Award-Winning Managed IT & Cybersecurity

NexOne is a technology solutions provider committed to help our clients develop and implement innovative technical solutions to solve their business needs. NexOne’s highly experienced and certified teams work along-side our partners across the U.S to find and deliver solutions that reduce business costs and complexity, minimize risks and downtime.

We partner with our clients to deliver innovative IT Strategies that turn ideas into realities, helping them transform and grow their businesses.

At NexOne, we truly care about the impact we make to our clients’ businesses and organizations. We want to inspire trust by not only having an ethical culture, but by taking effective actions that allow our clients’ to thrive. Our core values shape and define the culture of our company, they serve as our foundation and guide our decisions.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2018
Show all +
Orlando, FL
headquarters
  • PO BOX 692662
    Orlando, FL 32869
    United States
other locations
  • 8300 Greensboro Drive #L1-134
    Tysons Corner, VA 22102
    United States

Reviews

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Network Setup & Managed Services for Accounting Firm

We’re happy with their work, and they proactively make sure our needs are met.

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2014 - Ongoing
Project summary: 

NexOne Technologies set up the network and implemented security features to protect confidential information from hackers. They also created the website. Currently, they provide IT services.

The Reviewer
 
1-10 Employees
 
Orlando, Florida
Javier Perez
President, Orlando Tax Master
 
Verified
The Review
Feedback summary: 

NexOne Technologies is efficient and timely, resolving problems quickly and limiting the system downtime. The team is knowledgeable and delivers on promises, making them trustworthy and reliable. They’re especially responsive during the busy tax season.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Orlando Tax Mastering, an accounting and tax preparation firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NexOne Technologies?

I was transitioning from a one-person operation to an entire office and needed a partner to provide IT services.

SOLUTION

What was the scope of their involvement?

We purchased the hardware for our systems, such as the server and computers, and NexOne Technologies set up the entire network. They connected to a firewall to ensure hackers couldn’t get in, and they recommended various other security features because of the confidential information we had. They continue to provide IT services and even created our website.

What is the team composition?

We have one main point of contact.

How did you come to work with NexOne Technologies?

They were a referral. They had good customer service, were timely, and offered a fair price, so we hired them.

How much have you invested with them?

We spend around $5,000 a year.

What is the status of this engagement?

We partnered in October 2014, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our network functions well; we haven’t had any major concerns. If something goes down, they fix it quickly. They’ve gotten us through numerous tax seasons without any issues, and when we had some hardware problems, they took care of everything.

How did NexOne Technologies perform from a project management standpoint?

They respond quickly to our calls and emails, especially during tax season. We’re happy with their work, and they proactively make sure our needs are met.

What did you find most impressive about them?

They’re extremely knowledgeable and always accomplish what they say they’ll do. Whenever a problem arises, they fix it in a timely manner.

Are there any areas they could improve?

There are always ways to improve, but we haven’t had any problems. The partnership’s been great.

5.0
Overall Score We're really happy with their service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their price is average compared to others.
  • 5.0 Quality
    Service & deliverables
    They've been great. We're happy with their work.
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.