Ground-breaking Digital Solutions

An award-winning interactive design firm with over 18 years of experience working with museums, science centers, and arts and cultural heritage organizations.

 
$5,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
1997
Show all +
Philadelphia, PA
headquarters
  • 411 S 2nd St, Suite 200
    Philadelphia, PA 19147
    United States

Portfolio

Key clients: 
  • Philadelphia Museum of Art
  • Smithsonian Institution
  • University of Pennsylvania
  • Academy of Natural Sciences

Reviews

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Digital Interactive Solutions for University Academy

"They focus on bringing this vision to life, instead of telling us what is best for our visitors."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Aug. 2015 - Ongoing
Project summary: 

Night Kitchen Interactive is creating a digital interactive environment that allows users to interact with an exhibit through a mobile interface. The team is providing a custom solution and technical advice.

The Reviewer
 
Philadelphia Metro Area
Senior Director, University Academy
 
Verified
The Review
Feedback summary: 

Nigh Kitchen Interactive provides open, comfortable, and streamlined communication. The team has a personal and engaged approach, is confident in determining what is best for users, and helps to find alternative solutions. They listen well and actively participate in meetings.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a museum operating in the United States.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Night Kitchen Interactive?

We've employed them in helping us bring our exhibits to life.

SOLUTION

Please describe the scope of their involvement in greater detail.

We are looking to work with them in creating a digital interactive environment. Visitors will be able to interact with an object through an interface on an iPad or similar mobile device, getting more information about it.

We started our work six months ago, trying to figure out how technology can be best utilized for us. Night Kitchen Interactive is providing a custom solution for our needs. Their advice has been impeccable.

How did you come to work with Night Kitchen Interactive?

We started this project a couple of years ago, working with another design company. We ultimately rejected their services because they were putting the technology before the content. They wanted to install screens and decide what to do with them later, which was a backwards approach.

Night Kitchen Interactive first determined what we were trying to communicate, and looked for the best way in which to do it. Technology is a tool, not the final destination. We wanted it to be simply an improvement to the museum visit, and not the point of it.

Could you provide a sense of the size of this initiative in financial terms?

That is confidential.

What is the status of this engagement?

We started working together six months ago. The total project duration is estimated to be between 12-18 months.

RESULTS & FEEDBACK

How did Night Kitchen Interactive perform from a project management standpoint?

We have had a number of meetings with Night Kitchen Interactive which have been open, comfortable and flowing. We discuss how we can get a certain experience across to the visitor. Matthew Fisher, their president, has participated in every meeting, taking a personal interest in what we are doing. He brings in a special sense of engagement. Even if we don't agree, he still listens to us, and finds alternative solutions.

What distinguishes Night Kitchen Interactive from other providers?

Night Kitchen Interactive has a team that is always engaged with us and is confident in our ability to determine what is best for our visitors. They focus on bringing this vision to life, instead of telling us what is best for our visitors.

Is there anything Night Kitchen Interactive could have improved or done differently?

We're in the early stages and haven't yet produced anything, but I'm 100% satisfied with the collaboration so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer