We create dynamic video content!

We are a creative video production agency that has the multi-disciplinary capabilities and experience to be a comprehensive brand partner for this digital age.

Since 2007, we’ve helped our clients accomplish goals, illuminate target audiences and inspire people to action.

reativity, professionalism, and a true sense of partnership are deeply ingrained in our culture. This ensures we listen, understand and deliver cutting-edge, cost- effective video solutions that have impact and engage our clients’ audiences. Our process is proven and our track record is undeniable. The proof is in the pudding! 

You need experienced and dependable creative professionals. We like to think of ourselves as dreamers, but with our feet planted firmly on the ground.

 

New Pace has exceptional discipline. Understanding budgets and time, thinking big and thinking integration, we keep everything organized, authentic, and fun.

 

We get it done.

Let’s talk about
your next project

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2007
Show all +
Ardmore, PA
headquarters

Portfolio

Key clients: 

The Wharton School, St. Joseph's University, Capital One, AQUA America, University of Delaware, AstraZeneca, Comcast Business

Fox Chase Cancer Center

NPP Animated Demo Reel 2019

Mission Possible w/ Eric LeGrand

Overcoming adversity. No challenge is too great. Meet Eric LeGrand. Former Rutgers football player was on the path to the NFL when one tackle changed his life forever, leaving him paralyzed but could not break his spirit. Eric has channeled his endless zest for life by sharing stories of ordinary people doing extraordinary things in the face of adversity in this new series. He’ll connect with his network of athletes,

celebrities, and friends to show that in life…any mission is possible.

New Pace is a co-creator of this series, as well as producing, shooting, and editing these episodes. Together, with our team, we’re breaking the barriers and stereotypes of disabilities.

What does it mean to work for AQUA America? New Pace was hired by TAG Strategies to help pitch, produce, and execute a dynamic corporate film for their best client, AQUA America. The idea was to help assist in the core values roll out that was taking place in the workplace, through digital and print applications. They needed something that would engage their employees across the country, something that would make them feel like

they were making a difference in their everyday work. We pitched a core values video. They LOVED it! This was no small task being that AQUA has locations in 8 states with 1600 employees that needed to be regionally represented. We spent months planning, producing and executing. With epic aerials, great voice-over, engaging hero shots, and great narration, we delivered.

Reviews

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Video Filming & Production for Communications Agency

"I highly recommend New Pace Productions. Professional, responsive, rock-solid and fun to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2018 - Mar. 2019
Project summary: 

New Pace Productions was contracted to shoot, produce, and edit two videos for a third-party marketing agency. They also took photographs for use in brochures and social media marketing.

The Reviewer
 
1-10 Employees
 
Washington, DC
Bonnie Lieb
President & Owner, The Sage Agency
 
Verified
The Review
Feedback summary: 

New Pace Productions' work received high praise from viewers and executives. Thanks to their professionalism and skill, they excelled despite the short timeframe and difficult task. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own and run a marketing communications agency, Sage, that supports our clients in branding, marketing and sales support initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire New Pace Productions?

Our client, a large telecommunications company, was opening its third and largest Executive Briefing Center in its new building in Philadelphia. Sage was asked to do a video and photo shoot of the new space for use in marketing efforts and in social media. We brought in New Pace to help.

What were your goals for this project?

We had three specific goals:

  1. produce an educational video for internal teams
  2. produce a marketing "hype" video for customers/prospects and
  3. secure photos to use in brochures, on website and in social -- all in just ONE DAY.
SOLUTION

How did you select this vendor?

We had worked with New Pace on another project for the large telecommunications company -- creating product videos for sales -- and were very impressed with their professionalism, creativity and most importantly, their ability to make Sage look good with our clients!

Describe the scope of their work in detail.

This project was the most highly visible project that Sage had in the 10 years we'd been working with the telecom company and we had one day of shooting to pull it off. We started with on-site visits with the team and planning meetings with the stakeholders to clearly define what we wanted to shoot and how we could accommodate 20+ actors/volunteers, props, photographers, video crews, etc.

The Day Of was a whirlwind of set-up, make-up, shoot video, shoot photos, wrap-up in a carefully orchestrated dance within the five rooms/areas of the Executive Briefing Center. But of course, it didn't end there. New Pace then went to work putting together the outstanding results of this day of shooting into gorgeous photography and two well-received videos.

What was the team composition?

Our core New Pace team consisted of three key players that ensured everything was under control. Their professionalism and work ethic was incredible. The team we worked with on the Day Of the Shoot reached 30 people -- including photographers, video crew, props and make-up.

Everyone knew their role and executed it beautifully during a very hectic day. When challenges arose -- like the freight elevator not being operational at the beginning of the day! -- the New Pace team kicked into high gear and figured out a workaround.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since this shoot, Sage has now been called in to do other video work at the telecommunications company as they now think of this as one of our core competencies. The launch materials we produced for the Executive Briefing Center were highly regarded and won the praise of the client at the highest levels.

How effective was the workflow between your team and theirs?

Our teams worked hand-in-hand and functioned as one on this project.

What did you find most impressive about this company?

New Pace doesn't let anything throw them! We had so many challenges with this project that any one of them could have deterred a less-experienced team. They were truly great to work with and Sage could not have done this without them. An exciting and fruitful partnership has been born.

Are there any areas for improvement?

Not really - they went above and beyond my expectations on this project as well as subsequent ones we've done with them. I highly recommend New Pace. Professional, responsive, rock-solid and fun to work with.

5.0
Overall Score Great to work with!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Worked with us on a tight timeframe.
  • 5.0 Cost
    Value / within estimates
    Very competitive.
  • 5.0 Quality
    Service & deliverables
    Gorgeous video and photography delivered.
  • 5.0 NPS
    Willing to refer
    You can't go wrong. I highly recommend New Pace.

Digital Marketing Strategy for Nonprofit

"They knew just what we needed to do to accomplish our goals and they definitely delivered results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - June 2019
Project summary: 

New Pace Productions devised a custom digital marketing plan to increase website traffic. They also created PSA videos, a landing page, and a full-scale social media campaign to promote the videos. 

The Reviewer
 
1-10 Employees
 
Philadelphia, PA
Christy McCaffrey
Executive Director , Project Scleroderma
 
Verified
The Review
Feedback summary: 

As a direct result of New Pace Productions' digital strategy, views for the videos increased explosively and site traffic saw an uptick of over 2000%. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Founder and Executive Director or Project Scleroderma. Project Scleroderma is a 501c3 Non Profit Organization working to increase the level of awareness of a rare autoimmune disease called Scleroderma.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire New Pace Productions?

Our organization needed New Pace's expertise to help take our digital marketing to the next level. Our videos are the vehicle by which we best deliver our message and attain our goal of global awareness, so we needed an expert strategy to help us increase the views of our videos.

What were your goals for this project?

Our goals for this project were to increase views of the videos as well as drive more traffic to our website to thus increase awareness and donations for our organization.

SOLUTION

How did you select this vendor?

We have worked with New Pace Productions for years producing our videos and we knew that they would no doubt be the ones to help us take our digital marketing up a notch.

Describe the scope of their work in detail.

After hearing us out on what worked and didn't work for us in the past, New Pace thoughtfully created a custom digital marketing plan for us based on our goals and desired outcomes that would help get us where we wanted to be in terms of views and website traffic. They created a landing page and full scale social media campaign to help us reach our goal.

What was the team composition?

I worked with JC, co-founder of New Pace, on our initial plans and then was introduced to Brad who would lead our campaign. Together they kept me informed on every step of the process along the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We ran a month long campaign to boost our PSA videos and drive traffic to our website. The results were terrific! We had over 380,000 impressions and over 104,000 views on our videos. And our website traffic traffic increased 2,215%!

How effective was the workflow between your team and theirs?

Everything was carried out with ease. JC and Brad kept me thoroughly informed and carried out a campaign that far exceeded my expectations.

What did you find most impressive about this company?

What I found most impressive was their knowledge and experience in digital marketing. They knew just what we needed to do to accomplish our goals and they definitely delivered results.

Are there any areas for improvement?

I would not have any recommendations for improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Asthma Patient Organization

"Their knowledge and expertise were incredible. They understood our vision and what we wanted to achieve."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Jan. 2019
Project summary: 

New Pace Productions created a documentary for an asthma patient organization's initiative to showcase both the program and organization on social media and online.

The Reviewer
 
11-50 Employees
 
Washington, DC
Michele Ann Cassalia
Director of Marketing, Asthma and Allergy Foundation of America
 
Verified
The Review
Feedback summary: 

The film debuted to praise from multiple stakeholders. New Pace Productions delivered high-quality video production work that met all requirements and ran smoothly from start to finish. Customers can expect an expert team that adapts to problems quickly and responds promptly to questions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director for the asthma & allergy friendly Certification program for the Asthma and Allergy Foundation of America. The asthma & allergy friendly® Certification Program is a unique, groundbreaking collaboration between the Asthma and Allergy Foundation of America and Allergy Standards Limited. The program tests and certifies products to prove their suitability for people with asthma and allergies. The program works with retailers and manufacturers to offer consumers products for a #healthierhome. Certified products include air cleaners, paints, bedding, vacuum cleaners, washing machines, cleaning services and more. Visit aafa.org/certified for more information.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire New Pace Productions?

Create a documentary showcasing the Philadelphia Healthier Homes Initiative in collaboration with the Community Asthma Prevention Program (CAPP) at Children's Hospital of Philadelphia (CHOP).

What were your goals for this project?

We showcased this video at the asthma & allergy friendly Certification Client Council. We also used the documentary on the many social media platforms we have have. The documentary appears on the AAFA, ASL and Certification Website.

SOLUTION

How did you select this vendor?

I immediately knew I wanted to work with New Pace. They understood my challenges and my vision of what I wanted to accomplish.

Describe the video(s) and the process in detail.

The asthma & allergy friendly® Certification Program, administered by the Asthma and Allergy Foundation of America (AAFA) in partnership with Allergy Standards Limited (ASL), is an independent program created to scientifically test and identify consumer products that support the need for people with asthma and allergy to make their home environment healthier. To raise awareness about the impact of asthma and the value of controlling the indoor environment, the program launched the Philadelphia Healthier Homes Initiative in collaboration with the Community Asthma Prevention Program (CAPP) at Children's Hospital of Philadelphia (CHOP). As part of this initiative, 30 families received CERTIFIED products to help improve their indoor home environment.

What was your vendors' project management or feedback process?

I worked closely with JC, Bill and their team. We communicated regularly and had many rounds of feedback. They were patient and responded immediately.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The short film was a huge success and we received great feedback. The documentary was well received by all who viewed it.

How effective was the workflow between your team and theirs?

The workflow was perfect. The New Pace team was extremely responsive to all our communication needs and they were very flexible with scheduling of the filming.

What did you find most impressive about this company?

JC and Bill's knowledge and expertise were incredible. They understood our vision and direction and what we wanted to achieve. Even when we hit obstacles they knew how to maneuver and work around issues we faced.

Are there any areas for improvement?

none.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Promotional Innovation Video for Global Pharma Company

“As we work more into the future as partners, we view New Pace Productions has our go-to video partner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2019
Project summary: 

New Pace Productions produced a three-minute promotional video for a global third-party medical device company. The video showcased the client’s technical innovations in the field.

The Reviewer
 
11-50 Employees
 
Greater Philadelphia Area
Barry Schmader
Chief Creative Officer, Elevate Healthcare Marketing
 
Verified
The Review
Feedback summary: 

New Pace Productions proved capable of navigating high-level stakeholders, going through several rounds of approval before pushing the project live. The video premiered at a global conference to great applause from leadership, winning top honors, and is now used internally and externally.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Chief Creative Officer at an ad agency, Elevate, in the Philadelphia area. We work primarily in the healthcare space, most often with brand that communicate to the professional and patient audiences.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire New Pace Productions?

We have been working with NewPace on an on going basis since 2018 on multiple smaller video and animation projects, and this was a major video initiative for one of our largest clients, a global medical device company. It was a video that would be show to the very top echelon of global leadership of all of our client’s companies at their annual innovation conference.

What were your goals for this project?

The overarching goal of the project was to showcase the medical device innovations being commercialized right now--essentially demonstrating that the future of medicine, robotic surgery, and medical devices is on right now from our client.

SOLUTION

How did you select this vendor?

How did you select this vendor?

Like most agencies, having stretched beyond out internal capabilities to provide video series to our clients, we had a need for ongoing video partner for multiple projects, everything from training videos to trade show videos to patient videos to web content. 

We were extremely impressed by the breadth of the services and the experience New Pace offered to us, and we were moved by their work on a Scleroderma documentary series they had produced themselves and then obtained grants for ongoing episodes. After an initial search of video houses in the Philadelphia Region, we selected NewPace for a number of small video and animation projects. Those went so well, we awarded them this very important job for our highest profile client, and they hit it out of the park.

Describe the video(s) and the process in detail.

The video was a 3 minute show being unveiled at our client’s global leadership innovation conference, then it would be used in a variety of places and platforms to showcase our client’s innovative treatments and devices. 

We began with a script in August of 2018, storyboarded and gained client approval to produce the video in January of 2019. Being high profile project for a pharmaceutical company, there were multiple rounds of review and approvals, until the finished video debuted in May 2019 at the conference. Iterative edits are now being used in a variety of places, both internally and to our client’s external audiences.

What was your vendors' project management or feedback process?

NewPace was involved with all aspects of the production, and they were involved and sharing feedback all through the process, and trust me, for a large global pharma company, that process can get deeply detailed and repeatedly iterative as the video made the rounds of management approval, all the way to the top. 

NewPace patiently worked through it all with us, from storyboard to completion, keeping our team eye on the ball as far as maintaining the high production values, managing the voice over talent selection and production, creating visual, art and graphic style enhancements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our agency received top honors for video at the conference, and the cued from virtually all of our client’s top leadership. On a very practical, measurable level, the project's excellence and high visibility has resulted in increased awareness of our video concepting, scripting and production chops, leading to an additional 50-100K more in video projects for the remainder of 2019.

How effective was the workflow between your team and theirs?

Seemless. NewPace assigned a talented senior associate who is their creative director and overall project director, so both visual and logistical details were handled with ease and professionalism, communication was transparent and efficient, and we had access to their entire team and facility as we needed.

What did you find most impressive about this company?

The work is outstanding but perhaps more impressive was their ability to collaborate, and their in-depth understanding of what it takes to work with an agency and with a high powered pharma client.

Are there any areas for improvement?

As we work more into the future as partners, we view NewPace has our go-to video partner, and we look forward to honing our process together to make future videos of this magnitude an even smoother.

5.0
Overall Score Excellent experience overall from process to production to price.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are in step with our Agency's sometimes insane scheduling needs, and worked through nights and weekend to get us what we needed at every step.
  • 4.0 Cost
    Value / within estimates
    They are not the cheapest, but the quality of work is so far superior to anyone else in their range, it's almost unfair. Shh don't tell them that!!
  • 5.0 Quality
    Service & deliverables
    Top production values, unbelievably talented editors and shooters.
  • 5.0 NPS
    Willing to refer
    No reservations to recommend them--but only if they get my projects done first!

Video Production for Full-Service Marketing Company

“New Pace Productions is clever, fun, and easy to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2014 - Ongoing
Project summary: 

New Pace Productions made videos for corporate clients and in-house marketing using a combination of Final Cut Pro, Adobe Premiere, and After Effects, and drone footage. They also designed a WordPress site.

The Reviewer
 
11-50 Employees
 
Philadelphia, Pennsylvania
Jack Glacken
CEO, TGI
 
Verified
The Review
Feedback summary: 

New Pace Productions leveraged their experience with web design and video production to achieve the ideal outcome. 700 people have watched their videos and reacted with enthusiastically positive feedback. The team is not only reliable and skilled but also makes the process enjoyable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of TGI, a full-service marketing operations company. We offer backend production for tradeshow graphics and make collateral like brochures for companies. Much of our work is online; we build portals for customers to order marketing materials on demand from their field or sales reps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Pace Productions?

When two of our large clients requested videos, I knew I needed help. I reached out to New Pace Productions to support us on those video projects. We also needed resources to redo our website.

SOLUTION

What was the scope of their involvement?

New Pace Productions helped us produce videos for two high-profile corporations from the camera and printer sectors. For our company’s use, they also helped us create about seven different videos to market our services. They did all the scripting and storyboarding and used drones to capture footage. They initially used Final Cut Pro to edit and later switched to Adobe Premiere. On occasion, they’ve incorporated After Effects. 

As we revamped our website, New Pace Productions was involved in everything from design through development. They controlled everything from start to finish. We’re currently in the middle of working on a massive project together for the higher education Hall of Fame series.

What is the team composition? 

Four people from New Pace Productions worked on our website. For the other projects, we used a combination of their resources and our in-house teammates. 

How did you come to work with New Pace Productions?

I met JC (Co-Founder, New Pace Productions) through a friend. Even though I regularly produce videos, I knew I could benefit from additional technology and expertise. I wanted our website to be video-centric, so I chose their experienced team. They’re highly skilled at video production.

How much have you invested with them?

We’ve spent $50,000 so far.

What is the status of this engagement?

We’ve been working together since March 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We showed the videos New Pace Productions created in front of 700 people, and the audience raved about them. Our business has been growing since then. We know our engagement is working, but I can’t provide specific statistics.

How did New Pace Productions perform from a project management standpoint?

New Pace Productions is clever, fun, and easy to work with. They always deliver on time and will negotiate the price with you if necessary. 

What did you find most impressive about them?

Working with New Pace Productions is a pleasure. They’re very responsible. I know I can give them a project and trust them to come up with great ideas and produce results.

Are there any areas they could improve?

No. New Pace Productions is a growing company, and they’re doing a great job. 

Do you have any advice for potential customers?

I would refer New Pace Productions to future clients. Customers will see for themselves. They haven’t made any mistakes in our work as of yet. Keep an open dialogue because they’re very easy to communicate with. Let them be your partner.

5.0
Overall Score They’re a pleasure to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They deliver on time.
  • 5.0 Cost
    Value / within estimates
    They’re very reasonably priced.
  • 5.0 Quality
    Service & deliverables
    They’re great to work with, and they come up with good ideas.
  • 5.0 NPS
    Willing to refer

Video Production for Special Events Team

“I had great discussions with the team, and they brought creative ideas to the table.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2016 - May 2018
Project summary: 

New Pace Productions provided full production services for graduation and ceremonial events. In addition to a class introduction video for commencement, they created a recap video featuring speaker highlights.

The Reviewer
 
11-50 Employees
 
Philadelphia, Pennsylvania
Jennifer Buchness
Senior Associate Director, Wharton Events
 
Verified
The Review
Feedback summary: 

New Pace Production’s graduation recap received a substantial number of views on social media channels, generating enthusiastic praise. The team came up with innovative ideas consistently and conveyed them in an accessible way to internal stakeholders. Strong communication was key to their success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior associate director at Wharton Events, part of the Warton School of the University of Pennsylvania. Along with my special events team, I plan and organize many of our campus and local events, including lecture series, priority staff engagements, and faculty functions and meetings. We also collaborate with other events teams across the school to execute board meetings, global forums, and graduations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Pace Productions?

Originally, we approached them for various production projects such as filming high-profile lectures to list on our website. Since then, we’ve expanded their role to encompass marketing and recap videos for flagship events.

SOLUTION

What was the scope of their involvement?

In addition to filming lectures, they produced videos and marketing assets for some of our key events, from the Wharton Global Forums to the Wharton graduation. We also engaged them to be our main production company for our MBA ceremonies at the Palestra Arena. They used footage from all of our ceremonies to create a two-minute recap video that highlighted the dean’s and keynote speakers’ remarks.

Recently, we collaborated with them to produce what we call a rev-up video for our undergraduate and MBA students. They conducted one-on-one interviews with students during the weeks leading up to graduation and edited them with b-roll clips to create a compelling story about the class. We presented the videos before the ceremony to show the audience what the class accomplished and prepare them for the commencement.

What is the team composition?

For any given project, they assigned between 4–10 team members.

How did you come to work with New Pace Productions?

A personal connection recommended them to us. When I came into the role two years ago, they were already doing the rev-up video, and we kept that relationship based on what they’d done so far. We enjoyed working with them, so it was only natural to hire them as a full production company for our Palestra ceremonies.

What is the status of this engagement?

Their work lasted from May 2016­–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve posted our recap video on multiple digital outlets, and it’s received widespread positive feedback and views. For students and alumni, it’s a fun, retrospective way of looking at graduation and the Wharton School in general. We’re always proud to post it online and show it off.

How did New Pace Productions perform from a project management standpoint?

It was great to work with them. I had great discussions with the team, and they brought creative ideas to the table. They always suggested ways to up the ante. This year, we tried some new things, so I look forward to taking the time to reflect and see how we can improve next year.

What did you find most impressive about them?

I appreciated how approachable they were. Sometimes, vendors can have a hard time relating to customers who aren’t as production-minded or don’t know the language. However, we never had that issue with New Pace Productions. Even though I’m not a producer, I could still have a conversation with them about the best practices and receive great outcomes.

Do you have any advice for potential customers?

You might have a certain way of doing things, but come with an open mind and listen to their ideas because they work.

5.0
Overall Score They were very good at looking critically at their work and took the necessary steps to improve.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time, and I’ve never had to ask for anything.
  • 5.0 Cost
    Value / within estimates
    The pricing was fair.
  • 5.0 Quality
    Service & deliverables
    Everything has always been great quality, and they take a proactive approach.
  • 5.0 NPS
    Willing to refer
    I’m very willing to recommend them.

Video Production for Medical College

"New Pace is probably the easiest contractor I've worked with to date."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016
Project summary: 

New Pace Productions produced a series of videos for web and social media. They also provided script writing, storyboards, and editing services.

The Reviewer
 
201-500 Employees
 
Suwanee, Georgia
Web Content Manager, Medical College
 
Verified
The Review
Feedback summary: 

The innovative videos have been well-received and are still in use. New Pace's expert team inspired confidence throughout the project by their friendly and helpful demeanor. The team’s quality deliverables set them up for potential future engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the web content manager for a medical college.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Pace Productions?

We’d recently redesigned our website. We wanted to create new videos to showcase the college's programs and facilities.

SOLUTION

What was the scope of their involvement?

We talked to New Pace about producing videos to give a fresh look at our school and an overview of life on each campus. They provided scripting, storyboarding, pre- and post-production as well as a review process. They delivered three videos plus some B-roll video for a feature on our home page. We've used the videos on our social media channels in addition the website.

What is the team composition?

Most of my dealings were with an assigned point person. Four people worked on the video shoot.

How did you come to work with New Pace Productions?

My predecessor is the one who found them.

How much have you invested with them?

It was very reasonable. We spent somewhere around $10,000–$25,000.

What is the status of this engagement?

The work took place in September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Even close to two years out, the videos continue to perform very well. They've really held up. I wouldn't hesitate to use New Pace again.

How did New Pace Productions perform from a project management standpoint?

They were fantastic. The team was great to work with. They were friendly, helpful, and extremely knowledgeable. They were minimally disruptive when we were filming inside classrooms and other facilities, which was greatly appreciated. New Pace is probably the easiest contractor I've worked with to date.

What did you find most impressive about them?

They're flexible, innovative, and offered excellent insight. I was extremely happy with the quality of their work. They were on time and they met all my expectations.

Any advice for potential customers?

Give them a chance to exercise their creative abilities. I went to New Pace with a few ideas of what I wanted, but I appreciate that they were able to expand and enhance my original ideas. They made the project into something far better than what I envisioned.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all deadlines.
  • 5.0 Cost
    Value / within estimates
    They were competitive with other bids, and exceeded the quality of other vendors.
  • 5.0 Quality
    Service & deliverables
    The work was excellent.
  • 5.0 NPS
    Willing to refer
    I would use them again without hesitation.

Video Production for Healthcare Center

"We really liked the range of creative services they provided."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2017 - Ongoing
Project summary: 

New Pace Productions created three animated videos for a healthcare center. Their team worked to create videos to explain procedures in an approachable way. 

The Reviewer
 
1,001-5,000 Employees
 
Philadelphia, Pennsylvania
Emily O'Donnell, M.S.
Senior Marketing Specialist, Fox Chase Cancer Center
 
Verified
The Review
Feedback summary: 

The videos have a high level of engagement. New Pace Productions establishes an effective workflow. Their team is hardworking, creative, and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Senior Marketing Specialist at Fox Chase Cancer Center

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire New Pace Productions?

We worked with New Pace on three projects - all animated explainer videos. This type of video was a new venture for us as a content team, but we're very happy with how the videos turned out.

What were your goals for this project?

Our goal was to present information in an approachable way - explaining a topic in depth through an animated video. Specifically, we worked with New Pace on videos about CAR T-Cell therapy, what happens during a colonoscopy, and a video about how to take opioids safely.

SOLUTION

How did you select this vendor?

New Pace reached out to us. We reviewed their past work and set up a discovery meeting. We were impressed and began the work of contracting with them.

Describe the video(s) and the process in detail.

We wrote the scripts and corresponding storyboard for the videos, and New Pace brought them to life. This involved hiring a voice-over actor/actress, a graphic designer, and an animator.

What was your vendors' project management or feedback process?

New Pace was very patient with us as we worked out a workflow and were more than willing to work with us through the many setbacks we encountered.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very happy with the videos delivered by New Pace. The mark of success, we think, is how well the videos are doing, in terms of engagement.

How effective was the workflow between your team and theirs?

Very effective!

What did you find most impressive about this company?

We really liked the range of creative services they provided.

Are there any areas for improvement?

Nope!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer