With you from idea to realization

Nava IT was founded in Split in 2004 as a service business for the purpose of providing IT solutions in everyday business. We specialise in making customer-tailored IT business solutions and applications, implementing ERP systems, web development and business consulting for our partners and customers.

Since its beginning, the company's main goal is to provide customers with high quality software and services, with a focus on finding the optimal solution for every business problem. During 15 years of presence in the market, we have gathered enough knowledge and experience to successfully address business problems in various industries. Our clients come from various industry verticals, such as electricity distribution, manufacturing, water distribution, construction and food industry.

Main activities of our company are application development and design tailored to customer needs, consulting clients in implementation of IT solutions, delivering Microsoft Dynamics NAV and Odoo software solutions and creating elaborations for public procurement and project applications for EU funds. We also help our clients in evaluating and documenting their business processes, as well as their reengineering and implementing in purpose of simplifying their business and reducing their costs.

Nava places great value on systematic monitoring and application of the latest technologies in day-to-day business, and sustainable development and market competitiveness. Our team, which is comprised of young and motivated experts across various areas are always open for learning new things and collaboration with our partners and clients. Customer orientation, focus on quality and delivering the best solutions for our customer needs are important to us, and as a company we always strive to continuous improvements in all areas of our work.

 
$25,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2004
Show all +
Split, Croatia
headquarters

Portfolio

Key clients: 

Our usual clients are small and medium sized enterprises across various industries in public and private sector

Reviews

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Custom Software Development for Storage/Shipping Company

"... we were able to work together and build the software we really wanted."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2010 - Ongoing
Project summary: 

Nava IT is a long-term partner in the customization of bookkeeping software. They’ve focused on adapting it to various in-house needs and country regulations, and provide ongoing maintenance.

The Reviewer
 
25-50 Employees
 
Croatia
CEO of Ameropa Žitni Terminal d.o.o.
 
Verified
The Review
Feedback summary: 

The platform is a vital tool for the company and most staff members use it, which wouldn’t be possible without Nava IT’s efforts. Overall, their collaborative team is committed to producing what their clients need, which is why they’re still working on new requirements to keep everything up to date.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and a board member of a Swiss-Croatian company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nava IT?

We were established in 2006 as a partnership between two companies and one of them was using Navision as their bookkeeping program. After an introduction period, shareholders agreed to implement that system across the two companies. This switch would make it easier for everyone to understand reports and prepare them on time, but it needed some customization, so we hired Nava IT for the task.

SOLUTION

What was the scope of their involvement?

We purchased Navision with the assistance of our sister company. However, every country has its own set of rules and the Croatian company also had its own wishes regarding reporting, bookkeeping, information, and everything they wanted to get out of it.

Nava IT helped customize the platform to fit all our needs. It was a slow and long-term process, but the solution was tailor-made for us. It’s very sophisticated in the sense that it provides a lot of information to traders and executives, following the entire trade process. It also covers stock values and more.

What is the team composition?

I’ve worked with three to four people from their team at any one time. We had two main contact persons, Igor (Founder, Nava IT) being the main one. The other contact focused more on bookkeeping in the beginning. 

How did you come to work with Nava IT?

We were using another bookkeeping program at the time, but when we formed the new company, Nava IT got in touch with us. They contacted our director for an introduction, but the decision to change our system came from our shareholders. Nava IT was already hired when I came on board.

How much have you invested with them?

The main project combined with all the improvement and maintenance work so far has had a cost of $300,000. 

What is the status of this engagement?

We started working with Nava IT around 2010. It has been a huge and slow project, and everyone has learned a lot during the process. Every project is unique, and we've met a lot of situations we didn’t expect, so we've had to adjust a lot. We still have a contract with Nava IT for maintenance and new requirements, as the software needs to continually mirror the reality of what we’re dealing with every day. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve worked with Nava IT for years and the Navision system is really the backbone of our data. We’ve invested a lot of time, money, and knowledge from the majority of the employees here. We’re a big company with a relatively low number of employees, so everybody is actually using the system to book and issue invoices.

The impact of Nava IT’s involvement is really huge because all the information about our company’s efficiency and profit is coming from that software.

How did Nava IT perform from a project management standpoint?

It was a complicated process and tailor-made software that required a lot of meetings and work from both sides to bring it to a satisfactory level, and it’s still a work in progress. Some things were done well, but we have asked their team to make changes. However, we wouldn’t have continued working with Nava IT if we weren’t satisfied with what they’ve executed and how. They’ve shown us that we’re important to them and that they’re devoted to the project. 

What did you find most impressive about them?

I don't follow Nava IT's work on a daily basis. I mainly know Igor, who’s very much dedicated to the collaboration. He wants to provide the best software and service.

Are there any areas they could improve?

They understood our requirements immediately on some occasions and came back quickly with solutions. We’ve struggled together on other things, which weren’t what we wanted. However, it wasn’t due to a lack of effort. We’ve had to find the best way of working with them, and overall, they’ve delivered what we want. 

Do you have any advice for future clients of theirs?

Clients that are firm with their ideas and expectations will make it easier for Nava IT to know what they have to do. We didn’t always have a clear picture of what we wanted, but we were able to work together and build the software we really wanted. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We had some really tight schedules, and we wanted everything done as quickly as possible.
  • 4.0 Cost
    Value / within estimates
    We were always able to agree on a price, and Nava IT delivered on it.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer