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Experienced Web Technology Experts

4.8
10 reviews

Nopio is a design and web development studio offering high-quality services to a wide variety of businesses. Our combined experience in many domains e.g. publishing, travel, healthcare and a myriad of technologies we work with, allows us to provide you with a service that lets you worry about what you need to - and not how it should be done. We translate your ideas into technology that runs them for you.

Area of expertise

We are your team if you need one or more of:

  • Technology consulting, project discovery and planning.
  • Back-end development either from the ground up or using existing solutions.
  • Front-end development, responsiveness eg. using Bootstrap.
  • CMS integration - Wordpress.
  • eCommerce integration - Spree Commerce, WooCommerce​​​​.
  • Infrastructure design and deployment - Ansible, Chef, AWS, DigitalOcean.

Common pros

  • High quality - we stick to a rigorous testing process during the development and perform the final round of testing just before releasing the final version of the product.
  • Always in touch - we assign you a single person as a point of contact. This helps to keep the communication organized and you don't need to worry if you sent a request to the correct person.
  • Flexibility - our team is especially good at spotting and reporting what can be optimized or changed to offer a better end-user experience. Working with us you will get a lot of feedback and suggestions.
READ MORE...
 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
Kraków, Poland
headquarters

Portfolio

Key clients: 

We have successfully developed many web development projects, including blogs, publishing and talent management platforms, e-commerce sites, travel agencies, a HIPAA compliant web app and a non-profit contest platform. Our key clients are: Porter Novelli, The Underwear Expert, Ceros Inc., World Politics Review, Scholastic Art & Writing Awards

Porter Novelli Image

Porter Novelli

Agency decision makers, happy with Nopio’s previous projects, decided to bring us in to simplify the CMS, fix website visual and functional issues and add new custom features that were requested by content managers. We went through the existing system and advised the client that it wasn’t cost effective to continually update the existing system.

From there, the Nopio team estimated the cost of the needed updates would

…
surpass that of a clean rebuild with our usual clean and extremely easy-to-use CMS built on top of WordPress and Advanced Custom Fields plugins. The main points of the plan were:
  • Keep the existing style of the website but recreate them in order to eliminate all the issues with smooth scrolling, visual issues, and mobile experience.
  • Create new content management menus in the admin panel that are clear and easy to use by staff without web development training.
  • Make sure that the site is extendable so there are no problems with adding new features or sections.
  • Enhance the design with all the small details that were always planned but were not possible in the previous version of the build.
  • Make sure that the site is well optimized and has great performance.
  • Move all the content from the old site, including blog posts from the last 8 years.
Read more...
MiHomecare Image

MiHomecare

MiHomecare, one of the UK's largest home care providers, needed to improve his website in terms of usability, design and easy to use CMS.

TreeCasa Resort Image

TreeCasa Resort

TreeCasa Resort, a magical retreat space in Nicaragua, needed a website presence that reflected the quality of the experience the resort offers to its guests.

Maiden Noir Image

Maiden Noir

We helped Maiden Noir, a Seattle based fashion store, to solve some technical difficulties, re-brand their online presence to the provided design and make sure the site looks great on mobile devices.

Patten Studio Image

Patten Studio

Patten Studio creates amazing experiences that offer interaction between people and technology. We helped them change the company website to match the awesomeness of the installations they create.

The Underwear Expert Image

The Underwear Expert

The Underwear Expert offers a unique subscription product that is fully optimized for a given customer. We created a system that deals with planning, inventory management and order fulfillment tasks at levels far beyond what can be handled manually.

Ceros Image

Ceros

Ceros provides an interactive content creation software. As an additional team, we helped them with all needed changes, updates and maintenance of the client facing websites.

Reviews

4.8
10 reviews
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WordPress Dev & Design for Workspace Provider

"I’ve been impressed by their end-to-end service—that’s what I value the most in our relationship."

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2018 - Ongoing
Project summary: 

Nopio made design and infrastructure updates for a workspace company’s WordPress website. In addition to ensuring proper server functionality, they added a chatbot and a geolocation module.

The Reviewer
 
51-200 Employees
 
New York, New York
Peter Feytser
Product Manager, Industrious
 
Verified
The Review
Feedback summary: 

Nopio has proven to be a talented vendor capable of integrating seamlessly into design and development workflows. They are engaged communicators and dedicated problem-solvers regardless of time constraints. The team can manage projects end-to-end, setting them apart from other firms.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a product manager at Industrious. We are a co-working space with about 60 locations around the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

A different vendor built our website on WordPress, but we didn’t have the internal engineering resources necessary to make changes to the site when we felt they were required. We engaged Nopio when we decided to make design and structure edits to our website.

SOLUTION

What was the scope of their involvement?

Nopio managed the WordPress site for us end-to-end. They’ve been able to accommodate anything we request—whether that’s making sure our servers are running correctly or integrating our third-party services, such as the chatbot or geolocation module we have on our site. We launched a website redesign in early December 2018 and added new features and content.

What is the team composition?

We work with Piotr (CEO/Founder, Nopio) and one developer. We scale the developer’s hours up and down depending on the required hours to push new updates to the site. 

How did you come to work with Nopio?

I inherited this project from a colleague of mine who left our company a few months ago, so I am unsure of the initial selection process.

What is the status of this engagement?

Our engagement began in April 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Hiring an internal team is time consuming and sometimes unpredictable. The value Nopio offers is being able to step into a project with their knowledge and expertise and allow us to move more quickly.

We are extremely satisfied with the quality of their work. Nopio turns around projects quickly. They’ve helped us improve our infrastructure, and the frontend updates they’ve introduced have been practical as well.

How did Nopio perform from a project management standpoint?

Nopio is professional, knowledgeable, and flexible. For somebody in my position, I appreciate that. They are active participants in our morning video conference stand-ups and the management of our Jira board. When we have emergencies come up during what would be off hours for them in Poland, they are still responsive through Slack and emails if necessary.

What did you find most impressive about them?

I’ve been impressed by their end-to-end service—that’s what I value the most in our relationship. Some vendors may only be knowledgeable about WordPress but lack expertise in setting up servers. Nopio offers it all.

Are there any areas they could improve?

Whenever we need options for the best tool to accomplish a certain task, I wish Nopio had more ready-made opinions on the best solutions to save us time researching answers. Admittedly, that’s a little unfair to ask of them because we can’t expect them to anticipate what all of our needs will be.

Do you have any advice for potential customers?

I’d advise anyone starting to work with an augmented engineering team to come up with a clear workflow. It’s critical to set the expectations from the beginning as to when the developers are available and the means of communicating with them.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Educational Web Redesign for PR & Marketing Firm

“Nopio's team works very quickly and thoroughly, producing flawless code that's easy for us to understand.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2016 - Ongoing
Project summary: 

Nopio redesigned a website for a client, collaborating with an internal designer on the wireframes. 

The Reviewer
 
1001-10, 000 Employees
 
New York
Meredith Ciochetto
Creative Producer, Porter Novelli
 
Verified
The Review
Feedback summary: 

Nopio carried out website design work through robust coding implementation. Responsive and timely in their approach to projects, working with their team continues to be relatively seamless despite their distant location.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a creative producer a global PR and marketing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We engaged Nopio for website redeisgn services.

SOLUTION

What was the scope of their involvement?

Nopio redesigned a website for one of our clients in the education industry, collaborating closely with our designer on the wireframes and then implementing the changes.

What is the team composition?

We mainly work directly with Piotr (CEO, Nopio), as well as Monika (Project Manager, Nopio).

How did you come to work with Nopio?

They were recommended to us by a colleague.

What is the status of this engagement?

We've been working with them since September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're completely confident in their ability to achieve our goals. Nopio has produced great work for our client that has received a lot of positive feedback.

How did Nopio perform from a project management standpoint?

They've been great to work with thus far, hitting all of our deadlines and working with a sense of urgency. Despite their distant location, we're able to reach them when we need to and track progress through Asana and Trello with relative ease.

What did you find most impressive about them?

Nopio's team works very quickly and thoroughly, producing flawless code that's easy for us to understand and maintain as needed.

Are there any areas they could improve?

It would be helpful to know the full team working on our project from the beginning, as well as their availability so we know what hours of the day we're able to reach them given the time difference.

Do you have any advice for potential customers?

I recommend setting up a project management tool to track the progress in an organized, timely manner from the start. Their team is very flexible, so I'm confident they'd be able to accommodate the needs of any client.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Dev for Hotel Retreat Center

"They’re easy to work with, and they are a good resource for technical recommendations."

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4.0

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

Nopio implemented the wireframes and designs provided by a third party to develop a WordPress website to raise business awareness. They transferred visual and written content to create an informational site.

The Reviewer
 
1-10 Employees
 
San Francisco Bay Area, California
Co-founder, Hotel Retreat Center
 
Verified
The Review
Feedback summary: 

The website is visually impressive and matches expectations for the project. They followed guidelines well and were overall easy to work with. The engagement experienced minor delays because of QA management, but file sharing and progress tracking were organized.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am one of the co-founders of a hotel retreat center in Central America. As part of my role, I manage all marketing and branding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We’re a relatively new resort, so we had an interim website in place. But as we’ve built it out, we’ve come across new needs, so we wanted to transfer to WordPress to take advantage of its features and add functionality. We wanted the website to tell our story and drive bookings and interest.

SOLUTION

What was the scope of their involvement?

We had a third-party designer create the wireframes and the visual presentation, and Nopio followed those guides and helped implement them. We reused some content from the old site but not a lot of it. It’s primarily an informational website, complete with pictures, videos, and other content.

What is the team composition?

I worked with one of the Nopio founders and one main developer. Those were the two I interfaced with, but there might have been other members of their team.

How did you come to work with Nopio?

They were recommended to us by a colleague who had worked with them on a website.

What is the status of this engagement?

We began working with them in November 2017 and our site is nearing launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nopio has implemented what we asked for, and we are very happy with the look of the website.

How did Nopio perform from a project management standpoint?

We used Trello and had it well organized in terms of the assets we gave them, the wireframe designs and whatnot. The one challenge with this project, and it’s not entirely their fault, was the difference of time zones. I’m in San Francisco, they’re in Poland, and some members of my team are in New York and Nicaragua, so everybody is on different schedules, and that makes it more challenging in terms of turning projects around quickly.

What did you find most impressive about them?

They’re easy to work with, and they are a good resource for technical recommendations.

Are there any areas they could improve?

I’m unsure if they have a QA manager on staff, but they didn’t always solve everything that needed fixing. Some things would sometimes require one more round of work. They’re happy to go back and fix it, but that causes another delay. Those kinds of things can be avoided with more oversight.

Any advice for potential customers?

We found it useful to have weekly standups to review smaller items and discuss what’s being worked on.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby-based Web Dev for Software Company

"Since we’ve been working with Nopio, we have been able to improve the website and develop new features."

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4.5

Quality: 
5.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Summer 2017 - Ongoing
Project summary: 

Nopio provides ongoing support and new developments for a custom-built Ruby on Rails website. They enhance the backend CMS by integrating with marketing automation and creating new features.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Digital Marketing Executive, Erlang Solutions
 
Verified
The Review
Feedback summary: 

All the custom backend features and functionalities Nopio built resulted in an improved user-friendly CMS and integration with backend systems. It streamlines the internal marketing team’s workflow, making tasks easier to complete at a higher velocity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a member of the corporate marketing team at Erlang Solutions. Our software company provides consultancy services and products in the programming language called Erlang. We're based in different offices throughout Europe and the U.S. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We were looking for ongoing support from Ruby on Rails developers for our custom-built website. We often need fixes and improvements on quite short notice. The support and technical development of that platform were initially in-house, but we decided to engage with an agency. We had a list of tasks for Nopio to complete for our first project together.

SOLUTION

What was the scope of their involvement?

Nopio has created and integrated several new features for our company's corporate website. It’s custom built in Ruby on Rails, so some things were hard coded. We requested specific features and functionalities that we can modify internally. Nopio implemented Google Tag Manager and made sure tall the tracking scripts on the website were clean and worked properly. This tool lets us now manage them ourselves.

Nopio added more flexibility to the CMS and integration with the marketing automation backend system. They added form editing and made changes to widgets. They also made it possible to have gated content on the site such as whitepapers users can download. They're mostly involved in technical development rather than design. In a few cases, their frontend developer has made minor changes.

What is the team composition? 

In the beginning, we mostly worked with the owner and founder, and Krzysztof (Rails Developer, Nopio) was our regular developer. As it progressed, they introduced another slightly more senior developer to the project. On a daily basis, we now mostly work with those two resources. They’re in close contact with our system administrator team. 

How did you come to work with Nopio?

We found Nopio while doing research online. We based our shortlist of agencies on skill sets, past projects, reviews of their experience, and client interviews. 

What made us decide to go with Nopio was their pleasant mode of personal contact. We liked that the founder was skilled and hands-on. He gets personally involved in projects. 

What is the status of this engagement?

We started working together in the summer of 2017, so it's been about a year now. Our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we’ve been working with Nopio, we have been able to improve the website and develop new features. Within the marketing team, having a much more flexible CMS makes work easier and faster. 

Nopio's efforts and deliverables have led to more results for the entire company. The changes they’ve made have also positively impacted all the PPC campaigns we're running. We’ve been generating more new leads, conversions, and enquiries. 

How did Nopio perform from a project management standpoint?

They're quite quick regarding time management and responding to our questions. In the beginning, the founder had several different roles. He was both project managing and technically involved. Being the founder, he's also engaged in different clients' projects. 

A few months ago, our regular developer was less available because he’d started a university course again. They quickly addressed this by ensuring we had support from another resource at this time.

What did you find most impressive about them?

This type of work can seem complicated to us as marketers because we can't code. If things are hardcoded, Nopio translates the actual work they’ve done in terms that are easy to understand They've made quite simple for us to work with the CMS modifications they’ve built.

Are there any areas they could improve?

Automating the overview and time process could help ensure we received it every week. Sometimes, both of us would forget to either send or request one. We ended up getting it on more of a bi-weekly or irregular basis. 

Do you have any advice for potential customers?

Make sure to be in touch on a day to day basis and hold weekly meetings to discuss ongoing tasks. Make sure to have clear communication and briefings on the features that you'd like to have included. 

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    Sometimes we have to postpone the deadlines, but delays come from our side as well.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cloud Migration for Education Nonprofit

"We had 140,000 submissions the year we started, and by the time I left, we had more than 310,000."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2010 - July 2016
Project summary: 

They were brought on to migrate our registration site over to a new Cloud platform, as well as for further development, support, and maintenance. They were also brought on to help build our digital archives.

The Reviewer
 
11-50 Employees
 
New York, New York
Dominic Matar
Director, Web & IT, Scholastic Art & Writing Awards
 
Verified
The Review
Feedback summary: 

The client saw a growth rate of over 100% and the new cloud platform that they migrated to was able to keep up with that growth rate. They appreciate that Nopio was flexible and able to adapt to the changing needs of the project. Along with flexibility, they were able to meet their deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Scholastic Art and Writing Awards is a non-profit which runs a yearly competition for young artists and writers between grades seventh through 12th. I no longer work for the company, but I was director of web and information technology when I was there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

When I arrived at the Alliance, we were facing rapid growth, and we had an unstable, buggy platform, hosted on physical servers which could not respond to the cyclical nature of our program. I worked closely with Nopio to migrate over to a scalable cloud-based system, and over the next five years we enhanced the underlying platform, designing and implementing custom-built solutions to address the growing needs of the organization and its constituents.

SOLUTION

What was the scope of their involvement?

Nopio migrated us onto AWS [Amazon Web Services]. The tools we were using were EC2, elastic load balancing, S3, and Amazon RDS [Relational Database Service]. We also built digital archives which contained several thousand records. Our working relationship was very close. I oversaw the product on location and evaluated the need for updates. I had trust in Nopio’s ability to give constructive and objective feedback for different solutions. I presented the problem to Nopio, and then I would work with them to come up with solutions. Sometimes I would create wireframes and sometimes Nopio would. Sometimes we would build the solution incrementally based on the urgency.

How did you come to work with Nopio?

I started at Scholastic in January 2010, and Nopio had already been vetted before I was hired on.

How much have you invested with Nopio?

We spent between $100,000 and $150,000 per year with Nopio.

What is the status of this engagement?

The project is complete.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We had 140,000 submissions the year we started, and by the time I left, we had more than 310,000. We grew by more than 100% while I was there. Once we migrated to a cloud-based platform which could accommodate the growth and cyclical nature, then we had close to zero downtime. Everyone was very satisfied with Nopio's work.

How did Nopio perform from a project management standpoint?

Nopio was very flexible and was able to adapt to whatever our project structure was. I worked with the account manager, he was always very aware of our cycles and our high urgency moments, and always made himself available when we needed him. With larger scope projects, we would set deadlines, and they were able to meet those. If a deadline was unrealistic, Nopio talked through it with us, and the same way was done with the budget. We also had some budget concerns and set a ceiling when we needed to scale back. Nopio was very good at communicating about where we were at with the budget.

What did you find most impressive about Nopio?

I appreciated Nopio's ability to pass on knowledge. As an offsite consulting entity, our fear was losing the programmer. Nopio was good at bringing a second person on to help and made sure there was no loss of knowledge. I notice they are expanding into different fields including designing, SEO [search engine optimization], etc. which is great.

Are there any areas Nopio could improve?

For our needs, the team at Nopio was just right.

5.0
Overall Score This is my score for the same reasons I stated before.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Nopio was always able to deliver on time. They put in extra hours when needed.
  • 5.0 Cost
    Value / within estimates
    Nopio was very upfront about cost. They were willing to analyze and help us reassess needs and requirements to adapt the cost to our budget. They prioritized the projects to get the most out of the money we were investing.
  • 5.0 Quality
    Service & deliverables
    I feel that Nopio did not overcommit and were realistic in their assessment of projects. They were good at delivering on time and following through with any training or adjustments that were needed.
  • 5.0 NPS
    Willing to refer
    Nopio was great to work with not only from an on-paper perspective but also from a personality, enthusiasm, and dedication point of view. If I were in a similar situation, I would be thrilled to work with them again.

Web Development for Interactive Design Company

"They were on time and highly communicative."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2016 - June 2016
Project summary: 

At the time of their visual re-branding, the client updated their website and worked with Nopio to develop the site's frontend and backend, as well as the CMS and overall WordPress functionality. 

The Reviewer
 
1-10 Employees
 
Brooklyn, New York
Creative Director, Design Company
 
Verified
The Review
Feedback summary: 

Nopio provided the requested services at a very reasonable cost and were flexible and responsive throughout the entire collaboration. In general, the client is satisfied with the website, which has proven functional, responsive, and beneficial to the overall agency.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of an agency that specializes in interactive installations. Our work is about creating interactive designs in the physical world, including moving sculptures, kinetic objects, and computer-controlled physical objects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

At the time, we were doing a rebranding. 

SOLUTION

What was the scope of their involvement?

We did a visual rebranding and updated all of our marketing touchpoints, including the website. That is where Nopio came in. They helped us with the front-end development and backend CMS system WordPress, which is what we were using for our site. We did the design of the site and then worked with them on building the user interfaces on the backend and WordPress functionality.

How did you come to work with Nopio?

I don’t remember how we found out about them. Talking to their team, we could tell they were detail-oriented, thorough, and timely. Their costs were much lower in Poland than in New York City.

How much have you invested with Nopio?

We spent less than $10,000 on the project.

What is the status of this engagement?

We started the project March of 2016 and it was completed June of 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We don’t have any specific numbers. In terms of being able to bring our designs to life and functional, it’s been very beneficial to have that online presence. The website is functional and responsive. They were able to give suggestions for any problem that came up.

How did Nopio perform from a project management standpoint?

The 1 point of contact I had was Peter, who was super responsive. We drove the process by providing the requirements and they responded to those requirements.

What did you find most impressive about Nopio?

If there was something that needed improvements, they weren’t afraid to talk to us about that.

Are there any areas Nopio could improve?

None. They were great to work with.

5.0
Overall Score Peter was great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They complied all timelines and deliverables. Any delays were because of our team. They were very flexible.
  • 5.0 Cost
    Value / within estimates
    The cost was much better than a US firm would’ve been.
  • 5.0 Quality
    Service & deliverables
    They were on time and highly communicative. I have no complaints.
  • 5.0 NPS
    Willing to refer
    We have already recommended them.

Web Development for Underwear Company

"They're very organized and have met all of our timeline expectations."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2015 - Ongoing
Project summary: 

Nopio was hired to develop a software platform.

The Reviewer
 
11-50 Employees
 
New York, New York
Michael Kleinmann
CEO, The Underwear Expert
 
Verified
The Review
Feedback summary: 

The client is happy with the product that Nopio has provided as the company wouldn't exist without the platform Nopio built. They feel that the agency performs well from a project management perspective.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The Underwear Expert is an underwear-of-the-month club. I am the chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We were trying to launch a custom apparel curation system.

SOLUTION

What was the scope of their involvement?

Nopio developed our platform from scratch using Ruby on Rails, Elastic Search, MySQL, and MongoDB. We had several industry-specific requirements for our underwear subscription program. We have worked with Nopio from business and technical strategy perspectives, explaining our challenges and technical requirements. Nopio used this information for developing a technical spec. 

How did you come to work with Nopio?

Nopio's owner had worked for another technology company which I hired a few years ago. We stayed in touch over time.

How much have you invested with Nopio?

The cost of Nopio's work was above $200,000.

What is the status of this engagement?

We have an ongoing relationship. After our software platform was launched, Nopio has continued to improve and maintain it.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our company wouldn't exist without the platform built by Nopio. It's a sophisticated and well-working solution, and we're constantly adding features to it. 

How did Nopio perform from a project management standpoint?

Nopio performs very well from this perspective. They're very organized and have met all of our timeline expectations.

What did you find most impressive about Nopio?

Nopio's team is very good at translating business strategy into technical strategy. We don't always know what we need, but we know what our business requirements are. Nopio can turn this into something more technical.

Are there any areas Nopio could improve?

No.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development For Content Marketing Software Company

"The project was done quickly and thoroughly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. - Dec. 2015
Project summary: 

Nopio developed templates and page layouts for a marketing company's professional WordPress site. They provided cleanup and simplification for CSS and JavaScript code.

The Reviewer
 
49-200 Employees
 
New York, New York
Brad Hess
Senior Digital Marketing Manager, Ceros.com
 
Verified
The Review
Feedback summary: 

Nopio's work was accurate and timely. Their developers proved to be not only technially competent, but also excellent communicators and skilled problem solvers. They offered strong, actionable recommendations about how to improve the site.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please introduce your business and what you do there.

Ceros is an interactive content creation platform that empowers designers and marketers to create rich, engaging content, without any coding. I am the team’s Senior Digital Marketing Manager, overseeing our website, marketing campaigns and automation, as well as SEO [search engine optimization] and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

Our development team was busy building our product, so we were looking for a good resource to work on Ceros.com properties, developing new templates and one-off pages.

SOLUTION

What was the scope of their involvement?

We’ve run so many projects that they start to blend together. Initially, we requested a cleanup of our WordPress installation, which was hosted at the time on Pagely. Removal of inline CSS, unnecessary JavaScript, and code simplification were among the initial requests.

What was your process for selecting Nopio to work with?

Someone who had previously worked with Nopio referred us.

How much have you invested with Nopio?

At this point we have invested somewhat less than $10,000 working with Nopio. We have contracted about 80 hours of work so far.

What is the status of this engagement?

We successfully completed our work with Nopio in November and December of last year.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

The project was done quickly and thoroughly.

What did you find most impressive about Nopio?

The people at Nopio are very strong communicators. In addition, they were willing to make recommendations on the project, as compared with other agencies that tend to do only what they are told.

Are there any areas Nopio could improve?

No, everything was pretty solid all around.

5.0
Overall Score We are very happy.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Excellent value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Absolutely.

.NET Development For Political News Organization

"They aim to develop a long-term relationship [and] save us money."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Nopio acts as a news publisher's augmentary development team. They handle routine maintenance of the .NET CMS and once performed a total front-end redesign of the site.

The Reviewer
 
1-10 Employees
 
Washington, DC
Hampton Stephens
Publisher, World Politics Review
 
Verified
The Review
Feedback summary: 

Nopio's efforts have boosted subscriptions, significantly reduced costs, and improved users' experience. They transform visions into practical solutions by offering multiple ideas and creatively reimagining existant systems. Their transparent, affordable process make them a valuable partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

World Politics Review is a publisher of online expert analysis on foreign policy and international affairs. I am the owner and founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We had been working with a web development company based in New York which was using some Polish developers. That company went on to focus on bigger clients, so we couldn't work with them anymore. We needed another company which could handle our web development and ongoing maintenance. We are a small company with only 5 employees, most of them editorial. We don't have an in-house IT or development team.

SOLUTION

What was the scope of their involvement?

We have a custom CMS for our website built on .NET. Nopio handles any changes to the CMS, as well as providing backend and frontend web development. During our time with Nopio, we've had a complete frontend redesign, a project which they successfully led.

How did you come to work with Nopio?

One of the founders from Nopio had worked with our previous development agency.

How much have you invested with Nopio?

We spend between $20,000 and $30,000 per year on Nopio's services.

What is the status of this engagement?

We have an ongoing retainer with Nopio. They serve as our maintenance team through a minimum of 30 hours which we allocate every month. Whenever we have specific projects on top of that, we will have a separate negotiation.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Nopio has helped us solve a number of problems, always going the extra mile. I'm not a technical person, but I can bring to Nopio a basic description of my goal, and they can provide me with the knowledge for building our systems. Nopio will typically provide us 3-4 different solutions, for which we'll have a back-and-forth discussion.

As a recent example, we wanted to gather more email addresses from visitors. We have a paywall site, so only subscribers can read entire articles beyond the first hit from Google. We wanted to offer users a way of trading a subscription to our newsletter for access to one free article. We were already using a system called Intercom, which is a customer communication tool. I wanted to know if there would be a way of creatively using their API in order to automate the process of exchanging an email address for an article. Nopio figured out a solution by which, whenever a user enters their email, they will receive an automatically-generated link to the article they were viewing. Nopio took an off-the-shelf system and modified it in order to do something which it wasn't designed for. It works very well for us, so Nopio saved us money by modifying something that we were already using, instead of creating it from scratch. The result of this was a dramatic increase in the number of newsletter subscriptions we received for minimal cost.

What did you find most impressive about Nopio?

Nopio is a very trustworthy and honest company. They aim to develop a long-term relationship with the client, aiming to save us money instead of overcharging for services. This helps in the long run, by getting Nopio repeat business. We've had such a close working relationship with Nopio that I've actually visited their offices in Cracow. Nopio is a team of good people which I highly recommend.

Are there any areas Nopio could improve?

I don't have any criticisms other than the capacity limitations. They’re a young company, and at this point, they're not an organization which can take on huge amounts of work from large companies.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I'm going to give "Fives" for all of them. We are absolutely satisfied with Nopio.
  • 5.0 NPS
    Willing to refer

Various Development Projects For Consulting Company

"Nopio has a work ethic which I haven't seen with other developers."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Using Apache Soir and open-source code, Nopio developed and tested a staffing and talent management database. They also redesigned an ExpressionEngine e-commerce solution's overall user flow.

The Reviewer
 
1-10 Employees
 
New York, New York
Rob Veliz
Founder, Solere Digital
 
Verified
The Review
Feedback summary: 

Nopio consistently stayed in touch about timelines and expectations. Even when situations became stressful, the team stayed upbeat and optimistic about the project's future. They were very adaptable, leveraging their own outstanding technical resources or outsourcing to other capable partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

‎Solere Digital is an agency offering a staffing and talent management tool. We work primarily with freelancers and offshore development teams. Our company was formally launched in 2016. We're very young and work primarily in the content and commerce space, offering content marketing and strategy, as well as e-commerce strategy and platform development.

I am the Chief Executive Officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nopio?

We needed to bring on knowledgeable developers with a broad range of technical experience. We also needed a company that we could trust and which would have a real presence at the table, not just take our specs and run with them, given that our tool would be central to the business. We needed a partner to work with us on user experience and the flow of the product, and wanted to be sure that they would not reuse our code for other purposes.

SOLUTION

What was the scope of their involvement?

Nopio helped build our tool. It involved taking our idea for a staffing and talent management solution and building out a scope. There wasn't an existing model for it that we could fall back on. We shared many ideas with Nopio in the beginning, created light specifications, running through user stories, shaping them a bit better, and going through prioritization and structuring.

Nopio built our platform using open-source code, with Apache Solr as the primary backend for searching and discovering talent. Nopio also helped with testing and built much of the user interface design through a dedicated resource.

We've also worked with Nopio on a project which involved taking an ExpressionEngine e-commerce platform and revamping its flow and user experience. We made several iterations and translated the US version into a Japanese one. Nopio was in charge of everything, including ideation and scope setting based on our budget and the available technology, as well as launching the platform and installing various language packs.

We used Jira as a ticket management system.

How did you come to work with Nopio?

I had worked with Nopio in the past and knew that they were very good. Their principal and I started working together when I was running the project management team at a different company. We kept in touch, and when I started my current company and needed development resources, particularly a company that would be able to scale the effort, Nopio was my only choice.

How much have you invested with Nopio?

Nopio has worked on projects of various sizes for us. The larger projects have been in the $100,000 to $200,000 range.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I assessed my success based on project delivery against the timeline and budget. Nopio consistently held up to both of those. Even when we had budget constraints, Nopio allowed me to scope the project in order to deliver within our limitations. The team has always delivered on time, and whenever something stretched out, we were kept informed.

What did you find most impressive about Nopio?

The reason for maintaining such a long relationship with the Nopio team was their attitude and personalities. Nopio has a work ethic which I haven't seen with other developers, even though I've worked with hundreds over time. Nopio's members have positive personalities. I've never had a difficult or negative conversation with them, which wasn't true for other vendors. Oftentimes, things got hairy in terms of timelines and budget, but there was an urgency for the communication put in place with the team, letting me know if there was a problem or if something was not technically possible. Every issue was brought up in a very positive manner, making it easy for me to work with Nopio.

Are there any areas Nopio could improve?

There have been 1-2 instances over all the projects I've worked on with Nopio over the last 8-9 years in which the project that we proposed wasn't achievable through the range of skillsets available. Examples include mobile iOS development or .NET. Without exception, Nopio found the right team or person, so we came to work with their partners in this manner. Nopio managed those partners, acting as a single point of contact. It was an overall positive experience, and Nopio has been able to handle 99% of the work we have sent to them, doing an amazing job.

5.0
Overall Score It has been very positive.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They're not the cheapest offshore solution out there, but I think they're definitely worth it.
  • 5.0 Quality
    Service & deliverables
    Definitely.
  • 5.0 NPS
    Willing to refer
    Extremely likely.