Do you have any statistics, metrics, or general feedback to show the success of the project?
To me, the project was successful, and I had no complaints. If something went wrong on the website, or on the email that we used for the website – actually anything at all – NewSunSEO would troubleshoot it right away.
Overall, I was happy with their service. NewSunSEO was reliable. If they say they can deliver, they will. When some companies get paid, they disappear – NewSunSEO didn’t. I got the results I wanted, and they stayed in touch with me. Anytime I contacted them, they responded right away.
When someone Googled a bar or restaurant in Long Island, our restaurant would come up on the first spot. After a couple months, we were getting good results.
Is there anything unique about NewSunSEO that really makes them stand out compared to other companies?
Their communication was very good. When you need to reach somebody who’s assisting you, you want to reach them right away, and you want them to address the issue right away. That’s what I like about NewSunSEO. Even though they moved to a different area, I’m still in touch with them. NewSunSEO now does SEO for my brother’s company. We still work together.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
Not really, because they worked so closely with me. They would listen to me, would take my concerns into consideration, and would work on them. Basically, they work with you, they listen, and they put the customer first.
What advice would you give a future client of theirs?
Describe really well what you need, because time is precious. Give them a full description, and they’ll get it done.