Other Design
Less than $10,000
Aug. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"People are blown away by the work."

Dec 14, 2020

Chief Communications Officer, Days for Girls International

Jessica Williams

Other industries
Bellingham, Washington
11-50 Employees
Phone Interview
Verified

Natalie McGuire provides ongoing graphic design services for a menstrual equity NGO. For small and large projects, the designer works closely with the client on all of their design-related needs.

Internal and external feedback on the design work has been positive. The designer is talented, professional, and personable. Their efficient project management style makes them stand out from others in the field.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Days for Girls International is an NGO committed to menstrual equity and reducing period poverty around the world by providing menstrual products, supplies, education, and advocacy.

I’m the chief communications officer for the organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Natalie McGuire Designs?

We hired them for graphic design services.

SOLUTION

What was the scope of their involvement?

Natalie (Owner) has helped us build out annual reports and create images for campaigns. For a typical project, she holds a discovery call over Zoom. Once she has a sense of the project, she will submit a proposal with a work scope, deadlines, and estimates. If that works out, the project begins.

If we’re working on a bigger campaign or project, she’ll create a mood board. If it’s a bit smaller, she’ll collect a bunch of images or take out a copy within a Google Doc.

What is the team composition?

For this engagement, I’ve only worked with Natalie.

How did you come to work with Natalie McGuire Designs?

I found her through my network and ended up meeting her at an event. The previous graphic designer I was working with was slow to meet deadlines and didn’t have the best project management.

When she went on maternity leave, I was looking for a new designer. I figured I’d use Natalie because a lot of people recommended her. I’ve had this superior experience with Natalie, and I’ve stuck with her ever since.

How much have you invested with them?

We’ve spent around $3,000 so far.

What is the status of this engagement?

We started working with her in August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People are blown away by the work. Internally, we’re also pleased with the work. Natalie is good at taking direction.

How did Natalie McGuire Designs perform from a project management standpoint?

She works through Trello, managing the project there. She also communicates through there as well. We use Zoom for meetings.

Natalie introduced me to Loom. Often times, we will communicate through that system using video recordings and screenshares.

What did you find most impressive about them?

Natalie is such a talented designer. Her work is generally seamless, and we don’t have a lot of back and forth. She’s professional and down to earth. It’s a good fit.

Are there any areas they could improve?

No, I really don’t.

Do you have any advice for potential customers?

Think through what you want ahead of time. Communicate clearly and follow through on your deadlines. Give Natalie what she needs to do her job well.

RATINGS

5.0

Natalie McGuire Designs

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