What evidence can you share that demonstrates the impact of the engagement?
What we like about working with them is that they’re really precise. We feel that they follow the industry's best practices. Everything is documented, and everything is done with a scrum approach.
They have good consultancy about using the right technology. When they take on a project, nothing is left behind. We’ve learned a lot about software and project management. It’s been a great experience for us.
In terms of their quality, we feel that for each position, but we really received excellent developers. They’re hard workers. Not only that, but they want the project to succeed. If something is waiting from our end, they will push us and make sure that we don’t forget anything.
They’re also professional. Their work ethic is excellent, and in terms of knowledge, they’re very knowledgeable in terms of best technologies and practices.
How did Neebal Technologies Pvt Ltd perform from a project management standpoint?
There’s no problem at all. We did have some issues with the language barrier, but we’ve worked over them. The scheduled meetings are on time, and the deadlines are always met.
Everything is prepared in advance with their sprints and version releases. So far, they’ve met all the deadlines. They use Jira and Confluence to make sure that the project is smooth.
What did you find most impressive about them?
Their personality sets them apart. They accept everything, and they’re really appreciative. The team wants to take on the work, and we feel like we have good partners. It’s the first time we’re outsourcing, so it’s hard to compare, but in all parameters, I’ll give them an excellent grade.
Are there any areas they could improve?
No, nothing in particular. There’s nothing that stands out. Obviously, each project may experience friction, and it takes a while to learn how to work with the provider, but now after a few months, we’ve had no complaints.
Do you have any advice for potential customers?
You have to really define the project in as much detail as you can in order to have good communication. Everything has to be documented and prepared in advance. If you work like that, it will work out the best for you.