Node agency

BACKGROUND

Please describe your company and position.

I am the executive of Tera electric

Describe what your company does in a single sentence.

Electric scooter rental

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Node agency to accomplish?

• Development of a web reservation application
• Complex reservation system
• Vehicle fleet manager

SOLUTION

How did you find Node agency?

Online Search

Why did you select Node agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Node agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The TERA Electric web application is an electric scooter rental platform for individuals and businesses. It allows users to book, manage, and pay for their rentals quickly and easily.
Key Features:
✅ Account Creation and Login: Register and manage user profiles.
✅ Online Booking: Choose from available scooters with different rental durations.
✅ Secure Payment: Integrate an online payment system.
✅ Subscription Management: One-time or long-term rental options.
✅ Rental Tracking: Booking history and accessible billing.
✅ Customer Support: Integrated assistance to answer questions and resolve issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since improving our platform, our users have benefited from a more seamless and intuitive experience, resulting in tangible results:

• Increased ease of use and adoption
• 70% more visits to our new platform compared to the old one.
• Optimized navigation reduces booking time and improves the user experience.
• A 3% increase in the number of subscriptions, demonstrating the appeal of our new service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Node demonstrated excellent project management, delivering the platform within the agreed timeframe and fully meeting our expectations.
✅ On-time delivery: The platform was developed and deployed within the allotted timeframe, ensuring a seamless transition.
✅ Optimized navigation: Thanks to improved usability and an intuitive interface, users can book more easily.
✅ Concrete results: We have observed a 70% increase in traffic and a 3% increase in subscriptions since the launch.
✅ Responsiveness and support: The team was able to adapt to our needs, offering effective solutions and rapid adjustments.
This collaboration gave us a high-performance and scalable platform that perfectly met our users' expectations.

What was your primary form of communication with Node agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Node was their technical expertise combined with seamless and effective communication.
✅ Exceptional technical mastery: Their team possesses solid development expertise, resulting in a high-performance, intuitive, and optimized platform.
✅ Clear and responsive communication: Throughout the project, exchanges were seamless, with great availability and an ability to quickly understand our needs.
✅ A true collaborative spirit: Node not only executed, but also provided strategic advice and tailored solutions to improve the user experience.

Are there any areas for improvement or something Node agency could have done differently?

Overall, Node delivered high-quality work, with a high-performance platform and effective communication. However, as with any project, there are always areas for improvement:
✅ Optimized timelines for certain phases: Although the project was delivered on time, some intermediate steps could have been accelerated for an even faster launch.
✅ More detailed documentation: More in-depth documentation on certain technical features would have facilitated the platform's handling and future management.
✅ Anticipation of certain adjustments: Some adjustments were made late in the project, although they could have been identified earlier to avoid last-minute rework.
That said, Node was always attentive and responsive, which made it possible to overcome these issues without any major impact on the project. Their professionalism and adaptability remain undeniable assets.