Neuralab

Whether you own a start-up or manage big-corp online fronts, you need an award-winning team of developers, designers, and content-makers. A team that will take care of the complicated tasks of building a superb e-commerce platform. That’s where we kick in, as we have spent dozens of years producing every possible web technology, mobile platform, and interactive designs with one goal…to give your web project a real push into the connected world.

You can relax by our side as we are a full-service team of creative people, managing all aspects of online e-commerce projects - even the ones you’re not aware of.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2008
Show all +
New York, NY
headquarters
other locations
  • Fojnička ul. 6
    Zagreb 10000
    Croatia

Portfolio

Key clients: 

HBO, IEEE, Procter and Gamble, Philips. TEDx, GREY, Montefiore, OTRUSA, John Wiley & Sons, and more.

Neuralab portfolio is available on Behance network Image

Neuralab portfolio is available on Behance network

Please see our full portfolio here - https://www.behance.net/Neuralab

Reviews

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Custom Platform Dev for Business Communications Center

“Neuralab’s team is creative and ready for challenges—they are constantly learning, developing, and growing.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

Neuralab built an e-learning platform that focuses on business skills training. The team also helped with branding and website development. They still assist with customer support and system maintenance.

The Reviewer
 
11-50 Employees
 
Croatia
Director, HalPet
 
Verified
The Review
Feedback summary: 

Neuralab is willing to tackle challenging projects. The team excels at implementing solutions that address client needs, which is evident in the impressive sales statistics of the award-winning platform. The team is also patient, flexible, and open to feedback.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

HalPet specializes in education management. I am the co-founder and managing director responsible for program design, development, and delivery, as well as trainer development.

We provide business languages training for resident and nonresident professionals. The choice of languages is wide, depending on what our clients need to work on.

The company was founded in 1997. In 2013, we created our own teaching method called LPC, which is the foundation of all of our teaching and training programs. LPC stands for Learn-Practice-Communicate. Our programs are done in classrooms, and we also offer online or blended programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neuralab?

We needed to design a custom-made LMS [Learning Management System] based on our LPC method. After several unsuccessful engagements with other IT companies, we were looking for a vendor who understood our needs and could follow through. We wanted to work closely together in order to get the product we wanted.

SOLUTION

What was the scope of their involvement?

In 2013, Neuralab built the first version of our LMS from scratch using LearnDash and WordPress. This version is still in operation and has proven to be a very reliable platform. Neuralab then built the second version of the LMS in 2016 and launched it in 2017. I would like to stress that the second version of the LMS was created only because the first version was not adaptable to all devices. They also did the branding for the first and second versions of LPC.

We also asked Neuralab to build our company website in 2014. They then rebuilt it from October 2016–March 2017. They also developed the first Croatian education webshop in 2016.

Currently, Neuralab’s customer support is practically working with us daily. They continue to upgrade the system and ensure that is it operating smoothly.

How did you come to work with Neuralab?

Neuralab was recommended by one of our clients. We met with different providers, and our meeting with Neuralab was the most promising. We clearly saw their interest in HalPet and their willingness to understand what we needed. We liked their suggestions and their flexibility. The initial offer they gave us was also acceptable.

How much have you invested with Neuralab?

We’ve paid around $50,000 for their services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to the product we created in cooperation with Neuralab, we were able to transfer 20% of our language programs online in 2014. This reduced our operating costs in the first year by 15%. This percentage increases every year, by an additional 4% in 2015 and another 5 % in 2016. Our profits go up every year due to the applications and platforms.

In 2015, we received an award for the best e-learning program delivered to a Croatian national company. This award also had a great impact on our sales. The products we created in partnership with Neuralab make us unique in the regional market, allowing us to offer high-quality education services and support through technologically advanced platforms. The platform also enables us to offer B2B and B2C products internationally, which opens a new set of opportunities.

How did Neuralab perform from a project management standpoint?

Their communication skills are excellent. We use Zendesk, email, Google Docs, and meetings.

What did you find most impressive about them?

Neuralab’s team is creative and ready for challenges—they are constantly learning, developing, and growing. We appreciate their ability to understand clients who do not come from an IT background and their willingness to provide the best service. They are there when we need them.

Are there any areas they could improve?

Since they are always open and ready for feedback, there is nothing I would stress. They are growing fast, so there is always the issue of quality and deadlines. That is something Neuralab is aware of and trying to keep under control.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They sometimes miss deadlines, but they are not the only ones responsible for that—we are as well. Sometimes, they have to wait for us to deliver something in order to proceed with their work.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    When a lot of things need to be done, they do not always pay attention to the tiny details that are important to us. For example, our new HalPet business card is not the greatest, but we had to approve it because we needed it for some projects.
  • 5.0 NPS
    Willing to refer