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    Kharkiv, Ukraine
    +380 94.978.1215

Your ideas – our solutions

4.9
8 reviews

We are a software company that has been in the world IT market for almost 10 years. In addition to high-quality software development and further technical support, we provide services on managed products and projects, which help our clients to keep their focus on the main business strategies while the team of experienced specialists takes care of all the rest.

Our Industries:

  • Real Time Multimedia
  • FinTech
  • Education and E-learning
  • Insurance & Healthcare
  • Internet Of Things

Our Services:

  • Web and mobile development
  • QA
  • DevOps
  • UI/UX
  • Video on demand
  • Multimedia convert
  • Device time synchronization
  • Content Delivery Network
  • Blockchain
  • Big Data
  • Business Intelligence
  • Data Visualization
  • Cloud
  • AI & Chatbots
  • Data Science
  • AR/VR
  • IoT/M2M/Wireless connections
  • Bluetooth beacons
  • ERP, CRM, ECM
  • Collaboration/BPM
  • Indoor Positioning and Navigation
  • Mapping and Outdoor Navigation
  • Logistics and Supply Chains

Web desktop development:

  • Client/Server-side Javascript
  • Java
  • ASP.NET MVC and C#
  • DataBases
  • Flex

Mobile development:

  • iOS
  • Android
  • Cross-Platform
READ MORE...
 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Kharkiv, Ukraine
headquarters
other locations

Portfolio

Key clients: 

Evan-Moor (Monterey, California, USA); Cinamaker (Atlanta, Georgia, USA)

Crowdsourcing Telecom Analytic Service

Teragence delivers insights based on hyper-granular competitive network analytics for any network operator, helping you understand and compare mobile customer experience across different networks, geographies, and applications.

SaaS Staffing Platform

  • Staff your event in a few quick clicks
  • Streamline and control your costs
  • Manage teams and track payments
  • Read reviews and rate your experience
  • Zero hidden costs and agency fees, we promise
  • Pay automatically with our seamless system.

iOS & Android App Dev for Video Maker Service

The App is the only multi-camera production studio available for smartphones, smart cameras, and tablet computers. Video Maker Service enables end-to-end multi-camera HD capture, auto a/v synchronization, remote live feed ingestion, in-line and post production editing, post-production setup, live-switching, real-time graphics and broadcasting with all of the capabilities professionals have come to expect only in solutions costing 10-20 times as much.

Machinery Delivery Service App for iOS and Android

Machinery Delivery Service App connects you with owner-operators in your area and allows you to be in control of your business - no more brokers, no more hidden fees. You get access to all the jobs out there, and all it takes is a few clicks.

Evan-Moor

Evan-Moor’s interactive learning tools provide an easy to use, modern educational experience for students and teachers. Support your lesson plans with engaging, self-correcting, daily practice and digital lessons. This educational software is designed to improve retention of fundamental knowledge in key subject areas.

Axiom Medical

Axiom Medical specializes in providing complete occupational health services for the total life cycle of their client's employees. 
Axiom application developed by NLT software company handles the medical testing system which includes regular testing, insurance case testing, tracking and reminding of pending check-ups. It makes positive impact on employees’ lives and provides meaningful return on investment to their employers.

SocialPutts

SocialPutts is a golf social network, dedicated to making golf more fun for the average golfer. SocialPutts fills the void between your online and offline networks, allowing you to meet golfers online, take your teams to your local courses, and circle back online to see how you stack up against other teams in your neighborhood.

 

Technologies: HTML5, CSS3, Angular 1.X, C#.NET, ASP.NET MVC, EF, Azure, PhoneGap, Entity Framework, MS SQL Server, JavaScript

Reviews

4.9
8 reviews
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Digital Wallet Dev for FinTech Blockchain Company

“They’ve been creative in developing solutions rather than just taking requirements and delivering them.” 

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Ongoing
Project summary: 

New Line Technologies provided full stack development for a native Android app and web portal. This includes integrations with Dash cryptocurrency and BitCore Wallet Service as well as a host of modules.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Executive Team Member, Kuvacash
 
Verified
The Review
Feedback summary: 

New Line Technologies successfully delivered a reliable demo solution that was critical to establishing credibility for partnerships in development. Full delivery of the pilot solution is around the corner. Their team offers strong collaboration, dedicated project management, and flexibility to changing business needs.

BACKGROUND

Introduce your business and what you do there.

I'm the head of partnerships at Kuvacash, a FinTech startup with a particular focus on Sub-Saharan Africa. As we're an early stage startup, we all wear many hats, so I've been heavily involved with New Line in shaping product requirements and delivery.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We are building a 'bank in the sky' to accelerate financial inclusion in markets where there are significant numbers of underbanked individuals or where the existing banking sector is not deemed reliable by the local population.

SOLUTION

What was the scope of their involvement?

Kuvacash is building an end-to-end money system for customers in developing economies. The solution includes a HD digital wallet (based on BIP-44 protocol) and web portal that allows for the receipt, storage, and payment of funds in cryptocurrency as well as onboarding and offboarding between fiat and cryptocurrency. 

Our team delivers the requirements and provides the design flats, while New Line Technologies does the front- and backend development as well as integration with open source tools and non-open source solutions, such as Bitcore Wallet Service, the Dash cryptocurrency, and third-parties that support, for example, international payments. The digital wallet also allows users to hedge against cryptocurrency volatility with proprietary technology developed by our team, which New Line Technologies integrated into the wallet and infrastructure system. The team also manages sprint planning with our oversight and provides first-level quality assurance while our team does user acceptance testing (UAT). 

New Line Technologies has also developed an agent scheduling system (for local cash outs), a robust backend, with user-level security access to different modules, an accounting ledger with reporting, and a host of other security features specific to HD wallets.

What is the team composition?

We have a dedicated project manager who is also a developer. He’s full-time on our project. We have one or two QA resources. The team includes less than 10 people.

How did you come to work with New Line Technologies?

Our CTO had a positive experience working with them before. We didn’t look at any other companies.

What is the status of this engagement?

We started working together in October 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software is ready, but there’s one major feature we want to develop and release before we go to our full pilot. We’ve been able to accelerate big, important partnerships, which we expect to give us customers in the thousands and tens of thousands. We have a credible, functioning product that we can demo. It functions smoothly within our closed ecosystem.

How did New Line Technologies perform from a project management standpoint?

They provide daily status reports on the three projects that are ongoing. They provide detailed release notes on our releases to different environments. I have a daily scrum meeting with the project lead and our internal testing lead. They’ve dealt especially well with changing requirements. A few times, they’ve pushed hard to get a release out prior to a partner demo, and they’ve accommodated us with the time zone difference. Project management has been exceedingly positive. 

What did you find most impressive about them?

They’re sharpening their skills in this new domain of cryptocurrency and HD wallets. They’ve been creative in developing solutions rather than just taking requirements and delivering them. They ask a lot of questions and give us feedback if something doesn’t fit best practices.

Are there any areas they could improve?

Early on, we had some UI issues in our delivered builds that should never have reached our UAT team. Somewhat related, we found that the internal QA was sometimes lacking early on in the project. We have provided ongoing feedback to their team and both of these areas have improved significantly.

Do you have any advice for potential customers?

For longer-term projects, I would negotiate to have someone on their team that is dedicated solely to your project. Especially given that it is an offshore development team, that continuity is really important. Having that single dedicated resource (who happens also to be excellent) has been a positive for us.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS, Android, Xamarin, & .NET Dev for Telecom Startup

"Our CEO describes them as “get-stuff-done people," and I’ve been quite happy with New Line in this regard." 

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

New Line developed an iOS SDK and the first version of a mobile app. They also upgraded an existing Android SDK, scaled up server-side hardware and infrastructure, and instituted a GDPR-compliant data system.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Head of Engineering, Teragence
 
Verified
The Review
Feedback summary: 

Data management processes designed to align with new GDPR regulations ensured continue business operation. New Line provides regular updates and works flexibly, staying on top of shifting requirements. They offer a unique blend of services and are committed to delivering what's agreed on.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering for Teragence, a startup working in the telecommunications space. We measure the quality of operators' mobile network coverage worldwide via crowdsourcing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We were looking for a partner that could come in through an onboarding process, take a look at our solution, and discover to what extent it was possible to implement an iOS version of our Android system. We didn’t have any in-house iOS development expertise, and, according to our estimations, it wouldn’t have made sense for us to hire someone full-time. We later expanded the scope to include improving our Android app and server-side infrastructure and implementing a GDPR-compliant data scheme.

SOLUTION

What was the scope of their involvement?

They took responsibility for creating an iOS software development kit (SDK) and a demo app. It would join our Android SDK in talking to our .NET and Windows-based server-side measurement infrastructure (where coverage data is aggregated, repackaged, and sent down the line to the operators). After that, we started handling a consistent stream of change requests geared toward improving our Android SDK. They took over for the kit’s in-house creator, who gradually decreased their involvement in our company.

We then needed to upgrade our entire solution to be GDPR-compliant. While we developed the new data scheme ourselves, we relied on New Line to implement it because of the short time frame we faced.

Beyond these projects, they also rolled out the second version of our API and upgraded our server side and databases. Additionally, they instituted multiple new machines to deal with the twenty-fold increase we saw in active devices communicating with the backend; it required horizontal scaling and the introduction of more hardware. They ensured everything was connected and configured and was addressing our customers’ data needs.

What is the team composition?

New Line provides us with resources on an ad hoc basis given that we’re in a relatively early stage of development and it’s hard for us to commit to a full team. Overall, we’re using 2–4 people including DevOps, data analysis, and Android development resources, among others. Not all of them are full-time; they may work full-time hours over a certain period, but they can also dwindle to a quarter of full-time.

How did you come to work with New Line Technologies?

I had a general idea of what they did because I know someone who worked there. They’d also worked with another startup that happened to be run by one of our co-founders. Back when our co-founder chose them as our technology partner, he did thorough research and looked at a quite few companies. He ended up being happy with the results and the price.

For this project, we checked a few available options on sites like Upwork and considered using someone local in the UK because we saw the benefit of building a physical technology presence. Because of time constraints and other issues, we asked New Line for an estimate on the iOS work. We ended up choosing them because of their promptness and pricing. After that, because everything was working as it should, there wasn't a strong reason to go elsewhere for the Android and GDPR work.

How much have you invested with them?

I wasn’t in charge of the invoices, so I wouldn’t bet my salary on it, but I think we’ve spent between $120,000–$150,000.

What is the status of this engagement?

We’ve been working together since August 2017. The initial iOS piece took 2–3 months to complete.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we do have technical metrics and other data, I’d attribute those to our combined effort rather than to just our team or just theirs. However, we've seen growth in installation velocity and the number of measurements we receive (which means more people are using the apps), and we needed those things to happen. Aside from the product work, the GDPR tasks allowed us to stay in business, which our partners were worried about.

We’re happy with the job New Line has done, as well as the price we pay, so we’ve transitioned into a standing engagement. It would be difficult to manageably recreate the expertise and support that New Line provides. They offer a diverse set of resources that enables us to worry much less about project and resource management than we used to.

How did New Line Technologies perform from a project management standpoint?

It’s been a bit of a mixed bag. The SDK and updated infrastructure were ready before the final date but it would’ve been nice to have them one week before the launch. However, it didn’t result in any serious consequences for us.

The GDPR project ran a bit off-schedule relative to our expectations. New Line could have been more knowledgeable initially about the project's challenges but that would have been the case with anyone else, given how new GDPR was. On the other hand, they discovered something I'd missed during the planning stage. I give them credit for discovering that, proposing a solution, and getting it done. Even though we were late, we didn’t miss any hard deadlines.

New Line sends us status reports on ongoing issues and keeps me in the loop regarding where we are. If something needs a deeper investigation, they’ll prod me along to make sure it happens. Sometimes we have to make decisions quickly, which happens best on our side given that we have more experience in certain areas. That being said, since we need to react quickly and often work without the most detailed functional requirements, I’ve encouraged New Line’s managers to help us develop solutions instead of expecting us to reassemble the results on our side.

What did you find most impressive about them?

Our CEO describes them as “get-stuff-done people," and I’ve been quite happy with New Line in this regard. I understand that ours isn’t the most optimal setup for a service provider (the customer not committing to full-time resources), but they’ve handled it very well. Their overall response time is also fantastic.

Are there any areas they could improve?

It would've been lovely if they were able to onboard faster and gain a better understanding of what we’re trying to achieve, but this is wishful thinking given the type of provider they are. We also would’ve liked to have a person on their side be ready to talk to us, understand our business needs, and come up with a solution based on them. This would’ve made my life easier, but it’s hardly realistic. In this case, New Line would’ve charged much more, and the overall level of engagement would’ve been fundamentally different.

Do you have any advice for future clients of theirs?

Theoretically speaking, someone could be unhappy with what New Line offers if they came in with the wrong expectations. If they’re looking for a service provider that can supply resources, stick to the initial tasks, provide clear visibility regarding how their team thinks and what side-effects and consequences they see coming in the future, they’ll be fine.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Development for SaaS Staffing Platform

“They’re very communicative, open, and transparent about what’s happening with the project and how it’s progressing.”

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5.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

New Line Technologies used in-house programming architecture to rebuild an online staffing platform. They perform back- and frontend development, as well as QA testing.

The Reviewer
 
1-10 Employees
 
New York
CEO, SaaS Staffing Platform
 
Verified
The Review
Feedback summary: 

Their team has integrated well with in-house staff despite being a remote contractor. They’re smart, reliable, and quick to resolve any issues that arise with the platform.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a recruiting company. We run an online platform that allows online influencers to directly connect with potential clients, removing the need for an agent. With our service, influencers keep a greater share of their income, clients pay less overall, and we allow them to track payments instantly through our platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We needed someone to rebuild our platform.

SOLUTION

What was the scope of their involvement?

A member of our in-house team provided a blueprint of the code architecture and our team also handles most of the frontend design. New Line Technologies dealt with the backend, although they’ve also assisted us on the frontend as well. It’s a unique build and somewhat atypical for them, so they’ve been really eager to work on it.

What is the team composition?

We initially worked with two of their developers, but now we’re up to six. Two are frontend, two are backend, and two perform QA.

How did you come to work with New Line Technologies?

They were recommended by one of our investors who’d worked with them before. We’d been considering either outsourcing or bringing on someone in-house, but once we got this recommendation we decided to take it.

What is the status of this engagement?

We started working with them in November 2017 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure success by how seamlessly connections happen for our customers and their clients. With this project, we’ve hit a few roadblocks and bumps along the way, which is to be expected as we scale up the size of our platform. New Line’s team has always resolved any issues that come up. We’re also very clear about what we need and how we need it delivered. Our biggest concern is that we make successful transactions via our platform, and that’s been happening.

How did New Line Technologies perform from a project management standpoint?

We had a designated member of our team who handled most communication with them since they’re overseas. They’re very communicative, open, and transparent about what’s happening with the project and how it’s progressing. We’ve got a good synergy and my team really enjoys working with them.

What did you find most impressive about them?

They’re smart and reliable. I appreciate their openness and willingness to work with us when we’ve had challenges with the product. They’re very collaborative and they’ll help us generate ideas to keep us moving forward. It doesn’t feel like they’re an outside contractor.

Are there any areas they could improve?

I think when you’re working in tech, you always wish things could be done faster, but that’s not possible. That’s my only criticism, but I’m happy with their work and our working relationship. They’ve surpassed my expectations.

Do you have any advice for potential customers?

If you’re planning to outsource, make sure you have someone on your own team who can manage the relationship. New Line’s team is pretty independent, which is good for you, but it helps to have someone who can touch base and follow along with the progress of the project.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android & iOS App Dev for Machinery Delivery Service

"They're organized, they deliver on time, and they make every project comfortable."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - Sept. 2017
Project summary: 

New Line Technologies has developed several mobile projects, including complex Android and iOS apps. 

The Reviewer
 
51-200 Employees
 
Las Vegas, Nevada
CEO, Development Company
 
Verified
The Review
Feedback summary: 

New Line Technologies delivered an intricate project on an unusually tight deadline. They offered a strong, diverse development team and outstanding project management. Their transparent communication, timely deliveries, and excellent English skills distinguished them from other firms. 

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Integrated Technology Laboratory LLC. We're a development company based in Canada and the U.S. We mainly develop AI technologies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We needed help with mobile development.

SOLUTION

What was the scope of their involvement?

We've worked on multiple projects. One was a large application for tractors and heavy machinery. The application will be developed for both iOS and Android. We're currently enhancing features and testing it for the App Store. We will add blockchain and AI, but New Line Technologies developed everything else. 

What is the team composition?

Their team was flexible. We worked with a wide range of architects, developers, and testers with experience in mobile technology, web technology, databases, and integration. They added developers as needed. On any day, three people can give me an estimate on any type of architecture or technology. 

How did you come to work with New Line Technologies?

They are one of the best teams. I met them at a conference where they won a mobile development award.

What is the status of this engagement?

We worked on this project from April to September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The fact that we've launched the product already is a success. I requested completion within four to five months, which they delivered. That was a big surprise. It was a tight timeline, even for a development company.

How did New Line Technologies perform from a project management standpoint?

Their project management was their biggest advantage. I liked their project managers better than mine. When I worked with other teams, I had to manage them and worry about requirements. I didn't have that headache with New Line Technologies. Everything was provided or accessible. 

All their reporting was open and current, so it was easy to produce invoices and check their work. They occasionally spoke with my customers, developers, or architects, and most of their employees spoke excellent English.

What did you find most impressive about them?

New Line Technology has talented developers who can implement any type of technology. They're organized, they deliver on time, and they make every project comfortable.

Are there any areas they could improve?

Sometimes a customer requests a certain type of application. It would be helpful to know upfront if they could deliver. I'd like to know their whole range of capability, knowledge, and expertise within each industry.

Do you have any advice for potential customers?

Ukrainian developers perform better when challenged.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're the only company that could deliver the product on time.
  • 4.5 Cost
    Value / within estimates
    They weren’t the cheapest.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

LMS & Web Dev for Educational Publishing Company

"No matter what the challenge is, they are able to come through."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2009 - Ongoing
Project summary: 

New Line developed two websites, multiple cloud apps, and interactive teaching tools. They later created an LMS for Windows and macOS, provided QA services, and currently work to update an existing website.  

The Reviewer
 
51-200 Employees
 
Monterey, California
Keli Winters
Director of Tech Product Development, Evan-Moor Educational Publishers
 
Verified
The Review
Feedback summary: 

New Line's knowledge of various technologies and UI expresses their high value and talent. Their problem-solving skills and quick turn-around time are impressive, as well as their open communication and dedication to delivering clean code. They approach any challenge with the goal to overcome. 

BACKGROUND

Introduce your business and what you do there.

I am the director of technology product development at Evan-Moor Educational Publishers. We create and publish supplemental and educational classroom materials for Pre-K through 8th grade.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We’re from Monterey, California and the number of developers that we have in the area is very limited. We were looking for a group of developers that had the technology and could make suggestions for solutions that had a rapid development timeline. We’ve been in business since 1979 and we have a huge library of intellectual property that we have been trying to re-imagine in the interactive space. We have a lot of content and a lot of work to do.

SOLUTION

What was the scope of their involvement?

In the very beginning, we were doing teaching tools that a teacher would use during instruction on a projection system. These were all developed in Flex, and we had them delivered as an individual teaching tool. These were all individual installations. We developed an LMS [Learning Management System] later on that loaded the tools inside. There was a single install with a login, and all of the different tools would load inside of this system. That was primarily on Windows and macOS desktop. Then we moved into the app store and Amazon Marketplace, and we started to develop cloud apps.

Every time we have a challenge, we work together as a team and come up with solutions. We continue to go on lots of different devices and spaces. I give them the challenge we’re having and they come back with different approaches. Right now, we’re working with React and getting all of our intellectual property separated out and made more flexible so that it can fit into other systems, play nice with the other systems, and have interoperability. They have been steer heading that with our product line.

We use a combination of technologies. Outside of Flash, we’ve used HTML5, JavaScript, Xcode, and Flex. Right now, we’re really into React. They developed our websites and handled our entire corporate website from scratch. Evan-Moor.com is a shopping cart where we sell our products. Our other website is TeacherFileBox.com, where you subscribe and have access to educational materials in the classroom. There’s a projection annotation tool they developed and is available through a subscription on the site. There are also online tools that interface with the material. Essentially, they created two different kinds of websites for us. One is your traditional shopping cart, and the other is a subscription service.

We do all the frontend design, including user interface [UI] and user experience [UX]. They design the code, workflow on the backend, and decide on the best approach for technology. They do all of their work very autonomously. Currently, we have a couple of big projects that are in the works. We just released a whole new update to our website. We’re about to go into redesigning TeacherFileBox.com so that it has a more customized UX. These are all pretty big projects. We have a lot of projects on the table that they’re working on with us, but nothing from scratch.

How did you come to work with New Line Technologies?

I posted a job project on Elance and received a lot of different quotes on how much the production costs would be. What really impressed me about New Line Technologies’ approach to quoting and the project itself, was that they came back with a fully fleshed out prototype that showed an understanding of UI. They had a lot of suggestions in the prototype that were really great. They were also very honest about the timelines and costs involved. They didn’t upsell themselves and made sure I understood. If there were any issues with my approaches, they were very honest in telling me they wouldn’t work. They were dedicated to getting a product to market. I ended up awarding them the project.

I had actually previously contracted another developer. I was working with New Line Technologies as well as a local developer out of San Francisco. They were working on projects simultaneously. I was unable to maintain contact and to keep lines of communication open with the local developer. I ended up giving that project to Andrews' [CEO, New Line Technologies] team.

How much have you invested with them?

I prefer to keep it confidential.

What is the status of this engagement?

We started working together in 2009, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

No matter what the challenge is, they are able to come through. They’re also very dedicated to Evan-Moor’s vision. When the product comes back and it’s not working as expected, they’re very creative in problem-solving. It would be difficult for me to measure their success monetarily. I would say it’s more product value and talent. At the end of the day, that’s how I would measure.

How did New Line Technologies perform from a project management standpoint?

New Line Technologies is really responsive, focused and dedicated to really clean code and quick turnaround. Their quality is incredible. We communicate through Skype, Slack, YouTrack, Redmine, and Basecamp. We talk and do status updates on a daily basis. Once a week, we have a department meeting where we split project management, set priorities, and release dates. I have an in-house QA team here. They have that at New Line as well. We split that work. That’s how we communicate and set up deadlines. I also visit them twice a year.

What did you find most impressive about them?

Their work is always top quality. The code is clean. If we have problems, we have really quick turnaround because they do it right at the beginning. That’s why we’ve been working together for so long.

Are there any areas they could improve?

There are a lot of people on the team that speak English, but there are times we do have a breakdown in communication. I can see how if it’s a new client, how that might be kind of a challenge. They’ve pretty much been able to overcome that. They do have English lessons once or twice a week. Every time they feel like they need to improve, they’re on it. If there’s a challenge, they come up with a way of improving the process. They work and try very hard.

Do you have advice for any of New Line Technologies' potential customers?

Always make sure to have regular meetings. My internal developers, QA testers, and system administrators get together with New Line once a week. We communicate and see each other on a regular basis, so are not just faceless names to each other. I have direct contact with all of the developers so if they have a question or need something from me, they get an immediate response and vice versa. If you want to develop a good relationship across such a distance, it's important you make sure everybody is available and feels like they can ask questions and receive answers.

5.0
Overall Score I don’t even need to think about that. It’s been really great. I was very nervous going into it because I’ve had some nightmare projects with outsourcing, and because it’s so important to Evan-Moor. It has been a wonderful experience to work with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They try to be very honest in how long it will take. They don’t promise the moon. They try very hard.
  • 5.0 Cost
    Value / within estimates
    That goes hand in hand with time and development costs. They go above and beyond what you would expect.
  • 5.0 Quality
    Service & deliverables
    They are so valuable because their quality is so good.
  • 5.0 NPS
    Willing to refer

Cloud-based System Dev for Medical Service Provider

“They met all of our requirements and took it even further than we had expected.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2016 - Ongoing
Project summary: 

New Line’s application development streamlines and automates complex workflows. With numerous changes along the way, they deliver a reliable, ongoing partnership.

The Reviewer
 
51-200 Employees
 
Houston Metro Area, Texas
Brian Berry
Software Development Manager, Axiom Medical
 
Verified
The Review
Feedback summary: 

Successfully delivering every requirement they’ve been given, New Line provides flexible and responsive service. A good understanding of the end goals enables them to assist with informed decision-making in the development process, ultimately allowing better delivery of services.

BACKGROUND

Introduce your business and what you do there.

My company is Axiom Medical Consulting in Texas. We provide occupational help and medical care for Axiom clients. Some of our clients require occupational care for recurring medical testing. For instance, we manage testing and scheduling for drivers for required certification for the DOT. One of the other product lines involves when client employees are injured. Axiom works with the client, the client employee, and the doctors involved in the individual’s medical case to make sure that the client employee gets back to health and back to work in the most effective and efficient way possible.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

One of the challenges we faced was too much variation with our occupational health management process. We’re trying to streamline internal workflows for managing client appointments to remove variation, remove the ability for too many decisions to be introduced, and have more management control. We put all of our best practices within a streamlined automated workflow and we chose to use New Line Technologies to help us.

SOLUTION

What was the scope of their involvement?

By using the Azure cloud platform, New Line provides us with just about everything that we needed for the application development. One of the important functionalities, and probably the most difficult, is the way Axiom built their client services into groups. From an accounting perspective, they have service groups, and from the program manager’s perspective, they have test groups. The ways these groups are broken down can be pretty complex, especially considering the recurrence and the regulatory kind of constraints that go into scheduling.

From the very beginning, New Line was very instrumental in the way they approached the project.

What is the team dynamic?

I’m the project manager. I did the database architecture and validated our internal workflows. I communicate with the New Line team daily. I have a counterpart at New Line who is also a project manager. I also have database experts, a database administrator, graphic designers and both stack app developers from New Line.

How did you come to work with New Line Technologies?

Before I began with Axiom, the president of Axiom and a long time friend of his who is in the business of delivering software projects discussed New Line as the number one recommendation. They were on our short list of teams that we chose to vet and they came out on top. The main reasons were their expertise, rapid app development, and cost.

What is the status of this engagement?

We started working together December 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They met all of our requirements and took it even further than we had expected. Since New Line delivered this product, Axiom had subsequent changes to our workflows and New Line is able to not only implement them but also advise us and show us the impacts of what we’re proposing. They’ve really taken ownership of this workflow. Ideas float out of various departments to change the workflow or enable new capabilities within the app, and New Line is always willing and able to show us a better way to do it or steer us away from certain changes to the app. They understand what we’re trying to do at its core.

We’re looking to roll out this OHP [Occupational Health Program] project to the Axiom users this month. The OHP is our second biggest product that we market to our clients. What we’re hoping to see with this app, as a result of New Line’s efforts, is a much more streamlined and automated set of workflows for a traditionally complicated process that removes the variation from client to client and allows Axiom to deliver better services. With the app, we’ll have the ability to show the metrics. In general, this will contribute fabulously just by removing the variation in our processes.

How did New Line Technologies perform from a project management standpoint?

They’re really flexible. They’re very conducive to setting up the project controls how I want them. Being a project manager here, I was able to take the lead on some things, and they were also outspoken about their best practices. We came to a nice arrangement.

This is an Agile Scrum project for the most part. There have been elements where some of the subprocesses have been treated like the traditional waterfall project. Over the course of the project, some key stakeholders and subject matter experts have left the company. We’ve had to change our approach to developing certain portions in the app while Axiom worked with a new subject matter expert in one area or the other. We were able to rely on New Line to be flexible where we could work with a set of requirements for a longer period than most development teams would be comfortable with.

Are there any areas they could improve?

In any project, you work with the team fairly intimately despite the distance. They’ve been very responsive to any issues that we’ve encountered. They have a good read on what we need. New Line is a proponent of open and honest dialogue and that has kept us on track with regard to missed expectations. Normally if something has gone unaddressed or has been inadequately addressed, we discover it and get it straightened out fairly quickly in the delivery cycle. None of our issues are noteworthy.

5.0
Overall Score These guys have been phenomenal.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their costs are incredibly low.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

iOS & Android App Dev for Video Maker Service

"I’ve centralized all of my engineering with New Line."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Winter 2015 - Ongoing
Project summary: 

New Line Technologies created a video production app that integrates with mobile phones, cameras, and desktop systems across iOS, Android, Windows, and Mac OS platforms. They now provide fixes and updates.

The Reviewer
 
1-10 Employees
 
Atlanta Metro Area
CEO, Mobile App Publisher
 
Verified
The Review
Feedback summary: 

Throughout the app’s various releases, New Line Technologies’ end-to-end team demonstrated impressive development skills and robust organizational strategies. Their interactive workflow management, consistent work ethic, and professional demeanor continue to drive success.

BACKGROUND

Introduce your business and what you do there. 

I’m the CEO of a mobile app publisher. We have a series of products on the App Store that include utilities, games, and audio and video apps. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We were looking for a development partner with advanced skills in iOS and Android. We also needed a firm that had a formal software development process and knew how to run a project. 

SOLUTION

What was the scope of their involvement?

They helped us create a video maker app. It’s evolved from a video product to 4 that span iOS, Android, Windows, and Mac OS development. We built a series of video apps that integrate with mobile phones and cameras and communicate between traditional desktop-based video systems for automating live and recorded video production. We’ve had various releases since we started 2 years ago.

They are currently working on our product roadmap. One project is designed to transfer videos between the cloud and various desktop software solutions, and another project is integrating all kinds of Wi-Fi and smart cameras into the system.

How many resources have been assigned to your project?

I interact with an executive contact on a semi-regular basis. I also have a product manager who works with the technical project manager. They handle the daily running of the project. I’m involved in weekly meetings, but the New Line technical project manager manages the engineering and QA team on their side in Ukraine. Our product manager interfaces with them on a daily basis.

How did you come to work with New Line Technologies?

We looked at companies that were familiar with cross-platform mobile development. New Line had those skill sets and great experience with working on both platforms natively as well as using other cross-platform tools like Xamarin.

How much have you invested with New Line Technologies?

We have spent between $500,000 and $1,000,000 so far.

What is the status of this engagement?

We started this project at the end of 2015, and the work is ongoing. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

They’ve built confidence with me over the years. I didn’t anticipate growing my team with them as much as I have. It made a lot of sense, and they deliver. I’ve centralized all of my engineering with New Line. They are the best engineers I’ve ever worked with, and I’ve worked with teams all over the world. Their skills and organization make all the difference. Of course, we’ve had challenges, but the New Line team handles everything professionally.

How did New Line Technologies perform from a project management standpoint?

When I had concerns, they were very responsive. The process has been smooth. We manage our project with an Agile platform called YouTrack. We have all of our projects, Agile boards, issue cards, bug reporting and management, roadmaps, and features descriptions in that platform, and it’s fairly interactive. Other than that, we have project plans that we manage on our side.

What did you find most impressive about New Line Technologies?

They were able to build great solutions and support us with an end-to-end team. They provided management, development resources, and QA resources.

Are there any areas New Line Technologies could improve?

Because they’ve done so well, it’s hard to say anything bad about them. They have English classes for their team once a week, so they really go above and beyond. I’m very impressed with them. They seem down-to-earth and humble and have an incredible work ethic. 

5.0
Overall Score They deliver on almost every level.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’re excellent, but nobody’s perfect. I don’t expect them to be.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & App Dev for Golf Social Network Service

"[They] always rolled up their sleeves and came up with great solutions."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2014 - Ongoing
Project summary: 

New Line led web and iOS/Android app development for a social networking platform. Their work included infrastructure, database architecture, design, UI, and branding. They use Azure and a .NET platform.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Art Faccone
CEO, SocialPutts
 
Verified
The Review
Feedback summary: 

App store reviews after New Line’s work mentioned drastic improvement from the initial version. They offer valuable input and always strive to provide the most modern solution. The team takes responsibility for and ownership of the project, and they’re open and straightforward with communication.

BACKGROUND

Introduce your business and what you do there.

SocialPutts is a golfing social network helping golfers play more often with their friends.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with New Line Technologies?

We needed to create our technology platform from the ground up.

SOLUTION

What was the scope of their involvement?

New Line Technologies has worked on socialputts.com per our specifications, as well as on our iOS and Android apps. These platforms help golfers connect with friends, and, based on individual calendar availabilities, allow them to set up dates. The platform also recommends tee-times at local golf courses.

I made basic layouts, but New Line Technologies built everything else from scratch, from infrastructure to database architecture and user-interface and branding elements.

Everything we’re doing is Windows-based. We’re using the Azure cloud for hosting, and we’re a .NET platform. Besides this, we’re using a tool called PhoneGap for the development of both Apple and Android simultaneously.

They’ve done a great job in terms of layout and database architecture. Some of the challenges we faced were more on the payment processing side. New Line Technologies was great at coming up with various solutions. We ended up choosing Braintree, which is a PayPal-owned company. New Line did a lot of behind-the-scenes work in ensuring that we had a seamless integration, and that payments were lightning-fast. We had both design and technical issues stemming from the fact that I wanted to use PhoneGap instead of making two different native apps. New Line Technologies always rolled up their sleeves and came up with great solutions.

How did you come to work with New Line Technologies?

We started development with another company four or five years ago, when this was more of a hobby to me. Unfortunately, that company went in a different direction, but I maintained a relationship with some of their developers. When they moved to New Line Technologies three years ago, I continued to work with those developers.

How much have you invested with New Line Technologies?

The cost of their work was around $50,000.

What is the status of this engagement?

We started working with New Line Technologies in June 2014. We’re wrapping up the current phase of the project. There are a couple of tasks being buttoned up, including updating a couple of landing pages on the site. We’ve just released the current version of the app one week ago. New Line Technologies will be providing ongoing services after we’ve gone into sales and marketing mode. I fully anticipate that, once we gain some traction, we will go back to New Line Technologies for another round of development.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re in our infancy with the current version of the mobile app. But, based on initial data, the feedback has been that the new version is drastically improved compared to the old one. New Line Technologies has been almost exclusively responsible for the look-and-feel of the app. The first version was my design, but we wanted to make it more modern. They did an excellent job of modernizing the logo and look of the app. People are embracing the app more now.

How did New Line Technologies perform from a project management standpoint?

We have a very good cadence, meeting three times a week and having ad-hoc calls if necessary. I have a great relationship with New Line’s project manager, and I feel they’ve taken personal responsibility and ownership for our project, rather than doing as they’re told. They’ve come back with suggestions based on what they saw on other projects, and felt could help.

We’re wrapping up a second landing page, and, even though it was good, their team had another suggestion for making it even better. The team is always thinking about improving things in order to have the best, most up-to-date product on the market.

We’ve been using a Trello board over the last several years. It’s worked exceptionally well for what we’re doing. It will remain active, even though we’ve finished this stage of the project, and I plan to load different items on it which can be prioritized for the next run. We also have Skype conversations and screen shares. It’s a straightforward process.

What did you find most impressive about New Line Technologies?

For an overseas provider, New Line Technologies has done an excellent job from a communication standpoint. It was never an issue, despite small language barriers. They always made sure that things were done right, and the team is solution-oriented, not task-oriented. It’s hard to tell that I’m working with someone overseas.

Are there any areas New Line Technologies could improve?

I haven’t had a lot of time to sit back and think about this. With any issues, New Line’s owner was always open and upfront. We’ve always had a great line of communication. We have a time-and-materials collaboration, but we’ve kept the same developer for the last year and a half. The cadence will change a bit when we go to a support model, but it’s been a great model overall.

What tips or recommendations could you share that might increase the likelihood of success with New Line Technologies?

Have open lines of communication and know what you’re looking to accomplish. I’ve been on both sides of the fence and have a development background. I know that, going into a project without a goal to accomplish, clients need to at least ask the right questions before they start development. I didn’t experience any of these challenges, but I have seen it happen.

4.5
Overall Score It’s simply excellent, and I have no complaints. New Line is a top-notch provider, and I have entrusted them with my baby.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There has been some slippage, but, when something unanticipated comes up, we’ve always adjusted appropriately, and hit the second deadline.
  • 5.0 Cost
    Value / within estimates
    They’re a very affordable solution, and the quality is excellent.
  • 4.5 Quality
    Service & deliverables
    They’ve done an excellent job in terms of the look, feel and performance of the app.
  • 5.0 NPS
    Willing to refer
    New Line is the first company I’ll call for my next project, and I intend to maintain the relationship regardless. I’m also looking to refer some colleagues to them for their own solutions.