Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I am very pleased with our website's features. Our front page has a before-and-after functionality, showcasing our products. Users can hover over the images and use a slider to switch between the two versions. This isn't a unique functionality in itself, but it stands out compared to competitors' websites. I was very pleased with NMG Technologies' work.
We haven't had any maintenance problems at all. There was never a time when I thought that I was overcharged, even though we worked on an hourly contract with NMG Technologies. I never disputed their work.
How did NMG Technologies perform from a project management standpoint?
I initially collaborated with 2 executives from NMG Technologies, after which we were assigned a designer. Once that work was completed, I worked with their project manager and the team. I was pretty much isolated from the team, which was fine for me. Our manager handled the project very well.
We used Skype for communication and InVision along with Photoshop mockups for prototyping. NMG Technologies designed almost the entire website using InVision, allowing me to approve and comment on the work.
What did you find most impressive about NMG Technologies?
The reason for choosing NMG Technologies was that their designs were more modern. They also had a better grasp of the problem that I described, actually coming back with a proposal that made sense, instead of simply saying that they could take care of it. NMG Technologies' written proposal covered all our bases. Other companies that I looked at were not as professional, and simply gave me generic estimates.
Are there any areas NMG Technologies could improve?
I was overall happy with NMG Technologies. Because we were working remotely, I was overly cautious about how they would perform, but I was pleasantly surprised with NMG Technologies. They were good at isolating their junior resources, so I always dealt with a project manager.
Because NMG Technologies is based in India, our holidays differed from each other. I never knew exactly what their work schedule was. NMG Technologies should make that clearer to customers.