Nexa Devs

BACKGROUND

Please describe your company and position.

 I am the CTO of a telecommunication services provider.

Describe what your company does in a single sentence.

Sells SIM cards, mobile airtime, and digital payment credits through field agents

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nexa Devs to accomplish?

• Client Management
• Credit Line Management
• Inventory Handling
• Sales Communication Workflow

SOLUTION

How did you find Nexa Devs?

Online Search

Why did you select Nexa Devs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Good communication

How many teammates from Nexa Devs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to develop a web application to manage and streamline the sale and distribution of SIM cards, mobile airtime, and digital payments using a custom platform. The initial phase of the project focused on defining specifications, designing the user experience and interface, and deliver functional prototype for a pilot test with a small group of users.

Deliverables:

Software Specification Document

UX/UI Design

Interactive Prototype

Development of MVP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of transactions processed 
• Reduction in manual SMS sales reporting
• Error rate reduction in sales and inventory logs
• Increase in sales volume or revenue per agent compared to pre-pilot baseline
• User satisfaction score from agents using the prototype 
• Usability test results showing completion rate of key tasks (e.g., sale, receipt, client lookup)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated strong project management throughout the pilot phase. They adhered to the proposed timeline, delivering the UX/UI designs and software specification document on schedule in late August. Their communication was clear and consistent, with regular updates and quick turnaround on requests or feedback.

Weekly check-ins kept the project aligned with expectations, and milestones were met without major delays. Their ability to clearly translate operational processes into user flows and screens was especially valuable. Overall, their proactive approach and responsiveness made the collaboration effective.

What was your primary form of communication with Nexa Devs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Nexa Devs was their outstanding collaboration and communication throughout the project. They maintained open, consistent dialogue at every stage, making sure they fully understood our business needs before proposing solutions. Their team was highly responsive, receptive to feedback, and proactive in keeping us informed

Are there any areas for improvement or something Nexa Devs could have done differently?

Overall, the experience was very positive.