SharePoint Consultants

New Peak Solutions is Microsoft Consulting firm serving clients throughout the US.  As a Microsoft partner, we focus on the following areas.

 

 

  • SharePoint Development
  • SharePoint Consulting Services
  • SharePoint Migrations
  • Office 365 Development
  • Microsoft Dynamics Consulting
  • Xamarin Development
  • Blockchain
  • Chat Bots
  • Cloud Services
  • Microsoft Dynamics
  • SalesForce

 

Our consultants work with clients in many industries to map out project requirements and develop custom enterprise solutions leveraging proven and next generation technologies. With deep technology expertise in the Microsoft stack, we deliver complex, high performing, scalable and cost effective custom solutions to our clients.

Our history working with SharePoint and Microsoft technologies allows us to deliver the best for our clients!!!

 
Undisclosed
 
$100 - $149 / hr
 
10 - 49
 Founded
2003
Show all +
Chicago, IL
headquarters
  • 20 North Wacker Drive
    Chicago, IL 60606
    United States
other locations
  • 1412 Broadway 21st Floor
    New York, NY 10018-9243
    United States
  • 227 West 4th Street
    Charlotte, NC 28202
    United States
  • Scanlan Building
    Houston, TX 77002
    United States

Reviews

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Development, ERP & CRM Integration for Law Firm

"They’re responsive and responsible, and they really understand what the client’s looking for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2015 - Ongoing
Project summary: 

New Peak Solutions created an easy-to-use solution for managing data, both for the firm and one of its clients. It tuned out as a web and mobile app which involved database development and CRM integration.

The Reviewer
 
51-200 Employees
 
Illinois, United States
Senior Application Engineer, Law Firm
 
Verified
The Review
Feedback summary: 

While both solutions are complete and are being put to use, they will require future updates which will be handled by New Peak Solutions. The project team excelled at creating the exact solution that was desired from the start thanks to their industry experience and nearly perfect deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in the IT department of an intellectual property law firm in downtown Chicago as a senior application engineer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Peak Solutions?

The attorneys working for one of our bigger clients were maintaining data in a remedial way, and we wanted to gather the information electronically in a database format. So we hired New Peak Solutions for coming up with a solution.

SOLUTION

What was the scope of their involvement?

One of our obstacles was that the product had to be simple. Initially, the plan was to have some of the people in our firm maintain the data for the clients, but we saw the potential for the program to be either moved or accessed by the client down the road. For this reason, we had to design it in a way that would make it easy for the attorneys and the client to use, so we wanted a simple product that could be handled by anyone regardless of their technical skill level. It was simple data, but it was important for the client.

We also wanted an easy way for the attorneys to access the information and maintain it on a regular basis. The database also involved lookup tables and information with many-to-many relationships. 

We gave New Peak Solutions’ developers a layout and showed them how everything was related. They came up with a database structure and handled the CRM integration. Overall, they worked on two separate projects for us for the same client, one which was a web project and the other a mobile app. 

What is the team composition?

We worked with two people from their team, Eugene (Partner, New Peak Solutions) and Adam (Director of Custom Development, New Peak Solutions). Another member was involved in database design. We had meetings with Eugene and Adam, provided a preliminary structure for the data to be maintained, and showed them how the attorneys were initially maintaining the information, namely through Word documents. 

How did you come to work with New Peak Solutions?

I know Eugene from a collaboration at a previous firm, which we both left to do other things. While I stayed in the legal industry, he went on to start his current company, which I found out about from a colleague. Two weeks later, my manager approached me about this project, and even though we were working with another company at the time, I saw it as a good opportunity to onboard a local partner that actually did have a legal background.

How much have you invested with them?

I don’t remember the exact amount but the two projects combined had a cost of around $16,000–$22,000.

What is the status of this engagement?

We started speaking with them around February 2015. The web application project is complete for now, and we’ve been using it for close to two years. It’s working well, but we need to add new fields, so I’m sure we’ll do more work with New Peak Solutions for that. The original development took around a year, much of that consisting of waiting for feedback from attorneys. That was record time, considering the complexity of the project and that the source data was quite scattered.

The mobile project app only took us three months to develop and it just had an update done. Its structure is basically complete, but we may need new additions in the future. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client loved the platform, and that was the biggest win for the project. New Peak delivered exactly what we were looking for. Our client had a vision of what the data should look like and how it should be structured on the mobile app. They came to our office for a demo and told us that the final product was exactly what they wanted. It was simple and structured exactly as intended.

The web app is used more by our attorneys for maintaining data on behalf of the client, and they absolutely love it. It’s simple for them, and they use it all the time for handling the data they need. They no longer have to maintain the information in a document. We were literally using binders, and now we have a SQL database. 

How did New Peak Solutions perform from a project management standpoint?

Both Eugene and Adam are developers, but as far as the is project went, Eugene focused on the project management side, and Adam was more involved more with development, so I corresponded more with him for technical questions.

The project didn’t have a strict deadline, but they were on-target with the 4–6–week deadline they set. They presented demos to the attorneys and the work was 90% done on the first try. We communicated through email and set up calls from time to time. They also came to our office from time to time when the attorneys needed to be involved.

What did you find most impressive about them?

They’re a professional and personable team that has the required knowledge we needed and understood what the expectations and end-goal were.

We could’ve searched the market and found an application compatible with our needs, but those usually come with a lot of features that we really wouldn’t need. This is why we went the route of building a custom solution, and New Peak Solutions delivered on that 100%. They understood exactly what was needed for the project and what they had to do to design the database and UI to make it simple yet effective for attorneys. 

Are there any areas they could improve?

I have nothing negative to say about them. Whenever there was a delay, they were proactive in fixing the issue and were responsive whenever I came to them with something. Whatever they’re doing, they should keep doing it.

Do you have any advice for future clients of theirs?

If a client is looking for a basic solution, and don’t want to adopt a product that could take a lot of time and resources to implement, I recommend going to a group like New Peak Solutions for a simple, custom solution. Many companies prefer not to do this because of future support, but I don’t see this becoming a problem with New Peak Solutions. They’re responsive and responsible, and they really understand what the client’s looking for.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer