No Frames

BACKGROUND

Introduce your business and what you do there.

I’m the director of services and creative strategy at a boutique advertising firm in New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with No Frames?

We needed help in production and creative services. 

SOLUTION

What was the scope of their involvement?

We use No Frames for photography, videography, editing, retouching, and similar services, supporting us on various visual storytelling opportunities. 

For photography projects, No Frames helps us put together the final output. While our creative team provides some direction, we lean heavily on their expertise to support us in bringing projects to life. We give a pre-production booklet containing the key visuals we want to obtain and the necessary branding elements. 

We also use No Frames for our videography needs, particularly for large production shoots. They’re able to work on small teams and shoot in multiple locations. They help us find the right spot to film on, get legal approvals, and all other things we might need. Their team makes shoots seamless for us, so we don’t have to do anything. 

In addition, No Frames helps us source talents, props, wardrobe resources, and stylists. Besides the actual output, they assist us in going further in terms of resources. They have a huge network for whatever we’re doing. 

What is the team composition?

I’ve primarily worked with Erin (Co-Founder & Executive Producer), Mikko (Director of Photography), and a producer. 

How did you come to work with No Frames?

I worked with them at a previous agency.

What is the status of this engagement?

We’ve been working together since June 2015, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

No Frames’ work always made our agency look good — they’re able to bring our vision to life. Some of their works haven’t been refreshed by our clients and are continued to be used year over year. No Frames’ work stands the test of time. 

How did No Frames perform from a project management standpoint?

No Frames’ project management is excellent. They always deliver early, and they resolve whatever issue we have. They’ve never been late, even when circumstances are beyond their control. They figure things out in a calm and comforting way. 

Beyond their cost-effective budgeting and flexibility, everyone on their team is great. We always feel like we’re taken care of — they work with other clients, but we get the impression that ours is their most important project. 

Sometimes, things change on set because the client wants to approach the project differently. No Frames remains very open despite that. I’ve worked with many production companies who insist on staying within the scope, but No Frames is flexible and willing to work with us. Their creative vision allows them to solve problems.

No Frames’ team has been very professional, kind, and ethical in terms of communication and personality. Everyone loves working with them because they’re such good folks and super trustworthy. I can’t say enough good things about them. We communicate through phone calls and emails. 

What did you find most impressive about them?

No Frames’ final output is superior — their product is good in terms of photography, retouching, and expertise. They’re all super creative people, and they have a good eye. They brainstorm with us on the spot and make us feel comfortable — they maximize what we’re doing. 

No Frames doesn’t just provide a service. They find ways to help our agency, optimize the output, and improve the product.

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Be as transparent as possible during the briefing process and don’t hold back any detail. They really shine when they have the full scope of the project and understand all the nuances. If you’re fully transparent with them, they will help you make a better end product.

BACKGROUND

Please describe your company and your position there.

I am the owner of Total Media Group, Inc a marketing and prodcution company. We create marteking content and experiences to brand our clients products in the beauty space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Frames, and what were your goals?

We hired No Frames to produce (videography and photography) and art direct a plethora of video content and visual still images to assist us with our efforts to market and brand our client's products. Our goal was to create exceptional content that was viusually stimulating and eyecathcing, to create brand awareness for our client's beauty brands.

SOLUTION

How did you select this vendor?

They were a referral, and after working with them on a few small projects we immediately knew they were the perfect company for pretty much any video/photo content we needed to create.

Describe the scope of their work in detail, including any steps and the final deliverables.

Once provided with a storyboard and direction, they met with us to detail the most efficient way to master the day. They provided detialed shot lists that would make the day run smoothly and assured us of their ability to complete the tasks required to create the best content. They also assited with finding the best studio locations to complete the job. They made sure they had a thorough understanding of the assignment and showed up with the proper equipment ready to work.

How many people from the vendor's team worked with you, and what were their positions?

• Videography / Photographer
• Videographer/Photgrpaher's assistant
• Director Lighting Sound
• Production Asstistant

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My client's were always very pleased with the outcome of the final product. The videos they created for us are still present on our client's sites to this day. The visuals have also helped our client's overall branding goals and has helped to propel the client's products to new sales levels.

Describe their project management style, including communication tools and timeliness.

We always had as many meetings as necessary for everyone to be prepared day of or to share next steps. We communicated via email and phone regularly for any updates or changes. They didn't hesitate to ask questions to insure they understood our needs. They completed the work as expected, always meeting our deadlines.

What did you find most impressive or unique about this company?

They showed up on time, always went the extra mile to capture what we needed and even threw in extra content when time permitted. Always made sure we had all of the needed content and always assisted with stoaryboard ideas when needed. They were a great group of nice, hard-working, and well-qualified individuals.

Are there any areas for improvement or something they could have done differently?

We had a great working relationship so I don't think we could have done anything differently.

BACKGROUND

Please describe your company and your position there.

I was International Head of Video and Multimedia at Phillips, a global art auction house.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Frames, and what were your goals?

I worked with No Frames on a few video projects including a video-heavy microsite which involved multiple global production sites, and an explainer video which was very complex and had multiple animated elements.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through a colleague. I met with Erin and felt that she could be trusted completely with creative and technical elements of complex, high pressure projects.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

There were early creative conversations and then No Frames returned with proposed schedules and style boards. Production lasted several months and had many logistical and location elements, editing included multiple rounds of revisions and many setbacks and surprises.

Who did you work with and what was the feedback process like?

I worked directly with Erin Judd who then liaised with other members of her team. I always felt that Erin was fully in command of her team and could get any feedback to the appropriate person. She was very detail oriented and a very good communicator. She was always willing to go the extra mile to achieve the desired look including bringing in vfx people and color correction experts as needed. There was no ego.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was extremely challenging especially in the heart of the pandemic, with production being extra difficult and dangerous. Erin returned a product which was highly creative, thoughtful, and exceeded expectations.

Describe their project management style, including communication tools and timeliness.

Erin was probably the most responsive production partner I had ever worked with. Responses are quick, friendly, and comprehensive.

What did you find most impressive or unique about this company?

They are versatile, creative, wide-ranging, and a pleasure to work with. Nothing seems too difficult or too fast for them. They do what needs doing.

Are there any areas for improvement or something they could have done differently?

Honestly no. They did great work under near-impossible circumstances and I would highly recommend them.

BACKGROUND

Please describe your company and position.

I am the Senior Producer of Wellcom Worldwide

Describe what your company does in a single sentence.

Wellcom is a creative content shop and integrated production agency, all-in-one.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Frames to accomplish?

• Casting in order to select 6 models and the corresponding wardrobe and makeup teams
• Capture still content featuring 2 products and 6 models
• Capture video content featuring 2 products and 6 models

SOLUTION

How did you find No Frames?

Referral

Why did you select No Frames over others?

• High ratings
• Great culture fit
• Worked with them previously

How many teammates from No Frames were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RAW video and still footage captured over a two day shoot.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time and within budget on the deliverables.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time. Erin has a keen sense of urgency and always responded ASAP to our needs. 

What was your primary form of communication with No Frames?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a great partner - able to nail down the details while also being highly creative!

Are there any areas for improvement or something No Frames could have done differently?

Nothing that comes to mind. We and our client were very pleased with their work and their professionalism.

BACKGROUND

Please describe your company and position.

I am the CEO of Bikeep

Describe what your company does in a single sentence.

IoT systems for bicycle/e-scooter parking & charging.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Frames to accomplish?

• Awesome Company Vision Video

SOLUTION

How did you find No Frames?

• Online Search
• Referral
• Other

Why did you select No Frames over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Take out an idea and dream and turn it into a video that will serve for years to come.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered professional videos and photos that were according to our vision and within our budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive during the project and helpful with special requests.

What was your primary form of communication with No Frames?

Email or Messaging App

What did you find most impressive or unique about this company?

Quality of delivery.

Are there any areas for improvement or something No Frames could have done differently?

Everything matched our expectations.

BACKGROUND

Please describe your company and position.

I am the Digital Content Manager of a nonprofit company

Describe what your company does in a single sentence.

A platform that matches skills-based volunteers to help nonprofit organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Frames to accomplish?

• Rebrand launch video content

SOLUTION

How did you find No Frames?

Clutch Site

Why did you select No Frames over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from No Frames were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking to create two distinct videos for our rebrand launch. One 60 second commercial, and one slightly longer testimonial video that incorporated several partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video views and lead generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The No Frames team had excellent communication and were always sure to keep us updated throughout the course of the project. They delivered our final videos on time for our set launch date.

What was your primary form of communication with No Frames?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The No Frames team was a pleasure to work with. They were great partners working both on and off set, and each person we worked with were truly experts in their field. Their creativity was a notable highlight when working with them, and they had excellent suggestions throughout production process.

Are there any areas for improvement or something  No Frames could have done differently?

Nothing to add!

BACKGROUND

Please describe your company and position.

I am the Social Account Manager of Havas Formula

Describe what your company does in a single sentence.

Havas Formula is an award-winning, mid-sized, national public relations and social media agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire No Frames to accomplish?

• Handle all aspects of production and post production for one of our clients' content series

SOLUTION

How did you find No Frames?

Referral

Why did you select No Frames over others?

Referred to me

How many teammates from No Frames were assigned to this project?

More than 10

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked with No Frames to create twelve total videos, each sixty to one-hundred fifty seconds long. No Frames handled all aspects of production, post production, and final asset delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amazing response on social and digital platforms, both in terms of community engagement and reach.

What was your primary form of communication with No Frames?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The No Frames team always delivered items on time, responded in a timely manner, and had a very streamlined communication process. Couldn't be more pleased with the collaboration.

What did you find most impressive or unique about this company?

They're extremely resourceful and solution oriented, always available for a chat, and most importantly they do a fantastic job with a smile on their face at ALL times!

Are there any areas for improvement or something No Frames could have done differently?

Nothing I can think of!

BACKGROUND

Please describe your company and your position there.

I am the Sr. Creative Project Manager for Webtoon Entertainment. WEBTOON® is the world's largest digital comics platform, home to some of the biggest artists, IP, and fandoms in comics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire No Frames, and what were your goals?

We hired No Frames to create a documentary-style video featuring one of our creators talking about their experience starting out on WEBTOON CANVAS, and where their success there has taken them. Our goal was to communicate our brand message of supporting creators and create brand awareness around WEBTOON CANVAS.

SOLUTION

How did you select this vendor and what were the deciding factors?

We triple-bid this project and selected No Frames based on their creative approach and expertise in this style of content. Their production team was easy to work with, and they worked with our budget.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had previously produced work as part of the series, so we needed to integrate this particular spots execution into that current workstream, while still maintaining the uniqueness of the story. We had several elements already developed prior to production. The final product would be roughly 2 minutes. No Frames managed the entire life-cycle of the production from pre-production to final delivery. Pre-production included pre-interviews, scripting, storyboarding, and general pre-production needs. The filming took place on location in Trinidad. The post-production workflow was remote.

Who did you work with and what was the feedback process like?

We worked directly with the Executive Producer, lead Creative Partner, and Head of Production for this project. The service, communication, and responsiveness were exceptional.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video has recently been released and has received an overwhelmingly positive response for its artistry and story. We are still in the process of measuring its overall performance, but the project integrated well with the previously produced work and elevates the high bar that was set.

Describe their project management style, including communication tools and timeliness.

The No Frames production team was highly communicative and receptive to our client feedback throughout the project. We used a number of tools (Google docs, Frame.io, etc.) to communicate and share information. We kept on schedule and on budget. The No Frames team handled any issues that arose with deft professionalism.

What did you find most impressive or unique about this company?

I was impressed by No Frame's ability to adapt during pre-production and filming to accommodate our needs as the client. They worked as a trusted partner with our team, which was unique because we were first-time clients and the group dynamics felt seamless.

Are there any areas for improvement or something they could have done differently?

No specific areas of improvment. We always hope to have more in-person touchpoints (vs remote) but understand that is not always feasible given logistical considerations.