Experienced Web Technology Experts

Nopio is a design and web development studio offering high-quality services to a wide variety of businesses. Our combined experience in many domains e.g. publishing, travel, healthcare and a myriad of technologies we work with, allows us to provide you with a service that lets you worry about what you need to - and not how it should be done. We translate your ideas into technology that runs them for you.

Area of expertise

We are your team if you need one or more of:

  • Technology consulting, project discovery and planning.
  • Back-end development either from the ground up or using existing solutions.
  • Front-end development, responsiveness eg. using Bootstrap.
  • Design & Branding
  • CMS integration - Wordpress.
  • eCommerce integration - Spree Commerce, WooCommerce​​​​.
  • Infrastructure design and deployment - Ansible, Chef, AWS, DigitalOcean.

Common pros

  • High quality - we stick to a rigorous testing process during the development and perform the final round of testing just before releasing the final version of the product.
  • Always in touch - we assign you a single person as a point of contact. This helps to keep the communication organized and you don't need to worry if you sent a request to the correct person.
  • Flexibility - our team is especially good at spotting and reporting what can be optimized or changed to offer a better end-user experience. Working with us you will get a lot of feedback and suggestions.
 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
Kraków, Poland
headquarters
other locations

Portfolio

Key clients: 

We have successfully developed many web development projects, including blogs, publishing, and talent management platforms, e-commerce sites, travel agencies, a HIPAA compliant web app, and a non-profit contest platform. Our key clients are: Porter Novelli, Genea, The Underwear Expert, Ceros Inc., World Politics Review, Scholastic Art & Writing Awards

Porter Novelli Image

Porter Novelli

Agency decision makers, happy with Nopio’s previous projects, decided to bring us in to simplify the CMS, fix website visual and functional issues and add new custom features that were requested by content managers. We went through the existing system and advised the client that it wasn’t cost effective to continually update the existing system.

From there, the Nopio team estimated the cost of the needed updates would

surpass that of a clean rebuild with our usual clean and extremely easy-to-use CMS built on top of WordPress and Advanced Custom Fields plugins. The main points of the plan were:
  • Keep the existing style of the website but recreate them in order to eliminate all the issues with smooth scrolling, visual issues, and mobile experience.
  • Create new content management menus in the admin panel that are clear and easy to use by staff without web development training.
  • Make sure that the site is extendable so there are no problems with adding new features or sections.
  • Enhance the design with all the small details that were always planned but were not possible in the previous version of the build.
  • Make sure that the site is well optimized and has great performance.
  • Move all the content from the old site, including blog posts from the last 8 years.
MiHomecare Image

MiHomecare

MiHomecare, one of the UK's largest home care providers, needed to improve his website in terms of usability, design and easy to use CMS.

 TreeCasa Resort Image

TreeCasa Resort

TreeCasa Resort, a magical retreat space in Nicaragua, needed a website presence that reflected the quality of the experience the resort offers to its guests.

Maiden Noir Image

Maiden Noir

We helped Maiden Noir, a Seattle based fashion store, to solve some technical difficulties, re-brand their online presence to the provided design and make sure the site looks great on mobile devices.

Patten Studio Image

Patten Studio

Patten Studio creates amazing experiences that offer interaction between people and technology. We helped them change the company website to match the awesomeness of the installations they create.

The Underwear Expert Image

The Underwear Expert

The Underwear Expert offers a unique subscription product that is fully optimized for a given customer. We created a system that deals with planning, inventory management and order fulfillment tasks at levels far beyond what can be handled manually.

Ceros Image

Ceros

Ceros provides an interactive content creation software. As an additional team, we helped them with all needed changes, updates and maintenance of the client facing websites.

Reviews

Sort by

Digital Infrastructure Transformation for Internet Company

"Nopio is very flexible and appreciative of the various working styles and individuals we have at the company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

Nopio heads the digital infrastructure transformation of an internet company. Over the years, they helped in promoting the company to convert its prospective clients to loyal customers. 

The Reviewer
 
201-500 Employees
 
New York, New York
Jack Dixon
Creative Director, Ceros
 
Verified
The Review
Feedback summary: 

Even at the start of the engagement, Nopio showed a deep understanding of the company's requirements. They were always able to easily follow procedures and meet the standard of deliverables. Their relentless passion allowed for continued top performance of all the client's digital properties.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Ceros is a cloud-based design platform that allows marketers and designers to create immersive content without writing a single line of code. It is a tool that can transform and liberate your digital presence across all digital touchpoints, and it’s backed up by a team of experts. I hold the position of Creative Director, and I am directly responsible for our web properties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nopio, and what were your goals?

Nopio has helped Ceros transform it's digital infrastructure and maintained our growing list of requirements over the years. Our web properties serve to help us convert prospects into customers, as well as inspiring and educating existing customers on our offering.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew from the first few meetings that these guys understood us and were able to work extremely quickly to facilitate our needs. Sometimes projects have tight deadlines and follow unconventional processes, but Nopio has never failed to deliver on time and within budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ceros owns several web properties as part of a growing ecosystem, backed by a large marketing team that is responsible for creating content, events, showcases, galleries, and editorial to meet the needs of our business. We needed a platform that the team would feel comfortable using, which required minimal onboarding.

How many people from the vendor's team worked with you, and what were their positions?

  • Piotr - CEO & Founder
  • Monika - Senior Frontend Developer
  • Agnieszka - Frontend Developer
  • Karol - Front-end Developer
RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From continued site performance improvements, to higher dwell times and faster, more efficient conversions, Nopio has helped Ceros perform better across all it's digital properties.

Describe their project management style, including communication tools and timeliness.

Nopio is very flexible and appreciative of the various working styles and individuals we have at the company. A combination of weekly meetings, dedicated Slack channels, project management software has helped us form an efficient working practice.

What did you find most impressive or unique about this company?

Nopio understands the importance of delivering excellent customer experience. From pixel-perfect layouts, to clean code, to fast load times and quick turn arounds, we could never have kept up in-house without their help.

5.0
Overall Score Thank you Nopio!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have always worked around our schedule to make things happen
  • 5.0 Cost
    Value / within estimates
    We have formed a great working relationship over the years
  • 5.0 Quality
    Service & deliverables
    Fast, efficient
  • 5.0 NPS
    Willing to refer
    I already have, several times!

Text Messaging Web App for Investor Marketing Firm

"I particularly noted their positive attitude and proactiveness in making decisions for the best result."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - June 2020
Project summary: 

Nopio helped develop a direct-to-business SMS solution that serviced North American clients. After the MVP launched, they developed additional features based on priority and supported QA/QC efforts.

The Reviewer
 
11-50 Employees
 
Toronto, Canada
CEO, Plexus Media
 
Verified
The Review
Feedback summary: 

The end client quickly shifted their focus to the new solution and have even hired members to help expand it. Nopio maintained clear expectations through a ticket management tool, which helped organize their offshore team. Adherence to timelines and responsiveness were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Plexus Media is a data-driven investor marketing firm enabling new digital ways to share investment stories and attract potential retail investors. I am the co-founder and CEO of Plexus Media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nopio?

A client in the telecommunications industry saw an opportunity to better serve its customers with an SMS solution that had not yet been developed. We reached out to Nopio for assistance in creating this solution from the ground up for our client.

What were your goals for this project?

The goal of the project was to provide a unique direct-to-business SMS solution to their clients across North America.

SOLUTION

How did you select this vendor?

Nopio had an excellent track record with previous clients, and during negotiations, communication was transparent and efficient. We wanted someone who would be easy to work with and proactive.

Describe the project and the services they provided in detail.

They designed, developed, configured, and launched the new application for a direct-to-business SMS solution. After launching MVP product, they iteratively developed additional features based on priority. They helped manage QA/QC with our team, to ensure the highest quality releases at each iteration.

What was the team composition?

The team utilized for our project included specialists in product management and application development. Nopio fluidly included new team members as different tasks occurred requiring different specialties.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Although we cannot share figures related to the recent launch of this technology solution, this collaboration has certainly expanded the business opportunity for our client in North America and shifted their focus in a short matter of time. They have since hired team members to fully focus on the new solution, and plan for further expansion in the coming months due to its success.

How was project management arranged and how effective was it?

Our team provided the vision and initial wireframes for product development, and transmitted client and user expectations throughout feature development. A ticket management tool was used throughout the process.

Communication was efficient and clear, and response times were very quick from the Nopio team. We communicated extensively via Email, Asana, Google Meet, and WhatsApp—tools that our team was already familiar with. Although Nopio is an offshore firm, we experienced no issues with language barriers or time differences.

What did you find most impressive about this company?

They operate quickly and efficiently. I particularly noted their positive attitude and proactiveness in making decisions for the best result of any given situation. They were easy to communicate with, and responded to requests quickly. Also, they stuck to timeframes that they provided us on each feature development, and we at no point fell behind schedule—something we have found rare in our experience!

Are there any areas for improvement?

There is very little I believe they could improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rebranding & Web Design for Real Estate Saas Compamy

“We can tell they really want to make us happy.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

Nopio provides web development and rebranding services for a real estate software company. Their work includes logo design, color scheme implementation, as well as branded collateral.

The Reviewer
 
51-200 employees
 
Irvine, California
Kim Marchbank
Head of Marketing, Genea
 
Verified
The Review
Feedback summary: 

Nopio’s work has met the mark. The team delivered a successful brand and site that fit their client’s aesthetic. Customers can expect an efficient team that goes the extra mile to ensure their customer is happy with the finished product.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing at a real estate software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We needed help with web development and rebranding.

SOLUTION

What was the scope of their involvement?

Our old brand was dated, and we needed to refresh it to reflect our company. Nopio did our complete rebranding, including a new logo and color scheme. They also made brand style guide, as well as business cards and letterheads. The team also did our new website, adding an additional product from an acquisition.

What is the team composition?

Piotr (CEO) is our main point of contact. We also worked with one designer.

How did you come to work with Nopio?

I met Nopio at a previous company I worked for. They did good work then, so I wanted them to complete this rebrand too.

How much have you invested with them?

We’ve spent $25,000.

What is the status of this engagement?

We started working together in February 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re satisfied with how everything looks now. We’re phasing out another brand that we acquired, so they’ve been a huge help with that.

How did Nopio perform from a project management standpoint?

They’re super responsive. We communicate mostly through Asana. They stuck to our deadlines, so we’re very happy.

What did you find most impressive about them?

We can tell they really want to make us happy. They don’t nickel and dime any little changes that happen out of scope; they truly want to see us happy with the end product. It’s very refreshing.

Are there any areas they could improve?

No, nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We gave them a timeline and they worked to stick to it.
  • 5.0 Cost
    Value / within estimates
    Their price was super reasonable.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond, and the design was exactly what we were looking for. They put out quality work.
  • 5.0 NPS
    Willing to refer

Wordpress Dev for Community Management Web Comic

"They were fast, efficient, and responsive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - May 2020
Project summary: 

Nopio offered design services that involved developing a WordPress template.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Jake McKee
Lead Creator, Home Game Comic
 
Verified
The Review
Feedback summary: 

The team efficiently delivered a high-quality site design, allowing the client to quickly launch a new project within a critical timeframe. It was an excellent experience overall.
 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Home Game Comic (http://www.homegamecomic.com), Lead creator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nopio?

Development of design and Wordpress template

What were your goals for this project?

To develop a Wordpress template, as well as some technical migration work from an older GoDaddy server

SOLUTION

How did you select this vendor?

Recommendation from a colleague

Describe the project and the services they provided in detail.

* Design work * Wordpress template creation * Technical and project management work

What was the team composition?

Project lead and developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The team was able to get the site design and up and running in no time at all. They were fast, efficient, and responsive. This was fantastic for me because I was trying to launch a net new project during the pandemic that was pandemic related. So the timing was critical.

How was project management arranged and how effective was it?

Direct project management between me and the PM

What did you find most impressive about this company?

Speed and quality of work

Are there any areas for improvement?

No, I had a great experience. I'm continuing to use them for additional work.

5.0
Overall Score Already using them for follow-on work!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy to work with them and timing turn around
  • 4.5 Cost
    Value / within estimates
    Inexpensive cost, but not cheap work
  • 5.0 Quality
    Service & deliverables
    Great work, fast turn around, and quality craftsmanship
  • 5.0 NPS
    Willing to refer
    I've already recommended them!

Web Dev for Farming Management Platform

"We were shocked at how well the Nopio team did on our website both aesthetically and technically."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2019 - Jan. 2020
Project summary: 

Nopio created a WordPress site for a tech company for the pork production sector. They worked to build a responsive platform with complex HubSpot integrations that would allow for new marketing initiatives. 

The Reviewer
 
1-10 Employees
 
Miami, Florida
Nicholas Bartlett
Lead Designer, EveryPig, Inc.
 
Verified
The Review
Feedback summary: 

Nopio delivered a website that's aesthetically stunning and easy to maintain. They hit all of their deadlines while cueing the client in on all developments. Their great communication skills made the project a breeze. They're a customer-focused team that feels like an extension of your own.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We started EveryPig because we saw an incredible opportunity to bring technology to pork producers while increasing transparency in the swine industry. I lead our design team.

We approach pork production problems with a customer experience mindset. As such, the needs of our end-users drive our product design. This method allows us to create easy-to-use software pork producers, field staff, and veterinarians will actually use. We love what we do, and I think you will too.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nopio?

Nopio provided WordPress web development for us. We need a thoughtful development team that would care as much as we did about the quality of our site.

What were your goals for this project?

Our goal was to build a responsive website on WordPress with deep Hubspot integrations. We needed a much more up-to-date website that gave us more flexibility to experiment with our marketing and sales funnels.

SOLUTION

How did you select this vendor?

We sent out RFPs to several development houses including our in-house team. We considered six teams during the process. We chose Nopio due to their open and friendly quoting process and fixed-bid contracts.

Describe the project and the services they provided in detail.

We built a pixel perfect website mockup using UXPin which included all guidelines and specs. From there we developed a technical requirements document. It was very important to us that the development team provided a pixel-perfect site based on our mockups.

It was also very important that WordPress was implemented in such a way to make it easy to maintain. It wasn't enough that we had code dumped in blocks, we needed fully-flexible custom-built blocks in WordPress that would enable any nontechnical member of our team to make edits and maintain the website. Nopio also provided a great deal of technical consulting along the way.

What was the team composition?

Nopio provided four resources. An account manager, technical lead, and two senior-level front end developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were shocked at how well the Nopio team did on our website both aesthetically and technically. The site looks great and their unique approach to WordPress means we have a really easy to maintain website.

How was project management arranged and how effective was it?

The Nopio team uses Asana for project management. They hit all their deadlines and made sure we were in the loop at all points in the process. Their whole team speaks great English and as such communicating with them was a breeze.

What did you find most impressive about this company?

Nopio is a customer-focused company which means they really care about their customers. Honestly, they felt like an extension of our in-house team and that's hard to find. Furthermore, they thought around corners for us, which meant we could put our trust in them that they'll find the best solutions without us having to constantly nag them.

Are there any areas for improvement?

Nope.

5.0
Overall Score A Top Tier Development House
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Super flexible communication and scheduling
  • 5.0 Cost
    Value / within estimates
    Fixed-big, what more can I say.
  • 5.0 Quality
    Service & deliverables
    These guys are true craftspeople
  • 5.0 NPS
    Willing to refer
    Everyone deserves Nopio-Level development, but not everyone can find a Nopio

WordPress Dev & Design for Workspace Provider

"I’ve been impressed by their end-to-end service—that’s what I value the most in our relationship."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2018 - Ongoing
Project summary: 

Nopio made design and infrastructure updates for a workspace company’s WordPress website. In addition to ensuring proper server functionality, they added a chatbot and a geolocation module.

The Reviewer
 
51-200 Employees
 
New York, New York
Peter Feytser
Product Manager, Industrious
 
Verified
The Review
Feedback summary: 

Nopio has proven to be a talented vendor capable of integrating seamlessly into design and development workflows. They are engaged communicators and dedicated problem-solvers regardless of time constraints. The team can manage projects end-to-end, setting them apart from other firms.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a product manager at Industrious. We are a co-working space with about 60 locations around the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

A different vendor built our website on WordPress, but we didn’t have the internal engineering resources necessary to make changes to the site when we felt they were required. We engaged Nopio when we decided to make design and structure edits to our website.

SOLUTION

What was the scope of their involvement?

Nopio managed the WordPress site for us end-to-end. They’ve been able to accommodate anything we request—whether that’s making sure our servers are running correctly or integrating our third-party services, such as the chatbot or geolocation module we have on our site. We launched a website redesign in early December 2018 and added new features and content.

What is the team composition?

We work with Piotr (CEO/Founder, Nopio) and one developer. We scale the developer’s hours up and down depending on the required hours to push new updates to the site. 

How did you come to work with Nopio?

I inherited this project from a colleague of mine who left our company a few months ago, so I am unsure of the initial selection process.

What is the status of this engagement?

Our engagement began in April 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Hiring an internal team is time consuming and sometimes unpredictable. The value Nopio offers is being able to step into a project with their knowledge and expertise and allow us to move more quickly.

We are extremely satisfied with the quality of their work. Nopio turns around projects quickly. They’ve helped us improve our infrastructure, and the frontend updates they’ve introduced have been practical as well.

How did Nopio perform from a project management standpoint?

Nopio is professional, knowledgeable, and flexible. For somebody in my position, I appreciate that. They are active participants in our morning video conference stand-ups and the management of our Jira board. When we have emergencies come up during what would be off hours for them in Poland, they are still responsive through Slack and emails if necessary.

What did you find most impressive about them?

I’ve been impressed by their end-to-end service—that’s what I value the most in our relationship. Some vendors may only be knowledgeable about WordPress but lack expertise in setting up servers. Nopio offers it all.

Are there any areas they could improve?

Whenever we need options for the best tool to accomplish a certain task, I wish Nopio had more ready-made opinions on the best solutions to save us time researching answers. Admittedly, that’s a little unfair to ask of them because we can’t expect them to anticipate what all of our needs will be.

Do you have any advice for potential customers?

I’d advise anyone starting to work with an augmented engineering team to come up with a clear workflow. It’s critical to set the expectations from the beginning as to when the developers are available and the means of communicating with them.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Educational Web Redesign for PR & Marketing Firm

“Nopio's team works very quickly and thoroughly, producing flawless code that's easy for us to understand.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2016 - Ongoing
Project summary: 

Nopio redesigned a website for a client, collaborating with an internal designer on the wireframes. 

The Reviewer
 
1001-10, 000 Employees
 
New York
Meredith Ciochetto
Creative Producer, Porter Novelli
 
Verified
The Review
Feedback summary: 

Nopio carried out website design work through robust coding implementation. Responsive and timely in their approach to projects, working with their team continues to be relatively seamless despite their distant location.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a creative producer a global PR and marketing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We engaged Nopio for website redeisgn services.

SOLUTION

What was the scope of their involvement?

Nopio redesigned a website for one of our clients in the education industry, collaborating closely with our designer on the wireframes and then implementing the changes.

What is the team composition?

We mainly work directly with Piotr (CEO, Nopio), as well as Monika (Project Manager, Nopio).

How did you come to work with Nopio?

They were recommended to us by a colleague.

What is the status of this engagement?

We've been working with them since September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're completely confident in their ability to achieve our goals. Nopio has produced great work for our client that has received a lot of positive feedback.

How did Nopio perform from a project management standpoint?

They've been great to work with thus far, hitting all of our deadlines and working with a sense of urgency. Despite their distant location, we're able to reach them when we need to and track progress through Asana and Trello with relative ease.

What did you find most impressive about them?

Nopio's team works very quickly and thoroughly, producing flawless code that's easy for us to understand and maintain as needed.

Are there any areas they could improve?

It would be helpful to know the full team working on our project from the beginning, as well as their availability so we know what hours of the day we're able to reach them given the time difference.

Do you have any advice for potential customers?

I recommend setting up a project management tool to track the progress in an organized, timely manner from the start. Their team is very flexible, so I'm confident they'd be able to accommodate the needs of any client.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Dev for Hotel Retreat Center

"They’re easy to work with, and they are a good resource for technical recommendations."

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

Nopio implemented the wireframes and designs provided by a third party to develop a WordPress website to raise business awareness. They transferred visual and written content to create an informational site.

The Reviewer
 
1-10 Employees
 
San Francisco Bay Area, California
Co-founder, Hotel Retreat Center
 
Verified
The Review
Feedback summary: 

The website is visually impressive and matches expectations for the project. They followed guidelines well and were overall easy to work with. The engagement experienced minor delays because of QA management, but file sharing and progress tracking were organized.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am one of the co-founders of a hotel retreat center in Central America. As part of my role, I manage all marketing and branding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We’re a relatively new resort, so we had an interim website in place. But as we’ve built it out, we’ve come across new needs, so we wanted to transfer to WordPress to take advantage of its features and add functionality. We wanted the website to tell our story and drive bookings and interest.

SOLUTION

What was the scope of their involvement?

We had a third-party designer create the wireframes and the visual presentation, and Nopio followed those guides and helped implement them. We reused some content from the old site but not a lot of it. It’s primarily an informational website, complete with pictures, videos, and other content.

What is the team composition?

I worked with one of the Nopio founders and one main developer. Those were the two I interfaced with, but there might have been other members of their team.

How did you come to work with Nopio?

They were recommended to us by a colleague who had worked with them on a website.

What is the status of this engagement?

We began working with them in November 2017 and our site is nearing launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nopio has implemented what we asked for, and we are very happy with the look of the website.

How did Nopio perform from a project management standpoint?

We used Trello and had it well organized in terms of the assets we gave them, the wireframe designs and whatnot. The one challenge with this project, and it’s not entirely their fault, was the difference of time zones. I’m in San Francisco, they’re in Poland, and some members of my team are in New York and Nicaragua, so everybody is on different schedules, and that makes it more challenging in terms of turning projects around quickly.

What did you find most impressive about them?

They’re easy to work with, and they are a good resource for technical recommendations.

Are there any areas they could improve?

I’m unsure if they have a QA manager on staff, but they didn’t always solve everything that needed fixing. Some things would sometimes require one more round of work. They’re happy to go back and fix it, but that causes another delay. Those kinds of things can be avoided with more oversight.

Any advice for potential customers?

We found it useful to have weekly standups to review smaller items and discuss what’s being worked on.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby-based Web Dev for Software Company

"Since we’ve been working with Nopio, we have been able to improve the website and develop new features."

Quality: 
5.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Summer 2017 - Ongoing
Project summary: 

Nopio provides ongoing support and new developments for a custom-built Ruby on Rails website. They enhance the backend CMS by integrating with marketing automation and creating new features.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Digital Marketing Executive, Erlang Solutions
 
Verified
The Review
Feedback summary: 

All the custom backend features and functionalities Nopio built resulted in an improved user-friendly CMS and integration with backend systems. It streamlines the internal marketing team’s workflow, making tasks easier to complete at a higher velocity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a member of the corporate marketing team at Erlang Solutions. Our software company provides consultancy services and products in the programming language called Erlang. We're based in different offices throughout Europe and the U.S. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We were looking for ongoing support from Ruby on Rails developers for our custom-built website. We often need fixes and improvements on quite short notice. The support and technical development of that platform were initially in-house, but we decided to engage with an agency. We had a list of tasks for Nopio to complete for our first project together.

SOLUTION

What was the scope of their involvement?

Nopio has created and integrated several new features for our company's corporate website. It’s custom built in Ruby on Rails, so some things were hard coded. We requested specific features and functionalities that we can modify internally. Nopio implemented Google Tag Manager and made sure tall the tracking scripts on the website were clean and worked properly. This tool lets us now manage them ourselves.

Nopio added more flexibility to the CMS and integration with the marketing automation backend system. They added form editing and made changes to widgets. They also made it possible to have gated content on the site such as whitepapers users can download. They're mostly involved in technical development rather than design. In a few cases, their frontend developer has made minor changes.

What is the team composition? 

In the beginning, we mostly worked with the owner and founder, and Krzysztof (Rails Developer, Nopio) was our regular developer. As it progressed, they introduced another slightly more senior developer to the project. On a daily basis, we now mostly work with those two resources. They’re in close contact with our system administrator team. 

How did you come to work with Nopio?

We found Nopio while doing research online. We based our shortlist of agencies on skill sets, past projects, reviews of their experience, and client interviews. 

What made us decide to go with Nopio was their pleasant mode of personal contact. We liked that the founder was skilled and hands-on. He gets personally involved in projects. 

What is the status of this engagement?

We started working together in the summer of 2017, so it's been about a year now. Our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we’ve been working with Nopio, we have been able to improve the website and develop new features. Within the marketing team, having a much more flexible CMS makes work easier and faster. 

Nopio's efforts and deliverables have led to more results for the entire company. The changes they’ve made have also positively impacted all the PPC campaigns we're running. We’ve been generating more new leads, conversions, and enquiries. 

How did Nopio perform from a project management standpoint?

They're quite quick regarding time management and responding to our questions. In the beginning, the founder had several different roles. He was both project managing and technically involved. Being the founder, he's also engaged in different clients' projects. 

A few months ago, our regular developer was less available because he’d started a university course again. They quickly addressed this by ensuring we had support from another resource at this time.

What did you find most impressive about them?

This type of work can seem complicated to us as marketers because we can't code. If things are hardcoded, Nopio translates the actual work they’ve done in terms that are easy to understand They've made quite simple for us to work with the CMS modifications they’ve built.

Are there any areas they could improve?

Automating the overview and time process could help ensure we received it every week. Sometimes, both of us would forget to either send or request one. We ended up getting it on more of a bi-weekly or irregular basis. 

Do you have any advice for potential customers?

Make sure to be in touch on a day to day basis and hold weekly meetings to discuss ongoing tasks. Make sure to have clear communication and briefings on the features that you'd like to have included. 

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    Sometimes we have to postpone the deadlines, but delays come from our side as well.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cloud Migration for Education Nonprofit

"We had 140,000 submissions the year we started, and by the time I left, we had more than 310,000."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2010 - July 2016
Project summary: 

They were brought on to migrate our registration site over to a new Cloud platform, as well as for further development, support, and maintenance. They were also brought on to help build our digital archives.

The Reviewer
 
11-50 Employees
 
New York, New York
Dominic Matar
Director, Web & IT, Scholastic Art & Writing Awards
 
Verified
The Review
Feedback summary: 

The client saw a growth rate of over 100% and the new cloud platform that they migrated to was able to keep up with that growth rate. They appreciate that Nopio was flexible and able to adapt to the changing needs of the project. Along with flexibility, they were able to meet their deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Scholastic Art and Writing Awards is a non-profit which runs a yearly competition for young artists and writers between grades seventh through 12th. I no longer work for the company, but I was director of web and information technology when I was there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

When I arrived at the Alliance, we were facing rapid growth, and we had an unstable, buggy platform, hosted on physical servers which could not respond to the cyclical nature of our program. I worked closely with Nopio to migrate over to a scalable cloud-based system, and over the next five years we enhanced the underlying platform, designing and implementing custom-built solutions to address the growing needs of the organization and its constituents.

SOLUTION

What was the scope of their involvement?

Nopio migrated us onto AWS [Amazon Web Services]. The tools we were using were EC2, elastic load balancing, S3, and Amazon RDS [Relational Database Service]. We also built digital archives which contained several thousand records. Our working relationship was very close. I oversaw the product on location and evaluated the need for updates. I had trust in Nopio’s ability to give constructive and objective feedback for different solutions. I presented the problem to Nopio, and then I would work with them to come up with solutions. Sometimes I would create wireframes and sometimes Nopio would. Sometimes we would build the solution incrementally based on the urgency.

How did you come to work with Nopio?

I started at Scholastic in January 2010, and Nopio had already been vetted before I was hired on.

How much have you invested with Nopio?

We spent between $100,000 and $150,000 per year with Nopio.

What is the status of this engagement?

The project is complete.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We had 140,000 submissions the year we started, and by the time I left, we had more than 310,000. We grew by more than 100% while I was there. Once we migrated to a cloud-based platform which could accommodate the growth and cyclical nature, then we had close to zero downtime. Everyone was very satisfied with Nopio's work.

How did Nopio perform from a project management standpoint?

Nopio was very flexible and was able to adapt to whatever our project structure was. I worked with the account manager, he was always very aware of our cycles and our high urgency moments, and always made himself available when we needed him. With larger scope projects, we would set deadlines, and they were able to meet those. If a deadline was unrealistic, Nopio talked through it with us, and the same way was done with the budget. We also had some budget concerns and set a ceiling when we needed to scale back. Nopio was very good at communicating about where we were at with the budget.

What did you find most impressive about Nopio?

I appreciated Nopio's ability to pass on knowledge. As an offsite consulting entity, our fear was losing the programmer. Nopio was good at bringing a second person on to help and made sure there was no loss of knowledge. I notice they are expanding into different fields including designing, SEO [search engine optimization], etc. which is great.

Are there any areas Nopio could improve?

For our needs, the team at Nopio was just right.

5.0
Overall Score This is my score for the same reasons I stated before.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Nopio was always able to deliver on time. They put in extra hours when needed.
  • 5.0 Cost
    Value / within estimates
    Nopio was very upfront about cost. They were willing to analyze and help us reassess needs and requirements to adapt the cost to our budget. They prioritized the projects to get the most out of the money we were investing.
  • 5.0 Quality
    Service & deliverables
    I feel that Nopio did not overcommit and were realistic in their assessment of projects. They were good at delivering on time and following through with any training or adjustments that were needed.
  • 5.0 NPS
    Willing to refer
    Nopio was great to work with not only from an on-paper perspective but also from a personality, enthusiasm, and dedication point of view. If I were in a similar situation, I would be thrilled to work with them again.