.

Are there any areas they could improve?

I’ve been really happy. We went over budget, which I was fine with, but I think they could’ve communicated a bit better.

5.0
Overall Score This has been an overall fantastic experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are really good at communicating status updates and notifying me of delays. They prioritize things in order to meet deadlines.
  • 5.0 Cost
    Value / within estimates
    The final price—even after we added so much—is still less than the quotes we received from other companies.
  • 5.0 Quality
    Service & deliverables
    Their quality of service and deliverables are excellent.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to several people based on how easy Nick is to work with even when things aren’t perfect.

Mobile iOS Development for Social App

"I was impressed with NS804's professionalism and interest."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

NS804 developed a social mobile application for iOS. Working from the ground up, they incorporated the ability to leverage location services, a relational database, and most importantly, security functions.

The Reviewer
 
1-10 Employees
 
Washington, DC
Aaron Jones
Owner & Founder, Ironwood Creative Solutions
 
Verified
The Review
Feedback summary: 

The app developed by NS804 has proven to be successful, with positive feedback from users in test runs. The team also offered guidance and supplemental ideas, taking pride in their work as they brought the app to life. They now provide full management and development as the app prepares for launch.

BACKGROUND

Introduce your business and what you do there.

I am an independent product developer working on a new social mobile app called Simpatico. It connects people based on commonalities and interests, leveraging a relational database and location services to find users within 10 miles of each other if they share the same profiles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

This was my first experience working on a project like this. I hired NS804 after interviewing several development partners.

SOLUTION

What was the scope of their involvement?

NS804 developed my app for iOS. As the idea person, I wasn't too involved on the software side, so NS804 had to bring my vision to life. The app incorporates standard industry security functionalities, and once connections are made between individuals, users can accept each other and communicate within the app.

What is the team dynamic?

I worked with Nick [CEO, NS804] and Chelsea [UX/UI developer, NS804].

How did you come to work with NS804?

I was impressed with NS804's professionalism and interest. They had an idea of what I was trying to do, so I decided to move forward. I visited their office instead of doing everything over email and phone. As it was my first time undergoing this type of project, I wanted to sit down face to face. We had a session talking through the idea. NS804 provided additional ideas, supplementing what I already had.

Nick was honest with me about what we could and couldn’t do and guided me in that area. The other people I interviewed didn’t really challenge me with questions. It seemed to be a one-way conversation, with them saying, “We can do it.” I wasn’t comfortable hearing this without follow-up queries.

How much have you invested with them?

The cost of the project has been $25,000.

What is the status of this engagement?

I started working with NS804 around February 2017. We had an initial rollout to test some functionalities. There were a few bugs (which was expected), but NS804 was responsive in fixing them. We’re currently in beta testing after a six-month development period. We’re correcting some small things, and I’m looking forward to having a launch in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Initial blind tests on the concept were positive. The test flight went out to 50 users, half of whom created profiles and saw results. It’s a simple app that allows users to create profiles and add pictures and interests, and when someone is within range, they will get a notification. I didn’t want to compete with Facebook and Instagram but only to be a supplement, letting people know when others were around.

How did NS804 perform from a project management standpoint?

They are a one-stop shop and have provided follow-up software with which I can track all users based on location and other factors. We also have a plan for maintenance going forward, so NS804 is providing full management and development.

What did you find most impressive about them?

They take pride in their work. When we had the initial rollout, there were quite a few items I made detailed notes on and emailed to Nick. He responded quickly and identified an issue with part of the software. They had done a lot of testing, but I was seeing different results on my end. It was a little challenging, so we sat down together and realized that there was a communication issue with the developer. Some things had gotten dropped in the process, but we fixed it.

Are there any areas they could improve?

If I were to do it over again, I'd like to collaborate through the use of a project plan document detailing requirements and features along with tools/software being employed throughout the building phase and within the architecture of the app.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We finished underbudget.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend App & Web Design for Video Platform

"What they created for me has brought me closer to launching."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2017
Project summary: 

Using InVision, NS804 built wireframes and simulations for an iOS app that allowed users to browse and view videos.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Brennan Wise
Founder, MyQ
 
Verified
The Review
Feedback summary: 

Although the app was still in the initial production phase, the prototype was helpful when pitching to investors. NS804 continually impressed with their responsive communication, straightfoward budget guidance, and business-minded approach.

BACKGROUND

Introduce your business and what you do there.

MyQ is a startup mobile application and website for a new video platform. I am the founder and creator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

I needed a program designer to help me create the visuals and frontend of the app and website.

SOLUTION

What was the scope of their involvement?

I initially needed basic wireframes done, but NS804 also created a simulation for me using InVision. The app is currently for iOS.

What is the team dynamic?

I worked with Nick [CEO, NS804] and Kelsey [UI/UX Designer, NS804], who helped me create my new logos and visuals.

How did you come to work with NS804?

I found NS804 via Upwork; Nick contacted me and gave me a short description of their services. We had a kick-off call in which I told him what I was looking for and my budget.

How much have you invested in them?

I spent around $4,500.

What is the status of this engagement?

We worked together for the month of August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since it's still in the startup and production phase, there aren't any statistics yet. But what they created for me has brought me closer to launching. They made a good simulation that I will use to pitch to investors, which I would not have been able to do on my own.

How did NS804 perform from a project management standpoint?

We talked on the phone once or twice per week, and the average call would be 20–30 minutes. The team worked Monday through Thursday and would contact me daily on their progress. They sent me visuals on Thursdays, I would look over it through the weekend, and call them back on Monday to give general feedback. Besides phone calls, we also used email and Upwork chat.

What did you find most impressive about them?

NS804 was very genuine. Nick, in particular, was sincere and straight to the point. Upon telling him my situation, he helped me with my budget and provided feedback on the direction I should go. Essentially, Nick didn’t just take a paycheck, he actually gave me advice.

Are there any areas they could improve?

My whole experience was great with NS804, and I had no problems whatsoever.

5.0
Overall Score It was a great experience and I had no issues.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always good with timelines. If they said it would be completed by a certain date, it would be done.
  • 4.5 Cost
    Value / within estimates
    The cost was a little high but it was worth paying the extra.
  • 5.0 Quality
    Service & deliverables
    They used the basic idea of the simulation I wanted and took it a step further. They did beautiful work.
  • 5.0 NPS
    Willing to refer
    I would recommend them to others in a heartbeat.

App Development for Social Gifting Company

“I can tell that NS804 genuinely cares about our business.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Sept. 2016
Project summary: 

Assigned developers completed a long-delayed gift app, delivering within weeks what took another company several months to work on. The functional app is now live on the Apple Store and Google Play.

The Reviewer
 
1-10 Employees
 
Glen Vallen, Virginia
Charlie Vecchio
Founder, GiftCaddies
 
Verified
The Review
Feedback summary: 

NS804’s involvement is a game-changer, allowing the company to finally earn revenue from the launched app. The project team not only delivered as promised, they also gave strategic ideas for the app’s continued success. Another highlight is clear communication about project timelines and scope.  

BACKGROUND

Introduce your business and what you do there.

GiftCaddies is a social gifting app that allows users to send physical items to their friends and family. I am the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

We started the business in 2014. Another company was developing the app for us, and it was becoming an extreme challenge and frustration. I don’t come from that world, so my expectations may not have been right, but I was having issues with things I felt should have been done right away. We were ready to launch the business, but, since it’s app-based, we couldn’t. We were always waiting on the developer we were using at the time. We found out that the company originally developing our app had never worked on one before. They were more of a marketing agency who saw us as a good opportunity to get into the app space.

SOLUTION

What was the scope of their involvement?

NS804 was brought in in order to look at what the other company had done for us, and let us know what we needed to do. We were looking to them as an expert in the field. NS804 basically walked us through the process, explaining why we were encountering our problems and what should be done to fix them.

I worked directly with Nick Jones, NS804’s owner, and with his team of four people. If I had a direct question around our general strategy, I could approach Nick, who understood the project. As a founder and CEO, it was nice for me to talk to the principal of our partner company and be on the same page. For small items like a design issue with the app, I could reach out to NS804’s design person.

How did you come to work with NS804?

I am based in Richmond, Virginia, as is NS804. It’s a small tech scene that is getting bigger, and I had heard of NS804 by word of mouth. I also googled “best web developers Richmond,” and came across NS804’s website. I read their testimonials and noticed that they had clients from some of the big tech shows in Las Vegas. In addition, NS804 was just two miles away from our own office. I reached out to them and set up a meeting. I’m a sales and business development person, so part of why I brought NS804 in was their ability to walk me through technology like Heroku and other backend platforms.

How much have you invested with NS804?

Because we already had much of the backbone in place, NS804 set up an hourly contract with us. Depending on what the actual project was, we negotiated prices. As a small business owner, I appreciated being able to communicate what my budget was and never having surprise costs. There are companies that promise to work for a specific amount, only to announce that the work is a lot harder than anticipated and change the price. The total cost was below $10,000.

What is the status of this engagement?

We started working with NS804 in August or September 2016. We went live on Google Play and the Apple Store 2 ½ weeks after they came on board, which was amazing. We’re still live and going strong today.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The original company gave us an estimated timetable of 4 ½ months for the initial development, while NS804 told us the same set of tasks could be done in two weeks. People do say these kinds of things in order to get the business, but NS804 came highly referred, so we brought them in to revamp the old app. They actually did everything in two weeks, which made me realize how much time I’d wasted with the other company.

After two years in development, we had zero of everything since we couldn’t get the app live. Now that we have a product on the market, we have revenue coming in. We have gone from zero downloads to a 200% increase in users month over month. NS804 isn’t completely responsible for this, but they got our app going. The metrics are on us since we’re handling the marketing with our sales reps.

How did NS804 perform from a project management standpoint?

I’ve only had experience with two different companies in this business. NS804 is a 10/10 compared to the other one. I don’t know if it’s because we’re local, but I’ve always felt we have access to anything we need from a project management standpoint. If we need to have something done with the app that could take a week, we’ll know about any delays ahead of time. I can understand that things can happen, but good communication is very important. NS804 has let us know when they were overperforming or underperforming with respect to project timelines.

What did you find most impressive about NS804?

The one thing I love about NS804, especially about Nick, is that they don’t fall into the stereotype of app coders. They’re very good on the strategy side and provide very good ideas for the app. Not only is Nick managing his own business, but he also genuinely cares about our own beyond just wanting to get our money. People may say that this is only because they want more billable hours, but I can tell that NS804 genuinely cares about our business. They are making the app work on the backend, and they’re also genuinely interested in its success.

Are there any areas NS804 could improve?

As a web-based and app-based company, we need to understand that people have different devices. Nick has taken news about incompatibility a little too personally at times, like it was his fault. I’ve had this conversation with them and found that web and app developers will take things personally. As my technology partner, they need to know this in order for us to fix it.

5.0
Overall Score Not only for the development side but also for strategy and getting things done.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They hit almost every deadline we had. Exceptions were communicated beforehand, so there were no surprises.
  • 5.0 Cost
    Value / within estimates
    I don’t have much to compare NS804 with, but the most important thing for me was getting the app up and running. I was losing money every single day, so the two-week delivery from NS804 made them worth every penny.
  • 5.0 Quality
    Service & deliverables
    It took us two years to create a nonfunctional version. NS804 had a live and working app in 2 ½ weeks. I gained a lot of respect for them moving forward.
  • 5.0 NPS
    Willing to refer
    With the tech scene not being very big in Richmond, I’m always recommending NS804 to local owners and people I meet at events.

Development for Sports & Fitness Application

"NS804 provided a great balance of project-driving capabilities and assistance during the process."

Quality: 
4.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

NS804 provided product guidance and development for a fitness app, collaboratively managing backend and frontend design. The team now conducts updates post-publication to improve functionality. 

The Reviewer
 
1-10 Employees
 
Indianapolis, Indiana
Chris Sears
Founder, Sport.ly
 
Verified
The Review
Feedback summary: 

Beta testers and initial users have already praised the app’s concept and features. By accomplishing the goals set for the product, NS804 illustrated their long-term strategic vision, hands-on design approach, and ongoing personal investment in the partnership’s success. 

BACKGROUND

Introduce your business and what you do there.

We’re a sports and fitness application provider. I am the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NS804?

I was looking for a technology partner to bring the idea to life and to have a collaborative business relationship with us. We wanted guidance in order to put the vision together and continue to develop the app on a long-term basis.

SOLUTION

What was the scope of their involvement?

NS804 was there with us from beginning to end, starting with the initial design and vision for the app. They worked with us collaboratively in order to figure out exactly how we wanted the app to look, which transitioned into the production itself of our backend and frontend. We eventually published the app and released it into the marketplace.

I primarily worked with Nick, the CEO of NS804, who was the project lead for the majority of the work. When we were in the initial design stage, I also worked a lot with his designer. Towards the end, Nick realized that he didn’t have enough bandwidth to manage all his customers, so he started to seek help from an account management perspective, which I would say was a good thing. The reason I loved working with him is that I felt like his only customer, but I know that wasn’t the case. I’m glad that he brought some additional help towards the end.

How did you come to work with NS804?

I didn’t want to work with a company outside of the US or with a big firm which churns out applications. I initially found them on Upwork, where I searched for different vendors and got pricing quotes. NS804 provided a great balance of project-driving capabilities and assistance during the process. They satisfied all our concerns, were based in the US, had a hands-on approach, and acted as a consultant as well as a developer.

How much have you invested with NS804?

The cost of NS804’s work has been around $30,000.

What is the status of this engagement?

We started working with NS804 in May of 2016. We reached the finish line in January or February of 2017. The project is technically ongoing, even though the app is published. We’ll always go back to it and continue putting out new functions. I’m happy to keep NS804 as a technology partner for this purpose.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The product is finished, but we’re still in the infancy of actually launching it. This is on me, not NS804. I need to turn it into the successful platform I envisioned.

All of our beta testers and the other people who have seen the app loved the concept behind it, as well as its functionalities. At the end of the day, we accomplished the goals we set for the app. I don’t know if it’s better or worse than other options on the market, technologically speaking, but we are happy with NS804’s work.

How did NS804 perform from a project management standpoint?

I loved working with Nick and find him to be a great person, but from a project management standpoint, until he brought in additional help, I was the one pushing for the answers. In the worst-case scenario, I should have been requesting less information, but NS804 was more reactive than proactive. They did fulfill what they needed to fulfill, but the communication was a bit lagging towards the end of the project. When Nick finally brought in an account manager, it became extremely helpful in terms of communication. NS804 did become much more proactive, and I think that this will be a great benefit for them going forward.

What did you find most impressive about NS804?

NS804’s CEO is what stands out about the company. He is personable but also has a technology background and the ability to make a sale from the perspective of a sales nerd. I don’t talk engineering, but Nick was able to relay what was going on to me, while at the same time understanding where I was coming from, from a strategic vision standpoint. For much of the time, he actually drove the conversation and guided me along the journey. I hope that, as NS804 continues to grow, Nick can still play this part but not operate in all other areas.

Are there any areas NS804 could improve?

There were some mess-ups on the project management side of things, but NS804’s principal was great at leading the project and providing a strategic vision overall.

4.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    We got a little off track throughout the process, but I don’t know if it was my fault or NS804’s. I did throw some curve balls at times.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer