What evidence can you share that demonstrates the impact of the engagement?
I can’t share specifics, but we unequivocally wouldn’t have been able to run our day-to-day operations if it weren’t for their work. All the complex data tasks they’ve done, including cleaning up our database and applying online widgets, are core to our operations. It would be a lot more difficult to function without them.
How did Next Idea Tech, Inc. perform from a project management standpoint?
The handle the work exceptionally well. Zak’s mother-in-law works with him as a project manager. She has a wealth of experience that makes it easy to keep things organized and tidy. We typically communicate through phone calls, text messages, or Slack. He used project management tools on his end, but I don’t like to use them. In that respect, he was very accommodating in receiving my feedback through whatever channels I saw fit.
What did you find most impressive about them?
They were able to take an immense amount of work off my plate. Their ability to truly listen to our needs was commendable. Developers tend to complete tasks according to their own vision, but they always kept our needs in mind.
Are there any areas they could improve?
Their documentation could be a bit more thorough, but I’ve never requested that from them. So, I can’t fault them for that.
Do you have any advice for potential customers?
Have your project organized ahead of time. You should know what your site will do and what it needs to include. Save yourself time and money by volunteering that information instead of making them force it out of you in the early stages
The team’s deliverables and solutions have made it possible for the client to more effectively and efficiently run their business. Their ability to listen to project requirements and reflect them in a final product was refreshing for the company. The project manager was skilled and professional.