Navicosoft

Please describe your company and your position there.

We are the Pricegage, an online Vapor and smoke Store in Canada. I am the founder of Pricegage.com

For what projects/services did your company hire Navicosoft Pty Ltd, and what were your goals?

Explicit vape marketing on the internet has some restrictions. However, many users are interested in buying e-cigarettes and like products online. So we need an eCommerce website to establish our online presence and reach our customers. In addition, we need help to build an audience and draw customers to our business and website. So we hired design & development, content, and SEO services by NavicoSoft.

How did you select this vendor and what were the deciding factors?

Believe it; it wasn't easy! We searched a lot on Google for companies that could take on our project as we were looking for someone local. Finally, we land on Navicosoft. Though this company wasn't local to Canada, after going through their experience and portfolio and the reviews on Google, we decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Vaping industry isn't easy to deal with, and we didn't know anything about the websites and the online approach and technicalities. So everything has to be started and built from scratch.

However, their consistent communication and feedback constructively lead our project. The NavicoSoft teams were proactive and did their homework about the trends to suggest what is good for our website logo and design and SEO ranking.

Obviously, there were areas of confusion and critical and crucial considerations. However, they thoroughly study our industry and craft custom solutions for our sites' SEO and marketing. Then they devise a strategic approach for delivering long-lasting results to support our audience and revenue cycle growth.

How many resources from the vendor's team worked with you, and what were their positions?

Well, they are a reputed company with enormous resources, might be around 80 people and 10 departments in their Pakistan Office. We sign up for a complete website package from development to content and SEO Marketing. So their team included the specialists from the following fields:

• Logo and Website Design
• Web Development
• Content Marketing
• Search Engine Optimization

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were supposed to build or vape products e-store and do its SEO, and they nailed it. Our website is a success, and its simple design and eCommerce functionality match our requirements for an eCommerce website.

The most important outcome we want to talk about is the result-driven SEO. At first, we were worried about our business sales. Now our website is receiving tons of visitation. They made us rank from nowhere to a well-trusted vape products company. And we are literally reaping the benefits in the form of a vast audience and sales boost until now.

How effective was the workflow between your team and theirs?

They are very professional yet friendly at the same time. As a result, our Pricegage team doesn't have to face any difficulty scheduling calls and meetings throughout the project. As a whole, we had a smoothly continuous workflow till the project ended. In short, we feel lucky to choose and work with them.

What did you find most impressive or unique about this company?

They are dedicated to their customers and put all their efforts into meeting the defined business objectives. Also, we were impressed by their expertise in all areas of development and marketing. In addition, they were always well-prepared with ideas and project updates every time we had a meeting, so it was easy to communicate with them.

Are there any areas for improvement or something they could have done differently?

Nothing to say here. They are already on the top expertise for design & development and content and SEO, while their customer services are out-class.

Introduce your business and what you do there.

I’m a lead engineer and a project manager for Designergy. We do 3D modeling and also provide consulting. Whenever someone wants to create a product, they need a prototype; to make it, they need a CAD model, and that’s what we’re all about. We also do a bit of machining.

What challenge were you trying to address with Navicosoft?

We didn’t have an online presence and needed a website.

What was the scope of their involvement?

Navicosoft provides website development for our company. They’ve built our website from scratch using WordPress. Currently, they host the site, and we can reach out to them with any issues, and the team helps us. 

They’ve also helped us figure out how to market our website. Navicosoft has done on-page SEO, and they’ve written blogs and newsletters for us. They’ll soon start doing digital marketing on our social media platforms. For this aspect of the engagement, we’ve provided them with guidelines on what we want to target.

What is the team composition?

We work with a project manager.

How did you come to work with Navicosoft?

We shortlisted them from a Google search and selected them because they quickly understood what we needed.

How much have you invested with them?

We spent between £10,000—£25,000 (approximately $12,000–$31,000 USD).

What is the status of this engagement?

We started working together in May 2020, and our partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Before working with Navicosoft, we didn’t have an online presence. Now, we have a good number of people visiting our website. We’ve also had an increase in leads per month. One of those leads is a big brand in the aerospace sector that contacted us. Although some months are a bit slow, overall we’ve seen a positive increase in revenue. 

How did Navicosoft perform from a project management standpoint?

Their project manager is in touch with their internal team, and there are always a couple of people involved in meetings. During development, our CEO was in direct contact with them. Overall, we’ve never had any communication gaps. We have a Skype group where Navicosoft provides updates, and we also use Zoom. They use a client portal where we can see any pending invoices and project milestones. 

What did you find most impressive about them?

I’m impressed with how well Navicosoft understands us. Getting what we do is important for any marketing company, and the team has a good grasp of the services we offer. 

Are there any areas they could improve?

No, their way of working is completely fine.

Do you have any advice for potential customers?

Navicosoft is a good company that develops things really well. I‘ve recommended them to a few colleagues looking for a technical website like ours.

Please describe your company and your position there.

I am a Managing Director and a Certified Accountant working for BNE Bookkeepers Ltd.

For what projects/services did your company hire Navicosoft Pty Ltd?

We wanted to improve our website speed and email marketing to acquire clients. We knew that most website visitors were not contacting us due to slow web speed; therefore, we wanted a fast and responsive web speed. Furthermore, email marketing is significant for our accountancy business, and we were keen to get leads.

How did you select this vendor and what were the deciding factors?

We are based in Hertfordshire; we were looking for the best website expert and email marketing specialist. One of our colleague referred Navicosoft to us. We have searched online and found more about them regarding website speed enhancement and email marketing. Their team is very responsive, and we had a couple of meetings before we awarded the project. Navicosoft has guided us in detail about email marketing, and they also offered us a discount package for the first month.

Describe the project in detail and walk through the stages of the project.

When the project was started, Navicosoft provided us with a project plan. The plan was very descriptive with flowcharts which helped us understand the roadmap throughout the project length. Navicosoft started by fixing our website speed in a week, and we are now able to load our website in mili seconds. Secondly, our email marketing plan started right after our website work. The email marketing and newsletter design was done so well that it gives a clear message to people.

How many resources from the vendor's team worked with you, and what were their positions?

I usually interact with the business development manager, social media strategist and IT support member.

Can you share any outcomes from the project that demonstrate progress or success?

We have tried a couple more companies in the past for our email marketing, and Navicosoft proved to be one of the best companies concerning email marketing and website work. The starting month was a bit slow, but then we had a good number of queries weekly. As a result, the conversion rate is increasing, and we are happy that sole traders and SMEs in Hertfordshire are contacting us for bookkeeping services.

How effective was the workflow between your team and theirs?

Their team provides us with weekly feedback on the progress and shares ideas that are very informative and practical. The weekly meeting is conducted for 20-30 mins, where I can get the latest updates. I never felt a communication gap while working with this company.

What did you find most impressive or unique about this company?

The best thing is that this company takes full responsibility for their positive or negative points. They love to engage and listen to the client, and I think this is the most important thing while working with any company.

Are there any areas for improvement or something they could have done differently?

They are doing very well so far. We are quite happy with their service and level of work including support.

Please describe your company and your position there.

I am a founder and consultant at M&M Trading LLC

For what projects/services did your company hire Navicosoft Pty Ltd?

We have hired Navicosoft for Web Design & Development and SEO services for M&M Trading LLC.

How did you select this vendor and what were the deciding factors?

I have started a Construction Services and Consultancy project, and we were looking for the best web design company out there. So I have searched and interviewed quite a good number of companies I shortlisted from Google.

Navicosoft fulfilled the criteria I had in mind while selecting a company for this project. Their team has extensive development knowledge and they understood our services pretty well. In addition, I liked their skillset and the portfolio, which was somewhat related to M&M Trading services.

Describe the project in detail and walk through the stages of the project.

Initially, we hired Navicosoft for Website design. After a couple of meetings, we were convinced that On-page SEO can be done along with the web development process. Navicosoft designed a well-structured road map.

They have made my account on their client portal and I was able to track down the progress on all the milestones listed on the system. They used to design every page and get approval from my team before publishing anything. It was a learning curve for us as well.

How many resources from the vendor's team worked with you, and what were their positions?

My team & I was in contact with Navicosoft's project manager, Andry, and 4 more people. Two of them were developers, and the other two were from their SEO team.

Can you share any outcomes from the project that demonstrate progress or success?

They have designed an impressive website and rank our services on Google. We started getting queries about construction services from my neighbouring areas. Currently, we are doing well in terms of turnover.

How effective was the workflow between your team and theirs?

I'd say that Navicosoft has a sound communication system. I never felt getting ignored throughout the project length. We had a skype group where all the updates were shared daily.

What did you find most impressive or unique about this company?

They were very confident and acknowledged in their field. I was impressed by the website design and graphics designed for each page. In addition, they have very nominal pricing for the development and SEO services.

Are there any areas for improvement or something they could have done differently?

I believe that they are good enough for all other services.

Please describe your company and your position there.

I am a Founder & CEO of Biozenic, a plant designing company in San Diego.

For what projects/services did your company hire Navicosoft Pty Ltd?

We hired Navicosoft for social media marketing on Facebook, Instagram, and other mainstream platforms and website design for Biozenic & LondonLuxuryConcierge.

How did you select this vendor and what were the deciding factors?

We have found them on Google as a marketing agency for the florist. We have gone through their website and requested a portfolio. The company has done a good number of successful projects in our field, and that impressed me selecting them for us.

Describe the project in detail and walk through the stages of the project.

Biozenic was not very active on social media channels as we were only focusing on LinkedIn a few months ago. However, we wanted to have a broader reach to property managers and event managers in San Diego, and social media is the key element to getting it done. Navicosoft has designed a well-structured strategy, and its social media team is very active and updated about the latest trends. This helped us get positive results in a short span of time. As far as website design is concerned, it was running parallel as we wanted a website to revamp and moved the nursery to the biozenic.com domain

How many resources from the vendor's team worked with you, and what were their positions?

My team was involved with 2 members from the social media department and 2 members from their website development team

Can you share any outcomes from the project that demonstrate progress or success?

We were quite impressed with the results of the project. We have seen a good amount of queries since we started social media marketing. Our sales increased significantly in the past few months.

How effective was the workflow between your team and theirs?

My team has a weekly Wednesday meeting with Navicosoft team members. It’s like an internal team meeting where we discuss all the points, exchange ideas and see the progress report. Moreover, we get a monthly social media calendar from Navicosoft, which helps us navigate through the campaigns and stats.

What did you find most impressive or unique about this company?

The company has a developed and efficient working system. We are impressed by the number of ideas that are beings shared, and obviously, we are enjoying sales from their efforts.

Are there any areas for improvement or something they could have done differently?

All good.

Please describe your company and your position there.

I'm the owner and run the day to day business warehouse, online and social media.

For what projects/services did your company hire Navicosoft , and what were your goals?

Our business started in 2007 and we have been thinking of a website for years, finally we found the right business to work on this with us. Photo's, parts finder SEO, payout, payments and much more.

How did you select this vendor and what were the deciding factors?

This was referred to by a friend and I felt from the start that they knew what we wanted, had more ideas and was a pleasure working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial meetings to work out what was needed to be done and what else could be added. Detailed scope of works was presented and the works began with us and their team.

How many people from the vendor's team worked with you, and what were their positions?

I worked with 6 people, including the owner and web developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site we have grown our sales weekly adding to the base of sales we already have. I can say they have in nearly 2 months is already 10% of our sales.

Describe their project management style, including communication tools and timeliness.

We had email, whatsapp for daily communication with regular meetings.

What did you find most impressive or unique about this company?

They had a team with such a vast knowledge, that all elements were completed to satisfaction. Their team was enthusiastic about getting the job done and gave me joy in seeing the work developed and completed.

Are there any areas for improvement or something they could have done differently?

There was a couple of weeks that I pereceived as down time or working on other projects but maybe we all needed to clear our heads before embarking on the last half of the project.

Please describe your company and your position there.

I am working as a Neurosurgeon in General Hospital. I have started my private neurosurgery practice a few years. I am visiting faculty in a University as well.

For what projects/services did your company hire Navicosoft Pty Ltd, and what were your goals?

I have been looking for a digital marketing agency to advertise my private clinic for neurosurgery, and I found Navicosoft from Google as a leading digital marketing agency. My marketing goals included the following:

1. Advertise and market my neuro-related services on Facebook, Instagram, Linkedin, Twitter, and Youtube.
2. I wanted to have a digital marketing agency that could do a marketing strategy for my business.
3. I was also looking for an IT company that helps me target the right audience/patients, guide them through the process for my NeuroCare company.

How did you select this vendor and what were the deciding factors?

I was looking for a digital marketing agency on Google, and I found Navicosoft on the top listing when I browsed the best healthcare marketing agency. I have had a couple of meetings with the Navicosoft Team. I asked several questions about marketing strategies for my healthcare sector, and I was very impressed by their up-to-date marketing tactics in my industry. Also, their business development managers are very understanding and elaborate on quite much points on the journey.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Following are the main points related to the work:

1. Navicosoft started my company's marketing project by developing our social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and Pinterest.
2. They also created a hammering video as a starting part of the marketing strategy, which was later boosted on social media channels. That helped me contacting with loads of patients in my regional area.
3. They design campaigns to get Whatsapp messages from patients, which improves the lead conversion ratio.
4. Navicosoft has expert graphic designers and video editors who create engaging yet informative fliers and videos about my NeuroCare services.
5. We have a biweekly meeting to discuss the progress and share ideas to better understand what they are working on. They also share the upcoming work model and strategies based on the previous results. This is a very distinctive approach, and I really like it. I believe that Navicosoft is working dedicatedly to promote my business, and I personally appreciate their efforts.

How many resources from the vendor's team worked with you, and what were their positions?

So far, I have frequent interactions with:

• 2 managers
• 3 marketing strategists
• a couple of medical content writers
• 2 graphic designers
• video editors

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From my personal experience with marketing strategists, Navicosoft is the only company so far that meet their milestones on time and delivers the best and professional services.

Outcomes:

1. The strategies defined by Navicosoft turned out to be a game-changer for my business. I remember I hardly had a couple of surgeries in a month, but now I am conducting 7-9 surgeries with a number of consultations in a month due to their expertise and targeting approach to the actual patients.
2. Another factor which is noticed from my previous marketing agency was that I was getting loads of irrelevant queries on Facebook messenger, which is not minimized due to Navicosoft's expert team.

How effective was the workflow between your team and theirs?

Very communicable and they keep me updated with the stuff related to my company.

What did you find most impressive or unique about this company?

Their work ethic and the genuine lead generated due to their strategies and efforts are oustanding.

Are there any areas for improvement or something they could have done differently?

I believe that Navicosoft knows best what they are doing, and I am confident enough that they will keep a high standard of my NeuroCare company.