Nextcom Automation

BACKGROUND

Please describe your company and position.

I am the Manager of Sensoft Techs

Describe what your company does in a single sentence.

We sell groceries online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextcom Automation to accomplish?

• hired them to optimize and manage my Amazon FBA operations to boost sales and efficiency.

SOLUTION

How did you find Nextcom Automation?

Online Search

Why did you select Nextcom Automation over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Nextcom Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nextcom optimized my Amazon FBA setup, improved product listings, managed inventory, handled customer service, and implemented marketing strategies. Key deliverables included enhanced listings, effective inventory management, increased sales, and better customer satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant increase in sales, improved product rankings, higher customer ratings, and streamlined inventory turnover.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nextcom consistently met deadlines and were highly responsive, providing regular updates and addressing any issues promptly.

What was your primary form of communication with Nextcom Automation?

Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise in Amazon FBA and tailored approach to my business needs were impressive, along with their dedication to optimizing my store.

Are there any areas for improvement or something Nextcom Automation could have done differently?

No, I am completely satisfied with their services.

BACKGROUND

Please describe your company and position.

I am the International Marketing Manager of DHK international

Describe what your company does in a single sentence.

We are an international trading company dealing in packaged commodities like cashew, cocoa and coffee

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextcom Automation to accomplish?

• Amazon PL operations
• Increasing sales
• Automation

SOLUTION

How did you find Nextcom Automation?

• Online Search
• Referral

Why did you select Nextcom Automation over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Nextcom Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Product Sourcing: Finding profitable wholesale products from reliable suppliers and manufacturers. Inventory Management: Automating inventory tracking and management to ensure optimal stock levels. 
• Order Processing: Streamlining order fulfillment, including automated order placement and logistics management. 
• Price Monitoring and Optimization: Monitoring competitors' prices and adjusting prices dynamically for competitiveness and profitability. 
• Listing Optimization: Optimizing product listings for better visibility and conversion through keyword research and content optimization. Repricing Strategies: Implementing dynamic repricing strategies based on market conditions and competition. 
• Performance Analytics: Providing detailed analytics and reporting on sales performance, profitability, and inventory turnover. 
• Account Management: Offering dedicated support to address issues and provide guidance on growing the wholesale business on Amazon. 
• Compliance and Policy Adherence: Ensuring compliance with Amazon's policies and regulations to maintain a good seller performance. 
• Customer Support: Providing customer support services to handle inquiries, returns, and maintain high customer satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

substantial increase in sales and profits.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was spot-on! They always delivered items on time, which was a huge relief. Whenever I had a question or needed something, they were super responsive and attentive. It felt like they genuinely cared about my business and were always there to support me. Working with them was a breeze – I felt like I had a trusted partner by my side every step of the way.

What was your primary form of communication with Nextcom Automation?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Personalized approach, coupled with efficient automation tools, has made all the difference in optimizing my Amazon business

Are there any areas for improvement or something Nextcom Automation could have done differently?

None to my thinking. I had a great experience