What evidence can you share that demonstrates the impact of the engagement?
The general feedback is very good, and Noltic is very hands-on. If we have an issue, they’re always reachable and ready to support us. It’s very important for me to have someone behind the screen ready for the task.
Secondly, they think along with us. As a product manager, I’ve told other external resources to do something, and they’ll just say yes even if it doesn’t make sense. Michael gives us pushback and suggests different approaches to take it to the market quicker, at a better price, and with better performance.
The third thing is the quality. In the end, we can have the nicest look and feel, but it may not work. This was a challenge for us because we were new to the domain of self-servicing and self-registration, and he did a great deal for us there. The bug rate is very low, and, if there is something, he’s ready to help.
How did Noltic perform from a project management standpoint?
We have a very small team, and the project management part was done by my colleague. The reporting on what they were doing, the sign-off of the work, and the invoicing were all automated, and it worked pretty well.
From a project and administration point of view, it was all done in a professional way. Michael used Jira for the planning and tracking of everything. He’s strong from an administrative point of view, not only a good developer. We had daily 15-minute calls in the morning to sync up with the team.
What did you find most impressive about them?
We came to Noltic because we’d had some frustrations with other external resources. We were explaining and explaining, and they couldn’t understand the vision and didn’t know how to move forward. With Noltic, we explained to them how we saw it, drafted it, and they got to work and delivered on time. They made sure they could continue the work and deliver.
Are there any areas they could improve?
To be honest, I’m pretty happy with what they’re doing so far. There might’ve been some sync-up problems with a bigger group, but we’re working with a single developer. It’s just a pity that we don’t have more people like him.
Do you have any advice for future clients of theirs?
I’d tell them not to hesitate. I think they’ll get a very professional team that has very quick onboarding. That’s also very important. They will deliver the right quality, and they respect the time-to-market.
The project has been smooth thus far, and the migration was successfully completed on time. In fact, Noltic was so productive that they also completed small optimization side projects. The Noltic team is communicative and easy to work with. Dedication and productivity are hallmarks of their work.