Nephilim

BACKGROUND

Please describe your company and your position there.

G2A.COM is is the world’s largest marketplace for digital products where 19 million customers come to browse over 75 thousand products from 400 thousand sellers. G2A.COM is a reliable and safe marketplace with the best video game deals. G2A.COM offers low prices for its online deals, a price match guarantee, and the biggest selection of digital gaming products around. In G2A.COM I'm taking the role of Internal Communications Manager, working on tools and processes to provide transparent, reliable and engaging means of communication to our Employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nephilim, and what were your goals?

We wanted to create an unseen before an internal solution for interactive roadmapping - something that will look straight out from the videogame. For that, we're aimed for true gaming feeling paired up with the user experience that will allow to get familiar with our initiatives in a fun and interactive way.

SOLUTION

How did you select this vendor and what were the deciding factors?

Nephilim was up to the task with interactive and graphically rich front-end technology suited for the project - Adobe Animate. Besides, they provided clear documentation based on our needs with convenient insights into time and budget estimates. Contact with the representative was swift and solid - as was the whole cooperation throughout the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Starting from documentation and basic sketches we've gone through graphical and UX projects to the MVP, and from there we were able to rapidly change and improve features thanks to the agile approach to the work from Nephilim. Technology for the front end was Adobe Animate, and on the back-end, we've used Ruby on Rails that allowed us to provide good results in the short time span.

How many people from the vendor's team worked with you, and what were their positions?

Team consisted of a Frontend Developer, Backend Developer and Designer on Nephilim’s end, cooperating with the Product Owner & Project Manager and Graphic Designer on the company end.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverable - the Interactive Roadmap Tool was very high quality, with each element polished both in terms of usability and visual quality. Even the most pivotal changes at the end of the project were fulfilled without much of a hassle from the Nephilim side resulting in a very professional outcome in the first iteration of the tool. The Company is perceiving the tool as something unseen and fresh and thus - contributing to it frequently with their tasks to provide company-wide info about our initiatives.

Describe their project management style, including communication tools and timeliness.

Daily fluent communication with the Project Manager and the whole development team was a key to success. The fully agile approach allowed us to provide pivotal changes at the end stage of the project. Interactive Roadmap had something more of a game-feeling in the design principle - it was hard to predict if the solution will work right away User-Experience wise. A couple of crucial changes emerged as a result of test group feedback - Nephilim was eager to implement right away - they felt what we should do and were really engaged in the project.

What did you find most impressive or unique about this company?

Nephilim was fully professional throughout the project. Their tempo was incredible - each increment coming on time with something visual and useful to show to the stakeholders. Communication on daily basis, with heart put into the project - they were truly feeling the use cases for the tool and were able to implement somewhat pivotal features thanks to the agile-based framework.

Are there any areas for improvement or something they could have done differently?

Not really - we're looking forward to working with them with further improvements to the tool and other projects in G2A.COM :)

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at the digital department of a media production company. I’m also the product owner of the Scrum team that we have set up for our podcast app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nephilim?

We wanted to create a podcast application.

SOLUTION

What was the scope of their involvement?

Nephilim set up a team dedicated to developing and maintaining a mobile application for iOS and Android, providing back-end services as well. The application allows users to upload audio files and play them in mobile applications. There’s a complete audio dashboard where you can rewind the audio, slow its speed, add it to your library, download it, share it, and mark it as played.

What is the team composition?

Seven people were working with us at first. The team is now reduced to 3–4 iOS and Android developers working on native app development. There was also a Scrum master at some point in the project.

How did you come to work with Nephilim?

I think there was a previous collaboration with Nephilim, and our team trusted them. I wasn’t here from the beginning; the project was 8–10 years old when I joined.

What is the status of this engagement?

The project started in March 2019, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After 400–500 ratings, the app rating in the App Store is 4.6 and a tad lower in the Google Play Store. For us, that’s a great public evaluation.

How did Nephilim perform from a project management standpoint?

We communicated through Slack and Jira.

What did you find most impressive about them?

They’ve been detail-oriented. As the product manager, I felt very safe and comfortable with them on the project. We’ve done about 20 releases with them in the last year, and they’ve been stable and solid. It’s a team that I’d trust for any mobile app development project.

Are there any areas they could improve?

In the beginning, it took some time for us to get proactivity from the younger members of the team. Maybe that was more of a cultural or personality difference, but that’s not something every product manager wants. I would like more proactivity from them and don’t want them to expect that every feature request should come from our end. We talked about this with Nephilim’s team, and I think they listened to that.

Any advice for potential customers?

Request that they don’t be shy. They’re a talented team that knows a lot about each of their domains. There’s value in having them listen to what we have to say and get them to participate in giving their feedback.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Temply. A digital platform connecting over 5000 flexible workers with over 300 companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nephilim, and what were your goals?

We hired Nephilim to build the next generation on-demand staffing platform, starting with a mobile app.

SOLUTION

How did you select Nephilim and what were the deciding factors?

We found Nephilim through our own network and knew some of their previous work as well as the competencies of the developers. The deciding factors where therefore their proven track record within building both app and web-based software solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For over 3 years, Nephilim has been working densely with building Temply. Since day 1 the ambitions have been aligned. Key deliverables included: - mobile app for iOS and Android - web based solution - Key features for the platform with high commercial value

How many people from the vendor's team worked with you, and what were their positions?

2 to 3 people in the core team, including one project manager and 1-2 Senior Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched the app and web platform in 2018. Since then the platform has onboarded over 300 customers and over 5000 workers. More than 100.000 hours of work has been done through the platform, generating revenue exceeding 3 mio. dollars.

Describe their project management style, including communication tools and timelines.

The team is very structured and even when working with the team from abroad, they quickly became part of the team. The team works very structured and weekly product meetings every Monday and Friday quickly became a good way to touch base, plan the week and go through recent challenges and how to solve them. We communicated through, Jira, Slack and online meetings.

What did you find most impressive or unique about this company?

The team is very responsive and meet challenges with a 'can do' mindset. I have never heard any of the team members saying that something is not possible. The team was very proactive and came up with solutions to problems even before we addressed them.

Are there any areas for improvement or something they could have done differently?

Nothing particular to put a finger on.