Digital Product Agency based in UK, Europe, & USA

Novoda is an industry-leading digital product agency!

Since 2008 our passionate Agile teams have partnered with some of the world’s biggest brands and disruptive startups to re-imagine their services through mobile and wider digital solutions. We specialise in working with our clients to Innovate & define R&D programs that keep them ahead of the curve. 

Our London, Liverpool, Berlin, Barcelona and New York studios are full of energetic and pro-active professionals that will work with you to define your vision, questioning what’s best for the product & your business so that we can aid you in launching a solution that outperforms your competition.

Together with our partners, we work as sociable and transparent teams. We are proudly Google Agency certified, 1 of 12 agencies in Europe to hold this certification: https://blog.novoda.com/novoda-are-google-agency-certified/

Novoda, across our studios in London, Liverpool, Berlin, Barcelona and New York have designed and engineered mobile solutions (iOS, Android, AR etc) and software for clients like SONY, News UK, SoundCloud, Tesco, ImmobilienScout24, CCleaner, MUBI, The Sun, Channel 4, with many more examples @ www.novoda.com

 
$50,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2008
Show all +
London, United Kingdom
headquarters
other locations

Portfolio

Key clients: 

Novoda, across our studios in London, Liverpool, Berlin, Barcelona and New York have designed and engineered mobile solutions (iOS, Android, AR etc) and software for clients like

  • News UK 
  • SoundCloud
  • Tesco
  • The Times
  • ImmobilienScout24
  • CCleaner
  • MUBI
  • The Sun
  • Channel 4
  • Sony
  • With many more examples @ www.novoda.com

Berliner Philharmoniker - streaming service Android app

The Berliner Philharmoniker is one of the world’s most renowned symphony orchestras. We worked alongside them to enable users to stream high-quality symphonies straight to their Android mobiles and tablets. The app captures both the nuance and the dramatic detail of every performance, bringing a truly exceptional musical experience to a wider global audience.

  • Android app
  • 2500 kbps video
streaming
  • Video on demand for 280 concerts and 10 movies—the entire concert archive
  • One live performance every three days. Live streaming available worldwide.
  • https://novoda.com/casestudy-berliner-philharmoniker

    The Times & Sunday Times Redesign

    ​​​​​​Novoda was delighted to be approached by The Times & The Sunday Times, two of the UK’s most prestigious newspapers. Find out how we delivered the new Android app, boosting unique visitors by 32%.

    This built on our successful partnership with News UK, following our app development for The Sun, the biggest selling newspaper in the UK

    • 2 usability tests each
    month
  • 4.4 stars average user rating (previously 2.8)
  • 6 articles read per visit (previously 2.5)
  • 15% user satisfaction increase
  • 32% increase in monthly active users
  • https://novoda.com/casestudy-times

    ImmobilienScout24 - Germany’s largest real estate portal

    ImmobilienScout24 is Germany’s largest real estate portal with more than 12 million active visitors each month. They boast a whopping 96% prompted brand awareness in their target market. Their goal to ‘create the world’s best real estate app across iOS & Android’ was a challenge we were excited to work with them on.

    • 2 apps: iOS and Android
    • 4.2–4.7 app store ratings
    • 10 Novoda experts
    in research, design, engineering, and product strategy
  • 19% growth in active users
  • 35% growth in user sessions
  • https://novoda.com/casestudy-immoscout

    MUBI - video-on-demand subscription service

    MUBI is a video-on-demand subscription service that provides users with access to cult, classic, independent and award-winning movies. Novoda helped Mubi create a unique cross-platform user experience worthy of their exceptional content.

    Our software and media expertise helped them solve the challenging technical requirements that come with streaming video across multiple devices.

    • A single
    cross-platform APK
  • 3 platforms: phone, tablet and TV
  • 5 people on the project team
  • 100,000+ downloads
  • https://novoda.com/casestudy-mubi

    SoundCloud - the world’s leading social sound platform

    As developers of the world’s leading social sound platform, with 175 million users each month, the team at SoundCloud are renowned for delivering exceptional quality products.

    When they asked us to help them deliver the first Android app for their artists, we knew they would have high expectations. The team at Novoda was excited to step up to the challenge.

    • 1 technical product owner
    • 4
    developers
  • 10 months of rolling releases
  • 99.9% crash-free
  • 500,000+ downloads
  • https://novoda.com/casestudy-soundcloud

    CCleaner - popular file-cleaning software

    CCleaner

    CCleaner is one of the most popular file-cleaning software systems in the world. It automatically deletes old, temporary or unnecessary files from your phone, speeding-up performance and freeing-up space.

    CCleaner chose Novoda to help with their Android app development and we’re proud to say our app is now cleaning up the phones of nearly 10 million users worldwide every

    month.
    • 3 years working together
    • 4 team members (2 full-time developers)
    • 4.4-star+ average user rating
    • 9.8 million monthly active users
    • 99.9% crash free

    https://novoda.com/casestudy-ccleaner

    The Sun - Punchy Mobile Headlines

    The Sun is the world’s best-selling English language tabloid newspaper with an average daily readership of approximately 5.5 million. Famous for its splash headlines and unique daily content such as Dear Deidre and Page 3, Novoda was the ideal partner to port their punchy headline style to Android.

    • Bold, swipeable categories and content
    • Super fast articles, image and video
    galleries
  • Integrated attractive advertising
  • In-app notifications of punchy headlines
  • Latest headlines on Widget and Daydream
  • https://novoda.com/casestudy-sun

    Tesco - Revolutionary grocery shopping app

    Tesco, one of the UK’s largest supermarket chains, asked Novoda to help them create a groceries app for their Hudl tablet. The app helps Tesco shoppers buy their groceries, manage their home deliveries and even shop by recipe.

    • Search Tesco’s entire shopping catalogue
    • Shop by recipes, automatically adding required ingredients to your basket
    • Manage your Tesco home delivery
    orders
  • The Hudl is a bright, colourful 7-inch tablet running Android 4.4.2
  • It’s sold over 500,000 units since September 2013
  • It was Launched in over 1000 retail locations
  • https://novoda.com/casestudy-tesco

    Reviews

    Sort by

    Operating System Development for Digital Art Service

    "They went out of their way to communicate potential hurdles and show deliverable results."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    May 2018 - Mar. 2019
    Project summary: 

    Novoda built and QA-tested an Android operating system. The team worked in sprints, delivering demos and prototypes.

    The Reviewer
     
    11-50 Employees
     
    San Francisco, California
    Jonathan Jecker
    Director of Product Management, depict Inc.
     
    Verified
    The Review
    Feedback summary: 

    The stable solution was fast and successful. Novoda created value and ensured an effective partnership. Open communication and logistical planning benefited the collaboration between teams.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the director of product management for depict Inc. We’re a subscription-based digital frame that enables users to cast pictures and videos from a mobile device.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Novoda?

    A former employee wrote our operating system, but it didn’t match our expectations. We hired Novoda to rewrite the operating system for Android.

    SOLUTION

    What was the scope of their involvement?

    Novoda built the Android operating system from scratch to work with the iOS app. The team provided the development structure and a new digital frame. They delivered a series of prototypes and provided QA while our team designed the UX/UI.

    What is the team composition?

    The team included an account executive, a project manager, a lead developer, QA engineers, and a team of developers.

    How did you come to work with Novoda?

    Our former colleague knew about Novoda from word-of-mouth and reacted positively to their work.

    How much have you invested with them?

    We spent around $400,000.

    What is the status of this engagement?

    We started working together in May 2018 and the partnership ended in March 2019.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Novoda improved reliability and success, primarily by eliminating dropped frames for video.  The team also made our video player faster by decreasing load time from 20 seconds to five seconds.

    How did Novoda perform from a project management standpoint?

    The team ran demos and worked in sprints. Novoda used Jira and recorded daily standups for those people that couldn’t attend the meetings.

    What did you find most impressive about them?

    Novoda proactively added structure and communication, which distinguished the team from our previous vendors. They went out of their way to communicate potential hurdles and show deliverable results.

    Are there any areas they could improve?

    No, we were very happy with them.

    Do you have any advice for potential customers?

    Have assets clearly defined ahead of the engagement. Provide any necessary materials that will enable Novoda to begin development quickly. The team readily accommodates limitations and supply shortages, but customers should still make the most of Novoda’s time.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Android Mobile App Dev for Medical Guidance Provider

    “They’re one of the best Android development agencies in London.”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    2017
    Project summary: 

    Novoda built a new version of an existing Android app, eventually handing it off to the in-house team. They built the code and worked with testers and other internal team members.

    The Reviewer
     
    11-50 Employees
     
    London, United Kingdom
    CTO, AI Health Information Company
     
    Verified
    The Review
    Feedback summary: 

    They did excellent work and openly collaborated. Their expertise and skill made them a great partner, especially for an Android project. Their cost is high, but the quality of the work is worth it.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO of an AI-powered medical and healthcare service. We deliver pre-primary health care, which uses automated systems and mobile apps to help people manage their health in addition to traditional medical services.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Novoda?

    Since we launched three years ago, our business has always been based around mobile apps. We needed to create the next generation of our Android app and didn’t have an internal development team, so we began looking for a partner.

    SOLUTION

    What was the scope of their involvement?

    Novoda improved the functionality of our Android app while we began recruiting our own developers to eventually take over the project. They provided an engineering team to work with our testers, product managers, and UX designers to build the new version from scratch. They built the code architecture and, worked on the API.

    Users interact with the AI on the app by telling it their symptoms, and then the AI tells them what condition they might have. It recommends where to get help and provides other resources. Novoda developed the features that allow users to track their health over time and integrate the app with other devices such as step counters. It also has a vast library of verified health information. They worked on the app for six months, and then our in-house team took over.

    What is the team composition?

    They provided three developers. Two were active, one assisted, and the other directed the project and did QA.

    How did you come to work with Novoda?

    We did a quick scan for Android developers and saw that Novoda was one of the most experienced agencies in London. They were also recommended by a few colleagues, so we hired them.

    How much have you invested with them?

    We spent $50,000–$100,000.

    What is the status of this engagement?

    We worked together for six months in 2017.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Their code was excellent, and we were all happy with the quality of the work.

    How did Novoda perform from a project management standpoint?

    We used the Atlassian tool set, primarily Jira, to manage the project.

    What did you find most impressive about them?

    They’re one of the best Android development agencies in London. They’re experts in software engineering and have a large amount of experience with Android, in particular. They were nice people to work with and were willing to collaborate in a slightly unusual situation.

    Are there any areas they could improve?

    They aren’t a low-cost option, but you definitely get value for your money.

    Do you have any advice for future clients of theirs?

    They’re a good choice when you need a development team to do a complex job.

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
      We managed most of the deadlines.
    • 4.0 Cost
      Value / within estimates
      They are quite expensive, but worth it.
    • 5.0 Quality
      Service & deliverables
      They did a good job.
    • 5.0 NPS
      Willing to refer
      I'd refer them.

    Android Mobile App Dev for System Optimization Software

    "Their outward-looking approach kept them current in the mobile industry."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $1,000,000 - $9,999,999
     
    Jan. 2015 - Feb. 2018
    Project summary: 

    Novoda completed an Android prototype and launched the product. They developed core functionalities and in-app purchase flows for the freemium model. The team made improvements post-launch.  

    The Reviewer
     
    11-50 Employees
     
    London, United Kingdom
    Vishal Kara
    Head of Product, Piriform
     
    Verified
    The Review
    Feedback summary: 

    The app got 50 million downloads and a 4.4-star rating in the Google Play Store. Initial monthly revenue was about $100,000. Novoda achieved these metrics with an outward-looking approach and impressive Android expertise. The team was collaborative and flexible throughout the engagement.

    BACKGROUND

    Introduce your business and what you do there.

    I am the head of product for Piriform Software. We create cleaning utilities, including CCleaner.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Novoda?

    Although CCleaner has been on the Windows desktop platform for about 10 years, we wanted to expand the utility’s offering. We nearly developed a complete Android prototype but needed a vendor with greater Android expertise to finish development.

    SOLUTION

    What was the scope of their involvement?

    The project started as a shorter engagement to get the prototype to market. Novoda developed the entire application, including the core cleaning functionality and the in-app purchasing feature. They then built the Android in-app purchase flows for the freemium model. We retained Novoda post-launch to make improvements and expand functionalities.

    What is the team composition?

    The team averaged about three people on a rolling basis. Developers onboarded and offboarded as needed. After nearly four years, almost every Novoda developer worked on our utility at some point.

    How did you come to work with Novoda?

    We wanted a local agency to make ongoing communication easier. Through an online search, we shortlisted five mobile app agencies including Novoda. Their Android expertise distinguished them from the other vendors. They could work at the low-level CCleaner required.

    How much have you invested with them?

    We spent around $1 million.

    What is the status of this engagement?

    Work started in January 2015 and ended in February 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The Android app has over 50 million downloads and a 4.4-star rating in the Google Play Store. Last December, monthly revenue for CCleaner was about $100,000. I attributed these metrics to the freemium model and Novoda’s collaborative efforts.

    How did Novoda perform from a project management standpoint?

    The partnership became a collaboration as the project evolved. I served as product manager for part of the engagement. We used Jira and daily standup meetings to keep track of work. During the latter, their team gave rundowns for the next 24 hours. We also used this time to discuss potential hurdles and delays. They worked in various agile styles, from Scrum to Kanban, depending on the project’s needs. The team transitioned between workflows in a flexible manner.

    What did you find most impressive about them?

    I’ve worked with several vendors. Novoda’s expertise and willingness to share that knowledge among team members stood out. Their outward-looking approach kept them current in the mobile industry. Additionally, they knew how to leverage that experience for the client’s benefit.

    Are there any areas they could improve?

    At times, the team’s turnover slowed the project because some members needed extra time to onboard fully. Novoda was open to feedback and then increased lead time for new members. That adjustment improved the process. Overall, their performance impressed me.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
      There were some delays due to unknown factors. Novoda was always open about this from the start.
    • 4.0 Cost
      Value / within estimates
      Although they were more expensive than other providers, we got what we paid for in terms of value.
    • 5.0 Quality
      Service & deliverables
      The team and their quality work impressed me.
    • 5.0 NPS
      Willing to refer
      I would rate this a 10 if I could.

    Android Mobile App Dev for Public Service Broadcaster

    “They're a very skilled and dedicated team of people that consistently delivers far beyond our expectations."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    July 2017 - Ongoing
    Project summary: 

    Working closely with the internal client team, Novoda manages ongoing Android app development as well as design.

    The Reviewer
     
    501-1,000 Employees
     
    London, United Kingdom
    Helen Otter
    Project Manager, Channel 4
     
    Verified
    The Review
    Feedback summary: 

    Highly regarded by all who work with them, Novoda consistently excels at delivering high-quality products and managing projects. Their knowledge, communication, and organization make them easy to work with. They stand out as a market leader and demonstrate that status in their partnership approach.

    BACKGROUND

    Introduce your business and what you do there.

    Channel 4 is a public service TV broadcaster based in the UK. All 4 is one of the UK’s leading on-demand services with over 10,000 hours of entertainment including exclusive and catch up content and over 150 box sets of iconic TV series all available for free. It is available across a large number of devices and platforms including Android, where we use Novoda for app delivery. Users can watch Channel 4 programs live or on-demand, as well as find out more about our programs and when they're on the air.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Novoda?

    Our first Android application needed a visual refresh and technical upgrade, having accumulated a volume of technical debt that was affecting performance; we selected Novoda because of their passion for the platform and their deep understanding of seamless operating system integration and native navigational cues.

    SOLUTION

    What was the scope of their involvement?

    They design, build and maintain our Android app. They’re involved in our All 4 product planning and feature delivery, including contributions to our backend services which are common across all devices.

    The full development team is based at Novoda as well as the scrum master team. We work as an integrated team to maintain and progress the app. For example, Novoda provides a resource that works with the Channel 4 design and UX team to provide the designs for the Android platform.

    What is the team composition?

    There's a tech lead, a scrum master, and an account manager. Currently they supply six developers but have demonstrated the ability to flex up and down on demand over the time that we have worked with them.

    How did you come to work with Novoda?

    We went through a competitive pitch process that included a range of new and established development agencies. Novoda were selected as our partner because of their market leading passion and expertise on Android, and the highly collaborative way that they work with clients.

    What is the status of this engagement?

    We’ve been working with them for over three years and have no current plans to change.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Novoda’s expertise is very apparent in the end results they produce. When the re-built app went live we saw an improvement in performance and a significant reduction in playback errors. They are also a Google Certified Agency and provide early insights into the Android world. They have helped us make a number of product- and technology-related decisions which boosted our app’s performance in the market, growing our customer base and improving our app ratings over the past couple of years.

    How did Novoda perform from a project management standpoint?

    We have daily stand-ups with them and speak several times a day, working closely with the scrum master. She's constantly on top of things, manages the team well, and has all the answers at hand. She’s very skilled and knowledgeable. With the Novoda relationship, I don’t have to keep chasing for updates or reminding them of deliverables and deadlines; they are highly proactive and make it very easy to work with them.

    What did you find most impressive about them?

    Novoda work more as a partner rather than a traditional supplier. They are passionate about Android and All 4 and go above and beyond to drive our combined success.

    Are there any areas they could improve?

    Not really, they’re top notch on pretty much everything they do with us.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They either hit all their deadlines or, if not, they communicate early and clearly, providing genuine reasons for any delays.
    • 5.0 Cost
      Value / within estimates
      They're very competitive and willing to flex resourcing and approach to match our budget.
    • 5.0 Quality
      Service & deliverables
      They deliver a high-quality service and product, through a strong partnership approach and the use of passionate, motivated specialists.
    • 5.0 NPS
      Willing to refer
      I'd highly recommend them.

    Mobile App Dev for Global Newspaper & Digital Publisher

    “They are our go-to people when we need top-quality work done well and done quickly.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Mar. 2017 - Ongoing
    Project summary: 

    Novoda developed native iOS and Android apps focusing on UX/UI, including user navigation and personalized subscriptions. They continue to build out video functionality and provide technical support.

    The Reviewer
     
    1,001-5,000 Employees
     
    London, United Kingdom
    Laura Drysdale
    Senior Product Manager, News UK
     
    Verified
    The Review
    Feedback summary: 

    Novoda communicates well and delivers top-notch solutions. Their technical expertise helps expedite delivery and informs interactions with other vendors. Their creative ideas and dedication to quality are hallmarks of their work.

    BACKGROUND

    Introduce your business and what you do there.

    I am the senior product manager of News UK, a global newspaper and digital publishing company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Novoda?

    We needed to build an app from the ground up specifically for the Sun. We had an older app with an outdated infrastructure. We wanted the new app to be more sophisticated with more personalization related to navigation and subscription functionality.

    SOLUTION

    What was the scope of their involvement?

    Novoda met with us in Bangalore, where we also have a development team, to start the discovery process. They helped us figure out whether we wanted to build a native app and whether to use React, Swift, or another product to build it. In the end, we decided to build native apps.

    In the beginning, development was heavily weighted toward paid programming. They helped our developers learn by teaching them the best processes to write clean code and to perform peer review. They are also heavily involved in developing the app’s menu, which is tailored so that the user can change the order.

    They’re about to deliver a vertical video feature which we hope will bring in a new audience. They are video experts, so we asked them whether to go with a streaming solution or an offline solution. They've been incredibly helpful in deciding what is best for an offline proposition because it is to be used in London where many look at the news on the Underground.

    They’ve also done product presentations to show new technologies, such as augmented reality. They’ve taken more of a visionary approach than we anticipated initially.

    The nature of their engagement has evolved over the last 12 to 18 months. It has become much more delivery-focused since we found out we might not hit our delivery date.

    What is the team composition?

    We don’t just have developers (a mix of senior and junior iOS and Android developers), but also a delivery manager who was an agile coach and Scrum Master.

    What is the status of this engagement?

    We started in March 2017 and are still working with them.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The app itself has only been live for the last couple of weeks, so we don’t have hard metrics yet. However, there's a positive sentiment about Novoda. They are our go-to people when we need top-quality work done well and done quickly. It's peace of mind. They're not just experienced developers, but a guiding force on the team.

    They are so easy to get along with; they don't feel like an agency, but a partner that cares about the work and invests wholeheartedly in the project. Our team in Bangalore sees them as mentors and teachers; they’ve learned so much from Novoda and have a lot of respect for them.

    I can’t speak any more highly of the caliber of their work. We couldn't have delivered the product without them.

    How did perform from a project management standpoint?

    They're our go-to people when we need to scope anything out. Our lead will call them to run concepts by them and they're really good in terms of estimating timelines (then meeting them) without much detail—something you don’t often find with developers.

    Our account manager is incredibly hands-on and he's in all the time. Even though they are remote, they touch base all the time and often fly to London.

    Novoda connects with our Bangalore team using Slack and Google Hangouts.

    What did you find most impressive about them?

    They've got the speed and quality effectively under their belt. They are very flexible in how we engage with them and make sure what they give us is what we need at the time.

    They come to the table with well thought out ideas. Their experience and expertise help you save a lot of time.

    Are there any areas they could improve?

    No, I don’t think so.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Despite tight timelines, they always deliver on time and challenge us to do more.
    • 4.5 Cost
      Value / within estimates
      We pay a premium, but the value we received is well worth it.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Mobile App Development Support for Data Science Company

    “They’re the best technical agency I’ve worked with in terms of their focus on quality and value.”

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $1,000,000 - $9,999,999
     
    Feb. - Nov. 2017
    Project summary: 

    Novoda provided additional development resources to assist an existing team in creating mobile apps for iOS and Android, formulating digital strategy, and expediting internal processes.

    The Reviewer
     
    51-200 Employees
     
    London, United Kingdom
    Michael Hefferan
    Head of Engineering, MyDrive
     
    Verified
    The Review
    Feedback summary: 

    All deliverables that the teams worked on together were very successful in deployment. Novoda offers a broad variety of services and technical expertise with an emphasis on code quality and maintainability. The client adopted several new practices and workflows based on the success of the project.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the engineering director at MyDrive Solutions LLC. We’re a telematics company that works in the insurance space.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Novoda?

    We had received a large volume of inquiries in a very short amount of time and our in-house development team needed assistance in meeting the demand.

    SOLUTION

    What was the scope of their involvement?

    We had to build and brand our capability to deploy to three of our customers, two in Germany and one in Italy. Novoda provided team members to work with our staff in completing those projects. Their scope included mobile development in iOS and Android, digital strategy, and overall process improvement.

    What is the team composition?

    At the peak of the project, we had about 10 people working with us with the support of senior management.

    How did you come to work with Novoda?

    We received a recommendation from a different agency that was working with us exclusively on iOS. There was a period of time that both agencies were working with us, and we were so impressed by Novoda that we took them on for future work.

    How much have you invested with them?

    We invested a total of just over $1 million on the engagement.

    What is the status of this engagement?

    We started working with them in February 2017, and we completed the project in November.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Novoda’s team emphasized the importance of meeting deadlines and setting goals around specific milestones. We kept metrics on code quality, test coverage, and several other areas. I don’t have them on hand, but we saw improvements across the board over the course of the engagement. They prioritized quality not only in terms of the product, but also in terms of the code base with reference to maintainability. Since working with Novoda, we’ve reorganized and improved our mobile development strategy and practices. The deliveries they were involved in were all very successful.

    How did Novoda perform from a project management standpoint?

    We handled project management internally, but their team members integrated smoothly with our staff. ­There are always challenges associated with bringing on new people, but they helped us improve our mobile processes throughout the project.

    What did you find most impressive about them?

    They’re the best technical agency I’ve worked with in terms of their focus on quality and value. Our engagement with them didn’t allow us to take advantage of everything they offer around products and value creation. They have an emphasis on long-term projects, and I’d recommend them to anyone who’s looking to build a maintainable product for extended use.

    Are there any areas they could improve?

    We were a unique engagement for them and it took a while for them to adapt to our workflow. However, the transition would have likely been smoother if we’d worked in the way they suggested from the beginning. We were very satisfied with the engagement overall.

    Do you have any advice for potential customers?

    Talk to them about your business challenges and where you’re looking to create value. They can help with your product strategy as well. The team is very knowledgeable on mobile space and technology, and they’ve developed several product lines with well-known customers in the past. They’re very reliable from a technical standpoint as well.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer