Newpath is a digital transformation leader in Australia. Your business deserves solutions as unique as its challenges. With a global network of impressive talent, we tailor bespoke technical strategies to help your business perform at its very best.Whether you have a plan or are exploring potential, we'll guide you from inception through execution, delivery, and beyond. Your success fuels our passion to continuously strive for excellence and redefine what’s possible.
Our main capabilities
Check out our website for a comprehensive list of services and solutions.
Automation & Business Systems - Boost your efficiency by streamlining workflows and optimising processes. With expertise in solutions like Microsoft Dynamics 365 CRM and Nintex, we empower your business to achieve peak operational performance and stay agile in a dynamic market.
UX/UI & Design - With a focus on user-centric design principles, we prioritise usability and engagement, delivering seamless digital experiences. From crafting captivating product and software interfaces to designing responsive websites, engaging applications, or visually stunning graphics, we ensure that your ideas are not just envisioned but expertly executed.
Digital Marketing Solutions - From comprehensive SEO to impactful social media campaigns and overarching strategies, our suite of customised services is designed to enhance online visibility and drive targeted traffic to your digital assets.
Development & Integration - We build robust, unified software solutions that cater to your specific needs. From mobility services to eCommerce and API integration, leveraging technologies like DXP/CMS,.NETT, PHP, and more, we enhance your digital presence, ensuring seamless functionality and data flow.
Min project size
Undisclosed
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Melbourne, Australia
Year founded
Founded 2008
1 Locations
Melbourne , Australia
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
$50 - $99
/hr
Rating for cost
5
/5
What Clients Have Said
Newpath Web offers competitive pricing with significant value for cost. Clients report satisfaction with SEO and digital marketing services, highlighting reasonable rates. Project costs range from $500,000 to approximately $1.4 million USD, depending on the scope and client needs.
One client mentioned experiencing communication issues at the beginning of their project, although these were resolved quickly. This indicates room for improvement in initial project setup.
Dependable Digital Marketing
Clients rely heavily on Newpath Web for their digital marketing needs, including PPC, SEO, and social media marketing. The agency’s efforts have been crucial in maintaining a strong online presence and driving business growth.
Comprehensive Project Management
Newpath Web excels in project management, ensuring clear communication and effective tracking of progress. Clients appreciated their ability to keep projects on track and provide regular updates.
Strong Technical Expertise
Clients highlighted Newpath Web’s proficiency in developing complex web and mobile applications, including integrations with third-party services. Their technical knowledge helped launch significant projects successfully.
Customer Satisfaction
Clients were generally very satisfied with the results delivered by Newpath Web. Positive feedback included mentions of improved UI/UX, effective digital marketing, and successful project outcomes.
Effective SEO Services
Multiple clients praised Newpath Web’s SEO services for quickly improving Google search rankings and increasing visibility for targeted keywords. Clients noted significant improvements in their search engine performance.
“They took complete ownership of the project and handled communication with the developers.”
Mar 20, 2018
CEO, Empire Equity Group
Kane Jackson
Financial services
Melbourne, Australia
1-10 Employees
Phone Interview
Verified
Newpath designed and developed a financial technology platform and mobile app. The final product stores financial data and sends reports to users. They provided integrations with relevant third-party vendors.
Newpath’s work was integral to the launch of a new product. They delivered an impressive and aesthetically pleasing UI/UX. Management-level staff plans out the development process in extreme detail and does their best to overcome a time difference. All of this was performed at an exceptional price.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Empire Equity Group. We’re an investment management company that combines investment products with lifestyle rewards.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Newpath web?
We needed to develop a web platform and mobile app to provide our services.
SOLUTION
What was the scope of their involvement?
Newpath developed our entire platform from scratch. First, we needed to enable digital verification of identities for customers applying for financial products. To accomplish that, Newpath built a form that integrates with third-party providers of those services. They also integrated the platform with third-party payment providers to deposit customer’s investments and ongoing fees. A significant functionality is the platform’s ability to store financial data and deliver monthly reports. We upload the data and the system populates it to each user’s account. Additionally, they programmed social media integrations so that users can attribute the involvement of colleagues in products or efforts.
What is the team composition?
We had a dedicated project manager and worked with 4–12 people throughout the length of the engagement. The team size varied relative to project’s needs.
How did you come to work with Newpath web?
They were referred to us by a colleague who had previously worked with them. We received quotes from various vendors, but Newpath’s offer was the most comprehensive and reasonably priced.
How much have you invested with them?
We spent around $500,000.
What is the status of this engagement?
The project took place March 2014–March 2016.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We wouldn’t have been able to launch our product without Newpath developing the software and mobile app. Overall, our customers are very happy with app’s UI/UX.
How did Newpath web perform from a project management standpoint?
They took complete ownership of the project and handled communication with the developers. They planned the development milestones and delivered key-elements of each. I have zero complaints regarding the project managers. They’re working out of a different time zone, so we experienced delays around weekends. However, that’s mostly unavoidable when outsourcing a development firm.
What did you find most impressive about them?
Their pre-development process is quite comprehensive as they go through business analysis, wireframing, and scope formation. Also, they provide an incredible value for the price.
Are there any areas they could improve?
There was a notable weakness in the graphic design area, but they have since acquired a design firm. I’ve seen some of their work and can say the issue’s been resolved.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Web Dev and Digital Marketing for CoWorking Space
Other Digital Marketing
$1,000,000 to $9,999,999
Feb. 2008 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"We've had significant growth over the last few years."
Feb 26, 2018
Executive Director, Collins Street Business Centre
Rael Kuperholz
Real estate
Melbourne, Australia
11-50 Employees
Phone Interview
Verified
Newpath web manages digital marketing campaigns. They provide SEO, PPC, and social media marketing services. They developed a program so internal staff can effectively run social media marketing.
Newpath web is an honest agency that delivers results at a highly competitive rate. Their online marketing efforts have enhanced the business’s online presence; it consistently appears on the first page of search results. They update the client on progress, meeting with staff regularly.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and one of the executive directors of Collins Street Business Centre. We offer coworking spaces and serviced offices for rent.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Newpath web?
I started this company in 2002 when Google was just starting to grow. We relied heavily on traditional paper media like the Yellow Pages, newspaper advertising, and direct mail for marketing. We started to advertise online, but as more competitors utilized PPC and SEO, we needed someone more knowledgeable to handle our digital marketing and advertising needs.
SOLUTION
What was the scope of their involvement?
Initially, they adjusted our site to enhance it. Now, they manage our digital marketing campaigns, providing PPC and SEO services for us. They recently built us a program for social media marketing. We have someone in-house running the program; they supervise that person and oversee them for us. We are currently in the creative and design phase for a new site.
What is the team composition?
Who we work with varies, but someone always guides our online marketing and advertising. About two or three people from their team typically work with us on project tasks related to development. They may be a frontend developer, user experience tester, or QA tester.
They have a large staff. We interact with various team members for different roles. For SEO, we have one main point of contact for technical aspects. We also interface with a salesperson who handles account management.
How did you come to work with Newpath web?
Our site was initially built by a graphics designer instead of a developer, so we wanted to enhance our site and incorporate invoice payments online. Someone referred us to Newpath; they modified and enhanced our site. We realized that they could help us in other ways as well.
How much have you invested with them?
We’ve spent between $1.6 million–$1.8 million AUD ($1.2 million–$1.4 million USD).
What is the status of this engagement?
We started working together February 2008 and our work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
In Australia, Google accounts for 99.9% of online searches. This makes effective online marketing crucial for customers to find us. With their assistance, online marketing has played a bigger part in our business; it is now the only marketing we do. We've been the envy of many of our industry peers because we consistently appear on the first page of search results. The majority of the keywords we use are on the first page of organic search listings as well.
We have to be more conservative with our spending compared to many of our competitors, but despite this, we've been very successful overall. They’ve offered us cost-effective PPC and SEO. We've had significant growth over the last few years. We rely completely on online marketing for drawing in customers, so we're very dependent on them.
How did Newpath web perform from a project management standpoint?
They set up project portals to manage work and facilitates online communication, which we mainly use for SEO. I can always check the threads of conversation on our project portals and add my own comments. They also meet with us face to face once a month to review reports and progress. During our monthly meetings, they table results from previous meetings and make suggestions for our next steps.
What did you find most impressive about them?
They are genuine. They deliver great results as well.
Are there any areas they could improve?
I would like to see more communication regarding upcoming work in order to keep us better updated and informed. I want to hear about new strategies and new online marketing opportunities. They could send monthly update emails to minimize the chance of surprises.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
"Agencies we worked with in the past charged us more. Our peers seem to be paying a lot more as well, so they offer great rates."
Willing to Refer
5.0
NPS
SEO for Tattoo Firm
Search Engine Optimization
$50,000 to $199,999
Oct. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our search rankings have never been better."
Mar 13, 2019
Owner, Cosmetic Tattooing Melbourne
Anonymous
Other Industry
Adelaide, Australia
1-10 Employees
Online Review
Verified
Newpath Web performed SEO with a focus on Google search rankings.
Their efforts quickly improved Google search rankings for targeted keywords. Expect a communicative partner who offers effective project tracking.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We’re a cosmetic tattoo firm.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Newpath Web?
We hired them for SEO work.
What were your goals for this project?
We wanted to improve our Google search ranking.
SOLUTION
How did you select this vendor?
We received a recommendation of their work.
Describe the project in detail.
They performed SEO for our business.
What was the team composition?
We worked with a thorough team.
RESULTS & FEEDBACK
Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?
They increased my rankings for most of my targeted keywords very quickly.
How did the Newpath Web perform from a project management standpoint?
They communicated well with our team and kept me informed of their progress. We had a few issues at the beginning, but I’m happy that we’re working together.
What impresses you about the Newpath Web?
I’m thrilled with how well we’re performing in search rankings. Our search rankings have never been better, and at a very reasonable rate.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
