NORDLEAF

BACKGROUND

Please describe your company and your position there.

I'm a marketing director in a company who sell products on Amazon. We sell products for pets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NORDLEAF Digital?

We needed a company for SMM. Mail goals: raise our community in social medias, schedule posts and start advertising campaigns for sales on Amazon.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had other companies for this work, but hadn't any normal results. So we started to search for a good company who can do our goals in social medias: Instagram, Facebook, YouTube.

Describe the project in detail and walk through the stages of the project.

After the meeting and signing the contract, we proceeded according to the following algorithm:

1. Filled out a full brief, where all the data about our brand and the goals of cooperation were written.
2. Drew up marketing goals and budgets for their implementation.
3. Wrote out tactical tasks and received a command to carry them out.
4. Received a convenient weekly and monthly reporting template.
5. Created social pages for the brand and filled them with the first materials.

How many resources from the vendor's team worked with you, and what were their positions?

The following specialists were involved in our project:

1. Project manager
2. Designer
3. Stories maker
4. SMM manager
5. Targetologist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our Instagram grew from 10,000 followers to 18,000 in about six months. This became possible thanks to high-quality and interesting content, constant infusion of funds into advertising and cool knowledge of social network algorithms. You can also highlight the growth of the Facebook page by 1000 people in six months.

How effective was the workflow between your team and theirs?

Every week on Monday, the results of the previous week were posted in the chat and plans for the next were written. Also, once a month the project manager sent the results of the month and there was a call based on the results, where feedback was given regarding the next plans.

What did you find most impressive or unique about this company?

I really liked the communication with the team. All tasks were solved very quickly and qualitatively, always with a smile.

Are there any areas for improvement or something they could have done differently?

No, everything was very cool, I don't even know what to improve them.

BACKGROUND

Please describe your company and position.

I am the Head of e-com and digital of Artwinery

Describe what your company does in a single sentence.

Artwinery production is the largest in Eastern Europe and the only one in Ukraine, where sparkling wines are created according to the classic Champenoise methods: re-fermentation of wine and its saturation with bubbles is carried out naturally only in the bottle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NORDLEAF to accomplish?

• SMM and promotion of our products

SOLUTION

How did you find NORDLEAF?

Referral

Why did you select NORDLEAF over others?

• Pricing fit our budget
• Other

How many teammates from NORDLEAF were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with the strategy that included all of the steps we have to take to reach our goals, our main KPI was awareness growth that leads to increase of sales. After implementation of the strategy we reached our goals completely.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I can say that we reached our KPI’s by 125%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They don't just create strategies and campaigns, but also constantly analyse the results, learn new trends and technologies to stay at the forefront of the market. This flexibility and constant striving for improvement has helped us to achieve great success in the field of SMM together with them. It is also worth noting that their communication and cooperation with clients is of a high standard and they are always open to our ideas and needs.

What was your primary form of communication with NORDLEAF?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most and makes this company unique is their ability and willingness to adapt to change. 

Are there any areas for improvement or something NORDLEAF could have done differently?

NORDLEAF impresses with their high level of professionalism and service. They effectively develop and implement strategies for our brand, helping us to achieve impressive results.  Overall, they impressed us with their excellent quality of work and commitment to our success.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a software company 

Describe what your company does in a single sentence.

Software development services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NORDLEAF to accomplish?

• Automate marketing processes
• Improve brand awarness
• Marketing process automation
• Configuring PPC campaigns

SOLUTION

How did you find NORDLEAF?

Referral

Why did you select NORDLEAF over others?

High ratings

How many teammates from NORDLEAF were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Nordleaf for a marketing Audit in our agency. After checking our processes they helped to improve:

• Website Structure
• Helped to configure Google and Facebook advertisement 
• registered our company on several listing resources 
• Helped to improve our LinkedIn and Facebook Content Strategy 
• Improve Brand awareness 
• Our PR processes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The number of inbound leads was doubled

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning the made an audit and provided as with the listof things that we need to improve. Also they guided how to improves processes in our agency. After that we are working under subscription model where we have allocated hours each months. Usually they deliver tasks in time.

What was your primary form of communication with NORDLEAF?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were asking for small help from Nordleaf, but they actually helped to restructure and improve our marketing strategy. We like it when service providers deliver more than we expected.

Are there any areas for improvement or something NORDLEAF could have done differently?

I don't have anything to suggest

BACKGROUND

Please describe your company and position.

I am the CEO of Smart Technics

Describe what your company does in a single sentence.

Smart Technics - Retail company of electronics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NORDLEAF to accomplish?

• Social Media Marketing
• Digital advertising
• Digital marketing

SOLUTION

How did you find NORDLEAF?

• Online Search
• Referral

Why did you select NORDLEAF over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from NORDLEAF were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to increase brand awareness and reach a new audience. The agency did an excellent job in this project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased our visibility by 17% and reached 3 million new unique audience members

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and of high quality, managers are always immersed in the processes of our company

What was your primary form of communication with NORDLEAF?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They pay a lot of attention to details, study business processes, and give a lot of ideas

Are there any areas for improvement or something NORDLEAF could have done differently?

think the agency is doing a great job with everything

BACKGROUND

Please describe your company and position.

I am the CEO of MINIMAL

Describe what your company does in a single sentence.

Jewelry trade

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NORDLEAF to accomplish?

• We've brought NORDLEAF on board to boost our brand's presence on social media and online platforms.

SOLUTION

How did you find NORDLEAF?

• Online Search
• Referral
• Clutch Site

Why did you select NORDLEAF over others?

• Pricing fit our budget
• Good value for cost
• Other

How many teammates from NORDLEAF were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We increased the reach and engagement of our target audience, which positively impacted sales growth

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in subscribers by 11.5% Audience coverage 30%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team always communicated on time

What was your primary form of communication with NORDLEAF?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their creative approach and immersion in the business processes of our company

Are there any areas for improvement or something  NORDLEAF could have done differently?

In my opinion, the guys are doing well with everything

BACKGROUND

Please describe your company and position.

I am the Co-Founder of BRUSHME LLC

Describe what your company does in a single sentence.

"Brushme" company is a large seller in Western Europe and a manufacturer of paintings by number. Our production facilities are located in Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NORDLEAF to accomplish?

• Social Media Marketing
• Digital Marketing

SOLUTION

How did you find NORDLEAF?

• Online Search
• Referral

Why did you select NORDLEAF over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from NORDLEAF were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our main goal was to promote our brand on social media in the EU markets. By working with Nordleaf, we gained an increase in coverage, followers, and the number of online orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our collaboration led to increased engagement and a higher number of followers and orders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had scheduled strategic and tactical meetings, and they always responded to our requests on time.

What was your primary form of communication with NORDLEAF?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are immersed in the project and the company's business processes, helping to find other contractors if necessary.

Are there any areas for improvement or something NORDLEAF could have done differently?

We like everything, I have nothing to add.

BACKGROUND

Please describe your company and position.

I am the Managing partner of Citi Media Group (Izi Media)

Describe what your company does in a single sentence.

Provider of internet and digital television services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NORDLEAF to accomplish?

• Social Media Marketing
• Digital advertising
• Content

SOLUTION

How did you find NORDLEAF?

• Online Search
• Referral

Why did you select NORDLEAF over others?

• Good value for cost
• Referred to me

What was the size of NORDLEAF’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The objective was to enhance our social media presence, and Nordleaf was enlisted to oversee the initiative at both an operational and strategic level. The targeted Key Performance Indicators (KPIs) were achieved through the implementation of superior content, as well as effective Instagram and Facebook advertising campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reach of target audience

What was your primary form of communication with NORDLEAF?

• In-Person Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nordleaf exhibits a high degree of proactivity and assumes accountability for their actions. They consistently meet their targets and deadlines, and provide me as the client with regular updates without prompting.

What did you find most impressive or unique about this company?

The efficiency with which they complete tasks, the caliber of their output, their exceptional level of expertise are all noteworthy. Furthermore, their management of our targets was highly commendable.

Are there any areas for improvement or something NORDLEAF could have done differently?

No, we derive a sense of satisfaction from our collaboration with them, and their performance is commendable.

BACKGROUND

Please describe your company and your position there.

I'm co-owner and CMO at Newlook School. It's the international educational platform, our main goal is to create high-quality, informative, and relevant courses, marathons, and masterclasses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NORDLEAF?

For social media promotion

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partners recommended them to us, and we found good reviews about them on Google.

Describe the project in detail and walk through the stages of the project.

We started with a meeting, followed by a briefing. Then, they developed a strategy with a list of actions and KPIs. We discussed many examples and concepts before finalizing the strategy. Now, they are effectively implementing the planned actions.

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager Account Manager Strategist Designer Targetologist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We achieved an increase in brand awareness, growth in audience reach, and ultimately, an increase in sales.

How effective was the workflow between your team and theirs?

Communication was fast and efficient, the team was always proactive and responsible.

What did you find most impressive or unique about this company?

They are proactive and responsible.

Are there any areas for improvement or something they could have done differently?

In my opinion, everything was great.

BACKGROUND

Please describe your company and your position there.

I am the marketing director of a coffee company. We roast coffee beans and sell them to B2B and B2C markets in Ukraine, Poland and Romania.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NORDLEAF Digital, and what were your goals?

We had several tasks: 1. develop and implement a social media strategy for Facebook and Instagram 2. Increase the number of followers on these social networks by 50% 3. Increase the number of sales through social networks by 3 times

SOLUTION

How did you select this vendor and what were the deciding factors?

We asked for references from our business partners. We made a list of the top 3 and sent them a test task. Norleaf did the best job in our opinion. We signed a test contract with them for 3 months. We were satisfied with the results of the test cooperation. Then we continued the contract.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First, we gave the guys our goals and what we want to change. Then they audited our social media. We discussed their recommendations and approved the work plan. Set intermediate goals for 3 months. Then the guys took up the creation and posting of content, held several activities (giveaways, cooperation with trendsetters), and launched several advertising campaigns through the Meta ads manager. They set up reports in Google Analytics and taught us how to read them correctly.

How many resources from the vendor's team worked with you, and what were their positions?

All communication with us was conducted by the project manager. But we had working meetings with the owner of the company Nordleaf, a designer, videographer, and photographer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were successful. We increased the number of followers on Instagram by 60%. Increased sales almost 4 times. Returned 30% of customers with the help of remarketing.

How effective was the workflow between your team and theirs?

At the beginning of the cooperation, we had meetings once a week. On them, we corrected the work plans and formed the terms of reference. By the end of the cooperation, the guys themselves understood what we needed and called up once a month to discuss the results.

What did you find most impressive or unique about this company?

Most of all, we were impressed by the company's case studies. At that time, they worked with large businesses much more than us. Even after the end of cooperation, we turn to Nordleaf for advice when we launch new advertising campaigns.

Are there any areas for improvement or something they could have done differently?

At the beginning of the cooperation, we had disagreements in design. But after a couple of months of work, they began to impress us.