Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I don’t have hard numbers, but I can say that the development itself was on budget and done slightly ahead of time. That was an amazing experience for me. I’ve never worked with developers who actually delivered on time. This was after we’d gone through so many revisions and iterations, so it was amazing.
The local public transit authority senior executives no longer have to ask analysts to report daily ridership, revenue, or differences month-to-month. They now get automated and detailed reports with all that information. The system runs very smoothly. We had tiny bugs here and there, but it was almost nothing. It was so well-executed that there’s no more work to do.
How did Netlandish perform from a project management standpoint?
They were excellent. There was no communication problem whatsoever. We had a conference call status meeting every week. Whenever we needed to discuss something, they were always available. We used Slack, Trello, and Google Hangouts.
What did you find most impressive about Netlandish?
I’ve found, in my experience before working with Netlandish, that developers tended to be a little stubborn. They have their own way of doing things or seeing things, and they say, ‘Well, that cannot be done,’ and in parentheses, ‘Because I’ve never done it.’ That had been my experience, that developers are very rigid in their coding or in trying new things. Netlandish was not like that at all.
I made suggestions about the features and functionalities, from purely a user perspective. When I was making those suggestions, I was fully aware that I had no idea how the coding works. With Netlandish, it was always, ‘That’s not easy, but what do you really want to accomplish?’ Once I explained what I wanted, they provided a solution to achieve that goal. There was a lot of thinking and collaboration as if they were a partner, which I appreciated.
Are there any areas Netlandish could improve?
I can’t think of anything. When we have development projects in the future, I have no doubt we’ll work with them again.