Norgress

BACKGROUND

Please describe your company and position.

 I am the President of a home services company 

Describe what your company does in a single sentence.

We are a local home services business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Norgress to accomplish?

• Market Analysis
• Pricing Strategy Evaluation
• Brand Management

SOLUTION

How did you find Norgress?

Referral

Why did you select Norgress over others?

• Pricing fits our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Norgress were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Norgress created a go-to-market plan for us as well as headed our digital strategy. Key deliverables included a report, brand package, website, and communication tools like email and phone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The things we looked for were stuff like increased brand visibility, better customer engagement, conversion rates, and also growth in sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great! Consistently delivering items on time and meeting deadlines.

What was your primary form of communication with Norgress?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked that they could not only craft a plan but also implement it

Are there any areas for improvement or something Norgress could have done differently?

Nope, everything was great