Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I don’t have any metrics off the top of my mind given that their team has been engaged with me directly and I have been steering them. It is more a question of their comprehension and adherence to my ideas and vision. In this respect, I am content with the quality of service provided by Navyug.
How did Navyug Infosolutions perform from a project management standpoint?
We have been satisfied with the kinds of resources allocated to us. From a project management perspective, the job has been done well. We initially negotiated for a team without a full-time manager. One of the 4 initial developers was asked to become project lead, but his role was also to contribute in the technology development process. He became deeply involved the product development part and was always aware of what was going on.
I like to work in close coordination with the team, having 2–3 interactions with each member on a daily basis. The team has found this approach to be quite good, and we have saved time on several activities. Because of the nature of the engagement and the style of work which we adopted initially, the process has worked well.
We depend less on emails and more on video conference. We are located in different cities, so Google Hangouts has become the preferred way of communication. I had calls with each member a couple of times per day or more, especially in the earlier parts of the project.
What did you find most impressive about Navyug Infosolutions?
The balance between cost and delivery was an important aspect for me. We had to ensure that we did not overshoot the budget significantly, given that many things are fluid when it comes to IT startups. Whatever is estimated as the project budget, in the beginning, will always go haywire. In our case, Navyug has met our expectations to a great extent.
Whenever there were peaks in our workload, Navyug was able to supply quality resources in a short amount of time; when the work subsided, a part of the team was offloaded. Navyug has been reasonably flexible with us in terms of meeting our workload requirements.
Are there any areas Navyug Infosolutions could improve?
There is always room to improve. In hindsight, when I analyzed our errors and reworks, I found that many of them could have been avoided. Still, when things were moving, we tried our best to keep bugs minimized and ensured that the team was on the same page in terms of expectations.