Neologix Software Solutions

BACKGROUND

Please describe your company and position.

I am the Senior Creative Designer of RISE Group

Describe what your company does in a single sentence.

RISE IS AN INDEPENDENT COMMERCIAL SERVICES CONSULTANCY
We work with clients to maximise business and brand returns on their investments, commercial rights and sponsorships by providing a range of services tailored specifically towards achieving commercial objectives.

With offices in Riyadh, Jeddah and Dubai, we specialise in commercializing government assets, creating opportunities for revenue generation, whilst offsetting costs through the development and implementation of sustainable commercial partnerships.

Since our establishment in 2014, our SCE and PPI business divisions have developed innovative and proprietary methodologies that are leveraged to deliver the needs of our clients and an ever-evolving market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologix Software Solutions to accomplish?

• Dynamic Intranet Portal

SOLUTION

How did you find Neologix Software Solutions?

Online Search

Why did you select Neologix Software Solutions over others?

• High ratings
• Close to my geographic location

How many teammates from Neologix Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To design and implement an Intranet portal on Microsoft SharePoint Online, tailored to meet the specific needs of the organization.

• Designing the landing page of the portal based on the features and RISE Branding Guidelines.
• Designing all the navigation and inside pages based on the features in the scope of work.
• Converting all the pages into HTML and compatible with all mobile/iPad and laptop devices.
• Implementing the works in SharePoint.
• Configuring and customizing SharePoint for all the features.
• Training the admin on how to maintain the content. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Time saved on tasks: Estimate the amount of time employees save by using the intranet for tasks like finding information, collaborating, or accessing resources.
• Reduced paper usage: Track the reduction in paper consumption due to digitalizing processes.
• Improved knowledge management: Measure the effectiveness of knowledge base features and content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team was highly organized and efficient. They used an amazing approach that ensured the project stayed on track and deliverables were met within the agreed-upon timelines. The team was consistently responsive to our needs, actively seeking feedback and making necessary adjustments throughout the project. When we have challenges, they addressed them promptly and effectively, keeping us informed every step of the way.

What was your primary form of communication with Neologix Software Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The team's commitment to helping us was a key factor in overcoming challenges.

Are there any areas for improvement or something Neologix Software Solutions could have done differently?

Neologix Software Solutions demonstrated strong project management. A project management platform could further optimize their operations by streamlining workflows, enhancing collaboration, and providing a centralized hub for project information.

BACKGROUND

Please describe your company and position.

I am the SVP Market & Services of Nemko Group

Describe what your company does in a single sentence.

Testing, Inspection, Certification and Compliance (TICC)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologix Software Solutions to accomplish?

• Develop a new non-conformity/improvement system

SOLUTION

How did you find Neologix Software Solutions?

• Online Search
• Referral

Why did you select Neologix Software Solutions over others?

• Good value for cost
• Referred to me

How many teammates from Neologix Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The improvement tool has been in use more than one year, but we have limited implementation across the group. A group is put together to improve our improvement tool and to make it more harmonized, and make sure it meets the needs for all countries in the group in order for us to start using it. 

Due to the immature nature of the specification (ie, Scope of work) provided, it was accepted that there may be considerable dialogue between the parties to clarify the final outcome of this assignment. 

As a result, all dialogue and additional needs coming out during the project, for the final design of the ‘Improvement tool’ is considered included within this IPA. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly status calls, and weekly deliverable on progress. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent PM and communication, also taking into account time zones. 

What was your primary form of communication with Neologix Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Worked hard to meet our needs, full stop! Very flexible and willing to do what was needed. 

Are there any areas for improvement or something Neologix Software Solutions could have done differently?

Honestly, I don't think so. Neologix Software Solutions fully met our needs. 

BACKGROUND

Please describe your company and position.

I am the CTO of a financial conference company. 

Describe what your company does in a single sentence.

Financial Conferences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologix Software Solutions to accomplish?

• Event management tool
• Dashboard with metrics

SOLUTION

How did you find Neologix Software Solutions?

Referral

Why did you select Neologix Software Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Neologix Software Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Management tool for onsite events that has ability to manage multiple events at same time

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's success and progress were measured through a combination of business requirements met and the team's adaptability in an agile environment. 

Several key measurable outcomes highlighted the project's achievements: 

• Business Requirement Fulfillment: The project demonstrated its success by effectively meeting and even exceeding the specified business requirements. This was evident in the timely delivery of features, functionalities, and solutions that aligned with the project's objectives. 
• Agile Development Efficiency: The project's ability to thrive in an agile development environment was a significant indicator of its progress. The team's capability to rapidly adapt to changing requirements, respond to feedback, and incorporate modifications showcased their agility and commitment to project success. 
• Flexible Response to Changes: The project's success was evidenced by the team's willingness and capacity to embrace multiple changes throughout various stages. By readily accommodating adjustments, the project maintained its alignment with evolving business needs and remained on track despite shifts in priorities. 
• 24/7 Issue Resolution: The availability of the team to address issues even during public holidays and odd hours added substantial value to the project. This commitment to swift issue resolution ensured minimal disruptions and enhanced the project's overall reliability and performance. 
• Enhanced Project Value: The team's dedication to fixing issues urgently, regardless of the time, contributed to the project's overall value. This responsiveness not only minimized downtime but also instilled confidence among stakeholders, highlighting the project's effectiveness and reliability. 
• Simplified Issue Management: The team's proactive approach to addressing urgent issues directly impacted your efficiency. Swift issue resolution made your role easier, as it minimized disruptions and allowed you to focus on core tasks rather than troubleshooting problems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach employed by the team was characterized by its commitment to agile methodologies, which allowed for flexibility and responsiveness in a dynamic environment. The team's ability to adapt to changing requirements and embrace multiple changes at various stages of the project was a testament to their agile project management. In terms of delivering items on time, the team demonstrated commendable progress. 

They consistently met deadlines and delivered key milestones according to the project timeline. Their agility and willingness to adjust priorities when necessary played a crucial role in ensuring timely delivery, even when unexpected changes arose. Regarding their response to your needs, the team exhibited a high level of dedication and customer-centricity. They actively addressed your needs by being available to fix issues urgently, even during public holidays and odd hours. 

This level of responsiveness showcased their commitment to providing effective solutions and minimizing disruptions to your workflow. The team's prompt and effective response to your requirements indicates a well-structured communication and support system. Their ability to handle urgent issues in a timely manner not only reflects their technical competence but also their strong emphasis on customer satisfaction. 

Overall, the project management approach was agile and adaptable, enabling the team to successfully meet deadlines and accommodate changes. Their responsiveness to your needs, especially in urgent situations, highlights their commitment to delivering a valuable and reliable project outcome.

What was your primary form of communication with Neologix Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive and unique aspects of this company is their exceptional commitment to agility and responsiveness in project management. The company's ability to seamlessly adapt to changes, even at various stages of the project, sets them apart. Their dedication to meeting business requirements while embracing evolving needs showcases a high level of flexibility that is often challenging to achieve in many organizations. 

Additionally, the company's willingness to provide support and issue resolution around the clock, including on public holidays and odd hours, is remarkable. This level of commitment to customer satisfaction and project success demonstrates a strong sense of ownership and professionalism. 

Furthermore, the company's approach to making your role easier by swiftly addressing urgent issues underscores their understanding of the importance of efficient operations. Their focus on minimizing disruptions and ensuring a smooth workflow not only adds value to the project but also speaks to their consideration for individual contributors. In summary, the company's combination of agility, responsiveness, and commitment to both project success and customer satisfaction sets them apart as a remarkable and unique entity. 

Their ability to navigate changing requirements, provide timely support, and enhance operational efficiency is a testament to their dedication and effectiveness.

Are there any areas for improvement or something Neologix Software Solutions could have done differently?

While responsiveness is a strength, striking a balance between addressing urgent issues and maintaining a sustainable work-life balance for team members is crucial for long-term employee satisfaction.

BACKGROUND

Please describe your company and your position there.

Eigen Health Services LLC is a medical device company that develops products for prostate cancer diagnosis and therapeutics. I work as the head of Research and Development at the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neologix Software Solutions, and what were your goals?

Neologix was hired to help automate our in-house processes using tools available with Microsoft 365 (primarily sharepoint). This project was broken down in different sections based on departments and Phase 1 was to work with manufacturing and optimize their workflow so that documentation is updated as stipulated by the SOPs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We held interviews with different companies who work in this sector and based on the cost-benfit analysis performed internally we choose Neologix.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work was to integrate sharepoint features with our SOPs. This was divided into sub-projects and technolgoies used were sharepoint, powerBI. Project 1entailed document management system governance plan. Project 2 was related to converting manufacturing process that was paper based into electronic using sharepoint/microsoft 365 utilities.

How many people from the vendor's team worked with you, and what were their positions?

4 people in all worked from the company. 1 was higher management, rest were developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Most of the deliverables were on time, but one of the projects got delayed since it was first started out in PowerApps and that did not pan due to slowness of the application. We had to then switch to sharepoint using spfx. This delayed the deliverable by 1.5 months. Apart from that all the other deliverables where within reasonable limits of less than a week than estimated.

Describe their project management style, including communication tools and timeliness.

Communication was through email and Microsoft teams. Timelines were provided for each module independently.

What did you find most impressive or unique about this company?

Outsourcing of the solution to India, was a unique aspect for us since this was the first time we were outsourcing a project.

Are there any areas for improvement or something they could have done differently?

Project management needs to be improved as there was no information on how long any of the devleopers worked on the project.

BACKGROUND

Please describe your company and your position there.

Global Manager - Marketing & PR

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neologix Software Solutions, and what were your goals?

Our website developed by a leading agency in USA on Microsoft DNS backend was pretty messed up. We needed multi lingual support to be added. Because the first developers had too many unnecessary customisations, the system was not able to handle the 5 different languages.

Having added the 5 different languages on the existing platform technically Neologix had completed the project. However they didn't leave us to tackle the mess. Their team advised us to move totally to a new Drupal platform. We were very skeptical about whether they would be able to give us absolutely the same look and feel (the website was Board approved and we would not have been able to redo the process).

Neologix managed the project very professionally and efficiently, there was absolutely no look and feel difference and the process was seamless and hassle free. Infact the backend is now very easily managed as well. We have also used them for SEO works and also approached them to revamp a financial module in the website which took input from Tadawul (Saudi exchange).

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose the vendor based on their portfolio of projects, based on their success in the region (to be sure of local support), the testimonials from other clients and their cost effectiveness. Once we met them their problem solving approach was remarkable as well their professional outlook.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting, followed with detailed requirement analysis. Costing was done based on the requirements and a proposal with clean deadlines were submitted. We had been provided with access to a project management platform which helped us have a track of the processes and updates on a real-time basis.

All inputs for the projects were requested through the same and the platform allowed us to have a clear track record of the activities, stage, and percentage completion of the project. A beta version of the website was delivered for review and we were walked through the same. We had training for the CMS and a manual was provided.

Once the website was approved it was made live. The website runs on Drupal CMS.

How many people from the vendor's team worked with you, and what were their positions?

A team of 4 with a project manager worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As mentioned Neologix truly took us out of the mess we were in. We were delivered with a multi lingual website which was very easy to manage, SEO friendly, and delivered accurately to the level of expectation within the set deadlines. We never had to follow up on things as they always kept us up to date through their project management platform.

Describe their project management style, including communication tools and timeliness.

They had us use a project management system, which was very professional and provided an effective means of communication. There was never a need for follow-up, the system provided the stage on a real-time basis. Also allowed us to backtrack conversations and check on previously sent data. It was very convenient and time saving.

They followed the project time line and each deliverable was provided as per the same.

What did you find most impressive or unique about this company?

Their problem solving approach and their professional capabilities to tackle the problem were impressive. Also their attitude to achieve customer satisfaction and happiness was remarkable.

Are there any areas for improvement or something they could have done differently?

None to note.

BACKGROUND

Please describe your company and your position there.

IT-Supervisor

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neologix Software Solutions, and what were your goals?

Neologix has help us to enable our contract renewal process from standard manual process to online. Now our client can renew their contract anytime and anywhere using their mobile devices.

SOLUTION

How did you select Neologix Software Solutions and what were the deciding factors?

We found them online and have noticed that they have done some project with Sharjah Municipality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was divided into phases that start with the Collection module. An Android mobile app was used to collect information from our client as our team visit them. Collection schedules were done online using admin portal.

The next phase is the Service Contract and other services we are offering our clients. This allow health care facilities in Sharjah to renew and pay their contract online. From this system, we are able to generate collection reports for MOH and other reports required by our team.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people who works on this project. One Project Manager, a Designer and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As the second phase were implemented, it is very timely since physical contact with people were minimize since all process now where done online.

Describe their project management style, including communication tools and timelines.

The team uses zoom and google meet whenever there are clarification with regards to our requirements.

What did you find most impressive or unique about this company?

The humbleness and approachable personality of their CEO that reflects to his team is really a big factor for me. It gives me and our team the comfort of telling them the exact requirements we have on the system that we need.

Are there any areas for improvement or something they could have done differently?

Since UAE and India's working days are different, there are times that we need the help of their team during Sunday. But their team will still try their best to help us with limited access that they have even they are on none-working days.

BACKGROUND

Please describe your company and your position there.

I am the CEO of DSAdmin BV who's providing payroll services for companies who are going bankrupt.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neologix Software Solutions, and what were your goals?

Nowadays we had to re-use a lot of our data in different forms which costs us a lot of time due to the manual work. The goal of the project was to automate these forms, based on a set of basic data , so we would be able to generate all this forms with just one click.

SOLUTION

How did you select Neologix Software Solutions and what were the deciding factors?

We just found them via google, and had a good first contact with one of the responsibles. That gave us enough confidence to do the project with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They proposed a workable solution, based on the information we provided. Afterwards we finetuned this before we went in to development phase. We created the solution in Sharepoint and checked with eachother at milestone moments if everything was still conform plan. We made some changes during development so the final goal could be achieved, where Neologix was very flexible in accepting some changed requirements.

How many people from the vendor's team worked with you, and what were their positions?

2, the cofounder and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I just started working with it, but with larger projects I already reduced the time with more then 50% by using it, where I am convinced that this will increase in the future by self-learning and finetuning the tooling with Neologix.

Describe their project management style, including communication tools and timelines.

Very open and transparent. Basecamp is the communication tooling that was used, which makes it very easy to have insight on the progress of the projects.

What did you find most impressive or unique about this company?

The project felt like a partnership based on trust which was very positive.

Are there any areas for improvement or something they could have done differently?

I'm happy with the way things are created

BACKGROUND

Please describe your company and your position there.

My Company is Al Ain Farms for live stock production . My position is Sr.Officer IT Application developer .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neologix Software Solutions?

for redesigns the Intranet portal that used internally in al ain farms company.

What were your goals for this project?

The goals is to attract employees to use internal portal as daily use. engaging every one in one platform to make strong communication and easy access to all other related platforms.

SOLUTION

How did you select Neologix Software Solutions?

My team choose Neologix proposal after viewing many proposals from other companies . Neologix introduce strong proposal with all expected look and feel. also the price is more reliable than others ,and the time limit of the project is perfect comparing with others.

Describe the project in detail.

we made a meeting to explain our requirments and objectives .After that we received a mockup . After approving , a test version of the design is made .we test it .then some functionality is added and some changes is made .after that ,the implementation on the real portal is started.

What was the team composition?

There was a Director , 2 backend developer, and 2 designers. It was too easily to communicate with the team throw the director . they are cooperating and the director is available at any time. quickly response.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we hear a lot of positive feedback about the look and feel of the new design of the portal. the employees feel more engaging and like to use it more than past days.

How effective was the workflow between your team and theirs?

the project manager Shan was easy to communicate , quickly response , at any time .he was available almost all time. the updates is made in short time,and the communication with others in team was very comfortable using text messages throw BaseCamp platform, and online meeting.

What did you find most impressive about this company?

They were patient and cooperative, and they quickly respond to changes. Finish in time.

Are there any areas for improvement?

we were satisfied with their work.

BACKGROUND

Please describe your company and your position there.

Working as a Application Architect Dubai Chamber of Commerce and Industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neologix Software Solutions, and what were your goals?

Intranet Portal Upgrade from SharePoint 2013 to SharePoint 2016 version including re-branding and development of new Intranet Mobile Application

SOLUTION

How did you select Neologix Software Solutions and what were the deciding factors?

We invited to send project proposals for selected vendors including new venders and vendors those who has registered with Dubai Chamber before. We invited total of 5 vendors to send their proposals and shortlisted best 3 depend on the vendor evaluation criteria Metrix set by the Dubai Chamber. Neologix was awarded the project after they wins from the final vendor evaluation done by the procurement department

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project Scope : Neologix team to setting up Development Servers and Production Server farm and Installation of SharePoint 2016 and configuration of the new SharePoint Farm Intranet Porta.

Neologix team will completely develop the home-page of new intranet. This includes the following

1. Employee Profile Web-Part a. Employee Name (Active Directory) b. Employee Picture (Active Directory) c. Job Title (Active Directory) d. Leave Balance (Fusion Web Service available)
2. Staff Announcements
3. Meeting Room Booking
4. Chamber News
5. Staff Updates
6. Internal Vacancies ( web-service available)
7. TAQDEER (Employee rewarding scheme) - Web service available
8. Staff Polls
9. Staff Offers
10. Prayer Timings
11. Weather
12. Important Numbers
13. Photo Gallery New Chamber Intranet Mobile Application

Chamber Mobile App should have following features

1. Employee Profile a. Employee Name (Active Directory) b. Employee Picture (Active Directory) c. Job Title (Active Directory) d. Leave Balance (Fusion Web Service available)
2. Staff Announcements
3. Meeting Room Booking
4. Chamber News
5. Staff Updates
6. Internal Vacancies ( web-service available)
7. Staff Offers
8. Important Numbers

How many people from the vendor's team worked with you, and what were their positions?

1. Neologix Shan M. Hanif
2. Account Manager Krishna Prasad
3. Project Manager Jenu Joseph
4. Technical Architect Sobu
5. Project Coordinator

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching of the Intranet Portal, we conduct the staff survey on the intranet portal to measure their satisfaction level. Below is the output of the survey result. What do you think about the New Intranet Portal ? Posted on: 01 Feb 2020 Excellent - 46% (11 Votes) Very Good - 46% (11 Votes) Good - 8% (2 Votes) Poor - 0% (0 Votes)

Describe their project management style, including communication tools and timelines.

We used BaseCamp (https://basecamp.com/) for online project management and progress monitoring, tracking of milestones of this project and conducted online Zoom meetings weekly to measure the project progress

What did you find most impressive or unique about this company?

They were able to exceed our expectation by delivering the product 100% as per the design

Are there any areas for improvement or something they could have done differently?

We felt it would be really nice if they could have experienced MS SQL DBA onboard with them for our project as we could have solve very minor back end related issue that came during the SharePoint configuration phase quickly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an IT services and programming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neologix Software Solutions?

We hired them to supplement our in-house programming team for a web application project.

SOLUTION

What was the scope of their involvement?

The team developed a third-party integration and created a REST API for the solution. Features included a SQL database and design.

What is the team composition?

We worked with a team lead and a group of programmers.

How did you come to work with Neologix Software Solutions?

We found the team online, conducted an interview, and then hired them due to their impressive skill set.

What is the status of this engagement?

We started working with them in December 2017 and the partnership ended in February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The deployment was on time and budget. Neologix Software Solutions validated the program before the release to ensure proper functionality. The web app consequently met users’ expectations.

How did Neologix Software Solutions perform from a project management standpoint?

Neologix Software Solutions had a good structure in place for managing the kickoff and subsequent development. Both programming teams were in constant contact via Skype. The tool’s visual and audio functionalities enabled us to work through the scope and design relatively smoothly. They also suggested and then utilized a project management tool for tracking development work.

What did you find most impressive about them?

They were professional, astute, and detail-oriented. Both sides were always on the same page as a result of their precision. Everyone knew their expectations and no one experienced a surprise.

Are there any areas they could improve?

We were thrilled with everything and still maintain a relationship.

Do you have any advice for potential customers?

Listen to their suggestions for remote project management and offshore development. Our team did as the partnership was the first of its kind for us in this space. We acted on their recommendations and our two-way communication improved as a result.