NMG Technologies

Introduce your business and what you do there.

I’m the Founder & CEO of a small web design firm called WAS Services. We build medium to large projects for businesses that are looking to work on everything from WordPress websites to full-blown applications.

What challenge were you trying to address with NMG Technologies?

We wanted to build a WordPress website, but we also wanted to build an application layer on top of it to allow us to interact with an API that would give us back quotes on telecom services. 

What was the scope of their involvement?

They helped us build a web-based application that would sit on top of a WordPress site. Most of the work involved PHP and JavaScript. They’ve built it so users could interact with the form in a way that was very fluid. 

What is the team composition?

I work with a project manager and a developer from NMG Technologies. 

How did you come to work with NMG Technologies?

I came across them because I’m part of a networking group. From there, I interviewed their team and felt pretty comfortable with what they’d be able to do. We gave them an initial test budget so they could show what they could do, and they did a great job so we continued. 

How much have you invested with them?

We’ve spent between $4,000–$6,000. We’ve been building on this over time since in terms of size and the amount it’s been like a side project for me. 

What is the status of this engagement?

We’ve been working together since July 2019. 

What evidence can you share that demonstrates the impact of the engagement? 

The way I measure their success is how quickly they’re able to respond and help us. They make sure everything they do is within scope and don’t charge more than they should. Everything has been fantastic.

How did NMG Technologies perform from a project management standpoint?

We mainly communicate via Skype. We have ad hoc meetings. They are able to quickly respond to our needs and help us when we ask for it. 

What did you find most impressive about them?

Their ability to handle strange asks is most impressive. They’re able to track everything we need to see, even if it’s quite difficult. 

Are there any areas they could improve?

Most of the time, it’s been a miscommunication on my part or something of that nature. Based on the fact that they’re in India and I’m in the US, sometimes it’s hard to know when they’re out of the office, but that’s natural. In terms of truly improving their processes, I don’t think there is much they could do. 

Do you have any advice for potential customers?

Make sure you have a really solid wireframe before you go and build anything. This way, everyone knows what you’re actually building. 

Please describe your company and your position there.

I am the CEO of a digital agency in New York City.

For what projects/services did your company hire NMG Technologies, and what were your goals?

We hired NMG Technologies to lead the redesign and development of our Website, with the goal to increase site traffic, improve the user experience, and incorporate the latest and best practices in web design and development.

How did you select NMG Technologies and what were the deciding factors?

NMG offered the best combination of value and expertise and we appreciated the active involvement of NMG management in strategy and supervision, not just during the sale process, but throughout the engagement.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

NMG included a detailed description of the plan, key deliverables, and a timetable that served as our project roadmap.

How many people from the vendor's team worked with you, and what were their positions?

We worked with several members of the development team and the SEO team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen a major improvement in the quality of our traffic and we are very pleased with the outcome of the project. It was delivered on time exceeded our expectations in every way.

Describe their project management style, including communication tools and timelines.

We used Zoho and MS Teams and Skype to communicate. I found the team to be very communicative and highly engaged.

What did you find most impressive or unique about this company?

They deliver excellent work at very competitive rates.

Are there any areas for improvement or something they could have done differently?

I do not have any recommendations for improvement.

Please describe your company and your position there.

We are a six decade old, boutique travel company specializing in bespoke luxury tours to India, chauffeur driven car rental services for corporates and events. I am the Director of Sales & Marketing.

For what projects/services did your company hire NMG Technologies, and what were your goals?

Our website was created over 15 years ago and was outdated. Since we didn’t have an in-house team, we hired the services of NMG to design and develop a Website and App for us.

We had faced difficulties with other developers in the past who were unable to deliver as per our expectations.

First goal was to update the website as per our new service offerings.

Secondly to create an aesthetically appealing platform which could target and engage the HNI millennial clientele as well as the mid-age demographics.

Thirdly, to have a platform where the client can easily customize the service offerings by choosing from the various options available thereby increasing customer engagement.

How did you select NMG Technologies and what were the deciding factors?

We selected NMG Technologies through our Management's professional network. During our discussions with the Team at NMG Technologies, we were impressed by their knowledge, expertise and commitment to their projects.

We also appreciated the team's effective communication. Importantly, their pricing was very competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We shared our expectations and business goals with the NMG Team NMG Technologies offered us a range of services in an endeavor to achieve the goals outlined by us.

Thoughts and ideas were exchanged by both teams during several meetings. Once the specific requirements and expectations were understood, NMG presented a detailed project proposal stating the workflow and elaborating on the creative design.

How many people from the vendor's team worked with you, and what were their positions?

We briefly met our associate - the founder, who connected us to the project manager and other team members responsible for taking the project forward.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw an 82% increase in traffic on our site and the incoming leads doubled month on month.

Describe their project management style, including communication tools and timelines.

Overall, the team as a whole is very responsive. They guided us expertly through each milestone. Every timeline was met punctually.

What did you find most impressive or unique about this company?

NMG team was able to comprehend and execute exactly as per our expectations. That is something which we were unable to achieve with the previous companies that we had engaged with.

Are there any areas for improvement or something they could have done differently?

They have been absolutely delightful!

Please describe your company and your position there.

we are a logistics company working for leading automotive clients. I am the managing director of the company.

For what projects/services did your company hire NMG Technologies, and what were your goals?

We hired NMG Technologies to do our corporate website, client and vendor portal. Our goal was that our client can see the status of their shipment status and allocated trucks/drivers/ insurance and other details on a dashboard. We have a fleet of 150 trucks of our own and we also outsource another 100 trucks. Our portal helps us to manage our vendor inventory of trucks and route allocation.

How did you select NMG Technologies and what were the deciding factors?

We did online research and NMG came highly recommended from known. Their proposal was in-depth and they understood our requirements clearly. We saw clarity in their proposal during the evaluation process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team set up a dedicated team, a project manager was appointed, and they clearly explained us the process methodology where we got a project plan, functional document, wireframes, prototypes, and application for review during development.

How many people from the vendor's team worked with you, and what were their positions?

about 4 to 5 team members were appointed on our project. Project Manager, Senior Developer, Designer and Tester.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It helped to manage our current work load and now when we pitch for our logistics services we showcase our process and client dashboard which given us an edge over our competition.

Describe their project management style, including communication tools and timelines.

We used to have weekly meetings. They wanted to meet twice a week but I was able to dedicate only once a week. The set up the project on Zoho projects and they helped me in onboarding and MS team for calls/ chats.

What did you find most impressive or unique about this company?

they understood our raw requirements and helped us create a system better than we thought.

Are there any areas for improvement or something they could have done differently?

I really enjoyed working with them.

Introduce your business and what you do there.

I’m the founder and president of Fixed Fitness.

What challenge were you trying to address with NMG Technologies?

We were a startup and were trying to address a need in the fitness industry to limit the number of contacts between a technician and a client. 

I hired NMG Technologies to build a mobile app for veteran technicians who could use video, audio, images, and diagrams to troubleshoot with the equipment owner. 

The project started off with trying to make the industry more efficient, and then it evolved into developing a DIY service. It also transformed to include residents.

What was the scope of their involvement?

NMG Technologies designed and developed the mobile app and added functionality that enables the client, manager of the gym, or resident to take out their phone and snap a picture of the problem. The team also added a field where users can write a short description of the problem. 

After submitting the serial number, our technicians receive it and start troubleshooting. They created an iOS and Android app, and they built a WordPress website. Additionally, NMG Technologies did some SEO and marketing work.

What is the team composition?

I work directly with Mohit (CEO) and Rohit (Director), and my lead is Amit (Project Manager). There are probably 15–20 different individuals who work on development. 

How did you come to work with NMG Technologies?

I found them after searching for development companies on Google. 

How much have you invested with them?

We’ve spent north of $100,000 so far. 

What is the status of this engagement?

We began working with NMG Technologies in July 2018, and our engagement is ongoing. The app and website were completed in about four months.

What evidence can you share that demonstrates the impact of the engagement? 

NMG Technologies was a crucial part of figuring out where we wanted to go with our business because it started off as a pipe dream. Their SEO work helped our Google reach. We’ve seen more traffic to our website, and we went from 1,000 views to abut 3,000–4,000. 

Additionally, we’re listed much higher on Google. Our ROI has already happened within 18 months, and our business is good.

How did NMG Technologies perform from a project management standpoint?

The team is very responsive, and their project management is good.

What did you find most impressive about them?

NMG Technologies communicates very well. When they make a mistake they own it, which is great. There have been adverse times, but their true colors have shown, which is the reason I’m still working with them.

Are there any areas they could improve?

No, not that I can think of. Their customer service is great.

Introduce your business and what you do there.

I’m the CEO of Evolution Metals Corp., a company that focuses on metals, mining, refining, and processing.

What challenge were you trying to address with NMG Technologies?

I hired them to build out a custom website. We’re a new business with a tremendous amount of funding behind us, acquiring numerous assets at the moment. We had initially used WordPress to get something out there for our clients.

What was the scope of their involvement?

We put together a business requirement document that NMG Technologies then transformed into a technical document, and ultimately a website. The team used PHP to build it, and they created a periodic table that highlights our minerals in pop-up boxes. 

Additionally, they took our aerial drone footage and incorporated it onto the website so that it auto-plays when users scroll through the pages. They also designed a format for photos that is consistent across all of our advisors and executive management team.

They also created a media and careers section and built the whole system such that we’re able to manage it in-house and update the platform as necessary. We can add articles and videos because they trained us on how to do so. 

What is the team composition?

We interact regularly with three teammates. 

How did you come to work with NMG Technologies?

We found them on Google, and they were the first ones to pop up. I interviewed other companies but decided to go with them. 

How much have you invested with them?

We’ve spent between $15,000–$20,000.

What is the status of this engagement?

We began working with NMG Technologies in April 2020, and they completed the project. We still use them if we need help, and we’re going to work with them on a future project.

What evidence can you share that demonstrates the impact of the engagement? 

They were great and got over every hurdle. The team is organized and friendly. 

How did NMG Technologies perform from a project management standpoint?

When they weren’t able to hit certain specs, the team was very clear and communicative about it. We communicate via phone, Zoho, and Skype. 

Since they’re in India, we synced up with them at 9 a.m. EST every single day for about two and a half weeks. The team is very interactive and works well with us. When we have change requests, they never complain. 

What did you find most impressive about them?

NMG Technologies delivered exactly what we wanted. 

Are there any areas they could improve?

At first, there were too many teammates doing the work, and we didn’t understand who was doing what. Once they clarified that, everything went well.

Do you have any advice for potential customers?

Be very clear with roles and responsibilities on their end right from the beginning. If they had been clear about that from the first day, the project could’ve been completed much quicker.

Please describe your company and your position there.

I am an entrepreneur starting a small scale beauty salon digital service provider. My company 'Beautify' provides salons with app booking capabilities and booking management system.

For what projects/services did your company hire NMG Technologies?

To develop a platform consistent of a mobile app for customers to find beaut salons, make reservations, and pay in advance for the services. The platform also has a website for salon owners and employees to manage salon employees, as well as the bookings made by customers through the mobile app.

What were your goals for this project?

I wanted to bring in a new idea and digital service to the community, and make their experience in booking and visiting beauty salons simpler and easier.

How did you select this vendor?

My team researched online for the top mobile app and digital software developers. It was key that the vendor should have the capability to create a complete platform or system consisting of multiple hardware and software components, not just a standalone mobile app or website.

Describe the project in detail.

The project began by the sharing of thought and ideas with NMG management team, until a final understanding was established. Onwards, multiple meetings took place to discuss specific requirements and expectations, including adding creative design and workflow processes that do not exist in other available apps.

After finishing off the system specifications document, the development phase took place, with weekly meetings reviewing prototypes and making changes in order to align with requirements and expectations.

What was the team composition?

Team was composed of a founder and enterpenuer, responsible in contacting and managing the completed work by the NMG development team. A couple other team members were responsible to perform customers and users interviews to extract as much requirements as possible.

Can you share any outcomes from the project that demonstrate progress or success?

Near the end of the project completion, Beautify team had shared the design and functionality of the platform and app with many beauty salon representatives and investors. There were big signs of interest in using the platform, with many complements about the unique design (UI/UX) of the mobile app.

How effective was the workflow between your team and theirs?

The NMG project manager provided their personal number, in order to be able to contact them anytime anywhere. The development team is also very responsive, both to emails and messages, as well as to requirement changes or requirement adjustements.

What did you find most impressive about this company?

Their impressive capability to create a bespoke mobile app design that does not look like a copy-paste from another mobile app. The development team is very skilled, capable to meet even the most difficult requirements.

Are there any areas for improvement?

The development team need to furthermore improve in communicating when there are unplanned delays or require more time to complete requirements. Meeting set approximate completion dates is very important. Very few times, small details are not done as expected.

Please describe your company and your position there.

We were a first mover in the country as wedding gift registry website. I was the Founder & CEO

For what projects/services did your company hire NMG Technologies?

We faced technical and service related issues with our previous developers. Migrated to NMG who helped us migrate the website timely. They worked closely with our team to continue to develop and perfect the product. As it was a live e-commerce website, day to day maintenance was also done by the same team.

What were your goals for this project?

First Goal was to successfully migrate vendors in as quick and seamless a way as possible. Second goal was to work with NMG to enhance and improve on the website that had been built and fix some complicated bugs. Third goal was to trust someone with the day to day maintenance of the portal.

How did you select this vendor?

We selected this vendor from our network of associates

Describe the project and the services they provided in detail.

They provided strategy and execution expertise in IT.

What was the team composition?

Team comprised of an account manager and a couple of full stack developers and a part time designer.

Can you share any information that demonstrates the impact that this project has had on your business?

The business was impacted positively and was able to function and run smoothly due to the support from NMG. Being a web based e-commerce portal, the issues that the website had before NMG were quickly and accurately resolved by them resulting in smooth functioning of the business.

How was project management arranged and how effective was it?

It was arranged via online tools which was effective

What did you find most impressive about this company?

Talented and responsible team members at NMG is what was most impressive. Turn around times were as per expectations.

Are there any areas for improvement?

My suggestion is that to plan for more telephonic discussion opportunities for accounts that are within India.

Please describe your company and your position there.

I am the Managing Director of a UK-based digital marketing company. We provide a range of services to our own clients, including search engine optimisation (SEO), managed pay per click (PPC) services and web development. For small, straightforward pieces of web development, we generally carry out the work in-house.

For more complex tasks, where we require specialist help, we make use of a relatively small selection of trusted suppliers. Since our reputation is on the line, we are very careful when selecting suppliers. In particular, we focus on assessing the quality of work and the ability to deliver within agreed timescales.

For what projects/services did your company hire NMG Technologies?

We selected NMG Technologies to assist with the migration of a website. The custom-built site was located on a server that was using an out-of-date version of PHP. Since support for the version of PHP had come to an end and we were concerned about the security implications for our client's website, we needed the PHP version on the server to be upgraded, the client's website to be upgraded and for the project to go smoothly.

What were your goals for this project?

The end goal here was for us to be able to present our client with a website that functioned to the expected level and that was secure. It was important to us that the upgraded site should also be provided in a timely manner and that our client shouldn't experience any noticeable period of downtime. In essence, we wanted to ensure that this would be a smooth transition.

How did you select this vendor?

We identified a number of potential vendors online and then conducted a series of interviews, seeking a good match for our requirements. In our discussions with NMG Technologies, we were impressed by their knowledge, expertise and obvious commitment to effective communications. Their pricing was very competitive and they assured us that they would be able to deliver within the required timescales. Importantly for us, it was also evident that their technical team had the ability to deal with a complex, bespoke website.

Describe the project and the services they provided in detail.

They provided a comprehensive range of services, in order to complete the project for us. We were provided with a project manager who performed a very effective organisational and communications role. NMG Technologies assessed the existing website that was in place and then presented us with a clear strategy to achieve the required PHP transition.

They explained key dates at the outset and we were provided with access to their project management portal. We found this to be an invaluable tool and their team kept us updated on project progress throughout. This, in turn, ensured that we were able to update our client and to reassure them that all was in hand.

At various stages in the process, we were given access to assist with testing individual elements. This was important to us because it meant that we were able to measure progress and to check that there were no issues that the client might be concerned about.

I think that what was particularly impressive about the way that NMG Technologies performed was that we were actually able to give them very little documentation at the outset. Fortunately, they had the expertise to be able to assess the requirements, design a strategy and then to implement that strategy. Overall, we were very impressed.

What was the team composition?

NMG Technologies provided us with a dedicated team specific to the project. Our point of contact was their experienced project manager, while the work was undertaken by their technical specialists. Within the team, we were provided with multiple developers, a web designer and QA specialist.

Can you share any information that demonstrates the impact that this project has had on your business?

NMG Technologies delivered the PHP transition ahead of schedule and in a seamless manner. As an agency, this was fantastic for us, since it makes us look great for the end client. Our client was impressed by the quality of work that was delivered and by the speed of the delivery.

There is no doubt in my mind that it has boosted confidence in our client's mind in our own ability to deliver. As a result, I would expect us to win more work from this client, both in the near future and overall a period of time. This particular project could not have been completed in-house, due to the level of complexity faced.

By reaching out to NMG Technologies, we were able to expand our own service offering. NMG Technologies undoubtedly exceeded our own expectations and the project delivery has also exceeded the expectations of our client.

How was project management arranged and how effective was it?

With access to a dedicated Zoho portal, we were able to keep updated on progress. We also received regular communication via email and Skype. The project was co-ordinated via a main point of contact and we found that they were, at all times, both responsive and effective. The project was clearly well managed, allowing them to meet and exceed the project objectives.

What did you find most impressive about this company?

I think that what separates NMG Technologies from other companies is that they combine expertise with the ability to communicate. We felt that we were in the loop every step of the way and we also knew that we were in safe hands. That's so important for us, when working with a supplier.

Are there any areas for improvement?

I can honestly say that I can't think of anything that they could have done better.

Please describe your company and your position there.

Head- Advocacy and Communication. Heritage Xperiential Learning School is one of the leading K12 schools in Gurgaon.

For what projects/services did your company hire NMG Technologies?

Create a website for our new international school within 3 weeks.

What were your goals for this project?

Create a comprehensive website the informs prospective parents about the philosophy, pedagogy, best practices and infrastructure of the new school and thereby drive admissions.

How did you select this vendor?

They had worked for another project with us. The team was knowledgeable, responsive, flexible and conscientious about delivery timelines.

Describe the project and the services they provided in detail.

HTML website development from design to implementation.

What was the team composition?

The prject team had about 3 people servicing the school's requirements.

Can you share any information that demonstrates the impact that this project has had on your business?

The school received over 1000 applications from rpospective parents.

How was project management arranged and how effective was it?

The team created a comprehensive project plan, identified SPOCs, and regularly kept in touch to ensure that deliverables were met on time.

They were extremely responsive to last-minute changes and made modifications within the limited timeline. They were quality conscious and ensured that quality standards were maintained throughout.

What did you find most impressive about this company?

Their project management, responsiveness, on time delivery capabilities and ability to accommodate modifications.

Are there any areas for improvement?

No.