We ship custom software made by real experts
Looking for custom product development tailored to your needs? Challenge Accepted! We collaborate with partners from around the world, in countries like the United Kingdom, USA, and Canada, and have been trusted by global brands such as Google and Nokia as well as promising startups like Justpoint.
Our biggest achievements are in the technology, logistics, and healthcare sectors, but all of our projects have one common factor: we love challenges that involve creativity! We'll hear you out, take your idea through a design process, and deliver a profitable tech product for your business.
As an innovative IT partner based in Poland, we combine both strong technical abilities and strategic vision. We've built Nexocode on trust, responsiveness, and communication. Being a Teal Organization allows everyone to participate in the decision-making process.
Our Custom Software Development Engineers are focused on Java, Kotlin, #C, JavaScript, TypeScript, and Python. We specialize in:
- Systems Integration,
- Big Data,
- Machine Learning.
As active experts in our professional communities, we contribute to open source projects, speaking at major events, and love taking part in hackathons:
- We developed the Kompan app and won Hackathon+ for accessibility innovations!
- Our web and PWA app took us to the finals of HackYeah.
- We've also held two successful editions of our internal hackathon, Nexothon.
Want to know more? Check out our Twitter, LinkedIn, and Facebook. Contact us: [email protected]
Focus
Portfolio
Google Developers Experts, Predica, Jetstream by Leavetown, MaxiPizza and more
Building a scalable and customizable SaaS platform for managing professional communities
CLIENT
A SaaS platform project for our own brand use
GOAL
Advocu
Bringing together professional communities by offering them a smooth onboarding process and engaging social features? Challenge Accepted!
WE MADE IT!
Advocu is a SaaS platform built solely by nexocode to enable back-office management, as well as reporting and analytics for programs and the front office. It works as a social platform, nurturing the relationships between onboarded program members.
The platform was developed with scalability and smooth implementation of every new instance in mind. The key requirement was the modular design of both the frontend and backend parts with shared modules. Each implementation has APIs which are ready for integration with external platforms and tools for greater flexibility of the offered product.
We built the Advocu recruitment module for maximum adaptability. Each new program can be easily added to the platform by setting up a customized version of the onboarding flow. Users can add their own steps, forms, set of rules, and copy. Each client can also count on our full support in designing the process and implementing program-specific functionalities to support their workflow. We worked in an Agile way throughout the implementation phase, to understand and discover our client’s most pressing needs.
TOOLS
Kotlin, Angular
Check out more: https://nexocode.com/case-studies/building-a-scalable-and-customizable-s...
Creating a dedicated CRM system for handling client’s entire core business process
CLIENT
Done! Deliveries
GOAL
Logistics Customer Relationship Management System
Delivering a dedicated IT system to manage and sell deals for a major Polish logistics company? Challenge Accepted!
WE MADE IT!
One of the main goals of the project was to create an application ecosystem that would make the selling process as natural and seamless as possible. We then needed to keep up-to-date with the goals and metrics of the agent, team and department and make them the main part of every application.
We kicked off the project with some fruitful Design Thinking sessions with our client, which allowed us to gather a number of key requirements. We started developing a dedicated software application based on frontend and backend parts. The core of the system is a documented database deployed in a clustered high-availability environment. The backend components were spread over a few instances in order to make the solution more scalable and easier to manage and monitor.
Communication between the frontend and backend was designed according to reactive and asynchronous patterns. The frontend application needed to be ready to handle huge events and provide the user with a reliable tool for completing tasks on time and at the best quality.
TOOLS
Azure, .Net Core, MongoDB, Angular
Check out more: https://nexocode.com/case-studies/done-deliveries-creating-a-dedicated-c...
Developing a logistics platform offering real-time visibility and integrations with different carriers
CLIENT
Predica LLC
GOAL
Supply Chain Management
Performing business analysis to create a supply chain management optimization product perfectly tailored to the client’s needs? Challenge Accepted!
WE MADE IT!
The client was looking for .NET and Microsoft technology specialists that could provide vital support for one element of a bigger supply chain management solution. We contacted the customer directly to gather the requirements for the module they were building and incorporated these into the Azure DevOps Services backlog.
Our team took care of requirement gathering, development, testing, deployment, and ongoing support. The services focused on the synchronization of all stakeholders, resolving exceptions, and providing visibility and data transmission for maximum efficiency and control. End-to-end execution of logistics activities in Supply Chain Management is typically done at the PO/SKU level, including PO creation, booking management, vendor management, consolidation and load planning, carrier allocation, documentation, and final delivery. The product can be tailored to meet the customers’ specific needs through a range of supporting activities.
We ran the project independently and, as the work progressed, we presented individual milestones to the client. The final solution was ready for production and deployment.
TOOLS
Azure, #C, .Net, MSSQL
Check out more: https://nexocode.com/case-studies/developing-a-logistics-platform-offeri...
Supporting an X-ray imaging system for customs control with AI and machine learning algorithms
CLIENT
Ministry of Finance
GOAL
Prohibited Object Detection
Building a tool to support customs officers with automatic X-ray image analysis and recognition to detect smuggling and tax avoidance? Challenge Accepted!
WE MADE IT!
Prohibited Object Detection was an ambitious AI project created for a competition organized by the Ministry of Finance. The goal was to create an application that supports the work of customs officers scanning containers and vehicles for illegal objects. By leveraging AI and machine learning algorithms, the automatic X-ray image analysis and object recognition system vastly improves the detection of smuggling and tax evasion activities.
During our work, we faced challenges such as overcoming the problem of unprocessed images, irregular empty space around objects, very limited input data, and insufficient results with commonly used neural network models.
This task required the development of a proper infrastructure for using the AI system in production mode. We created the API for integrations with third-party web services. Thanks to proper analysis and augmentation methods, the system is fed valuable data as it is used, and harnesses the data to train itself to achieve even higher efficiency and accuracy.
TOOLS
Python, PyTorch, Java
Aggregating offers from a variety of property providers and keeping them in sync within a single system
CLIENT
LeaveTown, a Canadian company operating in the travel industry
GOAL
LeaveTown
Enriching the client’s property listing by creating a solution that handles different kinds of integration flows exposed by individual providers in real-time? Challenge Accepted!
WE MADE IT!
Our client was looking for a way to enrich their property listing. A solution was needed to aggregate and synchronize offers from a variety of third-party property providers within the client’s existing system, including criteria such as booking status and pricing.
Our team was tasked with designing and implementing components which allow efficient integrations between the core of the system and the external property providers. The second step was to integrate a few external providers. Because integration possibilities differ in many ways from provider to provider, getting offers and keeping them in sync requires implementing various push/pull mechanisms, real-time notifications, or a mix of both. Such services involve a variety of technologies like FTP, WCF services, and REST APIs, as well as providing data in different formats like text, XML, JSON, and more.
For these reasons, particular integrations were implemented independently as separate services with dedicated databases. All data exchanged between them and the core component of the system was handled by the middleware component. Creating such a message broker ensured compatibility with the core of the system, while simultaneously providing a lightweight interface for the new integration services.
TOOLS
Azure, #C, .Net, MSSQL
Streamlining the procurement of medication across the hospital network to maximize savings
CLIENT
Healthcare organization (under NDA)
GOAL
Medical Data Processing
Creating a new version of an existing stock control solution, to process millions of medical records from external supplying systems within seconds? Challenge Accepted!
WE MADE IT!
Records in our client’s system needed to be updated in real-time. This can be increasingly challenging with the growth of big data. Because the existing solution was entirely based on SQL Server Integration Services, it had some limitations. New and more complex business rules along, with constant data growth, forced our client to reach for a new approach.
Data from files is divided into chunks that are sent and processed between services. However, they can’t be processed completely independently as records are connected to logical sets. To fulfill that requirement, we developed an internal balancer that ensures messages are processed within the logical sets and with respect to given resources such as a database. The new system is much more efficient and easier to develop and maintain. The onboarding process for new clients is also now much easier and faster.
Through a streamlined management of product stocks, while following business best practices and government regulations, the client was able to make substantial savings. Group purchases of medication allowed them to channel more funds towards providing better quality care for patients.
TOOLS
Azure, #C, .Net, MSSQL, Azure Functions, Service Bus
Reinforcing our brand image with an entertaining and secure game for conference participants
CLIENT
Gaming project for our own brand use
GOAL
Conference Game
Creating a simple, branded mini-game that would be extremely easy to play but difficult to master? Challenge Accepted!
WE MADE IT!
The game focused the attention of programming conference participants on our brand. We wanted it to be our trademark and offer the attendees something really entertaining. As a magnet and a marketing tool, it needed to show Nexocode in the best possible light: impeccably designed, running smoothly under huge loads and protected against abuses.
To detach event handling form data processing, Apache Kafka was used as an efficient and reliable data bus. In order to handle thousands of events per second, a load balancer distributed events to a reactive event processor and allowed us to use available resources most efficiently. Data processing and fraud detection were detached from events consumption and could be done in the post-processing stage.
Do you want to play Nexo Blocks? Check it out on your mobile or in your favorite browser: bit.ly/2vRG6RK
TOOLS
Java, JavaScript, Apache Kafka, MongoDB
Providing a seamless onboarding process for the applicants to the Google Developers Experts program
CLIENT
Google Developers Experts
GOAL
Google Developers Experts App
Providing a solution able to process hundreds of new applications more efficiently, ensuring speed and compatibility of the onboarding process? Challenge Accepted!
WE MADE IT!
Google Developers Experts gathers experienced developers and product specialists who actively support online tech communities such as Stack Overflow and GitHub. The Google Developers Experts App developed by nexocode is a tool to help recruit new Experts and support the active ones through gathering strategic feedback.
The client’s management process for Google Developers Experts was originally based on various forms and spreadsheets. This proved inefficient and hard to manage as the needs grew far beyond the capacity of the solution. We were challenged to create a custom tool that would make the onboarding process much more effective and faster. Following Agile methodology, we built the application incrementally, gradually replacing the client’s old solution with a new go-to tool and source of truth for other supporting systems.
The Google Developers Experts app dynamically provides processed impact statistics without compromising user experience. The solution also allows for syncing with Github and StackExchange statistics. We’ve delivered searchable and filterable real-time modules with good UX and performance. The client is now able to migrate and normalize the existing database from Google Spreadsheets to the application. It became a massive help in streamlining the recruitment process for new applicants. The client’s program managers were finally able to process hundreds of new applications more efficiently, unlocking the Program for easier scalability.
TOOLS
Java, Angular
RentalsCombined.net WEB application
RentalsCombined.net is a solution for travel professionals looking to sell property rentals for leisure or business to their clients. This complex and extensive solution, offers real-time availability, quality assurance, immediate booking confirmation and 100% financial protection for villas and apartments across the globe.
Key technologies:
Complex multi-platform environment with many 3rd-party heterogeneous sub-systems.
Microsoft Azure as a core deployment environment
MaxiPizza App for Android
MaxiPizza App is a native Android app client for a popular pizzeria chain. Application streamlines the process of ordering meals. App users can easily go through the menu, select from a range of pizzas, extras and other meals, add them to cart, select the address and place the order. Once they finalize the order they can track the progress of food preparation and its delivery. App supports multiple, changed daily promotions and bonus programs for regular users.
Apart from mobile app development, nexocode team has also prepared design of the API consumed by the app and conducted extensive load testing.
Reviews
the project
Custom CRM Software for Shipping Company
"They have a very high level of customer needs analysis skills and an ability to choose effective technologies."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a fast-growing forwarding company, specializing in express transport in Western European countries. I work as a CIO, my role is to manage the IT department, and to produce software to support processes in the organization.
For what projects/services did your company hire nexocode?
The main challenge was to create a tool that will support the unique on the market process of customer service, as well as allow for the measurement of required parameters.
What were your goals for this project?
Main goal was to build application integrated with Exchange Online, providing control over sale process. We preferred using .Net environment on backend. Business expectation was to increase the number of succesful deals.
How did you select this vendor?
We were looking for a CRM solution that could support our specific process, unfortunately we did not find any. So we decided to start creating our own solution with a partner.
After preliminary negotiations with several partners, which was not succesful, Nexocode was recommended to us. They convinced us with a professional and flexible approach, and with providing good solutions for the problems.
Describe the project and the services they provided in detail.
The scope of work included:
- design and implementation of a customer communication system integrated with Exchange Online, Google maps
- preparing the monitoring and support functions of the agents' activities
- system for calculating KPIs for daily activities
- integration with existing company systems
What was the team composition?
2 x Frontend Developer, 1 x Backend Developer, 1 x Lead Engineer, 1 x Product Design
Can you share any information that demonstrates the impact that this project has had on your business?
Everyone that has used the system has left positive feedback for us, the software was found very useful, especially when users had to work from home. Our team feels very strongly about the quality of the work, so we are optimistic about the impact that it is going to have on our business.
How was project management arranged and how effective was it?
Perfect. Starting with an in-depth analysis by Design Thinking, through agile methods during software production. Production of subsequent versions in SCRUM sprints proved to be very effective and allowed to provide the most effective system functions for business.
We had communication team meetings, where we quickly defined the scope. Nexocode is flexible and capable of adjusting quickly to changes in the scope, without impacting the product at the end. We used Jira and MS Teams for communication throughout.
What did you find most impressive about this company?
They have a very high level of customer needs analysis skills and an ability to choose effective technologies to implement them. The high level of programmers and DevOps engineers is also impressive.
Are there any areas for improvement?
It's hard to point anything out, because Nexocode is a high-class partner.
the project
Custom Software Dev for Internet Company
"I was really pleased with the ease of working with nexocode."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a senior program manager at an internet company. I work on our developer ecosystem.
What challenge were you trying to address with nexocode?
We needed to build a tool to help onboard new chapters in our global community program.
What was the scope of their involvement?
nexocode built an end-to-end platform to verify and onboard new chapters in our community program. It’s both externally facing to capture information through an external form and internally facing to guide my team through the steps to interview and onboard a new chapter.
We developed this tool in partnership with nexocode. It allows for custom views of the information taken in from the external application form. The customized steps match our internal process and our team’s workflow. Finally, there are customized reporting and statistics tools based on the information coming through the platform.
What is the team composition?
We work with five people: two frontend developers, two backend developers, and a lead engineer.
How did you come to work with nexocode?
They built a similar tool for a sister program, which some folks on my team had worked on and were familiar with. The tool works really well and saw positive feedback internally and externally for its user-friendliness. When I spoke to the program owner, he indicated that the development process was really smooth as well. That’s how we ended up choosing nexocode to build this platform.
How much have you invested with them?
We spent about $100,000.
What is the status of this engagement?
The project started in January 2019. The initial launch was within a quarter, but each quarter in 2019 saw a new release with new features. We’re still adding minor features at this point.
What evidence can you share that demonstrates the impact of the engagement?
Our internal teams were pleased about the tool. It was nice to come from a shoe-horned solution to a custom-built one. The UI is really clean as well. We made a few tweaks to the visualizations and groupings, but overall, we have no concerns. but
How did nexocode perform from a project management standpoint?
We set up an agile methodology and had a weekly sync where we continuously reviewed the latest sprint and prioritized upcoming feature requests. As things got built, we interfaced with the tools and moved certain features up or down on the priority list or removed them entirely.
The entire process has been really smooth. nexocode communicates well and delivers a lot of excellent weekly updates, mockups, and walkthroughs that make the workflow seamless. They’re always very transparent and clear about what will go into the next sprint. Anytime we have to adjust what was going into the next sprint, nexocode will deliver.
What did you find most impressive about them?
I was really pleased with the ease of working with nexocode. Working with their lead developer was especially smooth. What’s really helped is that they already have a good understanding of the nature of our program because they had worked on a tool for our sister program. This baseline knowledge made our weekly meetings go smoothly. Lastly, their costs were great along with their ability to adapt to their clients’ needs and allocate developers to meet our timelines.
Are there any areas they could improve?
I don’t think so.
Any advice for potential customers?
As with any vendor, have a well-scoped-out project. Also, make sure your side is available to give feedback, participate in meetings, and overall be very communicative. nexocode has some solid knowledge and communication already, but agile methodology works best when both parties are highly involved. Our participation in our weekly check-ins kept the project on track.
the project
Custom Software Dev for IT Infrastructure Company
"From whichever angle I look at it, the project was is success."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a project owner at Predica, a Polish company that specializes in Microsoft technologies. We help organizations be more efficient and future-proof by working with cutting-edge technologies, which can sometimes be early betas or alpha releases. We are a Microsoft gold partner on 14 different areas.
What challenge were you trying to address with nexocode?
We were looking for specialists with .NET and Microsoft technology skills that could help us build a solution for our customers. We were creating a bigger solution overall and this was a separate chunk of it—somewhat independent. It’s a sort of black box that receives information and outputs data. We decided that we wanted to work with nexocode because this was a challenging task and we needed skilled people to complete it.
What was the scope of their involvement?
We work in a DevOps model and mostly do Scrum projects. They were in contact with the customer to gather the requirements for the module they’re building and incorporated them into the backlog tool, which is Visual Studio Team Services (VSTS). They’ve managed the work by themselves and after some tests, they showed us the progress and we presented it to the end customer. The solution they delivered was ready for production and deployment.
The project involved consulting, gathering requirements, development, testing, and deployment. They also provide ongoing support, as we’re still stabilizing the project with the customer and there’s still a lot of work to be done.
What is the team composition?
We’re working with three senior developers from their team at the moment.
How did you come to work with nexocode?
We found them by accident while looking online for companies that had similar specialties to ours. We reached out to nexocode and they told us what they did and how many people they had on board. We requested résumés from their senior staff to see what projects they were working on and how good they were. Finally, we decided we could trust them with this task, and that’s how it started.
How much have you invested with them?
I think the total cost has been around $100,000. Though we have an international collaboration, everything is done in English and invoices are in U.S. dollars.
What is the status of this engagement?
We started working with nexocode in August 2018. They’re currently helping us maintain the solution. The customer is also requesting some changes, which nexocode is implementing. We think we will be collaborating on this project until the end of the year and I hope we will be able to work with them again.
What evidence can you share that demonstrates the impact of the engagement?
I don’t think they’ve had any direct impact on our company, other than the good reputation we’ve been able to maintain. They keep up with our way of working, they’re trustworthy, and they deliver on their promises.
In terms of the project, there’s a lot of value in the work they did; it was high quality, stable, an on time. There were no misunderstandings and the customer was happy. From whichever angle I look at it, the project is a success.
How did nexocode perform from a project management standpoint?
They performed really well. We communicate through phone, email, and Microsoft Teams. VSTS is the Azure DevOps tool we use for project management. It’s useful for hosting assignments, comments, descriptions, requirements, test cases, etc. Whenever there’s work to be done, we’ll have a conversation about the particular item in the project management tool. All the communication is recorded and everyone can track what was said in order to align with how everything needs to be done.
What did you find most impressive about them?
It’s not easy to answer this question because we tend to choose our partners well and we don’t collaborate with companies that don’t feel trustworthy. However, the best thing about nexocode is their responsiveness.
On one occasion, a customer needed an urgent modification by the next morning when it was already the afternoon. Although they’re situated in a different city, I reached out to nexocode, and they organized themselves. They were in our office by the next morning, which was really nice.
Are there any areas they could improve?
The only thing I could mention is that they’re a really young team, which was a surprise for us and the customer. If they had beards and gray hair, they would’ve looked more trustworthy, but they looked like students to the customer, which was odd. Still, it wasn’t a student approach; they were professional and they have a lot of experience.
Do you have any advice for future clients of theirs?
Trust them; they have skills and a good attitude, as well as a lot of interesting ideas. If a potential customer has a problem, they should give it to nexocode and they will find the perfect solution.
the project
B2B Platform for Business Trip Management
"They have a transparent workflow and a skilled team that was able to capably deliver what was promised."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CTO and head of business development at Tripnet. Our company provides and enhances sales of hotel services for business clients and travel agents. Our platform handles over 10,000 bookings each month.
For what projects/services did your company hire nexocode?
We wanted to create a tool that would utilize Tripnet’s API and integrate several other services. We hired nexocode to create a standalone booking platform that will gather online bookings in one place. We needed a full team that was able to design, develop, and deploy the software from scratch.
What were your goals for this project?
Our goal was to provide a complete B2B travel platform that would appeal to our clients. We wanted to increase our online sales by giving companies and their employees the ability to easily book and manage all business travel.
How did you select this vendor?
We were looking for a company that had proven industry knowledge. We interviewed several other firms, but nexocode had an extensive portfolio of completed works in the travel technology industry.
Can you go into detail about the services they provided and the scope of the project?
As we were planning to build new software, we needed the whole range of IT services—including project management, user experience research, user interface design, and frontend and backend development. nexocode is responsible for the designs, code development, database architecture, deployment, and infrastructure management. As the product built by nexocode offers several travel options, the team integrated Tripnet’s own hotel solution as well as other providers. The system has expanded from being only a booking software to one that enables business clients to manage bookings and travel expenses. nexocode was very careful and user-centric when designing the system.
What was the team composition?
nexocode provided us with a team of about five people, which included frontend and backend developers and a UX designer. Quality assurance tasks were spread among the entire team. Several other developers were acquainted with our business and the code base thanks to their peer code review system.
Can you share any information that demonstrates the impact that this project has had on your business?
This solution is still in development, yet the first feedback gathered from executive leadership and stakeholders is more than promising. After the first months of our collaboration, we’ve extended the scope of the work, and now it also covers parts of a new module devoted to business travel management. The application developed by nexocode has been already presented to prospective business clients who will use the platform and were impressed by the system.
How was project management arranged and how effective was it?
They are head and shoulders above other companies we know. The team was responsive and flexible by working with an Agile approach. We have regular planning sessions where we co-create as a team along with non-dev specialists from the travel industry. nexocode’s developers and designers were communicative and accessible to all relevant members of our team. They organized workshops like User Story Mapping that helped us plan the features and envision what we are building. Not only do we meet regularly, but we also use Slack, Jira, and Trello to communicate and manage our backlog.
What did you find most impressive about this company?
They have a transparent workflow and a skilled team that was able to capably deliver what was promised. nexocode is able to help you identify real issues, prioritize them, and find the best solution.
Are there any areas where they can improve?
There is nothing serious I could complain about. The only thing of note is that nexocode is still a rather small company, and they sometimes may not be too flexible with additional team resources. They are expanding, though, and this might not be the case in the near future.
the project
Custom Software Dev for Travel Technology Company
“Our partnership’s longevity is based on the quality of their programming expertise.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of a travel technology company.
What challenge were you trying to address with NexoCode?
Our existing software wasn’t compatible with our inventory suppliers. We needed a development team to build a viable alternative.
What was the scope of their involvement?
They’re building a unified payment interface that connects our custom software to our channel managers’ solutions. These partners are mostly hotels and resorts. They built the solution from scratch, using our existing code as a reference point for the standard architecture to mimic.
What is the team composition?
We hired a team of three full-time developers who work with our technical director. I mainly interact with NexoCode’s owner and CEO.
How did you come to work with NexoCode?
A former employee recommended using NexoCode. Their past clients were similar to our company.
How much have you invested with them?
We’ve spent around $90,000.
What is the status of this engagement?
We started working together in January 2018, and our partnership is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We are currently in the final stages of development. They’ve written high-quality code so far. All the work they’ve done has met our high standards. We especially appreciate the team’s responsiveness. Our partnership’s longevity is based on the quality of NexoCode’s programming expertise.
How did NexoCode perform from a project management standpoint?
We hold conference calls each morning to review the previous day’s work and plan next steps. The team always works efficiently. The timezone difference can be challenging, however. We can’t offer feedback during the bulk of their working hours.
What did you find most impressive about them?
Building good quality code sounds like a simple thing to accomplish, but it’s very challenging. You can’t ask for more than technical proficiency. Teams who excel at both coding and communication are hard to find.
Are there any areas they could improve?
There seems to be a discrepancy between employees’ titles and actual qualifications. Some senior developers exhibited a level of experience somewhere between a senior and skilled intermediate level. If they’d been open to working later hours, we could have established more overlap in our respective workdays.
Do you have any advice for potential customers?
Future clients should conduct frequent code reviews. Although they program strong code, they may face challenges adapting to unique, client-specific coding and architecture.
the project
Web Development for RentalsCombined
“We’re supplying the largest, blue-chip companies in this industry with the system that nexocode built.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the CEO of a professional rental accommodations provider. We are a global business supplying large credit card companies and working with large travel companies.
What challenges were you trying to address with nexocode?
We supply accommodation and bring it through API feed integrations with other systems. We also have a complex website which allows travel managers and clients to report, place and cancel bookings, manage payments, perform currency exchanges, and more. We built this business with the help of nexocode and don’t plan to stop working with them.
What was the scope of their involvement?
Nexocode is almost an in-house IT company for us. They don’t treat us like a client, but rather like a partner. We treat them the same way.
They built our website and manage our Azure cloud infrastructure and static servers. They have handled design through to delivery for any part of our product. We use Java and .NET. We act as the product owner. nexocode brings their own ideas about how something should work, and we discuss it; the operational side is a mixture of their input and ours.
What is the team composition?
We have a project manager, a business analyst, 2 main developers, and other resources on nexocode’s side.
How did you come to work with nexocode?
We never wanted to have in-house tech resources. We started working with another company initially, but we weren’t pleased with them at all. Radosław Kamiński [nexocode founder] left that company 18 months ago and continued to work for us on his own. As we grew, we sanctioned him to take on more tasks. nexocode was built through our relationship.
We were thinking of starting our own development company in Prague and looked at other companies as well. We worked with a large multinational, but Radosław offered us the services we needed and didn’t treat the work like a job, but rather like his own project. This is something which isn’t always found. When things go wrong (which they do sometimes), Radosław will be as stressed as I am about it.
How much have you invested with them?
So far, we invested $1 million–$1.5 million.
What is the status of this engagement?
We started working with nexocode when the company was initially founded in February or March 2015. Radosław was involved in the project for approximately a year before this as an employee of our previous partner. The collaboration is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We won the Best Travel App of 2015 award from Sabre, the largest global distribution service in the world. This week, we won Best Trade Supplier from Travel Weekly’s sister publication, Travolution. We’re supplying the largest, blue-chip companies in this industry with the system that nexocode built.
How did nexocode perform from a project management standpoint?
Yesterday, Microsoft migrated our account without our knowledge. Even though we had global redundancy, they made a mess. Without even having to ask them, nexocode’s team fixed the issue. They immediately put an engineer on the case. Responsiveness has never been an issue; we’ve never had to ask where Radosław was. If we find a problem, he or his team will already be working on it. We can’t do any better.
We use JIRA for project tracking. nexocode’s team uses Slack.
What did you find most impressive about them?
We have worked with IT companies in the past but have never had the type of relationship we have with nexocode. They’re amazing. We’re all human, and we treat each other accordingly. Radosław treats us correctly, and this is the most important thing. He is fair and hardworking and has built a similar team around him, one which shares his ethics.
Are there any areas they could improve?
They could improve by increasing the size of their team since we keep stretching them. They are working on this.
Do you have any advice for future clients of theirs?
Clients should visit nexocode and not just talk on the phone. This will give them a real feel for the company.
the project
Custom Software Solution for Google
“[The solution] is 8–10 times faster and more efficient versus our previous process.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work for Google in the developer relations team. I’m a lead for the Google Developers Experts program to support the process in which we onboard new experts.
What challenge were you trying to address with NexoCode?
We needed some tooling. We went beyond the capabilities of our forms and various spreadsheets. It was hard to manage and we realized we needed a custom solution for that.
What was the scope of their involvement?
They helped us redefine and improve the process itself. They proposed an architecture that was the frontend in Angular and the backend using Firebase. They also proposed some backend which was not only Firebase, just to tackle some of the functionalities we wanted, especially sending emails. They established the whole infrastructure, the staging environment, system environment, and production environment.
They started implementing the screens, the backend, the login, the dashboards for onboarding, the application form, user management, and some administrative views in which we assign our interviewers and our regional leads. I work with the team of around 30 people who are spread around the world and who lead developer relations. They do the execution of my program on the ground and they also use the tool.
What is the team dynamic?
We worked with programmers and project managers and a very talented UX [user experience] designer.
We started with just 1 backend developer and 2 frontend developers. Over time, we extended that to 3 frontend developers, 1 backend, and almost 60%–70% of the UX person’s time. She’s now also acting as the project manager from their side.
How did you come to work with NexoCode?
We didn’t have a lot of time to find a supplier or to make huge assessments from the technical point of view. We posted about our needs on social media, and NexoCode was the most flexible and the fastest to respond.
Radoslaw [Founder, NexoCode] was very flexible. I knew them from other projects so I was sure they were what we wanted. We signed a contract that was fixed in time and money, but not on the scope. We had a fully Agile approach to that.
We could have waited for another year to figure out the final architecture and the best company to implement it, but we made some quick decisions and they helped us with finding architecture and defined the details of the product.
How much have you invested with them?
We have spent over $300,000 so far.
What is the status of this engagement?
We started working together in December 2016 and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The main business value for me is in the onboarding process, which is the main content they are developing. I had one person responsible for that on my team. That person was able to process 5–10 people to the next stage per week. After the solution was introduced, the same person was able to process 120–130 applications in the first 3 weeks. It’s 8–10 times faster and more efficient versus our previous process.
Our users are happy. Users are candidates who have tried the program, but also other people from Google who are working with the tool such as regional leads or interviewers. The tool is used by 80–100 people per week, at least.
How did NexoCode perform from a project management standpoint?
Their communication is very good. I consider myself part of the team in a truly Agile environment. We have weekly meetings. Whenever I need more information, they are responsive. We use email or we organize Hangouts over the video conference. They used JIRA to manage the sprint, the bugs, and the feature requests.
What did you find most impressive about them?
They’re very flexible. They’re very good if they work with a customer who is also truly Agile. A lot of companies say they’re Agile, but they’re not in the sense that they always want a fixed term, fixed money, and fixed scope. I attracted them with having the scope pretty open, but I’m happy with the results.
That’s the way to work with them. To keep the budget in some boundaries, you define the amount of money. They tell you how many people will be working on it. It’s somewhat well defined, but it also depends on how many people you want in your project. We were burning our money a little bit faster, but that was a conscious decision from my side. I would recommend them for these types of jobs.
Are there any areas they could improve?
We had some different opinions on architecture, but it doesn’t prove them wrong. I’m a programmer myself and have developed many projects before. They are more traditional regarding architectures where you have a frontend, a backend, the database, and so on. Maybe they could be a bit more open to the newest technologies. However, it’s not like they’re using ancient stuff.
Do you have any advice for potential customers?
Be open to the Agile approach in terms of scope especially.
Users find the system useful when working remotely, and they're confident in the lasting impact it will have on operations. nexocode approaches the project with a design thinking mindset, working agilely to adjust to scope changes. Their understanding of customer needs makes them top-of-class.