What evidence can you share that demonstrates the impact of the engagement?
We're tracking an assortment of development metrics, most accounting for the frequency in which we have to adjust their code. They’ve also been pretty accurate in hitting their timelines. We've been tracking their performance in that arena as well.
How did Nickelfox perform from a project management standpoint?
We've continued our relationship with them, in part, because of their project management abilities. Our other partners merely give us resources, while they are capable of managing the work as well. Their project manager is able to communicate between our teams, so I don't have to worry about coordination.
During the development, they update our geo-dashboards and geo-tickets on time. They make sure the code has been pushed to the Bitbucket in a timely manner, which has been really helpful.
What did you find most impressive about them?
Their quality of work and project management skills stood out to us. They’re not afraid to debate and offer their opinion when appropriate. When they disagree with our direction, they approach us with logical reasoning. Most of the time, they turn out to be correct. They won't blindly stick to your requirements if there's something wrong with them.
Are there any areas they could improve?
Overall, I’ve been happy with them. It would be helpful if they offered hybrid applications. We plan on moving in that direction soon, and it would be great if we could work with them on those projects.
Do you have any advice for potential customers?
Be open to feedback and show transparency with your vision. Make note of your requirements and share them. They'll be pretty accurate with their estimates and timeline.