Experienced web developers. Big results.

Neon Rain is a trusted web development company with more than 15 years of successful project launches. 

We provide end to end design and development services to clients in the US and Canada. Our strong technical background allows us to accelerate web development projects without sacrificing quality or scalability. Our unique discovery processes, workflows, systems, and custom agile processes allow us to shorten our time to market.

 

\\ Industry Recognition

Neon Rain is consistently recognized, a few recent awards include:

  • Top Web Development Firms (10 years in a row) by Denver Business Journal (DBJ)
  • Gold Winner by Hermes Awards
  • Platinum Winner by Hermes Awards
  • Platinum Winner by Communicator Awards
  • Apex Award - Colorado Technology Association
  • Top Denver Web Designers - Clutch
  • Top Mobile App Developers - UpCity

\\ Specialties

  • Custom Software Development
  • Software Product Development
  • Software Product Prototyping
  • Enterprise Web Development (Drupal)
  • Custom Small Business Web Design (WordPress)
  • E-commerce development and integrations
  • Mobile Application Development

 

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2002
Show all +
Denver, CO
headquarters
  • 4350 Wadsworth Blvd #350
    Denver, CO 80033
    United States

Portfolio

Key clients: 

Key clients:

  • Sprint
  • ADT
  • Subway
  • Salvation Army
  • United Way
  • Various School Districts
  • Various City Governments

Small business:

  • Ascent Dental
  • Mr. Food
  • AAMCO
  • Dun-Rite
  • Quist
  • Cuvee
  • Sparkfun

Reviews

Sort by

Web Dev and CMS Integration Support for Development Firm

“[Their process] felt automated with how simple and clear it was moving from step to step.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

As a subcontractor, Neon Rain leveraged Google Docs to create an alternative CMS and website frontend and backend to manage large data sets, including integrations with Google Maps, Facebook, and an extant CRM.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Nathan Marcarelli
Owner, Beardo
 
Verified
The Review
Feedback summary: 

The project enabled expedited processes that contributed to a five-fold increase in online content in one year, thus boosting lead generation and enhancing customer retention. A well-honed project management workflow, a problem-solving mindset, and high value-for-money help them outpace competitors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an Owner of Beardo Marketing Group, a development agency specializing in small, information-based websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neon Rain Interactive?

We’d been working with a client for a long time who wanted to use Google Docs to manage real estate data for 900-plus properties instead of using a traditional CMS. We didn’t have the expertise in house to tackle all of what they wanted, so we needed to subcontract some of the work out.  

SOLUTION

What was the scope of their involvement?

Neon Rain custom-developed the alternative CMS and front-end of the website via WordPress. By fully integrating Google Docs, multiple people can edit data simultaneously and synch revisions directly to the website. This allowed our client to convert floor plan PDFs into images and insert them in the website.

Other key features include an interactive map that populates all client-owned property within a searched area using the Google Maps API, and integrations with Facebook Messenger and our client’s CRM.

How did you come to work with Neon Rain Interactive?

We initially found them via online research when looking for a design partner. We purposely searched out-of-state as to not engage with direct competitors. Neon Rain has garnered an impressive amount of design awards and that got our attention. Subsequently, we’ve even done some projects for them that were too small for their shop.

With regard to this specific project, having already worked with Neon Rain on several occasions, we value their experience with larger projects and APIs, so we subcontracted with them to ensure that our client got an excellent product.

How much have you invested with them?

We spent about $50,000 over the course of this project.

What is the status of this engagement?

This particular project lasted a year in length. We’ve been working with Neon Rain since 2013, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

More exposure for our client enhances the likelihood of sales. Over the course of a year, they went from 150 listed condominiums on their site to over 800, and that’s directly attributable to the system Neon Rain built. Additionally, integration of our client’s CRM into the website has increased customer retention and made lead follow-ups easier.

How did Neon Rain Interactive perform from a project management standpoint?

They have a dedicated project manager for every project and are super-responsive. Communication was done primarily via email or phone, but sometimes, we used instant messaging through Slack.

They were incredibly accommodating with scope creep. I was the intermediary between them and our client, and as our client adjusted requirements, Neon Rain helped us give change orders and additional quotes in a timely fashion. Despite frequent changes, they completed the project early.

What did you find most impressive about them?

Their process is wonderfully streamlined. It felt automated with how simple and clear it was moving from step to step. When a project contains a lot of moving parts, this kind of process was integral to the successful completion of the project.

They’re also solutions-oriented and considerate of their clients’ interests instead of money-hungry, which, from a project management standpoint, I appreciated.

Are there any areas they could improve?

The only area that could be better is pricing. If it was cheaper that would better, but it's hard to complain when they provide an amazing product.

Advice for potential customers?

Come to the table with a fully thought-out idea. They can work with someone that is exploring options but having a complete understanding of what you're looking to do will expedite the process. Being able to pitch them a vision will allow them to deliver the best solution possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Hit all deliverables and the product went over famously with our client.

Website Re-Design for Software Provider

"We are generally really pleased with the way that the site looks."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Neon Rain redesigned a website, which required both their creative and technical expertise. They helped to make amendments to the homepage and other parts of the site to reflect the website's shift in focus. 

The Reviewer
 
10-50 Employees
 
Littleton, Colorado
Director of Marketing, Software Company
 
Verified
The Review
Feedback summary: 

Changes to the site architecture and presentation of the content were completed successfully. Aside from delivering results, Neon Rain has been responsive and easy to work with. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a software provider to heavy equipment and golf cart dealership and distributors. We sell a business management software package, which includes everything from managing accounting and payroll to integrations with different OEMs [original equipment manufacturer] that the dealers may represent. I am the Director of Marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neon Rain?

We wanted to redesign our website. They came up with not only creative concepts but also helped us work through the whole site architecture. The website was built in-house, so we had not done an update externally.

SOLUTION

What was the scope of their involvement?

We started by filling out a questionnaire for them about our goals and what we wanted to accomplish with the site. We showed them some examples of sites that we liked and sites that we didn't like. One of the biggest changes was shifting the direction of the website to be more problem solving focused rather than just talking about the features and benefits of the software. They helped us figure out the best way to present that on the home page and throughout the site.

From there, they built wireframes and comps, which we reviewed together and made modifications to. I filled out a site map that would be the format for the site architecture and then they implemented the technical requirements. They migrated our content from two old sites to one new WordPress instance. We got a scaling site set up with them, where we could make modifications and changes, and then they migrated that site one more time to the final destination, or a new hosting service.

They did some of the creative design for the website too, insofar as adding a customized WordPress theme and building customized modules. They also did some iconography for us, and came up with creative images. All of the copying and content was ours. Overall, when it came to any bugs or changes that needed to made, we were really pleased with their responsiveness.

How did you come to work with Neon Rain?

Our CEO and their CEO are in a group together. They knew each other and wanted to collaborate.

How much have you invested with them?

We have spent a little under $30,000 with them.

What is the status of the engagement?

We started working together around November of 2016 and we continue to collaborate with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don't have a lot of statistical data to share, as far as traffic improvement or lead conversion, but we are generally really pleased with the way that the site looks, the way the material is presented, and the SEO friendliness of the architecture.

How did Neon Rain perform from a project management standpoint?

They've been very responsive throughout the whole process. We talk as needed over phone and email.

What did you find most impressive about them?

Their responsiveness. A lot of times, I would send an email at night and by the next morning, things were fixed.

Are there any areas they could improve?

Nothing I can think of.

5.0
Overall Score They were easy to work with and we're really pleased with the results.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Non-Profit

"Their level of communication was top notch, and they were very proactive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2014
Project summary: 

Neon Rain provided development expertise to build and update a website with many complex features. They worked on organizing all of the necessary information and making it generally more navigable and user-friendly.  

The Reviewer
 
50-100 Employees
 
Denver, Colorado
Matthew Vermillion
Former Digital Marketing Manager, Mile High United Way
 
Verified
The Review
Feedback summary: 

The site is much easier to use, resulting in improvements across many key performance indicators. Stakeholders have also responded positively. Overall, Neon Rain's technical capacity is strong, but their ability to always keep the overarching goals in mind makes them stand apart. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there

I was the digital marketing manager at Mile High United Way, which is a community nonprofit based in Denver, Colorado.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neon Rain?

We had an outdated website that was bulky and had too much content. It had poor usability and navigation and was built on a platform with a difficult CMS to work with. Aesthetically, the website looked outdated and we needed a new site that would be able to tell the evolving story of Mile High United Way, and our relevance. I also wanted a site that was user-friendly and responsive. Various features needed to be improved, including the forms, the way people submit donations, among others. Our old website was not a useful tool for the organization or an effective platform for communicating our message.

SOLUTION

What was the scope of their involvement?

I worked with a web designer unaffiliated with the Neon Rain team, the layout, and some initial user interface ideas. Then, with Neon Rain, we worked on the development. We had to figure out a number of complex aspects. Segmentation was one piece, and then there were also various submission forms, and the process for collecting data. We needed Neon Rain’s insight and help on how to make it easier and better.

We needed a very accessible site that still had a lot of content, but also pages with good functionality and dynamic content that we wouldn’t need to constantly update. It was not meant to be very interactive, but we definitely wanted it to be more than a brochure site. We needed it to deliver information in the most efficient and effective way possible. We also needed to include a list of all of our non-profit partners that we work with, and a way for users to sort through it quickly on the site.  

While the collaboration was three and a half years ago now, I just remember that the complexities for the coding behind one feature was impressive. Whatever the task, Neon Rain never responded, “That’s not possible.” They also tried to find a solution.

How did you come to work with Neon Rain?

We put out an RFP, and I went through 15 to 20 proposals. Their philosophy on web development, concerning agile development and continual delivery, appealed to me. They are also very good at involving the client in the process. Overall, their proposal was very impressive.

Second, when I sat down to meet with them, they knew what they were talking about. They were very confident that they could do what we needed them to do. They were incredibly personable and really listening to the issues that we were facing and what we needed the site to do. It wasn’t just their business development person, but their developers that we were talking to. After that meeting, I was convinced, and even after meeting with four or five other potential vendors, everybody on my team unanimously agreed that Neon Rain would be right for the job.

How much have you invested with them?

We invested between $10,000 and $50,000.

What is the status of this engagement?

We started working with them February of 2014 and the launch of the website was in April.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It drastically impacted the performance of the site. Our SEO went through the roof. Our traffic and time on page also increased. We received fantastic feedback from our internal staff, volunteers, community partners, and other nonprofits. The site was much more navigable and user-friendly. Some of the content architecture changes that we made a huge difference for our diverse audience. The site needed to address the multiple different audiences that we serve.    

How did Neon Rain perform from a project management standpoint?

Fantastic. They get back to you fast. The average response time from them at any point during ongoing projects was, at max, 30 minutes. They would respond with an answer to my question, a recommendation, or just to say, “Hey, we’re looking at it. We’ll let you know as soon as we can.” Their level of communication was top notch, and they were very proactive. I never felt like I didn’t know where we stood or where they were in the process, even for areas we weren’t super involved in. Because they are close by, we actually met each other in person a number of times.  

What did you find most impressive about them?

The insight they bring as developers. They give their strategic input on projects and contemplate different ways of doing things. They provide an expertise from a developers’ side that matches with the strategy and the goals that you have for the project.

With the other development firms that I’ve worked with, I’ve laid out my goals, and then the developers respond, "Well, how do you want to do it?" In contrast, Neon Rain immediately understood my goals. In other words, they not only bring development expertise, but also a strategy to help you achieve your goals.

Are there any areas they could improve?

If there are any improvements they need to make, they are miniscule in comparison.

5.0
Overall Score They not only deliver the product that you ask for, but they help you envision what the product could be and walk you the process of how to arrive at that point.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I've worked with them on multiple projects where the deadlines were ridiculous, and they still completed it in time.
  • 5.0 Cost
    Value / within estimates
    I've had multiple projects where we sought out different vendors, and they were the ones that could come in at my price range.
  • 5.0 Quality
    Service & deliverables
    They always met or exceeded my expectations of the final deliverable.
  • 5.0 NPS
    Willing to refer
    For development, they would be my number one recommendation.

Web Dev for Government County

“Their customer service is really good, and they have a great command of the platform.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2015 - Ongoing
Project summary: 

Neon Rain Interactive developed a UX focused, Drupal based site with seamless integration of CMS, e-commerce systems, and subsites.

The Reviewer
 
1,001-5,000 Employees
 
Colorado
Director of Communications, Government County
 
Verified
The Review
Feedback summary: 

Neon Rain Interactive exhibited a professional and adaptable attitude towards the project, which paved the way for their expert team to create a reliable, user-approved website. Their transparency and communication were also notable traits.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of communications for a government county. Our residential population is nearly 500,000, and our organization has 2,000 employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neon Rain Interactive?

Most government websites are off-the-shelf products, lacking the ability to customize or add sub-sites off the same CMS. Our communications department was relatively new at the time, and we were trying to centralize our workflow. We wanted to be able to manage the county social media and digital assets at once, which involved multiple websites.

The decision making factor, for us, was finding a vendor who could give us a customized CMS that would allow us to add these subsites, and also someone who would sustain a high level of customer service.

SOLUTION

What was the scope of their involvement?

We initially met with Neon Rain Interactive and had them look at our existing site so they could advise us on how to improve the CMS. Websites often become this great archive of many years worth of content, so Neon Rain advised us how to best streamline many of the existing assets we were trying to bring over. Basically, they told us what content was relevant and the best way to migrate it.

They also agreed to do site mapping and wireframing of the site, and were very courteous about working with our graphic designer. We liked our designer’s aesthetic, so we submitted an idea of what we wanted our site to look like to Neon Rain, and they did a fantastic job matching that for us. They asked a lot of questions during the process regarding UX, and everything that we requested, they were able to achieve. We were never confined to the normal parameters of other companies that make government websites.

Being able to handle e-commerce was something our previous site lacked, which was frustrating because we have five elected offices that use different vendors. System integration was also important to us, including the ability to upload functionalities and interactive maps that required different file types. The payment feature was the most important aspect, as well as integrating a lot of data we get from our field operators.

Now, we can begin putting together those comprehensive subsites, like an e-permit center, which will allow people to apply and pay for job site permits. People can look at maps we’ve created for projects in the area, including code compliance and complaints. Being in government requires a lot of different software packages that are used in different departments for various functions. Having the ability to plug all of those in and use the data to create pages, rather than link to another website, is something we didn’t have before.

We are working on multiple subsites currently, including one for the animal shelter and adoption center for humane purposes. The subsite for the county fair is already completed and running. We have a spaceport license that we’ll most likely get, so we’re trying to plan for that as well.

What is the team dynamic?

We have a really great team that brings both their humor and experience to the table. They’re really fun to work with, and they want to get you to a place where you’re happy with your site. We’ve kept our own spreadsheet of ongoing minor fixes, and at the time of launch, we had around 60-64 fixes which they scaled down to two within a week and a half. They were very responsive both during launch and in subsequent months, and made sure any issues were addressed within 24 hours. They were even nice enough to give us the rate that was agreed to, even though it had gone up $20 more an hour. They’ve been very fair and honest.

How did you come to work with Neon Rain Interactive?

We have an IT department here, so we liked the idea of having an open source, but that was not the only reason we wanted a Drupal based site, and we had WordPress folks that were high on this as well. We went with Neon Rain because as a government, we do go with a competitive bidding process through an RFP.

Neon Rain had produced work in a similar space for a school district, including subsites for each of the schools within that district. This was the same format and model we were seeking, and they are based in Colorado, so we have the benefit of being able to have face to face meetings if necessary.

How much have you invested with them?

The original contract was around $70,000, but there have been additional budget amendments to allow us to buy modules that we’ve needed for some of the subsites since then. We’re close to $100,000 now.

What is the status of this engagement?

We started working together in December 2015, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have the opposite of most sites because we want ours to be a place where people stay for only a few minutes instead of shopping around. We know we’re not TMZ or any sort of entertainment site. Our concern is ensuring our residents are able to visit our site, and within three clicks, deliver exactly what they are looking for. We like people to stay on our website for less than five minutes. The search functionality was very important to us, and we continue to get positive feedback from our residents who have told us it takes them to what they’re looking for more quickly.

We have also incorporated a lot of opportunities for residents to use online services to save them a trip to our location. Offices where we have introduced this system, including our DMV, have experienced shorter waiting times because people can pay for things online. We get plenty of good feedback from people because they are able to do their government business more efficiently due to both response times and mobility. Our previous site was lacking this mobile experience.

How did Neon Rain Interactive perform from a project management standpoint?

Knox [Lead Product Owner, Neon Rain Interactive] has been our project manager throughout the process, and he’s very responsive. He is professional and has an extensive background in the coding business. He’s more than just a project manager, and is willing to get his hands dirty if needed. If there’s a code push or something we need done, he has the expertise and is able to go inside the backend to manipulate it just as well as his team.

What did you find most impressive about them?

Their customer service is really good, and they have a great command of the platform due to their experience. It’s never a mystery with them, and they always know what we’re looking for. This, along with a strong effort to keep us informed, makes for a positive relationship. We understand we’re not their only client, but they still let us know how long something will take, and there’s always communication.

Are there any areas they could improve?

We’ve had an overall positive experience. I haven’t done a lot of projects like this, so I don’t have experience with more than a couple providers. However, I can say they are the best fit I’ve encountered.

4.5
Overall Score There have been very few issues along a very long and complicated road that we continue to travel with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve been great. When they set a meeting, they attend it. They are respectful of everybody’s time, and they set expectations when the meeting begins to ensure everything is covered in case of a short timeframe.
  • 4.5 Cost
    Value / within estimates
    They’re not cheap, but they’re good.
  • 4.5 Quality
    Service & deliverables
    We have had a very good experience with everything from design, CMS, and the possibility of adding modules. They’ve done exactly what they promised.
  • 5.0 NPS
    Willing to refer
    We’re the first to recommend them to some of our friends or anybody who needs a good competent design team.

SEO and Web Design for Automotive Repair Shop

"Neon Rain took the initial challenge and ran with it, doing everything by themselves."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2010 - Ongoing
Project summary: 

Neon Rain Interactive designed and developed a new website for an automotive shop. They now manage SEO, keyword targeting, and create content in this seven-year-long relationship.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Rahim Nathoo
Owner, AAMCO Transmission Repair
 
Verified
The Review
Feedback summary: 

Neon Rain Interactive was able to take full control of the business’s IT needs and have improved the site’s functionality and traffic. Overall, they are communicative, have good project management, and are able to work well independently. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My name is Rahim Nathoo, and I am the owner of an automotive repair shop specializing in transmissions. We have locations in Dallas and Plano, Texas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neon Rain Interactive?

I was trying to get customers through the door and become more visible online. I also wanted a more customer-friendly website which detailed the services we provide, our financial options, and different information about vehicle diagnosis.

SOLUTION

What was the scope of their involvement?

Neon Rain Interactive designed and coded a new website, and handled my SEO. They came up with 90% of the keyword list, and I followed up with additional terms which I thought should be included. Neon Rain also produced the content on my site.

How did you come to work with Neon Rain Interactive?

I had worked with another provider in the past, who mainly provided pay-per-click services, and I was not seeing results. I have a personal relationship with Arif Gangji [Ownder, Neon Rain Interactive]. Based on what I knew about his character and his work, I felt I would get my money’s worth by choosing Neon Rain. He showed me his past work, as well as some work that was in progress, and I liked what I saw.

How much have you invested with them?

The cost has been $12,000 to $13,000 per location, so around $26,000 overall.

What is the status of this engagement?

We started working with Neon Rain in 2009 or 2010. The collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have done a good job taking over the IT portion of the work, allowing me to focus on my business. It’s been a few years since they started, but I know that Neon Rain took the initial challenge and ran with it, doing everything by themselves.

Both of my stores come up within the first 2 search engine positions for their location name. The organic listings are right underneath Google Maps, so I know that Neon Rain is doing what they need to do. I have seen improvements in website traffic since working with Neon Rain.

I haven’t received any customer feedback, but I think that's because the site is easy to navigate. If there was a problem, they would have told me.

How did Neon Rain Interactive perform from a project management standpoint?

We communicate through phone calls, Skype, and email. They follow up once a month, to go over our numbers and results. The communication is great, and if I need something they get back to me in a matter of hours.

What did you find most impressive about them?

They care about their clients and want to make sure I’m doing well. If I have a slow week, I can call and inquire about any issues. Neon Rain will be on top of it.

5.0
Overall Score Working with them has been pleasurable.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve always delivered everything as planned.
  • 5.0 Cost
    Value / within estimates
    I am spending a lot less, compared to other shops, and I have a lot more business.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve referred them to a few people already.

Outsourced App/Web Dev for Video Production Company

"The quality was unsurpassed."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. - Aug. 2016
Project summary: 

Neon Rain worked on the website backend and design for a client of a video production company. They also developed an app that allows users to upload and create videos on the website from their cell phones. 

The Reviewer
 
1-10 Employees
 
Denver, Colorado
Owner and Vice President, Video Production Company
 
Verified
The Review
Feedback summary: 

Neon Rain had superior technical and design ideas. Aside from their creativity, they were highly communicative and responsive during the collaboration. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The company is a video production company working with a variety of clients. We have a green screen studio in Denver, Colorado. I’m the Owner and Vice President. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neon Rain?

We had a client that we were doing video for that needed a lot of website work and an app developed.

SOLUTION

What was the scope of their involvement?

Our client was a leading-edge video content company that needed a lot of work done on the backend of their website. Neon Rain did the design and all the backend work. They also created an app to be able to create, tag, label and upload video to the website using cell phones. It was a very collaborated effort. They were open to our feedback and let us know any issues they encountered.

How did you come to work with Neon Rain?

We had met the founder of Neon Rain many years ago when we did some video for his website. We searched for other companies and interviewed some but chose Neon Rain in the end because we had worked with them before.

How much have you invested with Neon Rain?

We spent between $10,000 and $50,000.

What is the status of this engagement?

We began working with them in June 2016 and the work was completed in August 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The quality was unsurpassed. They communicated with us and had great design and technical ideas on how to do work around any issues.

How did Neon Rain perform from a project management standpoint?

They assigned one person who was our contact and the founder was always available if necessary. We knew him and valued his opinions. They did what they said they were going to do and got back to us when they said they would. They were everything we could ask for in a vendor. We communicated by email and in-person conversations.

What did you find most impressive about Neon Rain?

They seemed to care about keeping us updated which was refreshing. We’ve worked with other firms that want to do it their way whether you like it or not. Neon Rain was very communicative. They were very creative in coming up with different ideas if that’s what’s needed.

Are there any areas Neon Rain could improve?

No. Nothing negative comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline that we set.
  • 5.0 Cost
    Value / within estimates
    They are cost effective. They were higher than other firms but the product they delivered was superior to what we would’ve gotten otherwise.
  • 5.0 Quality
    Service & deliverables
    They did very high quality service and delivered what they promised on time.
  • 5.0 NPS
    Willing to refer
    It was the best collaborative experience I’ve ever had.