The NineHertz

BACKGROUND

Please describe your company and position.

I am the Director of Indian App Developer

Describe what your company does in a single sentence.

We are a leading app development company renowned for creating innovative, user-centric mobile applications that cater to diverse industry needs. With a small team of highly skilled developers and designers, they specialize in delivering customized solutions that blend cutting-edge technology with seamless user experience. From initial concept to final deployment, we maintain a client-focused approach, ensuring each app is tailored to meet specific business goals and user requirements. 
Their expertise spans various platforms, including iOS and Android, making them a versatile partner for any mobile app development project. Their commitment to quality, timely delivery, and ongoing support have earned them a stellar reputation in the industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The NineHertz to accomplish?

• We want to hire a team of developers to build an advanced application leveraging artificial intelligence (AI) to automate complex processes, enhance decision-making, and improve overall operational efficiency.
• We need support to implement sophisticated automation tools and algorithms to streamline repetitive tasks, reduce human error, and increase productivity across various business functions.
• We require expertise in integrating machine learning models to empower the application to analyze data, detect patterns, and generate predictions, thereby boosting the application's intelligence and adaptability.
• We seek help to ensure the application adheres to the highest security standards, protecting sensitive data and maintaining user privacy while implementing AI and automation technologies.
• We're looking for a design and development of an application that is scalable, allowing for easy expansion and integration of new AI and automation features as the business grows and technology evolves.

SOLUTION

How did you find The NineHertz?

• Online Search
• Referral

Why did you select The NineHertz over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The NineHertz were assigned to this project?

15-20

Describe the scope of work in detail. Please include a summary of key deliverables.

The NineHertz will provide a team of skilled IT staff to support the development of a comprehensive application. The app will incorporate advanced technologies such as Artificial Intelligence (AI) and automation and will be developed for Android, iOS, and hybrid platforms.

Key Deliverables:

• Integrate AI features to enhance user experience and application functionality.
• Implement machine learning models to enable the application to learn from data, identify patterns, and make predictions.
• Develop AI-driven features such as natural language processing (NLP), chatbots, and personalized recommendations.
• Ensure the application supports automated data collection and processing for enhanced analytics.
• Develop a hybrid application that can run on multiple platforms (Android and iOS) using a single codebase.
  Utilize frameworks such as React Native, Flutter, or Xamarin for efficient hybrid app development.
  Ensure the hybrid app provides a seamless user experience across all devices and platforms.

Development and Testing:

• Follow an agile development process with iterative cycles for planning, development, testing, and feedback.
• Ensure the application is thoroughly tested for functionality, performance, security, and compatibility across devices and platforms.

Security and Compliance:

• Ensure the application complies with industry standards and regulatory requirements, such as GDPR, HIPAA, or other relevant regulations.
  5. Documentation and Training:

Maintenance and Support:

• Offer continuous support and maintenance services to address any issues, bugs, or updates required post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced exceptional support from the NineHertz throughout our collaboration, particularly in their provision of resources and expertise in advanced technologies such as Artificial Intelligence and automation. Their adept IT staff demonstrated unparalleled proficiency, seamlessly integrating top-notch solutions tailored to our project requirements. 
Their responsiveness was exemplary, swiftly addressing our evolving needs and ensuring seamless project management. Their commitment to excellence was evident in their ability to consistently deliver projects on schedule, showcasing a remarkable blend of technical prowess and operational efficiency. Working with NineHertz was a testament to their leadership in leveraging advanced technologies to drive successful outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The NineHertz exemplified superior project management skills from start to finish. Their methodical approach and attention to detail were evident in every aspect of our collaboration. They effectively allocated resources and managed timelines, ensuring that each milestone was achieved with precision. Their proactive stance in understanding and meeting our requirements was notable, as they consistently adapted to changes and provided solutions promptly. This proactive and agile approach not only facilitated smooth project progression but also culminated in the timely delivery of results that exceeded our expectations.

What was your primary form of communication with The NineHertz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Throughout the project lifecycle, one aspect of The NineHertz that consistently impressed me was their unwavering commitment to innovation and precision in project management. What truly set them apart was their ability to seamlessly integrate advanced technologies, particularly Artificial Intelligence and automation, into every phase of the project. This not only enhanced efficiency but also enabled us to achieve outcomes that surpassed initial expectations.

Are there any areas for improvement or something The NineHertz could have done differently?

They are already at their best.

BACKGROUND

Please describe your company and position.

I am the President and CEO of DRODE LLC

Describe what your company does in a single sentence.

Our company is a technology company which connects professional drivers to individuals which seek a professional driver to transport themselves or those of their choosing to location (s) or simply timed drives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The NineHertz to accomplish?

• Create a landing page website
• Create four different applications
• Create intelligent, professional applications which will provide all the necessary services for our vision

SOLUTION

How did you find The NineHertz?

• Online Search
• Referral

Why did you select The NineHertz over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Early discussions with the company

How many teammates from The NineHertz were assigned to this project?

13

Describe the scope of work in detail. Please include a summary of key deliverables.

This project began from vision, to development planning, creation of the team, website development, screen development, through creation of four comprehensive intelligent apps (two in Android and two in iOS), through beta testing and go live. At this stage, we have already begun to launch our aquisition of Drivers and await finalization of our Rider acquisition shortly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every milestone of the project was monitored, achieved in a timely and sometimes more than timely fashion. Virtual reviews of projects were obtained on a routine basis and the accessibility of the entire Ninehertz team was exemplary.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was admirably lead by Sudhanshu. As previously stated, clear milestones were created on deliverables. As expected in app development, unforeseen findings occasionally occur and were expertly managed. Additionally, features of the app that were potentially overlooked or not completely understood in the initial design phase were diligently addressed in every circumstance. The final products are a result of this diligence and expertise.

What was your primary form of communication with The NineHertz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Ninehertz is that they work expertly and diligently as a team. Each team member has specific expertises which are maximized but the team understanding of the feasibility and ability to produce the envisioned product was nothing short of spectacular. 

Many development companies put a small team together of 2-3 programmers without adequate leadership and understanding of the overriding project and would struggle with this type of endeavor. Further, the creation of four very complex apps with the intelligence to provide our necessary services to both Riders and Drivers was an impressive feat.

Are there any areas for improvement or something The NineHertz could have done differently?

This is a great question and a difficult one to answer. Candidly, we are beyond satisfied with our relationship with Ninehertz and the technology which we have created together. We anticipate a long relationship with Ninehertz as we completely understand the app go live is, in fact, just the beginning. We already have planned integration of other API within the apps and will continue to create new versions of the app as our vision becomes a reality.

BACKGROUND

Please describe your company and position.

I am the CEO of Birds N Beez

Describe what your company does in a single sentence.

Birds N Beez is a social platform that aims to help groups of people meet new friends.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The NineHertz to accomplish?

• NineHertz were hired to help design and then create the platform from beginning.

SOLUTION

How did you find The NineHertz?

Clutch Site

Why did you select The NineHertz over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of The NineHertz’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our app is a social platform that aims to help groups of people meet new friends. In this app, the user will create his account and can start a session to match with a group. For creating a session, user needs to enter his group information and matching group criteria. After updating the criteria, a user will be able to see other group and can send invitation that another user can accept or reject. Also, he can receive the invitation from other groups. Deliverables:

• User App
• Admin Panel

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Overall, we were very pleased with the way the project was conducted and we feel confident about continuing our relationship with NineHertz as we build our platform in the USA. Some work that required 3rd party input probably should have been presented to us early on with approx. timelines based on current knowledge, e.g. Obtaining DUNS number. Thankfully no major delays were encountered but would have been nice to have knowledge upfront.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Active Collab consistently throughout the project. The workflows were quite simple to follow, with communication very easy especially once the project manager was assigned. Project management style was very hand on and consistently good. At no point did we feel outside of the development loop. Maybe one informal zoom call with dev team would have given more insight on who was working on the project and for them to meet client also, just a nice have scenario.

What was your primary form of communication with The NineHertz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was just very impressed with NineHertz overall. They have obviously hired some great folks, from dev team to project management team. The staff seem a dedicated bunch and I always had faith in their ability to fix all our needs. The few things that couldn’t get fixed did not create a critical issue and can be dealt with in subsequent revisions.

Are there any areas for improvement or something The NineHertz could have done differently?

The initial work discovery was competent though not a true representation of the needs of the platform as some items had not been thrashed out by us internally. So therefore it was a little off-putting when decisions about features were finalized only to be told they were not defined in the original discovery and this would lead to more time and/or cost.

BACKGROUND

Please describe your company and your position there.

I am the founder of the a gaming company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

To build a Poker Notes Application so poker players can record their poker hands,

SOLUTION

How did you select this vendor and what were the deciding factors?

Price and communication of what they could do for me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It’s a poker note application wherein a player can record a poker hand as a note and view it anytime and anywhere. Firstly, the team discussed the complete requirement with me. Post-requirement discussion The Ninehertz provided a scope document and then the designs for the project, post design approval development was started in the milestones. The team used React Native for the App and Backend developed in nodeJS.

How many resources from the vendor's team worked with you, and what were their positions?

Total 8 members worked on my project 1 Team leader 1 frontend developer 1 Backend developer 1 Project Manager 1 Business Analyst 1 Tester 1 Server network team associate 1 Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They met the goals of creating the App I wanted. They were responsive to my requests and hit all my goals.

Describe their project management style, including communication tools and timeliness.

They used Active Collab as a project management tool for project updates. The Ninehertz was consistently timeline and goal-oriented. I actually fell behind on my side of things due to other job and personal issues.

What did you find most impressive or unique about this company?

I can’t state anything about uniqueness since I never worked with an app development company before. I just thought they did a great job.

Are there any areas for improvement or something they could have done differently?

I wish, I knew about the change orders and would have preferred it if I knew more about the stringent SOW I agreed to. I guess that’s more my fault, but would have liked it if someone pointed it out to me to go over my requirements in better detail.

BACKGROUND

Introduce your business and what you do there.

My name is Nuno Vungo, I am the co-founder and CEO of Global One Route, LLC a California based import & export company. In an attempt to expand our company’s portfolio, Global One Route has decided to launch an e-commerce platform with the brand name Freshcart. Freshcart as it stands now is an online grocery delivery platform created to serve the Angolan & Portuguese market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

As I mentioned on my earlier review, I was having multiple issues including, deliverables & communication issues with the project manager at Ninehertz and everything seemed to be going bad. However, I am happy and glad to say that after my review, I was contacted by Ninehertz CEO Mr. Narendra and the company’s delivery manager Mr. Devraj.

Both Devraj and Narendra expressed that they wanted to make it right. And soon after they contacted me, they created a task force of dedicated developers and designers to work on my project; and within 60 days, these team under the leadership of Devraj did an outstanding job.

SOLUTION

What was the scope of their involvement?

Both Devraj and Narendra’s and the dedicated team were full available and emerged into the project. In addition to email communication, we communicated via the WhatsApp most of the time. We also created a google spreadsheet to track the tasks. So, they were fully involved.

What is the team dynamic?

We had a very dynamic communication between their team and mine. Ninehertz developers were quick to fix the issues we pointed out and Devraj was on top it.

How did you come to work with The NineHertz?

I came to work with Ninehertz in May 2020. I found the company via a google search of the best Website & Mobile App developers.

How much have you invested with them?

I have invested over $32,000.00 on this project.

What is the status of this engagement?

During the past 60 plus days, the engagement was dynamic and very responsive. I would even go further to say extraordinary.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

My relationship with Ninehertz, went from trust to lost of trust to trust them again. I am back to trust them again because they within these 60 plus days Devraj and his team have truly put the work. They’ve worked on my project as he and Narendra the CEO said they would. They fixed the major issues; and currently they are still fixing the emails receipt format. So, I am glad to see that so far, they have held to their words.

How did The NineHertz address the challenges that arose?

As soon as I was contacted by both Narendra and Devraj, they had set/created a WhatsApp group so that we could communicate and address all the issues, in particular urgent ones. They have also put on our project a task group of dedicated developers and designers who have been working on the project with dedication.

Describe the impact this engagement has had on your business.

We have not yet done the beta launch yet, since we still fixing minor issues such as the email receipt format, but I can now say that for the past 60 plus days this current engagement has had a positive impact on my business. Devraj has even offered SEO marketing optimization suggestions.

How was project management handled?

This time, it was handled well and professionally. I did not have to deal with the previous project manager. This time, Devraj was the project manager I can attest that he did well. He communicates and shows interest and understanding throughout the past 60 plus days.

Is there anything that the vendor did well or that you would consider a strength? 

Oh yes, Devraj’s leadership and communication skills served well. He was very communicative, detailed, professional, and compassionate to our project and cause. I think it’s important to have such honest, professional and communicative project manager who shows sympathy to the project.

In what specific areas can they improve?

I think finding project managers that put themselves on the shoes of their clients, respect partners time, and managers that communicate well.

What advice do you have for clients with similar needs to yours?

I think you should go with the dedicated team, ask to speak to Narendra the CEO and Devraj. Create a rapport with them and also be on top of your project.

UPDATED REVIEW

This review was published on November 25, 2022. 

Nuno Vungo

CEO, Global One Route

Business Services

1-10 Employees

San Rafael, California, United States 

$10,000 to $49,999

Mar 2020 - Nov 2022

Project Summary

An import and export company hired The NineHertz to create an interactive website and mobile app. They used PHP to build the platform. They initially offered a white-label website.

Feedback Summary

The client ended up paying over $32,000 for a failed service. They stepped away soon after they started the project, and shortly after, they made mistakes over and over again. Most of all, the team lacked professionalism, integrity, and respect for the whole project.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an Import & Export company based in California

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We wanted to create a user-friendly website and mobile app for groceries stores. Our goal was to create an interactive website and mobile apps platform that allow users to shop and have their product delivered to them without the hassle on heading to the store.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched online and their pop on the google search engine. We then inquired and spoke to them. The give us a cost for the project that at the time seemed reasonable and within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meeting with them that took place every monday night for us in the USA and Tuesday Mornings for them in India. We started working with them on the website first which was been developed using the PHP language. The first, they were offering us a white label website, but we had a vision and new what we wanted, so asked them to develop the website and applications for us from the ground up. So, we shared the designs with them. Let me say that the mobile apps were develop using the react native language.

How many resources from the vendor's team worked with you, and what were their positions?

We started with the first project manager that was assigned to our project (she was good) & one back end developer even though they said to us at the beginning there were 9 people working our project. Then they swiped the project manager a year+ later with someone else (this person was horrible), then they switched again with another project manager (this one was more focused on getting money from us).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked with them for 2 years and 6 months on a project that was promised and supposed to be delivered within 6 months to one year. They kept on running schemes on us. The communication went from bad to worst. We paid them in full for the project in hoping that we would receive something practical and workable; to our surprise, we received a prototype full of bags, nothing works, with codes that static in some areas and not in other. Our mistake was not to force them to use our environment server and trusting on what they were showing to us from their demo server. It was a completely scheme and deceit. Nothing works, we paid them over $32,000.00 on a project that does not work.

Describe their project management style, including communication tools and timeliness.

The project manager that started to work with us on the website, seemed very pronto and willing to help us, but abruptly she stepped away from our project. Then they put a person that was not at professional, that kept lying to us, did not delivery what he promised on time whatsoever; then the last project manager, was more focused on getting invoice paid before any milestone was completed. He lied a lot, took his time to reply to our emails and Skype msgs. Only when we copied this company director to the emails that is when he would reply to us.

What did you find most impressive or unique about this company?

Nothing!!! Perhaps, how deceiving and able to misrepresent their capabilities and abilities to do the work. Maybe their turnovers, it's ability to hire what seems like dev freelancers to work on the projects. We believe that's what exactly happened to us, everyone that the brought in to work on our project, including the project manager, seemed to have his/her team. And each team brought or created a hard code to the point when they would make a change somewhere it would screw up something else. The same mistakes were happening over an over again. We kept explaining the project over and over to this new person. This company has no quality, integrity, and respect to peoples money and obejectives whatsoever, and they lack professionalism.

Are there any areas for improvement or something they could have done differently?

Yes, they should stop overselling themselves, lying that they can do what they cannot do whatsoever. They should stop promising and stop deceiving companies like mine. Don't fall on their trap like we did. We lost money on them. We paid for a car and thought we are going to get one, but we received a scooter that does not work. Please avoid our mistake, do not trust their google reviews..., do your due-diligence very carefully, and do not allow them to have your project on their demo server. Also, do not pay them right way without checking in details (in your environment server) what they did.

STAR RATINGS

Overall rating: 0.5 If I could give them a negative star, it would be (-10)

Quality: 0.5 If I could give them (-10) stars I would!

Cost: 0.5 It went from $10,000 to over $32,000 for a project that does not work. Pure scam

Schedule: 1 One star because of Anamika, she seemed like she wanted our project done.

Willing to refer: 0.5 Not at all! I would not even suggested this company to a person I don't like. It would be immoral.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of #VENT; this project is based on peer-to-peer therapy for people to reach out to their neighbors instead of bottling everything up. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We were looking to build an application. 

SOLUTION

What was the scope of their involvement?

We went through a discovery phase where we talked about the features we were looking for, and The NineHertz put together a full proposal. After that, we went through the design and how we wanted it to look, and then the different phases of the project. The app was built from scratch. 

The app works like social media, so users can create a profile and choose from two different kinds of engagements. There is a chat feature with audio and texting and a newsfeed based on emotional conversation. Users can create groups and search for friends nearby, and there is also a journal feature that a user can save entries to look back on later. 

The NineHertz designed the entire application. We gave them a color scheme to start with, and they designed the logo. Key technologies included AWS and GoDaddy for the domain; the app is compatible with iOS and Android. The NineHertz is offering us maintenance services as well. 

What is the team composition?

We worked with a project manager, a designer, and a backend developer. 

How did you come to work with The NineHertz?

We found them through Clutch; we were looking at a few different companies, and one of the companies we spoke to was The NineHertz. We talked through the application and what we were looking for, and after a few weeks we decided to move forward with The NineHertz. 

How much have you invested with them?

We invested around $33,000. 

What is the status of this engagement?

We worked together between May 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app recently launched, so we don’t have much data, but we’ve had positive external feedback from users. Overall, we’re happy we could start and finish this project together, and we feel like they helped us develop a design that didn’t take over the whole app.

How did The NineHertz perform from a project management standpoint?

The project manager was incredible and was there for us the entire time. He always attended every meeting and ensured we were involved in the process. He scheduled everything and always checked to make sure we understood what was happening; even when we missed meetings on our end, he was patient. 

We were very nitpicky about the details, and The NineHertz did a fantastic job staying on time and making sure everything was up to our satisfaction. We typically communicated via WhatsApp, emails, and Google Meet. 

What did you find most impressive about them?

They always prioritized the work with us, and they accommodated our schedule. We were in different time zones, but it was never an inconvenience on our end. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Communication is one of the most important things in the engagement; don’t be shy about your concerns or The NineHertz's response to them. They’re very good at working with their clients and coming up with custom designs.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of a travel startup. We create customized itineraries for our app users. And are a one-stop shop travel essentials app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

TripsPilot was just an idea that we didn’t know could fully happen until we created the UI/UX design on Figma and reached out to NineHertz. The NineHertz has assisted me with bringing this app to life. They were able to build the code needed for my app to work (for Apple and Android) and even designed the website to match the app.

SOLUTION

How did you select this vendor and what were the deciding factors?

I saw the many positive reviews on Clutch and was convinced this was the company for me after speaking with a business analyst!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives with one of the best business analysts on NineHertz team named Kunal. He is a great asset to NineHertz and I highly recommend him. He knows business, business strategy and monetization, and can provide great advice when discussing your goals for your project. From there, my cofounder and I had already created mock-ups and wireframes for our app on Figma and provided that to NineHertz as a point of reference. After a few iterations and discussions on functionality, their team designed a more modernized version of my travel app for iOS and began work.

Halfway through the completion of the iOS version of my app, I decided I wanted a Android version as well as a website built by NineHertz, specifically my project manager Pankaj since he had already done such a phenomenal job so far with how my iOS version was coming along. No matter the project steps, challenges Covid-19 created for lots of companies, Pankaj managed to keep my project and dream app coming along together despite Pandemic delaying some key deliverable times and resources.

They managed to take everything in stride and ensured that my app and website were everything they promised and I can say 120% I highly recommend NineHertz for any development project. Best people to have on your team are Kunal and Pankaj.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the mobile app and website development. Pankaj is the absolute best. Whatever they’re paying him, I hope it’s great because he’s highly deserving of the best salary for his expertise. He handled Project Management, Progress Update, Team co- ordination, Project Delivery. I also had:

• 1 team leader, he handled Team Management, Development help to the team, programming and planning
• 2 software programmers that handled front-end and back-end programming
• 2 mobile app designers that were mobile screen designer and a developer
• 1 tester for application testing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There are no measurable outcomes as of yet, because I will be launching my app and website in a couple weeks.

Describe their project management style, including communication tools and timeliness.

Pankaj was very easy to reach through WhatsApp and GoogleMeet for video calls. He was very timely in his deliveries and explained why some things weren’t able to be done and what solutions he can offer instead. ActiveCollab was a great resource for reaching out and connecting with the team and receiving key deliverables and milestones as the main point of contact.

What did you find most impressive or unique about this company?

That their business analyst Kunal, was so business savvy when kicking off my first meeting with NineHertz. I was impressed with how at ease Kunal made me feel with this huge decision in deciding on a development company to complete my project and the business knowledge he gave when discussing the functions that will make my app successful that NineHertz could develop for me. I was impressed with my project manager, Pankaj for showing me even during a Covid-19 Pandemic that he and his NineHertz team were going to achieve all my goals and objectives for my project within my budget and timeframe.

Are there any areas for improvement or something they could have done differently?

There were a couple minor details that we discussed with the NineHertz team that could possibly be a small concern/bug when the app and website launch in a couple weeks but they already reassured us that if it any bug happens, they’ll fix it promptly so I know they always have kept their word and know I am in good hands. I look forward to working with them again in the near future for when I want to update my app and website.

BACKGROUND

Please describe your company and your position there.

My company is CareerAccelerator, Inc. and I am the CEO. I lead a small team of product development and marketing staff. I am the company’s key decision maker.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

My goal was to design and build an iOS application. My background is in statistical programming, not mobile application production. Ninehertz did a fantastic job of designing and building my iOS application.

SOLUTION

How did you select this vendor and what were the deciding factors?

I did extensive research on development firms. These were the attributes I looked for in a development firm:

1. Strong professional reputation based in strong reviews of successful past projects
2. Well organized team structure
3. Clear communication about the project scope, goals, and costs Ninehertz met these criteria, and I am extremely pleased that I chose to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project steps and key deliverables included the following:

1. Designing of app screens as required.
2. Creation of a user sign up, login, profile capabilities
3. Creation of admin panel: Login, Manage users
4. Creation of the following user functions: goal setting, content delivered via push notifications, content viewing
5. Creation of admin panel
6. Creation of the following user function: scheduling and viewing meetings, edit/update meetings, get subsequent content via push notifications
7. Creation of admin meeting and content management
8. User app: Send feedback, about us, privacy policy
9. Creation of Promotional website: Design and Static pages
10.  Debugging and app launch

The technologies used were:

• iOS ( Front end ):
• Development framework (Native)
• Minimum iOS Support: iOS 11 Maximum iOS Support: iOS 13
• Website, Web panel and Backend: PHP Laravel, MySQL DB, REST protocol with JSON response for APIs, SALT protected.
• Screens where account information is being entered will be SSL protected (HTTPS).

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 4-6 people who were business analysts and programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ninehertz produced fantastic deliverables. The design, look and user experience of the app and websites are excellent and professional. Ninehertz was able to convert my concept into high functioning software. This was especially impressive given my extremely limited knowledge of the tech stack.

Describe their project management style, including communication tools and timeliness.

Ninehertz did a terrific job of clear communicating and adhering to the stated timeline and deadlines.

What did you find most impressive or unique about this company?

I was very impressed with the quality of the design and UX of the deliverables. Ninehertz also did an excellent job of being able to adjust and add new features that I asked to be added after the start of the project.

Are there any areas for improvement or something they could have done differently?

No suggestions from me, this project went extremely smoothly.

BACKGROUND

Introduce your business and what you do there.

I run a startup that is developing an app that acts as a collaborative photo-sharing journal.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

I created a few wireframes on my own and wanted to source development companies.

SOLUTION

What was the scope of their involvement?

First, they walked me through how they would take my wireframes and build out feasible designs for every screen. After that, they started on development. They built out the entire app with regular check-ins for me to go over the flow and deliverables. In the app, users can add friends, post stories, and then journal together. Most journaling apps are single user, and my app enables people to do it together and share collections.

There are intricately thought-out design elements that allow people to keep certain things private while making other things public. These join together to create a compiled profile that they can display. The app is only for iOS currently.

They’ve also helped with marketing strategy. I took 10 screenshots of the app, and The NineHertz created a website to use as a marketing tool, and they did it free of charge. They helped me with a lot of marketing designs and prints.

What is the team composition?

I worked with a business development advisor originally to help me set up the project and go over the deliverables. Later on, I worked with a project manager and then had calls with their team, including a lead developer.

How did you come to work with The NineHertz?

I found them through a cold search on the internet. After interviewing them and a few others, It was clear that they had the best customer service. I also liked their process.

How much have you invested with them?

We’ve spent just a bit north of $50,000.

What is the status of this engagement?

We’ve been working together since April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The first result is cost savings. Other companies I spoke with would have egregiously over-charged me. The NineHertz is very transparent in their process — about their deliverables and their pricing — so I know they’re not a bad deal.

The app has only been on the App Store for a few weeks, so I don’t have any metrics about downloads or anything, but it's functional and looks good.

Any issues that have occurred have been fixed the same day. The major parts of the app

How did The NineHertz perform from a project management standpoint?

The project manager provided a project management tool that allowed me to view deliverables in a timely manner, as well as organize and upload files. In meetings with the development team, they explain the features they were trying to build out, and we work through any points of misclassification or missing detail. It is very hands-on.

We communicate over Google Meet and WhatsApp.

What did you find most impressive about them?

Their pricing is neither unfair nor suspiciously cheap. Additionally, their business development process extends beyond the basics and desires to build a connection with me to understand my business. We developed a rapport together, so much so that they have become one of my most trusted business advisors.

The NineHertz has been very patient with my questions, as I don’t have a lot of technical experience. They’ve been very communicative.

Are there any areas they could improve?

The only difficult part has been the time zone. This doesn’t have anything to do with The NineHertz themselves, it was just a tough situation. Both sides could have done a better job finding better meeting times, rather than very early in the morning or very late at night. I didn’t have that understanding in the beginning.

Do you have any advice for potential customers?

Manage when you’re meeting with them across time zone differences. Moreover, constantly refer back to the deliverables that they set out in the timeline. This will help keep track of the project flow in case you’re not talking to them every single day.

BACKGROUND

Introduce your business and what you do there.

I’m one of the two co-owners of a mobile gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We needed their team to develop our 3D-friendly gaming application.

SOLUTION

What was the scope of their involvement?

The NineHertz built our iOS- and Android-friendly gaming app from the ground up, incorporating our preferences in functionality and design. They relied on Laravel, PHP, and MySQL in building our database components and used JavaScript to develop the app’s web admin panel.

What is the team composition?

We worked with about five resources from The NineHertz and were mainly in contact with three of them.

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

The project ran from November 2020–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The NineHertz built every component of the app according to our standards and timelines. In terms of their delivery rate, they never made a promise they couldn’t keep, which helped us meet all our target dates and implement necessary changes. Overall, their timeliness and capacity to generate accurate estimates were especially instrumental in our success.

How did The NineHertz perform from a project management standpoint?

We communicated via ActiveCampaign and Skype meetings. From a project management perspective, The NineHertz met our expectations with their prompt updates and thorough communication.

What did you find most impressive about them?

We’re most impressed with their outstanding turnaround times and insightful suggestions, which allowed us to refine our scope and product. The NineHertz was a superb team with in-depth knowledge and expertise and even more impressive customer service — I couldn’t say enough great things about them.

Are there any areas they could improve?

They were an offshore and overseas team, so we needed to make adjustments to accommodate our time zone differences.

Do you have any advice for potential customers?

Give clear requirements and welcome any scope changes that you encounter along the way.