What evidence can you share that demonstrates the impact of the engagement?
We are not launched yet—we’re still in the development phase. We’re expecting to launch in 2 months. So far, we are satisfied with the product and the development is moving along quickly. We keep actively developing and changing because we’re a social app, and we will continue to until we reach a certain level of quality. This is just the first version we want to release—we want to see how people respond and then continue to upgrade.
How did NeuroSYS perform from a project management standpoint?
We communicated via Slack, which is very easy to use. When I come into the office and I have a question, they’re just a click away—it’s almost like having somebody here. So overall, the communication has been great.
What did you find most impressive about them?
They have a lot of knowledge in-house, compared to what we have in Holland, for the right cost. They charge half of what people here in the Netherlands do, and you wouldn’t expect such quality from that. It’s still a decent amount of money, but it’s provided at a good value.
Are there any areas they could improve?
Because it’s our first experience with building such a platform, it’s always hard to see what comes with it. But as far as development goes, the NeuroSYS team knows a lot, and we don’t know much. It would be great if they could specify the details of their services a little more clearly. I’m learning new things every day. Additionally, the generally speak in development terms, which takes a little adjustment for me.
Do you have any advice for potential clients?
You need to have a straightforward plan with them like they did with us at the beginning. Before you start, write everything down and clarify responsibilities on both sides. That way, if you’re not a developer, you can have a clear vision of how long it will take to build, and you can decide if it’s worth it.