Your potential, our technology

Netizens are more than just a software house. We are a creative engineering company. We offer dedicated software and engineering solutions to support your business.

 

We have been operating in the IT market for 20 years. During this period of time, we have completed over 1500 projects. The combination of experience, creativity and our competences allows us to create software and mobile applications tailored to the needs of your company.

 

Why do we stand out in the software house market?

 

  • We carry out unconventional and interactive projects with the use of smart devices belonging to the world of Internet of Things which attract attention during events and are part of multi-channel campaigns.
  • In the case of Netizens, the extra value is provided by the R&D department and the competences of its engineers.
  • We have our own products, including MovStat and EON Beacon – those are the effects of R&D work.

 

We use technologies:

 

Back-end: PHP, Laravel, Python, WordPress, Node.js, MySQL, Redis, SQlite, Firebird

 

Front-end: JavaScript, HTML5, VueJS, CSS3, React, Electron

 

Mobile: Java, Swift, Kotlin, Objective C, React Native

 

R&D: C++, Embedded C++, C#, OpenCV, AI, ARM, Keil, KiCAD

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
1999
Show all +
Katowice, Poland
headquarters

Portfolio

Key clients: 

Whisbear, Edipresse, Wedel, Burda Media, Nivea, Lexus, McDonald's, Katowice Airport, Saint Gobain, Twitter, MDclick, WSiP, Novartis, Concept X, Sxces, Cheil Germany, Platformcan.com. 

Humming sloth with an application

Whisbear is a favorite company for new parents, because their humming bears help their children fall asleep. Our customer wanted to develop the product and introduce a new, humming toy to the market - Sloth E-zzy. The device connects to a dedicated application in the parent's smartphone using the Bluetooth module.


The work on the application for Whisbear went beyond the usual development tasks and touched

upon the most important competencies of Netizens. From the activities on the hardware layer of the project, through the device software to the design of an application for mobile devices. We started with changing the hardware configuration of the toy and developing and implementing firmware. Then we created a native mobile application for iOS and Android with a CMS panel. We were also co-responsible for the graphics and UX.

Electronic spy for Edipresse

Netizens has accompanied Edipresse Polska since the beginning of the digital revolution, which reached the world of the press. This has been achieved thanks to the integration of our solution with software for computer design, assembly and preparation of materials for printing. Up to this day, the publishing house still uses the RPW system created by us, which manages the entire publishing process and virtually supervises the

work on dozens of magazines, such as Viva! or Pani Domu.


Our programmers have prepared the third version of the RPW system, i.e. the Advanced Publishing System, which is used by over 200 Edipresse employees. This is where the editorial heart of the publishing house beats. The application in the form of a spyglass provides, among others, security of all dataaccess to work statistics on each number, control of work on files in InDesign, support and visualization of various types of materials – articles, advertisements, access to and access to PDF and InDesign files, import of SAP users, editing of texts or automatic upload of PDF files to the printing house.

Medical platform - MDClick

Our task was to write software to improve the work of doctors and facilitate communication between patients and doctors. MDClick is a platform dedicated to the American medical market, which was to be adapted to support the network of clinics, but also to be a response to the problem with financing medical prevention based on health insurance policies in the USA.


We have prepared a solution for sorting

patient files according to selected disease syndromes. MDClick makes it easy to direct patients to appropriate medical examinations, planning further treatment, monitoring medication or viewing results from medical equipment. The integrated database is also updated on a daily basis, allowing physicians to consciously monitor patient status and expenditure. The benefit for the patient is the constant access to the database of specialists, their own test results or the possibility of quick implementation of prescribed drugs – receiving them directly from the pharmacy.


We have designed and tested a tool that supports smooth cooperation between doctors, clinics and patients. Thanks to data exchange, some aspects of doctors’ work have been automated – selected syndromes have proposed treatment paths and examinations to be performed. The system is also related to insurance companies. For over a decade, we have been responsible for the development and upgrading of the platform, as well as providing its maintenance.

The magic wall for McDonald's

Together with the agency 24/7Communication we were supposed to create an interactive wall for McDonald's. The installation was to support the Scale for Good campaign, an initiative showing how a brand uses its global reach to protect the environment.


We were responsible for the design and preparing the software layer of the installation. It took us four weeks to build an

interactive wall. We used a touch multimedia projector and a desktop application for Windows in the project. Thanks to this, it was only a touch of a hand to run a specific element on the wall and thus, convey the planned message on environmental protection.


The area of animation projection was 2 x 1.2 meters. After touching every static graphics on the wall, the facts about recycling, green energy or sustainable McDonald’s production came to life on the screen. The installation had its premiere at the European Economic Congress and was then exhibited at the COP24 summit in Katowice and at the company’s internal events. At each event it immediately attracted the attention of the participants and long queues were formed. The project received a distinction in the Polish Graphic Design Awards competition in the category of interactive animation.

AR-Art application

Our task was to create a mobile application for Android cooperating with Augmented Reality. The place of its premiere was the biggest event of the consumer electronics industry in Germany. The event in Berlin was strongly connected with the world of street art, so the work on the application required cooperation with art galleries. The project was carried out together with a German creative agency for its regular client who

wanted to mark its presence at the fair.


With the use of augmented reality (AR) technology, each application owner could see what was invisible to the eye – the only thing a person should do was to point the smartphone lens at a selected mural to “enliven” it and launch an expanded content. Our application interacted with the space and created a different world around a work of art on the street or in an art gallery. In addition, it served as an event guide, so it contained lists and maps of all galleries, murals and events, as well as information about events and artists. Our project made the German capital dominated by art and technology.

Event application

Preparing a mobile application for an event is always a big challenge. Especially if 75 thousand people are to appear at the event in one day. The project was carried out together with a marketing agency from Germany, whose client was a company from the automotive industry.


In the project we played the role of a technological partner responsible for the development of the application. Thanks to

the React Native technology we wrote the code for two platforms, iOS and Android right away. In the backend area, we used the PHP language. In addition, our team was also responsible for the UX of the application. A clickable model was also created, which facilitated the work of our programmers at the very beginning of the project. On the day of the event, the client could count on our support 24/7.


Participants of the event, which took place abroad, could download the application for both Android and iOS. Their smartphones included news, agenda, information about events and artists, transportation and parking lots, quizzes and photo galleries. This mobile guide was chosen by almost 14 thousand people during the one-day event. Guests actively used the application, mainly by getting the most important information, solving quizzes or adding photos. 

Reviews

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Interactive Wall Display for Global Environmental Company

"Their team was full of helpful problem-solvers, which was great."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - May 2018
Project summary: 

Netizens’ created visuals for a public relations agency working with an environmentally focused third-party. They designed and built an interactive wall, filled with animations, videos, and relevant information. 

The Reviewer
 
51-200 Employees
 
Warsaw, Poland
Joanna Rutkowska
Head of Public Affairs & Corporate Communication, 24/7Communication
 
Verified
The Review
Feedback summary: 

The wall display was used at important industry events, gaining significant public interest and impressing relevant participants. Netizens' showed a deep understanding of the team’s goals and procured a creative final product. Customers can expect an independent, expert partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of public affairs and corporate communication for 24/7 Communication. We’re one of the leading public relations agencies in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netizens?

This project was for a huge company that we have been servicing for many years. At the beginning of last year, our client made a big commitment to the environment on both a global level and a local level in Poland.

We wanted to create something that would show what our client does for the environment in a friendly and innovative way. The main idea behind it was to show those commitments to the participants of one of the greatest economic forums in Poland. We wanted to be able to attract people to our stand during this event.

SOLUTION

What was the scope of their involvement?

We asked Netizens for their recommendations on how we could show our client’s commitments using their knowledge and tools. They were involved from the very beginning and prepared a huge proposal with references. 

They proposed to build an interactive wall display that we called “a magic wall.” They’d build this wall for our client to use at different events and internally for their employees and franchisees to explain what their work for the environment.

They prepared all the graphics, the whole structure of the wall, and the devices needed. We just provided them with the necessary information regarding all the commitments, and they figured out how to make it. Their team created animations and short videos along with explanatory information to display on the wall. 

What is the team composition?

We worked with four people from their team, including a graphic designer, programmer, project manager, and an additional teammate that was helping out. The project manager was our main point of contact.

How did you come to work with Netizens?

As an agency, we had done some work previously with them, and I received a referral from one of our team members.

How much have you invested in them?

We spent around $70,000.

What is the status of this engagement?

We worked with them from April–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client was very impressed. They continued to contact Netizens for more information on the product and express how pleased they were. The end party also presented it at their European meeting for the entire corporate relation team, showing its importance. 

The first event was for 5,000–8,000 people, and a lot of people stopped by the stand to see the magic wall and were also really impressed. Any bugs or issues were solved before the event and everything went well.

How did Netizens perform from a project management standpoint?

They were very accessible. We had a very tight schedule, but Netizens managed to be on every phone call. We also had video calls with their entire team, but we mostly communicated through email and phone. Our contact with them was daily, and they were extremely responsive. Their team was full of helpful problem-solvers, which was great.  

What did you find most impressive about them?

They weren’t intimidated by the size of the project and the deadline. When working with a large international company like we were, making decisions can often take a very long time, but Netizens didn’t have this issue. They came to us with great ideas and continued to improve them during the project. There were no problems with the project, and they were even with us at the event, so I knew I could rely on them.

Are there any areas they could improve?

There’s nothing to improve—everything was good.

Do you have any advice for potential customers?

Give them the space to showcase what they do the best. Let them propose something and be innovative, and you’ll get good results in the end. They are very good at finding a solution to satisfy your needs.

5.0
Overall Score It was a very friendly collaboration with no issues.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There weren’t any delays.
  • 4.5 Cost
    Value / within estimates
    With our tough schedule and the quality they delivered, the cost was reasonable.
  • 5.0 Quality
    Service & deliverables
    They met all our requirements and expectations. They stuck to the deadlines and everything was really good quality.
  • 5.0 NPS
    Willing to refer
    I am very satisfied with their work.

AR Development for Full-Service IT Agency

“They do good-quality work that has few bugs.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Sept. 2018
Project summary: 

Netizens augments the internal dev team. They’ve worked on various projects, including developing an AR app. The team followed specific requirements and fixed any issues before final delivery.

The Reviewer
 
11-50 Employees
 
Germany
Technical Director, IT Company
 
Verified
The Review
Feedback summary: 

Netizens was communicative and reliable, ensuring everyone was on the same page. They proactively sought opportunities to improve the partnership, holding regular meetings to receive feedback. Their release management was subpar at first but improved by the end of the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the technical director of an international IT company. We provide various services to clients, including TV commercials, print, and websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netizens?

We needed to be able to scale our business more effectively. We often have short timelines and run into resources issues, so we needed a partner who could augment our team. Specifically, we were working on an augmented reality (AR) product and needed help.

SOLUTION

What was the scope of their involvement?

We provided a detailed briefing that had lots of infrastructural and technical ideas, including a proof of concept.  We discussed the AR project with Netizens, meeting in person to do a workshop and define the timeline and tasks. From there, they began the work, and we checked the quality, functionality, and UI of the product.

They’ve worked on numerous projects, but the AR app was for the biggest consumer electronics event in Germany. The app was part of an installation we did, collaborating with street artists around the world. The artists created a piece of art in a pop-up gallery located in Berlin, and the app interacted with the space to create another world around the artwork.

What is the team composition?

They had two project managers and about six developers.

How did you come to work with Netizens?

A work partner referred them. We met with Netizens and liked the services they offered, so we hired them.

How much have you invested with them?

We spent between $50,000–$100,000.

What is the status of this engagement?

The engagement lasted from June–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They do good-quality work that has few bugs. Someone from our team checked the visual quality every two weeks and never had any issues. We did have a problem with the on-site component, but Netizens quickly fixed it. It was a pleasure working with them.

How did Netizens perform from a project management standpoint?

They always kept us informed with current tasks and who was working on what. We never had any surprises, and we used Redmine to track the project.

What did you find most impressive about them?

We had regular debriefings to optimize the partnership.

Are there any areas they could improve?

We had to have multiple deliveries during critical phases, and their release management could’ve been better. However, it improved over time.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Database Development for Health Management Company

"We get information almost next-day, which has put us nearly a decade ahead of current trends."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2007 - Ongoing
Project summary: 

Netizens has built a database to aggregate high-volume information from a range of sources. The team collaborated on the initial framework and now manages the solution.

The Reviewer
 
11-50 Employees
 
Greater New York City Area
Thomas Bellavia
Chairman, Osler Health Network
 
Verified
The Review
Feedback summary: 

The database’s efficiency is ahead of the curve in a fast-moving sector. Netizens’ expertise and support make them an invaluable partner. Regular communication and on-time deliveries are hallmarks of the relationship. They produce excellent at competitive prices in the international market.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chairman of Osler Health Network, a management company overseeing 200 physicians in gainsharing projects with major insurance companies and government programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netizens?

We needed to gather data to achieve gainshare status in the database system. We started out with other offshore companies in different countries, but none of the relationships worked out. Our organization then hired Netizens to collect data from disparate sources and aggregate them into a central database, which we could then redistribute back to practices to improve efficiency, outcomes, and reimbursements.

SOLUTION

What was the scope of their involvement?

Netizens created the program to collect laboratory and X-ray data from our pool of 85,000 patients. We had to know how many people received specific services because we are measured by the percentile of achievement. They funnel that information into the database we use to assess and leverage our savings.

What is the team composition?

I worked directly with the deputy project manager, who had a team of at least seven people behind the scenes.

How did you come to work with Netizens?

After partnering with domestic and offshore vendors, I reached out to friends in Poland that recommended Netizens. The team visited our offices and developed the initial scope with us. They had great technical and English skills.

How much have you invested with them?

We’ve spent close to $1 million total, which includes $15,000 monthly maintenance fees.

What is the status of this engagement?

We started working together in January 2007 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The constant change in our industry makes Netizens’ ongoing support imperative. Without their database, our physicians couldn’t be successful in such a dynamic field. Our partners have praised the solution’s performance and smooth experience.

Furthermore, the team stayed on budget and achieved a 100% meaningful use project with the federal health authorities. Clearly, they devoted the right resources to give us an advantage in the market. Companies without this tool use claims data, which has a three-month lag. We get information almost next-day, which has put us nearly a decade ahead of current trends.

How did Netizens perform from a project management standpoint?

We have phone or conference calls with the project manager at least twice per week; otherwise, we email the team. Developers will reach out with questions too. They have a contact on our team to coordinate progress and feedback.

What did you find most impressive about them?

Their solutions are innovative and reflect the team’s dedicated effort. In addition, they provided helpful suggestions and delivered on time.

Are there any areas they could improve?

No, because we’ve never had a problem. Although we squabble about price, the collaboration works well and there’s no negativity in the relationship; it’s very open and transparent.

Any advice for potential customers?

With any vendor, stay on top of the project to ensure timely completion. They’re honest and always upfront about challenges.

5.0
Overall Score Their work is excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I give them a five compared to domestic vendors.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

App Dev for Communication Company

"If you ask for something that isn’t currently in the market, they always find a way to make it possible." 

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Netizens developed an event logistics app using beacon technology. The app directed attendees to assigned transportation, synced with personal schedules and provided workshop reminders, and facilitated polls.

The Reviewer
 
11-50 Employees
 
Germany
Axel Hoffmann
Director of Business Development, Concept X
 
Verified
The Review
Feedback summary: 

The app was used widely at the conference thanks to Netizens impressive work. Although they would benefit from including more testing, they work hard to accommodate last second changes. Their strong, internal structure allows them to work through difficulties without getting discouraged.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

the Director of Business Development for Concept X. We’re a communication agency that focuses on creating digital items for events and new products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netizens?

We needed help with app development.

SOLUTION

What was the scope of their involvement?

Our biggest project with them was building an Android app for an event and distributing it on individual devices to event attendees. It utilized beacon technology and push notifications to help people find the room their next scheduled event was in, and their specific transportation. If they entered the wrong car, the app would tell them how to find the correct one. Every user could personalize the app so it reminded them of their specific schedule. It also included a voting tool that let them participate in polls.

They also helped out when we ran a booth at a digital fair in Germany where we built a cuckoo clock that had a counter built in it. Netizens inserted a system that counted every tweet that was posted on Twitter with a specific hashtag used at the booth. When someone would tweet with that specific hashtag, the cuckoo came out of its clock.

What is the team composition?

I am mostly in contact with their Business Development Director, but I also talked to their Client Service Director and the developer who was handling the project.

How did you come to work with Netizens?

We were creating a network of live communication agencies in Europe, and we came across Netizens. We soon realized that they weren’t an agency like we were, but that they did provide digital support services for events. When we started this project, we felt out what it was all about, and then got into price and development details.

How much have you invested in them?

We’ve spent around €150,000 Euro ($176,349 USD).

What is the status of this engagement?

We’ve been working with them since 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We got high coverage at the event and had 1,000 people use the app.

How did Netizens perform from a project management standpoint?

We communicate through email, telephone, and Skype calls mostly. We collaborated on the plans for the event app.

What did you find most impressive about them?

Netizens is very innovative. They don’t just have standard solutions. If you ask for something that isn’t currently in the market, they always find a way to make it possible.

Are there any areas they could improve?

Their internal structure has always been fine, and their solutions always work, but it isn’t always easy. Perhaps it would be better if they had more of a testing period prior to an event. However, sometimes we get information from a client one week before and they don’t have a lot of time to implement it and test for a couple of weeks.

Do you have any advice for potential customers?

Define exactly what you expect and need prior to starting any work. Also, you should have an in-person kickoff meeting with the entire project so that everyone understands next steps, and the project goal and timeline.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Sometimes there isn't enough testing beforehand and things aren't always perfect.
  • 4.5 NPS
    Willing to refer