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    Kharkiv, Ukraine
    38.057.784.0600

Software development company

4.4
7 reviews

NIX Solutions presents all kinds of IT services all over the world. We work with different projects involving cloud staffing, web development, mobile development, QA engineering, web design, project management, digital marketing, and IT consulting. We make your ideas work.

Our team consists of highly-skilled, dynamic and experienced professionals who are specialists in their fields. We always strive to create the best solutions and exceed our customer's expectations.

 
Undisclosed
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
1994
NIX Solutions
2 Karazina Street
Kharkiv 61002
Ukraine
38.057.784.0600

Portfolio

ASO Optimization to Get the Highest Rank in AppStore Search

INTRODUCTION

The client released a new version of the app which helps packing and to prepare for any trip. We have to lead users from the old version to the new one, reach app rating of 4+ stars and attract new users as well.

SOLUTION

We provided ASO optimization to get a higher rank in search; notified current users about a brand new version; attract new users through press releases, reviews, forums, blogs, and banner ads; add German localization, created a landing page for boosting downloads when the application releases.

RESULT

The app got into the Top 3 by using the required keywords; reached the rating of 4.5 stars. Also, search app impressions increased by 87%;  app downloads increased by 56% in the season period and app page views and downloads for grew ten times in Germany.

Development of SMM Strategy for the Online Magazine

INTRODUCTION

An online magazine offers luxury watches and lifestyle. The magazine often provides a sneak peek of a chronometry masterpiece weeks or days before the official release. Authors of the website are welcomed at world renowned manufacturers such as Hublot, Patek Philippe, Audemars Piguet, and others.

The client was looking to expand this number and attract more visitors to a Facebook page. Despite the exclusive content on the site, the Facebook audience was only 17,000 fans.

SOLUTION

We initiated research and analysis of the niche in Facebook, developed the SMM strategy and brand style of posts, hashtags, images. After that, we posted and managed Facebook publishings.

RESULT

Sales grew by 47%. The number of Facebook fans increased by 400%, went up to 89,000 followers within several months. The strategy continues to work, and the current number of subscribers is over 320,000...

Attract New Clients Through Social Media

INTRODUCTION

The client, a school of fitness ballet, had just opened, and many classes had a shortage of students. The goal was to recruit all classes. The client wants to create a website with ballet school representation, its services, and teachers. The marketing goals were: let the target audience know about the new school of fitness ballet, attract students into new 12 groups, interact with the potential audience through social media.

SOLUTION

We developed a comprehensive marketing strategy, built a website with an intuitive interface, clear navigation, and smart content, created a Facebook profile and a fan page with regular communications, and set up Facebook ads campaigns.

RESULT

School recruited all 12 groups,  90+ students came from ads per month, 700+ monthly website users from advertising, 1000+ monthly visitors from Google search.  The client’s business expanded, and two more...

The Comprehensive Approach to SEO Optimization

INTRODUCTION

The client provides a custom VPS specifically for traders. He wants to enter the US market and pursue the next business goals: to get the top positions in Google search ranking, to generate target traffic on the website, and as a result increase sales.

SOLUTION

We have developed a strategy based on product and business niche analysis, target audience identification, and competitor analysis. We rewrote website content and site architecture, provided full SEO audit and implementation of the fixe, and set up Google Tools to track and analyze website data. Also, we executed full on-site optimization of the site, including a regular content update.

RESULT

The client’s website achieved the top 10 for all 28 selling keywords. Traffic increased by up to 2000 monthly users, and purchase conversion increased by 34.5% Also, sales tripled.

Working on Other's Vendor Legacy Code Developed Without Standards

INTRODUCTION
The product, developed a long time ago by another vendor, provides a tool set for evaluating operational and financial data of healthcare organizations. The biggest task in the project was to implement a new restriction that would not allow users to manually create reports each quarter.
 

SOLUTION
It was particularly challenging because the existing code was implemented by a different vendor without standards. To get the requirements absolutely clear, we scheduled several meetings with the client, which included doing regular demos. 
 

RESULT
The team rewrote and implemented the code not only to improve logic but to incorporate effective coding standards. Today, the system automatically calculates appropriate data and users no longer need to create reports manually. 

Process Automation System With High Security Standards

INTRODUCTION 
The idea of our client was to help consultants to focus on a project and details, instead of spending much time on formatting and generating documents. The client provides security solutions, so the system has very high standards and strict requirements regarding security.


SOLUTION
After a month of in-depth investigation, we had the complete picture of the future solution and the strict scope of work. To meet the high security standards for the system, we implemented the Open Web Application Security Project (OWASP).


RESULT
The client’s consultants are now able to create new reports and populate them with searchable templates from their existing DB. The system's output is a Microsoft Word document that conforms to company's formatting rules, which can be used by the consultant to carry out further editing in a local instance of Microsoft Word.

Script Creation for Mass Testing

INTRODUCTION
The client generates about 3000 reports, with each report having 20-30 pages, and each page containing 1-4 graphs with values. The report format changes from year to year. Due to the volume of data, it was impossible to check each report manually. The challenge was to automate the entire process and more importantly, make it work fast.


SOLUTION
We created and implemented various auto-scripts. We also built the correct database validation logic, which can be updated if the report format changes.


RESULT
The client gets accurate reports for each facility, which can be easily accessed on the website by end customers.

Building Native Applications Integrated with Custom Bluetooth Device

INTRODUCTION
Our client owns a network of pet shops; he needed us to develop apps, which automate the remote feeding and playing with the cat through the use of Bluetooth.
 

SOLUTION 
The native app development and the interaction with the Bluetooth devices that had the custom boards and unique specifications was challenging due to the uniqueness of the task. During the development of the application, we quickly and effectively learned how to create a stable Bluetooth connection without wasting much time on the investigation. 
 

RESULT
We created native applications for iOS and Android and set the stable work of 3 Bluetooth devices: feeder, a drinking bowl and a toy that you can play with your cat remotely using the joystick. The client was satisfied, and the applications are successfully uploaded to the App Store and Google Play.

Integration of a Dedicated Developer into an Ongoing Project

INTRODUCTION
The client contacted us with a request to create a new management system for their current video education platform, that should allow to upload video, track its quality, assign permissions to users and to specify the region for the content distribution.
 

SOLUTION
Our developer had to join an already existing team, which was based in Israel. We decided to implement the continuous delivery of the result of each iteration in order to get a feedback from the client about the efficiency and correctness of the work done.
 

RESULT
The client received an updated system with new functional features. All users successfully migrated from the old system. The new management system improved the efficiency of current business processes.

Social Platform Backend Refactoring

INTRODUCTION
NIX Solutions developed a product that allows businesses to promote themselves with the help of the opinion leaders on the social networks (YouTube, Facebook, Twitter and Instagram). The backend was completed by another vendor; our role was to develop the iOS application from scratch.

 

SOLUTION
First, we contacted the backend team in an attempt to have server-side issues fixed using their resources. Unfortunately, their level of expertise and communication skills were insufficient. In short, we had to step in and do extensive code refactoring.

 

RESULTS
Even though it took weeks to clear the server issues, the app worked as intended and was successfully uploaded to the AppStore. The app as well as the server solution we provided fully satisfied the client’s business needs.
 

Reviews

4.4
7 reviews
Sort by

Web Dev & UX for Online Automotive Dealership

“It is hard to impress me, and NIX kept me happy. There is no recommendation that is more powerful.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2017 - Ongoing
Project summary: 

NIX Solutions revamped an online sales portal, creating a more modern website and upgrading the corresponding database with a view toward enhanced SEO and UX.

The Reviewer
 
11-50 Employees
 
Bloomington, Minnesota
Craig Burris
Director of Operations, CarSoup
 
Verified
The Review
Feedback summary: 

NIX’s expert team built a new system that increased potential customer traffic and improved performance. Their transparent workflow allowed for consistent communication and quick correction of problems when they arose. They also adjusted their processes to mitigate time-difference concerns.

BACKGROUND

Please describe your company and your position there.

I am the director of operations for CarSoup.com, an online automotive parts and car dealership.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NIX Solutions?

We worked with NIX to develop a new company website.

What were your goals for this project?

We wanted an updated website, database, and other processes to increase the speed, SEO, and overall UX.

SOLUTION

How did you select this vendor?

We explored several different options for this project,k including an in-house development team and offshoring the project. Once we decided to outsource the project, we evaluated developers by their capabilities, client list, and reputation. We chose NIX because they had a large staff of skilled developers that specialized in the areas of development we needed.

Can you go into detail about the services they provided and the scope of the project?

They handled project design, iteration, and implementation from the ground up, transferring no code from our old system. To help develop web content, they consulted with our president and me.

What was the team composition?

Their team is comprised of project managers, business analysts, UI/UX developers, PHP developers, quality assurance professionals, Elasticsearch developers, and others.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re seeing record website traffic and user engagement as a result of the rebuild. Our website is faster, stable, and has better SEO.

How was project management arranged and how effective was it?

Their project managers and business analysts handled project management. We used Jira and Trello to keep track of progress.

What did you find most impressive about this company?

The entire team at NIX was welcoming and easy to work with. The level of customer service and dedication of the staff is amazing.  Finding developers is not complicated, but finding ones that work well with your team is a difficult encounter.

Are there any areas where they can improve?

Although NIX made minor mistakes in the development process, their team learned from them and implemented procedures to avoid future errors.

5.0
Overall Score It is hard to impress me, and NIX kept me happy. There is no recommendation that is more powerful.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They modified their hours to suit our time zone and kindly welcomed our employees when they traveled to their site.
  • 5.0 Cost
    Value / within estimates
    The ratio of cost to quality was remarkable.
  • 5.0 Quality
    Service & deliverables
    They impressed me from start to finish.
  • 5.0 NPS
    Willing to refer
    I would recommend NIX to anyone who needs development work.

Platform Dev for Career Preparation Service

“The NIX team is reliable and sustainable, though not always accurate with their work on our project.”

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4.5

Quality: 
3.5
Schedule: 
3.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

NIX Solutions provided digital development services for an interviewing practice platform. They used MongoDB, Node.js, TypeScript, React.js, and Redux to program the frontend and backend of the service.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Co-founder, Career Preparation Service
 
Verified
The Review
Feedback summary: 

The team skillfully executed all of the required technical elements but required additional guidance and clarification. The project manager communicates efficiently, but there are some obstacles in interacting with other team members and setting expectations for quality of work.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and head of product for a free career-preparation service. We arrange mock interviews for software engineers to practice speaking with recruiters. We observe the live interview and connect promising developers to top agencies with available career opportunities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NIX Solutions?

Our company was in its early stages and we have a relatively low budget. We wanted to accelerate our research and development processes and get a product on the market.

SOLUTION

What was the scope of their involvement?

Nix worked with us on our brand visibility by creating public web pages for digital marketing. The team designed the platform’s entire experience and helped plan peripheral product features like the onboarding, scheduling, interviewing, and feedback processes. They programmed our system using MongoDB and Node.js for backend work and TypeScript, React.js, and Redux for frontend work. At one point, they were providing SEO guidance, but it was hard for us to get the results we wanted using an external service. The NIX team is now working to improve the platform and add new features.

What is the team composition?

NIX allowed us to choose the project structure. We could either have a single point of contact and a black-boxed development process or we could choose several engineers to work as part of our extended team and manage them directly. We chose to work with a full team that consisted of a project manager, frontend designer, backend developer, QA specialist, and a web designer. We let go of two additional engineers during the project because we had to consistently review their work to check for quality.

How did you come to work with NIX Solutions?

A friend’s colleague was connected to the company. They initiated our interaction, then we started working together directly.

How much have you invested with them?

We have spent between $150,000—$200,000.

What is the status of this engagement?

We started working with NIX around January 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since this was only an implementation project, we don’t have any metrics to quantitatively assess NIX’s impact on the project. They leverage their technical skills to overcome engineering challenges with alternative designs. Their work is reliable if done through the right process, but that adds cost and time to the project for both sides. Early in the project, we ran into quality issues. NIX’s developers were not able to work independently and they were not improving as the project moved forward. After replacing the necessary team members and bringing on a QA specialist, the level of work improved.

How did NIX Solutions perform from a project management standpoint?

We used Trello, Slack, and GitLab to track progress and bring attention to necessary changes. Time zone differences hindered overall communication, but there were additional and frequent instances of miscommunication with the NIX team. Their engineers are technically strong but lack ownership of their work and responsive communication skills. The team writes good code, but preemptively starts projects without clarifying any points of ambiguity. Their outputs are solid, but usually not what we originally requested. Their work is inaccurate to the extent that a significant amount of our time is spent on reviewing and editing rather than on further developments.

What did you find most impressive about them?

Because they are a full-service agency, it is easy to bring in new resources on a case-by-case basis. They have been relatively accommodating of the workflow by allowing us to add or drop team members as necessary. The NIX team is reliable and sustainable, though not always accurate with their work on our project.

Any advice for potential customers?

NIX is the perfect solution for early businesses trying to find technically skilled software engineers at a low cost. I would recommend that anyone working with them set their expectations immediately and be extremely clear with task requirements. We might have had different results had we worked under a different management style, but in my experience, only the project manager understands and communicates efficiently. No matter the initial approach to team organization, in the later stages it is beneficial to work solely with the project manager and have him handle all interactions within the NIX team. Overall, potential customers should be proactive with communication and enter the engagement with a hands-on approach to timeline maintenance and team management.

4.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Dev, Hosting, and Management for SaaS Agency

“NIX Solutions exceeds most comparable dev shops in their communication, documentation, and follow through.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2016 - Ongoing
Project summary: 

NIX Solutions’ Python expert resolved errors in an iOS app based on a faulty data scraper. The team wrote a digital fundraising platform in PHP on a Laravel framework from scratch with a MySQL backend.

The Reviewer
 
1-10 Employees
 
Little Rock, Arkansas
Mike Ortner
President, Ortner Enterprises DBA North Two Five
 
Verified
The Review
Feedback summary: 

NIX Solutions delivered high-quality products that work flawlessly and have boosted revenue partner schools, who have successfully used the digital platform to fundraise.  The team’s organized workflow and programming skills help them seamlessly fit into the client’s company as a whole.

BACKGROUND

Introduce your business and what you do there.

I’m the president of North Two Five, an agency that builds software as a service (SAAS).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NIX Solutions?

I needed a vendor to rewrite an entire frontend for one of my clients. Another client asked me to fix a broken iOS app, so I reached out to NIX Solutions to resolve those issues and also help run one of their web apps.

SOLUTION

What was the scope of their involvement?

NIX Solutions provides turnkey support. In my role as technical project manager, I send the team requirements to work from. They managed all the business with sprint planning and dev meetings. The team’s developers initially programmed with Angular and PHP.  Since then, I’ve had them use many other languages throughout different projects. Their server support and maintenance division set up all my infrastructure on platforms like Amazon Web Services (AWS) and DigitalOcean.

As NIX Solutions was fixing my client’s iOS app, they discovered the information scraper was broken. One of their Python developers resolved it and got the app up and running again. 

Another partner had a specific vision for their digital fundraising platform for schools. NIX Solutions wrote this solution in PHP and built it from scratch on Laravel with a MySQL backend. They included all the features we requested like social media sharing integration and sign up processes. I was just the oversight manager, so they handled all the business analysis and project management. 


What is the team composition?

I work with the director of project managers in the small and medium size project departments. I’ve worked with two other project managers, three other business analysts, and about ten different developers throughout our partnership.

How did you come to work with NIX Solutions?

My limited experience with outsourcing companies had been subpar based on code quality and lack of trust. My director’s contact had used NIX Solutions in the past and recommended using them. Initially, I felt pushed into this partnership and asked my director not to. I was pleasantly surprised by NIX Solutions and have built my entire business on their services at this point.

How much have you invested with them?

We’ve spent $250,000 on their work.

What is the status of this engagement?

We started working together in July 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The fundraising platform just launched this past spring. We’ve only run one school through it so far, and we’re going to make some adjustments. The products NIX Solutions delivered work well and have money for the schools we partner with.

For the other Angular platform, they delivered, we’ve rarely had any unforeseen problems like downtime at all. The few issues we had at the beginning were not their fault. They set up new infrastructure for us, and it’s run flawlessly ever since.

How did NIX Solutions perform from a project management standpoint?

Their communication and project management has been excellent. We use Jira for project management and Confluence for future signoffs. We use a variety of Google Docs for questions, answers, and some preliminary things that we do. Google Docs works well for estimation line items, too. 

What did you find most impressive about them?

I highly recommend them, even compared to U.S. teams. “NIX Solutions exceeds most comparable dev shops in their communication, documentation, and follow through.”

Are there any areas they could improve?

I had to have a conversation with 1-2 of their developers about how they structure their databases, but it was very minor. Whenever I’ve asked about any issue billing or hours, they’ve always made it right. They address everything right away and even take a pay cut if they have to. 

Do you have any advice for potential customers?

I wouldn’t recommend outsourcing unless it’s with NIX Solutions. Get some consultation from someone who can provide code review and make sure it looks good. I haven’t seen code from every codebase that they develop in, but I have a good project manager. Treat them as part of your team instead of like an outsourcing company, and they’ll treat you the same way

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for e-Learning Platform

"There was much to do and NIX Solutions did it very well."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
Project summary: 

NIX Solutions provided app development for iOS and Android, and back-end data integration services. They also collaborated in the development of the cloud code and data and analytics integration.

The Reviewer
 
11-50 Employees
 
Australia
CEO, Interactive Educational Platform
 
Verified
The Review
Feedback summary: 

The app was successfully launched that it can already generate sales initially. NIX Solutions proved to be flexible, well-coordinated and professional although suggested to have additional python programmers so that their team could cover almost all technical services.

BACKGROUND

Please describe your organization.

I work at an integrated quiz-based knowledge platform. We provide cultural institutions, museums, and galleries with a means of making and sharing quizzes in order to engage visitors.

What is your role at the company?

I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with NIX Solutions?

We needed a reliable and consistent development partner – specifically for the iOS and Android applications on our platform. We'd been through a variety of contractors and small development companies and were becoming very frustrated with the lack of consistency and quality.

SOLUTION

Please describe the scope of their involvement in detail.

NIX Solutions built out the iPhone and Android apps and integrated them with the back-end data platform [Parse]. There was also associated development work with the cloud code and, in general terms, integrating the data and analytics components of the platform with the apps.

How did you come to work with NIX Solutions?

We had previously tried a number of developers via recruitment platforms like Elance [now Upwork] and through people that we knew but were not satisfied. It was a "make-or-break" moment in the project, so we went through a very extensive selection process before deciding on NIX Solutions.

Could you provide a sense of the size of this initiative in financial terms?

The cost will be between $10,000 and $50,000. The project and our partnership with NIX Solutions is ongoing.

What is the status of this engagement?

The initial phase was around three months, and we've continued to work sporadically with them for the last few months. We're gearing up for another development push soon, which will last for an additional three months.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The product has been developed to a point where we can make initial sales. There was much to do and NIX Solutions did it very well. Since that initial push, we have been working on a more fluid and flexible basis regarding feature development, which has also been working well.

What distinguishes NIX Solutions from other providers?

Initially, I was skeptical about the role of the project manager on their side, but I think having a liaison one step removed from the development team has worked excellently. It has made it much easier for us to coordinate and understand one another.

In hindsight, are there areas in which they could improve or things you might do differently?

NIX Solutions has many of their technical bases covered, but the addition of some Python programmers would be good.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    Extremely likely. NIX Solutions has been very professional, it's been easy to work with them and they've delivered.

Infrastructure Maintenance for Management Consulting Company

“We have never had an issue.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2008 - Ongoing
Project summary: 

Nix provides infrastructure management for a cloud-based solution provider. The team implements updates, monitors the status of the network, and remains on standby to provide support.

The Reviewer
 
11-50 employees
 
Swindon, United Kingdom
CEO, Management Consulting Company
 
Verified
The Review
Feedback summary: 

Nix assists the business by providing excellent services as well as additional resources which remain on call around the clock. The team receives positive remarks for their customer management approach which allows them to create meaningful and productive business relationships.

BACKGROUND

Please describe your organization.

I work for a management consulting and software manufacturing firm.

What is your position?

I am the CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with NIX Solutions?

Our software runs on servers in the cloud, and we were looking for a way to manage that 24 hours a day.

SOLUTION

Please describe the scope of their involvement in detail.

NIX Solutions manages the infrastructure of our servers. They monitor the updates and handle any issues that arise.

How did you come to work with NIX Solutions?

My company does a lot of work with the Ukraine, and we were referred to them by a colleague.

Could you provide a sense of the size of this initiative in financial terms?

This project was in the $10,000 to $50,000 range.

What is the status of this engagement?

We've been with them since 2008 and have done multiple projects with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

NIX Solutions has benefited my business by allowing us to have additional expertise on call. We've been able to supplement our existing staff and it has allowed us to avoid having to hire more people. They became an extension of our own internal setup. They were there as an additional resource.

How did NIX Solutions perform from a project management standpoint?

We have never had an issue.

What distinguishes NIX Solutions from other providers?

NIX Solutions has a very good customer management approach. They have one person we deal with, and he keeps the relationship fed and watered. The staff is very easy to talk to and get on with. They have a good team, and they've formed into a good structure themselves.

Is there anything NIX Solutions could have improved or done differently?

There isn't anything that could be improved upon.

5.0
Overall Score It's been very positive.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We have never had a problem.
  • 5.0 Cost
    Value / within estimates
    There's definitely value.
  • 5.0 Quality
    Service & deliverables
    Definitely.
  • 5.0 NPS
    Willing to refer
    Five, no problem. I've recommended them to many people.

Web and Mobile Development for Travel Company

“The NIX Solutions team is very responsive, upfront, and strive to deliver on time and on budget.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Nix developed a web and mobile audio tour app for iOS and desktops. The specifications and technical design of the solutions were provided, so the project involved only web and mobile development.

The Reviewer
 
1-10 Employees
 
Australia
Jennifer Drysdale
Founder, Stories360
 
Verified
The Review
Feedback summary: 

Nix provided both components of the project within the estimated budget and timeframe. The team was recognized for their responsiveness and for maintaining open communication at all times.

BACKGROUND

Please briefly describe what your company does and the role that you play there?

I am the founder and director of Stories360. We create GPS-based audio tours.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached NIX Solutions?

We have been building our business strategy for the past couple of years and are just about to launch the applications in May [2015]. Our challenge was solely development based. We had technical project management capability, so we just needed a competent development team.

SOLUTION

Can you talk about the scope of the project, what were the exact services or methodologies NIX Solutions provided or implemented?

We had detailed specifications for several pieces of technology that we wanted to build and NIX has provided that development and project management for us.

Can you give us a sense of the size of the project in dollar terms or personnel work hours?

Our project has two separate components the iOS application development and the Web application development. We have spent about $70,000 with NIX Solutions so far.

RESULTS & FEEDBACK

When working with them, was there anything unique or special about them compared to other companies with which you may have worked?

The NIX Solutions team is very responsive, upfront, and strive to deliver on time and on budget.

Looking back on the project, is there any area that they could improve upon or that you would have them do differently?

One thing that could improve is the management of bug reporting. The process could be more streamlined. NIX Solutions was happy to manage bug reporting in whatever form we proposed, which was nice and flexible. However, it probably would be more effective if they proposed a method of managing bug reporting that they preferred.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Webcam Focused Website

“It's taken a long time to repair the damage that NIX Solutions did to our business.”

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1.0

Quality: 
1.0
Schedule: 
1.0
Cost: 
1.0
Willing to refer: 
1.0
The Project
 
$200,000 to $999,999
 
2009 - 2012
Project summary: 

Nix developed a social media platform with webcam integration through which users can share live visual interaction elements. The project began in 2009 and culminated in 2013.

The Reviewer
 
1-10 Employees
 
Canada
President, Webcam-focused Website
 
Verified
The Review
Feedback summary: 

The platform was developed with the specified features, but the launch saw many issues which Nix could not resolve in a timely manner. Furthermore, the product was delayed several times and had many bugs that went unaddressed. The relationship ended with the replacement of the team.

BACKGROUND

I'm the president of a company that provides a free live streaming webcam website to an audience of tens of thousands of visitors per day since 2009. The site works on a 'freemium' model whereby users can pay a fee for access to additional tools and services. Our company is based out of Canada and the United States. Our marketing and strategy head office is located in Canada, servers and hardware management in the United States. Programming and technical aspects are handled in the United States and outsourced abroad. Our target audience is 18- to  60-year-old Web surfers in the webcam entertainment market.

OPPORTUNITY / CHALLENGE

The launch of Facebook in 2008 signaled a new era in ecommerce that we wanted to be a part of. We wanted to provide interactive social media via webcam streaming to replicate the social aspects of Facebook, but go another step and include live visual interaction.

SOLUTION

In 2009, we hired NIX Solutions to develop the webcam platform for us. The work appeared consistent and on schedule. However, the quality of the work provided by NIX Solutions became readily apparent, on the day the site launched to a live audience. It crashed under the initial traffic, which was no more than a few hundred visitors to the site.

We continued to grow the website while routinely dealing with site crashing, intractable bugs, delayed development, and poor support for three more years. By that time, the window of opportunity afforded by being a 'first-mover' had evaporated and our business had been leapfrogged by newer efficient copycat versions of our platform.

RESULTS & FEEDBACK

Since outsourcing our needs to an alternate IT [information technology] company, development has been smooth and productive. It's taken a long time to repair the damage that NIX Solutions did to our business, but we've done it. NIX Solutions compromised and undermined our business [so much] that it is only through sheer will and some luck that our business survived. We would not recommend NIX Solutions to a company seeking IT services.

1.0
Overall Score
  • 1.0 Scheduling
    ON TIME / DEADLINES
  • 1.0 Cost
    Value / within estimates
  • 1.0 Quality
    Service & deliverables
  • 1.0 NPS
    Willing to refer