Trusted Software Development Partner Since 2002

GOLD VERIFIED

N-iX is an Eastern European provider of software development services with over 1100 full-time experts that power software companies and other innovative technology businesses globally.

  • Delivery centers in Ukraine, Poland, Belarus, and Bulgaria
  • 2017-2020 - one of the Best of The Global Outsourcing 100® providers according to IAOP®
  • Ranked by Inc. Magazine as one of the fastest-growing companies in Europe

Services:

  • Team Extension
  • Software Product Development
  • Big Data & Analytics
  • Cloud-Native Services
  • Software QA & Testing
  • Mobile Application Development
  • Game Development & VR
  • OpenText & SAP Consulting

Expertise:

  • Highload systems
  • Microservices
  • Cloud
  • Embedded software
  • BI & Data Science
  • Machine Learning & AI
  • Blockchain
  • Enterprise VR
  • Enterprise Mobility
  • IoT
  • DevOps

N-iX is among the fastest-growing IT companies in Europe. For the fourth consecutive year, N-iX is recognized by IAOP among The Best of The Global Outsourcing 100® providers

Awards & Industry recognition:

  • 2020-2017 IAOP Global Outsourcing 100 Company
  • 2020 MSP 501 - #304/501 Global Managed Service Providers
  • 2020 CRN Fast Growth 150
  • 2020, 2017 European IT & Software Excellence Awards
  • Q1 2018 Forrester - Now Tech: Service Providers For Custom Software Development
  • 2019-2017 Inc. 5000 Europe
  • 2018-2017 Software 500 Company

Certifications & Partnerships:

  • ISO 27001:2013
  • ISO 9001:2015
  • PCI DSS Compliant
  • AWS Select Consulting Partner
  • Certified Microsoft Gold Partner
  • Certified OpenText Silver Partner
  • SAP Partner
 
$100,000+
 
$50 - $99 / hr
 
1,000 - 9,999
 Founded
2002
Show all +
Lviv, Ukraine
headquarters
other locations
  • 15-B Leiptsyzka St.
    Kyiv, KY 04050
    Ukraine
  • Adelgatan 5
    Malmö 211 22
    Sweden
  • 9500 Koger Blvd. N.
    St. Petersburg , FL 33702
    United States
  • Jana Sobieskiego 1\2
    Krakow, PP 33-332
    Poland
  • Biryuzova St. 10
    Minsk, MI 220073
    Belarus
  • Georgi S. Rakovski 25
    Sofia, 23 1202
    Bulgaria
  • Dimech Street 4 V
    Floriana, FLO 1504
    Malta

Portfolio

Key clients: 

Fortune 500 companies, Gogo, Fluke, TuneIn, HotSchedules, Travelport, OpenText, Lebara, Currencycloud, RateSetter, Deutsche Post, Orbus Software, Code Worldwide, Masmovil, Schibsted Media Group, Ringier, Wargaming, PrettyLittleThing, Weinmann, Cleverbridge, Origin Enterprises, Cardo Systems, KTC, Globacap, Locinox

Software Development Partnership with PrettyLittleThing - a Leading Fashion Retailer in the UK

Csaba Nagyidai, Lead Developer at PrettyLittleThing.com, shares his experience of breaking barriers in cultural fit when embedding an offshore team, the ease of recruitment process with N-iX, and the flexibility it brings in terms of the workforce or adopting new technology.

 

PrettyLittleThing is a fast-growing fashion retailer operating in the UK, the US, Irish, Australian, and French

Robin Morán - N-iX and cleverbridge Experience

Robin Morán, Director of Software Development at cleverbridge AG, talks about the value of a nearshore outsourcing partner, ease of scaling and recruiting, and a culture of trust with the team.

cleverbridge provides global e-commerce, billing and payment solutions for leading digital goods, online services and SaaS businesses.

Learn more:

Energy Management Software for Company's Flagship Product

Rikard Strid, CEO at KTC, reflects on a decade-long history of partnering with N-iX in development of energy management software.

 

KTC enables large real estate owners and enterprises to reduce energy consumption, improve communications, increase security and get control over property remotely through a web browser that monitors and controls the energy network.

 

Learn more:

Dedicated Team for the Leader in Motorcycle Communication Systems

Rachel Kisler, Head of Software at Cardo Systems, shares a story of how they went with N-iX from a small team of quality assurance, to delivering product ready for production. Cardo Systems is the world market leader in Bluetooth and DMC communication and entertainment systems for motorcycle riders. Cardo is an acknowledged market leader in wireless communication systems for motorcyclists. The company has developed the world’s

first Bluetooth communication system for motorcycle helmets. Scala rider products can be found in motorcycle accessory stores in over 80 countries. Cardo has also developed solutions for the leading manufacturers in the field of motorcycles and accessories, such as SHOEI, Schuberth, Ducati, Bell and HJC. Learn more:

https://www.n-ix.com/clients/cardo-systems/

Steven Chilvers - N-iX and Schibsted Experience

Steven Chilvers, Product Manager at Schibsted Media Group, shares his experience of developing the Sysla news website with the N-iX team, the challenges of working with a remote team, and the importance of teamwork, cultural fit and having a team on top of their game. In May 2015, sysla.no, one of the websites developed by the N-iX team, was nominated for Norway`s best niche site of the year award. Schibsted Media Group was

founded in 1839 and is currently one of the leading media players in Scandinavia with operations in 30 countries and over 8000 employees. Schibsted’s present activities are media products such as newspapers, online classifieds, publishing, multimedia, and mobile services. Learn more: https://www.n-ix.com/clients/schibsted/

Dedicated Development Team for Travelport - a Global Travel Platform

Travelport is an industry-leading corporate travel technology that powers how you plan, approve, and book travel while enabling duty of care and traveller safety all from one place. 

Partnership period: June 2017 - present;

Team size: 30+ people;

Technologies: Ruby, Rails, LESS, SCSS, Slim, Docker, Resque; NodeJS, CoffeeScript, Javascript (ES5, ES6),

PostgreSQL, MySQL, Redis, Spine.js, AWS, jQuery, Bootstrap; Cane, Reek, Rubocop; RSpec, Cucumber, Capybara; Grunt, Mocha.js, Should.js, Sinon.js, Wd.js, Selenium.

 

Locomote engaged N-iX to contribute to software development, testing, and enhancing of the existing corporate travel platform. There are three teams on our side collaborating with the client on the product. Each of them comprises 7 professionals: four developers, a Manual QA specialist, a Business Analyst, a Scrum Master/Delivery Lead.

Travelport Locomote is a large-scale project, and we are working in close cooperation with 8 more teams and different stakeholders in other countries. Therefore, N-iX teams take every effort to adjust their working hours to effectively overcome the challenge of time-gap.

Development Center for Lebara - a Global Telecom Company

Lebara is a telecommunications company providing services in many countries around the world, using the mobile virtual network operator business model. Lebara Mobile provides Pay As You Go mobile SIM cards, targeted towards the needs of international communities and migrant workers.

Partnership period: December 2014 - present;

Team size: 120+

people;

Technologies: .Net, ASMX Web Services, SQL, Azure Cloud Service, Azure Service Bus, iOS, Xcode, Swift, Android, Java, Spring stack (MVC, Data, Security), MySQL, Elasticsearch, Spring boot, Hybris OOB stack, JavaScript, jQuery, Gulp JS, NodeJS, JSP, Hybris CMS

 

Lars Hoogweg, CTO at Lebara, talks about the challenges of finding highly skilled developers and what are the advantages of developing products with a dedicated team.

 

Lebara is one of Europe's fastest growing mobile companies with five million active customers, 1,400 employees worldwide, and operations in eight countries.

 

Learn more - https://www.n-ix.com/clients/lebara/

Software Product Development for Agri-Services Group

Jon Rhymes, Head of Technology at AgSpace (part of Origin Enterprises Plc) speaks about their experience of partnering with N-iX to grow its tech capabilities in digitally transforming farming.


Origin Enterprises Plc is a leading Agri-Services group that provides integrated agronomy services. Based in Dublin, it offers value-added technologies and strategic inputs that support the delivery of profitable and

sustainable food production solutions for primary producers.


N-iX dedicated development team has been working on several projects for Origin. They include a solution for optimizing internal systems and processes in the agriculture domain, a mobile application with GPRS tracking available offline, smart planning for farmers, nutrient planning and recommendation solutions, and others. N-iX provides mobile application development, web development, product support (including user interviews with agronomists), project management, software QA and testing, and UI/UX design.

 

Our engineers have developed a mobile app and a number of web applications for Origin. They serve as digital platforms for farmers, agronomists, and product and credit providers offering wide functionality from optimizing cooperation between parties to effective estimation and recommendations in the agriculture sphere. For instance, one of the applications developed by N-iX team is a progressive web application that integrates modern web capabilities and the benefits of the mobile experience.

In order to meet the client’s requirements, the team has thoroughly studied the agriculture domain and various industry specifics.

QA, Software Testing and Tech Support of an Enterprise Product Suite

Stephen Parsons, Development Manager at Orbus Software, speaking about their experience of working with N-iX to build a Dedicated Development Team in Lviv.


Founded in 2004 and headquartered in London, Orbus Software is an independent software vendor and a leading global provider of software solutions for Enterprise Architecture, Business Process Analysis and Application Portfolio Management. Orbus Software

creates products that extend and enhance the Microsoft applications used by millions of people every day: Visio, Word, Excel, PowerPoint, SharePoint and Project Server. Orbus Software has a global customer base which spans North and South America, EMEA, Australasia and Asia-Pacific regions and encompasses both public and private sector verticals.


PARTNERSHIP OVERVIEW

Quality assurance in a distributed environment (Orbus Software development office is located in London) is challenging, especially when you deal with the complex software solution like iServer. It requires well-managed communication, significant background knowledge, and analytic thinking to plan, organize and maintain quality control processes. N-iX Dedicated QA team started the project in close cooperation with Orbus UK-based developers, quickly became an integral extension of the client’s in-house team and proved that it can perform complicated tasks and be responsible for the result. N-iX professionals learned about the technology stacks and business-side of the project using minimum of documentation.They are active participants of quality assurance processes providing proper estimates and requirements clarifications.

At the moment, our team of testers performs all quality assurance operations connected with iServer Suite and a new Orbus product which is currently under development. These operations include:

• Test planning

• Test design

• Test execution

• Evaluation and reporting.

Since the cooperation has initiated, a dedicated team at N-iX has found multiple bugs of various severity and provided the customer with full information about the product quality. Due to the growing volume of work, this year our QA team has grown from four to twelve people and expanded its activity to marketing and tech support.


Development of a Digital Bike Sharing Solution for Bycyklen

Bycyklen is a state of the art bike sharing system with motor assistance and built-in GPS. The service includes more than 1,800 electric bikes for rent and helps local citizens and tourists travel around the Danish capital area.

 

Partnership period: January 2018 - present;

Team size: 16+ people;

Technologies: .NET, JavaScript, Android, jQuery, Microsoft

SQL Server, Windows Services, WebApi, EntityFramework, Android SDK, Android Studio IDE, HTML, CSS (Sass/Less), TFS, InstallShield

 

N-iX team is working on 3 core tasks:


  • Maintenance of the backend of the existing applications (an admin website, an end user website, and a tablet application);
  • Developing new mobile applications (Android and iOS) for the existing bikes and new generation bikes (which can be completely operated with a new mobile app);
  • Software Quality Assurance services.

 


Currently, N-iX engineers are working on user-management and implementing basic flows to rent a bike and start a trip. Also, the team is performing integration with payment systems, Open Street maps, sms providers, e-mail providers, and train providers.

Game Development and Art Outsourcing for Tempo Storm

Tempo Storm is a professional esports organization featuring some of the best players and casters in Hearthstone, Heroes of the Storm, League of Legends, The Fighting Game Community (FGC), FiFA, and World of Warcraft.


Andrey "Reynad" Yanyuk - CEO and Founder at Tempo Storm, talks on how he chose N-iX as a partner to develop his new game.


Learn more:

Advertisement Platform Development for immersive in-app ads in AR, VR, and mobile games.

Emilio Lando - CTO Client at Adverty, on how a partnership with N-iX helped them launch advertisement platform for immersive in-app ads in AR, VR, and mobile games.


To learn more about N-iX Game & VR Studio visit - gamedev.n-ix.com

Customizable Enterprise Mobility Solution for Industry Automation Image

Customizable Enterprise Mobility Solution for Industry Automation

SCHAD (now part of Fluke Corporation) provides enterprise asset management solutions based on SCADA and CMMS systems. Its applications are used by global leaders in manufacturing, automotive, utilities, and other industries enabling them to automate operations and prevent equipment failure. Partnership period: 2013 - present; Team size: 10+ people; Technologies: Java, PhoneGap, AngularJS 1.x, HTML5/CSS3/JavaScript, PouchDB,

Java 8, Spring 4, CouchDB, MQTT, Apache ActiveMQ, Apache Maven, Apache Tomcat, IBM Maximo   The client needed to build a solution based on the legacy product EXTEND7000. SCHAD also required a hybrid mobile application that would be accessible on multiple platforms and would have offline and online data synchronization. The software product had to be customizable depending on specific business requirements to meet the varied need of the company’s clients. N-iX engineers built the architecture of the solution to meet the growing customization and scalability challenges. The developers have worked on the server-side, back-end, and front-end components of the product created a hybrid mobile application based on PhoneGap framework and implemented online/offline mode synchronization.
Dedicated Development Team for Travelport Locomote - a Global Travel Platform Image

Dedicated Development Team for Travelport Locomote - a Global Travel Platform

Travelport Locomote is industry-leading corporate travel technology that powers how you plan, approve, and book travel while enabling duty of care and traveller safety all from one place. 

Partnership period: June 2017 - present;

Team size: 26+ people;

Technologies: Ruby, Rails, LESS, SCSS, Slim, Docker, Resque; NodeJS, CoffeeScript, Javascript (ES5,

ES6), PostgreSQL, MySQL, Redis, Spine.js, AWS, jQuery, Bootstrap; Cane, Reek, Rubocop; RSpec, Cucumber, Capybara; Grunt, Mocha.js, Should.js, Sinon.js, Wd.js, Selenium.

 

Locomote engaged N-iX to contribute to software development, testing, and enhancing of the existing corporate travel platform. There are three teams on our side collaborating with the client on the product. Each of them comprises 7 professionals: four developers, a Manual QA specialist, a Business Analyst, a Scrum Master/Delivery Lead.

Travelport Locomote is a large-scale project, and we are working in close cooperation with 8 more teams and different stakeholders in other countries. Therefore, N-iX teams take every effort to adjust their working hours to effectively overcome the challenge of time-gap.

Data Science and Business Intelligence for a Global In-flight Connectivity Provider Image

Data Science and Business Intelligence for a Global In-flight Connectivity Provider

Gogo is a leading provider of in-flight connectivity and entertainment with over 20 years of experience and more than 1,000 employees.

Partnership period: January 2017 - present;

Team size: 30+ people;

Technologies: AWS, Spark, Hadoop, Tableau, R, Scala, Pig, Hive, Python, SQL.

 

Gogo has been a North American market leader in

air-to-ground connectivity for over 20 years. It is a growing business that needs to support business functions and decisions with analyzed and prepared data. Therefore, Gogo has decided to extend their team capacity with N-iX team in Eastern Europe as a part of their 24/7 data development and support. N-iX was able to allocate a team of specialists with vast experience in AWS, Hadoop, Apache Spark, Tableau etc. Currently, the dedicated team is engaged in:

The scope of services and expertise provided by N-iX includes Big Data, Data Science, Data engineering, Data Governance, DevOps, Business Intelligence and Analytics. N-iX team works alongside Gogo internal team on various projects and helps cover gaps in such technologies as AWS, Spark, Hadoop, Tableau, R, Scala, Pig, Hive, Python, HBase, GeoServer, Angular JS and SQL.

Cloud Solution Development for Vable - a UK-based Content Automation Company Image

Cloud Solution Development for Vable - a UK-based Content Automation Company

Vable is a UK-based content automation platform that helps companies across the globe manage information from various sources in one place and deliver the most relevant content to their audience.

Partnership period: 2015 - present;

Technologies: Python, Java, AWS, Java 8 / Spring Boot, AngularJS, Angular 6, HTML5/CSS3, MySQL, MongoDB, Elasticsearch, Redis,

Ansible, Docker / Swarm, Consul, NodeJS, RabbitMQ

Expertise delivered: Cloud Solutions, Machine Learning and AI, UI/UX, High Load Systems, DevOps, Microservices Architecture, Business Intelligence

Vable needed a dedicated development team to build a new solution from scratch implementing efficient technologies, including Angular 6, NodeJS, Amazon Web Services, RabbitMQ, to name a few. They planned to launch a cloud platform based on the idea of their existing on-premise product to cover the greater scope of business cases and serve a wider audience.

Vable decided to shift its business focus and target not only the legal sphere but also other sectors, including education, business, healthcare, etc. N-iX has helped the company to shape a new business model and implement it in the new cloud-based solution. Our team has built a new software architecture, created a modern UI/UX design, developed advanced functionality, and provided professional quality assurance.

Dedicated Development Center for a Global Telecommunications Company Image

Dedicated Development Center for a Global Telecommunications Company

Lebara is a telecommunications company providing services in many countries around the world, using the mobile virtual network operator business model.

Partnership period: December 2014 - present;

Team size: 120+ people;

Technologies: .Net, ASMX Web Services, SQL, Azure Cloud Service, Azure Service Bus, iOS, Xcode, Swift, Android, Java, Spring stack

(MVC, Data, Security), MySQL, Elasticsearch, Spring boot, Hybris OOB stack, JavaScript, jQuery, Gulp JS, NodeJS, JSP, Hybris CMS

 

N-iX has been working with a global telecom brand Lebara since December 2014, having built a development center that consolidates a wide range of expertise – software development, quality assurance, business intelligence development and operations, application support, database administration, infrastructure support – everything is in one place.

The scope of cooperation encompasses support of the company’s core functions and innovations and covers a full range of Lebara services and internal operations. N-iX team is responsible for code quality, stability, high performance, and maintainability in such products as Lebara Money, MyLebara, Lebara Mobile, Community, 4G, a Campaign Management Tool, and others.

Cloud-based Payments Platform Development for Currencycloud - a Renowned FinTech Company Image

Cloud-based Payments Platform Development for Currencycloud - a Renowned FinTech Company

Currencycloud is a B2B platform delivering Cross Border Payments as a Service.

Partnership period: 2013 – present;

Team size: 20+ people;

Technologies: Ruby, Ruby On Rails, JRuby, Sinatra, KnockoutJS, Cucumber, AWS.

 

Currencycloud required a dedicated development team with strong engineering skills and FinTech expertise to enhance and

support its payments platform. The engineers had to create a secure and flexible web application on the basis of the Payment Engine as well as develop a new improved version of Currencycloud RESTful API.

N-iX team has enhanced the functionality of the platform including the APIs, core banking and payments services, customer-facing features, etc. Also, the developers have built Currencycloud Direct, a responsive web app that allows the platform users access the Payment Engine without requiring any integration.

Value delivered by N-iX:

  • Long-term cooperation on the platform ensuring deep expertise of the development team in the client’s services;
  • Timely delivery of multiple functionality upgrades powered by innovative and efficient tech stack;
  • Ensuring the scalability and security of the solution, its flawless performance, and compliance with fintech regulations.
Fintech Solution Development for a Global P2P Lending Platform Image

Fintech Solution Development for a Global P2P Lending Platform

RateSetter is an award-winning peer-to-peer lending platform operating in the UK. The company was founded in 2010 and is now widely regarded as one of the world’s fintech leaders.

Partnership period: May 2016 - present;

Team size: 25+ people;

Expertise delivered: Cloud Solutions SOA, Microservices, Identity and Access

Management.

 

RateSetter addressed N-iX with a need to extend the team to cope with large amounts of technological tasks. Since they couldn’t access enough resources in London, the client considered nearshoring to Eastern Europe. The decision to cooperate with a team at N-iX has been influenced by the positive references and the vendor’s vast experience in fintech industry.

N-iX gathered a mature team of specialists in the most innovative technologies. The developers are engaged in software architecture design and development, quality assurance, and other engineering operations. The dedicated development center at N-iX has helped the client to accommodate rapid growth of their business and facilitate continuous service improvements.

US Hospitality Leader's Team Extension in Ukraine Image

US Hospitality Leader's Team Extension in Ukraine

HotSchedules is a US-based company providing one of the most popular employee scheduling and labor management solution in the restaurant industry. 

Partnership period: April 2015 – present;

Team size: 28+ people;

Technologies: MS SQL, Spring, REST, Backbone/Marionette, ReactJS, Android, ObjectiveC.

 

HotSchedules is one of the most

popular and trusted labor management solutions inside the US. However, built on JSP technology, with time the system started to require modernization.

N-iX dedicated team, which consists of 19 developers and 8 QA specialists is currently working on HotSchedules transformation moving it from JSP to REST + Backbone. Project development is quite challenging due to short iterations (release every 2 weeks), high load and high-quality requirements.

Embedded Software Development for a Digital Pen Manufacturer Image

Embedded Software Development for a Digital Pen Manufacturer

Anoto is a global leader developing digital writing and drawing solutions.

Partnership period: 2007 - present;

Team size: 10+ people;

Technologies: C++ (MS VS6/VS2005/VS2008), C# (MS VS2005/VS2008), Win32 API, NSIS, .NET, WCF, WPF, Wise installation studio; libraries: STL, BOOST, MFC, ATL, OOA/OOP, UML and XML.

 

N-iX dedicated

development team for Anoto has been involved in the development of Forms Design Tool , a plugin for Adobe Acrobat Professional that allows the user to generate a paper layout with the Anoto pattern; penDirector , an app that synchronizes, controls and manages digital pen behavior using existing SDKs and allows synchronization of data between a PC and a digital pen through Bluetooth and USB; penUpgrader , an application for updating pen firmware; AFP Document Tools , an application to show how digital paper can be designed, printed and viewed with AFP and many more.
QA, Software Testing and Tech Support of an Enterprise Product Suite Image

QA, Software Testing and Tech Support of an Enterprise Product Suite

Orbus Software is the sole developer and distributor of iServer Product suite worldwide.

Partnership period: April 2015 – present;

Team size: 35+ people;

Technologies: TFS, ASP MVC, C#, SalesForce API, Azure Database, jQuery, AngularJs, Umbraco (CMS), HTML, CSS, Javascript.

 

N-iX Dedicated QA team started the project in close cooperation

with Orbus UK-based developers, quickly became an integral extension of the client’s in-house team and proved that it can perform complicated tasks and be responsible for the result. 

At the moment, our team of testers performs all quality assurance operations connected with iServer Suite and a new Orbus product which is currently under development. These operations include:
• Test planning
• Test design
• Test execution
• Evaluation and reporting.

Sports VTS Image

Sports VTS

SportsVTS is a US company that creates simulated reality training experiences, allowing athletes to combine real-world repetitions within the immersive VR environment.

Project overview:

Partnership period: November 2016 - Present;

Team size: 16+ people;

Technologies: Unreal Engine, Oculus, Optitrack System, Maya,

Autodesk.

 

A strong team of VR experts at N-iX specializing in 3D graphics, animation, Unreal Engine, Oculus, Optitrack Motion Capture System, and other technologies developed QBSIM, a realistic simulation solution integrated with the latest VR hardware.

Value delivered by N-iX

  • VR solution backed by gigabytes of data about the top NFL players;
  • Ultra-realistic 3D Graphics;
  • Data performance tracking and analytics;
  • Integration with Motion Capture System.

N-iX Company Video

N-iX is an Eastern European IT company with over 15 years of excellence as a reliable technology partner for innovative companies.

Our Story: N-iX started out as Novellix — a product startup founded by Andrew Pavliv and two other partners in Lviv, Ukraine back in 2002. Novellix was developing Novell’s applications for Linux platform. This activity got attention from Novell’s top management, which

resulted in Novell acquiring the technology from Novellix and becoming the first customer of re-branded N-iX. Since then, N-iX business model became Service as a Product.

Nowadays N-iX is among the fastest-growing IT companies in Europe. For the last three years, N-iX grew 331% and made it to the rankings of Inc. 5000 Europe and Software 500. For the second consecutive year, N-iX is featured in the list of the Top 100 Global Outsourcing Companies by IAOP.

N-iX supports a nationwide IT industry development being a founding member of Lviv IT Cluster and a member of IT Ukraine Association. N-iX hosts and co-organizes Garage48 international startup hackathons, community meetups such as GameCraft, as well as supporting innovative education initiatives. Moreover, N-iX is co-organizer of IT Arena 2017, the biggest tech event in Eastern Europe.

Strategic Partnership Encompassing R&D and Professional Services

StreamServe (now part of OpenText) is a leader in dynamic document composition, document process automation and enterprise output management. 

Partnership period: 2005 - 2014;

Team size: 37+ people;

Technologies: C++, .NET, MFC, Visual Studio 2005, JBoss AS, LDAP, Oracle, MS SQL Server, XDP, XFA, XML, AFP, MFC, COM, Stingrey, data providers (ODBC, MQ series, SAP, BAAN, Movex, etc), Solaris operating

systems, Oracle, MS SQL, UNIX systems, Java.

For the 9 years of cooperation, StreamServe’s nearshore team at N-iX has contributed to the development and testing of the above listed StreamServe products, special areas of involvement being development and testing of products’ server-side components, modules, drivers and web applications.

StreamServe’s Professional Services team at N-iX was launched in 2005 as a pilot project to enhance the client’s in-house team. Today, the team includes 20+ specialists that align OpenText StreamServe™ on customers’ sites worldwide including the client’s home country.

Reviews

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SaaS Web Application for Automotive Company

"The best thing is the fast response and good communication. Team members are very collaborative and easy to manage."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2020 - Ongoing
Project summary: 

N-iX developed a cloud-based SaaS application for an automotive company. The client's PoC was produced with a bi-weekly Agile Scrum process.

The Reviewer
 
10,000+ Employees
 
Austria
Manuel Schwarz
Eng Manager of Data & Analytics Services, AVL
 
Verified
The Review
Feedback summary: 

N-iX created a successful POC. Its external security and code quality was praised by stakeholders. Currently, the productive version is being developed. The team provides exceptional technical skills and extraordinary organization.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

AVL is the world's largest independent company for the development, simulation and testing of powertrain systems (hybrid, combustion engine, transmission, electric drive, batteries, fuel cell and control technology) for passenger cars, commercial vehicles, construction, large engines and their integration into the vehicle.

We are an Austrian-based automotive consulting firm, as well as an independent research institute with more than 11.500 employees worldwide. In my current role as an Engineering Manager for Data & Analytics services at AVL, I'm responsible for the realization of Software-as-a-Service (SaaS) applications for new business areas with the latest technologies like cloud computing, big data, and advanced analytics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N-iX, and what were your goals?

The company has been hired to realize new cloud-based SaaS offers inclusive the operation with modern methodologies like DevOps. Today it isn't easy to find experienced people on the market in this area with the right skills. For this reason, we have decided to go with an external partner to develop our vision and give us the possibility to focus more on business-related topics.

The Software Development Lifecycle (SDL) process has been changed in the last few years with new methodologies (agile requirements and continuous delivery) and technologies (cloud, big data). The result is a much faster release cycle in a more complex technology environment. Instead of building up the essential skills from the beginning, we at AVL decided to go with an experienced partner.

SOLUTION

How did you select N-iX and what were the deciding factors?

For the selection of the right partner, we did a comprehensive evaluation process with six core steps:

  1. Definition (objective) Region and Criteria o Company o Location o References o Experience o Methodology o Scalability o Technology o Commercial o Communication o Intuition
  2. Search (long-list) > ~ 50 companies
  3. Screening (short-list) > 4 x near-shore and 4 x off-shore
  4. Workshop (on-site)
  5. Comparison (evaluation catalog)
  6. Selection ~ The overall process was aligned with Gartner.com, and for the creation of the long-list, we used a lot of different online sources like Glassdoor, Google, Clutch, Aciety, and Gartner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In general, the project was split up into two phases. The first part was to understand the business requirements, make an architecture proposal, and prove technical capabilities. Furthermore, for general topics like automated testing, CI\CD, and DevOps processes, concept documents where created. The PoC was developed with a bi-weekly agile scrum process.

How many people from the vendor's team worked with you, and what were their positions?

The team composition is about ten people with business and technical skills:

  • Business Analyst
  • Scrum Master
  • UI/UX Designer
  • Front- and Backend developer
  • Tester
  •  Architect
  • Team Lead  
  • DevOps Engineer
RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The realization of the PoC was successful, and the feedback of an external security and code quality audit done by Acropolium was good. At the moment, we are in the development of the productive version, which should go online by the end of the year.

Describe their project management style, including communication tools and timelines.

Communication and alignment meetings are very simple. The availability is excellent, and it's easy to work remotely on a daily base with the team. As a result, we already have two additional projects with the company established since the beginning of the year.

These projects are a little bit different from this project. Other technologies are required for the realization. In general, the company has a lot of resources and is able to scale up very fast. This was also one primary criterion in the evaluation. Overall we have about 25 employees from N-iX working on projects.

Classic project management activities could be improved because we need to force them from time to time to provide information and take action. But in general, they are very organized, and everything is well documented and communicated.

What did you find most impressive or unique about this company?

The best thing is the fast response and good communication. Team members are very collaborative and easy to manage. Moreover, management is also very open and flexible. Regular meetings with the delivery managers and CEO are established quarterly to track business activities.

Are there any areas for improvement or something they could have done differently?

As already mentioned, the "general" project management activities could be improved to track open topics, show the project state continuously (are we on track, …). Furthermore, the selection of the right people was a problem in another project. Sometimes it happens that they are not listening entirely to the business needs and problems, which leads to discussions and challenges later.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Results have been delivered as planned all the time.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Very good. They are commited to deliver quality in time.
  • 5.0 NPS
    Willing to refer

Web Dev for Online Retail Company

"The team is highly professional, and their skill set is right on point."

Quality: 
4.5
Schedule: 
4.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2018 - Ongoing
Project summary: 

N-iX provides software development resources to augment the internal staff, and their work involves front- and backend development. They work from existing requirements, and they also support testing efforts.

The Reviewer
 
201-500 Employees
 
Manchester, United Kingdom
Lead Developer, PrettyLittleThing.com
 
Verified
The Review
Feedback summary: 

N-iX's resources have enabled the business to do more work much quicker. The team addresses any issues that arise very professionally, and their project management is seamless. They are a skilled partner who takes their time to understand requirements in order to identify the right resources.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the lead developer at PrettyLittleThing.com, an online retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

We needed to expand our local team with an offshore-based development team.

SOLUTION

What was the scope of their involvement?

N-iX provided individual team members to expand our team capacity, and they do software development. We layout the groundwork with our requirements and they then write the software for us.  They do front- and backend development, and they provide testing capacity as well.

What is the team composition?

We work with 7–8 people, including a project manager from their side. On my team, there are two people from N-iX.

How did you come to work with N-iX?

When I started working with the company, they already had a contract with N-iX. I am involved in recruitment on our side. Whenever there are recruitment needs, we explore the opportunities offered by N-iX.

What is the status of this engagement?

We started working together in May 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We can expand resources and manpower more rapidly now than if we didn’t utilize them. Speed is of the essence. They’re really professional, and I highly approve of them.

How did N-iX perform from a project management standpoint?

We had a few people who weren’t really a great fit for the project but from a management perspective, N-iX handled it very professionally. The solution isn’t always to remove the person.

They move people around, and, when necessary, replace them. From a project management perspective, it’s been very smooth and professional. We use Slack and Jira.

What did you find most impressive about them?

The team is highly professional, and their skill set is right on point. They took an extreme amount of time, compared to other companies I’ve worked with, to gather the exact requirements needed to provide the best service and people for that service. 

They have several conversations to gather the exact requirements, and they provide a resource that fits our needs almost exactly the first time.

Are there any areas they could improve?

The team is really good in terms of listening to our needs and providing services. The only thing that we sometimes struggle with is that some of the candidates might not have the necessary language skills. We never had any proper technical issues with most of the candidates. 

We usually sort this out quite quickly if we see that the language barrier is going to be a potential issue. This can be improved with training. When you need to resource fast, sometimes it’s better to wait for another person than to train the one you’ve got.

Do you have any advice for potential customers?

Be very honest with your requirements because N-iX will accommodate you properly.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • N/A Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Game Dev for E-Sports & Entertainment Brand

“They’re hungry for opportunity, and they’ve done a great job with the work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Nov. 2018 - Ongoing
Project summary: 

N-iX serves as a long-term development partner for an e-sports and gaming company, assisting them in creating their first game. Using Unity, they’re focusing on programming, asset creation, and art.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Andrey Yanyuk
CEO, Tempo Storm
 
Verified
The Review
Feedback summary: 

Despite a few early hiccups in communication, the team has impressed the internal staff with their overall quality of work. They often complete tasks ahead of schedule, making effective use of several project management tools. Their reliability and enthusiasm added value to the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an interactive media company specializing in e-sports and gaming.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

They’re developing the first video game that we’re launching as a company.

SOLUTION

What was the scope of their involvement?

They’re doing a full-cycle development for the program. That includes programming, asset creation, art, and more. The game is being built with Unity. We’re handling game design on our end, and our team hired others for the story and music. Our company specializes in the distribution and marketing of games, so we’re designing the scope for their team to execute. The final app will be made available for iOS, Android, and web browser users.  

What is the team composition?

We started off with a team of about 4–5 people, and I would interface with the project manager. However, we truly had all of their resources within our reach. We’ve been ramping the team up and have about eight people at this point. Later this year, we’ll have a team of 20.

How did you come to work with N-iX?

We started with a similar vendor, but I was very dissatisfied with their work. This time, I wanted to make sure I did my due diligence while hiring a new team. I talked to a few CEOs in my area, and they pointed me to Ukrainian and Polish developers. That made sense to me because there are a lot of great game studios in those countries right now. I was born in Ukraine, so I met with several vendors there. N-iX seemed to be the best choice for us. 

How much have you invested with them?

We spent about $1,300,000 on their work. 

What is the status of this engagement?

The project started in November 2018, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At this point, we’re still in the development phase. However, they’re super quick to communicate and complete tasks according to the schedule. There were some hiccups due to communication on our end. Otherwise, they’ve been ahead of schedule since we’ve started working with them. 

How did N-iX perform from a project management standpoint?

As long as we communicate very clearly and are descriptive, their project managers can stay on top of delivery dates. We used Trello and Discord for project management. They’re able to build out our features quickly that way.

What did you find most impressive about them?

They’re a very established, reliable company. They have a really good track record for software development. The game development team is relatively small, so they’re very eager to handle full-cycle development and asset creation. They’re hungry for opportunity, and they’ve done a great job with the work. It was a great time to give them a project with a large scope.

Are there any areas they could improve?

At first, I wished they asked us to elaborate more on concepts that they didn’t understand. For instance, if we said something offhand, they’d move to development without necessarily discussing all the details first. That created hiccups early on, but it’s also my fault for not communicating details as clearly as needed.

Do you have any advice for potential customers?

We’ve been working with them for a while now, and they set a pretty high bar for developers. I’d definitely recommend them.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Art Design for Gaming Company

“The team at N-iX is full of true creatives, they are inspired by and excited about their projects.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2019 - Ongoing
Project summary: 

N-iX provides design work for a gaming company. Their team is responsible for everything from concept art sketches, 3D rendering, and animating objects to ensure they function within the game.

The Reviewer
 
2-10 Employees
 
Boston, Massachusetts
Andrew Trese
CEO, Trese Brothers Games
 
Verified
The Review
Feedback summary: 

The art has been met with overwhelmingly positive feedback from the gaming community, who are excited about the quality of the new game graphics. N-iX establishes a smooth workflow, checking in with the client throughout the process. The team is creative and personable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder, art director, and CEO of Trese Brothers Games. We have been creating games for desktops and mobile phones for almost ten years now.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

We are always growing and we want every game to be bigger and better than the last one. Our team needed professionals that could augment our team to provide the visual aspects of the game.

SOLUTION

What was the scope of their involvement?

N-iX helps us with the full lifecycle of the production of video game art. They have become our entire art team. On our end, we start with a vision of what we want the end product to look like. We provide a set of inputs, references, and descriptions of what we’re looking for.

Their team of 2D artists creates concept art sketches and drafts so we can get a feel for how it will look. Then, we work with them to improve that direction and make it a very specific image of a character, environment, or weapon. Once we’ve gone through that concept and process, those deliverables are handed over to the 3D modeling team.

That team recreates the object in 3D and adds texture. Finally, the object goes to the animation team that animates human characters. They ensure everything moves naturally and complete all of the required actions for the video game. 

What is the team composition?

We started with a team of two, but at the height have had up to nine members of the N-iX team working with us. On average, there are about six people working on our project.

How did you come to work with N-iX?

We had worked with a previous vendor but were looking for a team with greater manpower and art quality. Our team interview about 15 studios over the course of three months. We ended up selecting N-iX because they were communicative and willing to work with us. They also had a strong portfolio of work.

How much have you invested with them?

We have invested between $250,000–$500,000.

What is the status of this engagement?

Our ongoing engagement with N-iX began in July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have shared a lot of the art they’ve created within our community to build excitement about the new game. The feedback we’ve gotten on the new art has been incredibly positive. People are extremely excited to see us taking things to the next level. All of our customers recognize the leap in quality we’ve taken by switching to N-iX.

N-iX gives us the ability to ramp things up and down depending on need. With them, we have the flexibility to deliver results faster. Our community is already seeing in advance how working with them has increased the quality of our art.

How did N-iX perform from a project management standpoint?

We really appreciated that they assigned a project manager on their side. We always had someone there to make sure everything is moving smoothly. Additionally, they have a project lead for each of the different disciplines.

Their communication has been top-notch. N-iX is always on the ball for us. They’re fun to work with. Whenever we have new requirements or delays, they’re flexible and able to keep up.

What did you find most impressive about them?

The team at N-iX is full of true creatives, they are inspired by and excited about their projects. Even though it’s our project, they take it on as theirs. They apply a level of engagement and interest to every aspect of the process, which helps them achieve the creative result we’re looking for. Their team pays attention to details and produces things that are at the level of beauty we need. 

Are there any areas they could improve?

We’re a small team and we do all of our project management in house. Initially, we integrated them into our system of managing projects. In hindsight, their system was better suited for a larger team and we should have switched over earlier than we did. Otherwise, we are very happy with their work and are planning our next project. 

Do you have any advice for potential customers?

Since this is a creative endeavor, it’s important to know exactly what you want. If you don’t have specifics, you might not get what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Nearshore Development for Billing Management Firm

"I also appreciate that they do a good job of feeling invigorated and integrated into our company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2018 - Ongoing
Project summary: 

N-iX provided a full nearshore software development team. They worked on projects that weren't part of the core product by constructing new modules for the platform. 

The Reviewer
 
201-500 Employees
 
Cologne, Germany
Robin Moran
Director of Development, cleverbridge
 
Verified
The Review
Feedback summary: 

N-iX worked effectively in two-week scrum cycles and was very transparent about all projects. They were communicative and possess great English skills. Their team was fully integrated into the client's company and communication structure. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of the software development department for an organization called cleverbridge a.g. We provide global billing for B2C and B2B software customers around the world. The solution takes care of everything that occurs after clicking the checkout button, including compliance, fraud detection, and billing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

We were looking to scale up our company. Because of the requests we have, we can’t foresee how much work there will be in a single year. In Germany, it’s difficult to scale up quickly because there is a prolonged recruiting process.

SOLUTION

What was the scope of their involvement?

We were looking for partners in the software industry that could provide full teams that could work together on a single part of code. N-iX was our nearshore software development team. Critically, they had already worked together, as we wanted to skip the team-building aspect of development.

Eventually, they worked on a part of our software development that wasn’t in the core product. We have a GraphQL that fed information to N-iX. They consumed the information and built new modules around it. Their team works in two-week scrums.

What is the team composition?

The full team is nine people. We have a lead developer, QA tester, two UX designers, a product manager, and three full developers. There is also someone who works as a scrum master and developer.

How did you come to work with N-iX?

We had a recent graduate who had extensively researched nearshoring, so he had a full list of partners in Europe that we contacted. Eventually, we settled on N-iX.

What is the status of this engagement?

The project started in August 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our chief metric is based on scrum. They have an agile team that works along two-week iterations. Every two weeks, we are presented with what they did and we review the work they’ve done. We are constantly discovering insights on which direction we go.

They continue to work well in this framework and there are no questions on what they’re going to deliver. We have dedicated programmers that are very transparent on how the next iteration will go. The deliverables depend on what the clients want.

How did N-iX perform from a project management standpoint?

From a budget perspective, we pay an amount of money that ensures there will be people working and enough skills to achieve goals. If one person stops working, they will automatically fill the gap. I’ve been in constant contact with them. There’s great connectivity between our offices. I go over to Ukraine once a year.

What did you find most impressive about them?

The amount of communication is great. I have a weekly call with their business counterpart, which is outside of the team. The developers are in daily communication with our in-house team and give weekly updates to product owners. Their English is amazing.

I also appreciate that they do a good job of feeling invigorated and integrated into our company. They're part of our staff meetings and are on our communication channels.

Are there any areas they could improve?

When we initially hired them, they didn’t have a standard scrum process or QA system in place. It would be better if they had clear standards from the beginning.

Do you have any advice for potential customers?

It’s very important to give them as much transparency and openness regarding communication as possible. If you trust them, they can actually work in an independent way. There’s far more incentive to give 100% if you’re completely open and handle them as if they were part of your company.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA & Dev Support for Enterprise Software Firm

“They take their customer engagement very seriously.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

N-iX has recruited and provided ongoing staff augmentation for a development company that provides enterprise architecture software for transitioning companies. Their team ranges widely in areas of expertise.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Stephen Parsons
Software Developer Manager, Orbus Software
 
Verified
The Review
Feedback summary: 

The additional staff recruited have been incredibly helpful to the everyday processes of their client, accelerating project launches. N-iX has been extremely accommodating over the years of work, addressing issues immediately after they arise and demonstrating commitment to their client’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the development manager at Orbus Software. We make enterprise architecture software, that helps companies transition from their current state to their future. We provide a desktop offering to process all the needs a business might have while undergoing that process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

When we first engaged them about four years ago, we initially engaged them to help bolster our QA staff. Our testing was very stretched and not very advanced at that point and hiring in London at competitive salaries is very difficult. We started with 4–5 QA engineers and now we’ve evolved to have 50 plus employees with them.

SOLUTION

What was the scope of their involvement?

Our team with them now ranges from QA to automation engineers, full-stack developers, support staff, product owners, scrum masters, and technical writers as well.

They’re very good at being able to screen and pre-select candidates for us. That helped us recruit much more quickly than we would have been able to otherwise. They’ve helped us especially target the areas that we want, which allows us to get people with specialized skills depending on what our needs are.

What is the team composition?

We are a little different from their normal clients, but they’ve been very accommodating of that, which we appreciate greatly. We have various members of our N-iX teams working with other developers in London directly. We really don’t have two separate hierarchies, so it’s much more like we have an overall integrated development team.

How did you come to work with N-iX?

My CEO found them when we were looking at several different outsourcing options, and they stood out to us at the time.

What is the status of this engagement?

We started working together sometime in 2014 and are continuing to do so together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s difficult to say, because we don’t give them specific chunks of work to complete themselves, since they are integrated into our in-house teams. However, our recruitment has certainly been more effective, but our overall business processes have become much more efficient and easier to launch as well.

How did N-iX perform from a project management standpoint?

I find that their work ethic is very good. They’re very committed and highly intelligent and it really shows in their ability to provide us with a large pool of very qualified people.

What did you find most impressive about them?

They take their customer engagement very seriously. They always try to accommodate requests we have and do everything they can to improve our satisfaction and engagement with their company.

They’re also very engaged with us, so I’ve probably spent over 6 months actually working in their office across different trips, and it’s really helped to build a more solid relationship between our two companies.

Are there any areas they could improve?

I can’t think of anything off the top of my head. They’ve been so accommodating that if we ever had any issues, they handled them and did whatever they could to work with us better as quickly as they could.

Do you have any advice for potential customers?

I can’t stress the value of meeting their team directly enough. The more closely you engage with them, the better their motivation and understanding they’re going to have about your company, and vice versa.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development Support for Bikesharing Service

"The high reliability of their service stands out to me."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

N-iX provided an outsourced development team that integrated with in-house agile methodology. They worked on IT management and mobile app development.

The Reviewer
 
11-50 Employees
 
Denmark
Igor Terzi
CIO, BikeShare Danmark A/S
 
Verified
The Review
Feedback summary: 

The team has delivered capable support with no downtime. N-iX has integrated well with internal scrum processes. They have the structure and professionalism of a larger firm with the flexibility of a smaller firm.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of BikeShare Danmark, the operating company of the brand Bycyklen, the official bike-sharing service in Copenhagen. At the moment, we have a fleet of bikes operating through an IT system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

We needed them to provide and manage an extended team of resources. Previously, we were collaborating with a smaller company, and we wanted to develop a better-structured process and find someone more professional in dealing with business requests.

SOLUTION

What was the scope of their involvement?

We have an extended team model with N-iX, meaning that we don’t differentiate between internal and external resources, and instead work together as one team. We rely on a scrum agile process with product ownership provided from our side and development, QA, and scrum master roles by N-iX.

What is the team composition?

N-iX has provided 6–10 people to our project, including software developers, QA testers, data scientists, and a scrum master.

How did you come to work with N-iX?

We wanted a mix between the structured, professional, and reliable approach that’s normally provided by bigger companies and the quick decision-making process and flexible organization and customization that we’d normally get from smaller companies. We looked at a number of companies, and it was quite hard to find a business partner that could fulfill both criteria. However, N-iX proved structured and reliable on one hand, and flexible and transparent on the other, so we chose them.

How much have you invested with them?

We’re spending about $300,000–$400,000 per year.

What is the status of this engagement?

We started working with N-iX in January 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our bike sharing platform has operated reliably and I don’t remember any significant downtimes during our engagement that have been caused by software. The high reliability of their service stands out to me.

Also, we’ve just released Android and iOS apps, and those have become an integral part of our overall architecture. Now users can operate the bikes through the apps, whereas previously they were using tablets integrated into the bikes. That was a big step forward for us.

How did N-iX perform from a project management standpoint?

We’re very satisfied with this company and their team. They’re very flexible and we have an efficient collaboration using a scrum process as opposed to a classic project management approach. It’s generally a challenge to have a distributed scrum, with different parts of an organization working in different countries, but in this case, the work was very transparent and efficient.

What did you find most impressive about them?

They bring an open-minded, transparent, and flexible approach, combined with a highly professional and structured company organization. This is the unique aspect of N-iX in my opinion, given that, in many other cases, we only get one of those two. In this case, we have both. We have a structured company we know we can rely on, and an agile, quick, flexible delivery process.

Are there any areas they could improve?

I hope N-iX grows further and remains flexible and quick in the decision-making process. I also hope they’ll take on more product development and ownership as a company, which they absolutely have enough potential for. In my opinion, it would be great if they used that potential.

Do you have any advice for future clients of theirs?

Be clear about your requirements and specify what kind of team profile is required for the task, then have an open discussion with their managers to find the best possible structure for the project. Once it works for both sides, I’m sure it will continue to work for quite a while.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were many deadline changes because of client requests.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

System and App Development for Agri-Services Group

“N-iX is highly skilled, transparent, and very well structured.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

N-iX contributed frontend and backend developers, DevOps and DBA resources, and UX/UI designers for many product builds. The agricultural mobile and web apps involve PostGreS database, Java, and Angular.js.

The Reviewer
 
1001-10,000 Employees
 
Ireland
Principle Engineer, Agri-Services Group
 
Verified
The Review
Feedback summary: 

The high caliber deliverables N-iX has produced were universally positively received. These products leverage weather data, satellite imaging, and cutting-edge technology into easy-to-use tools that empower users and simplify business processes. The team was reliable and collaborative.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the principal engineer at a global agricultural products and services provider. We have a significant presence in Europe and are just starting to expand into other regions. Our agronomy advice is based on the science behind the products that we sell. We advise farmers on how to get the best yields from their crops. In my role, I'm responsible for the vast majority of web-based technology that we're developing. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

We had developed some applications in Ireland both in-house and with outsourced companies. We were looking for an offshore team with expertise in web development that could provide high-quality development services at a more economical price point. 

SOLUTION

What was the scope of their involvement?

Our first project together was an online application that streamlines the complicated process of purchasing our seeds. It’s compatible with any device and allows customers to easily select the right seed for their region based on relevant characteristics. After pricing the selection, it submits the order through our ERP system for processing and delivery. We've progressed into the next phase of development and are currently enhancing its capability. 

N-iX has been heavily involved in two other product builds for the precision farming market. They leverage very advanced technology and capabilities that allow farmers to make informed decisions about what to do with their crops using satellite imagery, nutrient and spray planning, and weather data. 

We asked N-iX to work with the technology stack we primarily use internally. They enhanced that selection of tools with their additional areas of expertise. Java is the primary language for the backend PostgreSQL database. The frontend uses Angular.js. They’ve also developed several mobile apps using Apache Cordova and Ionic. 

What is the team composition? 

One of the fantastic things about N-iX is the way they structure their teams. Using a very Agile approach, they have multiple scrum teams. Each one has a scrum master who might act as a proxy product owner because they're located offshore.

They assign us teams with several frontend and backend developers. Depending on the project's complexity, they might include a DevOps or database administrator resource. UX/UI designers draw up our initial concept for the developers to convert into the applications. 

How did you come to work with N-iX?

Our company has a presence in multiple European countries. As we considered potential outsourced companies in other regions, we narrowed our search to Ukraine, our largest market in Eastern Europe. After researching many vendors and meeting with a few when I traveled there, N-iX was the most attractive option. They seemed culturally aligned with the way we operate. 

What is the status of this engagement?

We've been working together for one year now. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

N-iX invests substantial thought into every product they develop. They use an extensive process for requirements gathering and conduct in-depth customer feedback and engagement sessions. They enthusiastically incorporate input and help us tweak minute aspects of our products for the best outcomes. All of their deliverables have been exceptionally well received. 

How did N-iX perform from a project management standpoint?

N-iX is highly skilled, transparent, and very well structured. They're one of the best outsourced teams I've ever worked with. The Agile, scrum and sprint process they undertake and manage gives us clear visibility on our progress regarding deliverables at any point in time. They excelled in all aspects of project management.  

They work together quite collaboratively with our in-house developers. We've used both mixed and separate scrum teams depending on the project at hand. At times, they've handled everything from requirements gathering and project management to product delivery and support. 

What did you find most impressive about them?

The quality of the individuals that N-iX employs, their team structure, and the Agile process they have in place most impressed me. I admired their adaptability. They seamlessly worked with our technologies while educating us on best practice for other areas. 

Are there any areas they could improve?

We have an open working relationship and provide them with feedback on a daily basis. As we collaborate very closely, we're growing together. Almost any way that they could improve, we could as well. 

Do you have any advice for potential customers?

Thoroughly engage N-iX. Handing a project over and getting results back won't yield the same results as going through the product lifecycle together. The primary factor in our success was close and constant collaboration.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IT Outsourcing for Class Coordination Company

“They've developed a lot of custom features and improved web performance overall.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

N-iX provides two full-time engineers for ongoing assistance with backend and frontend development, as well web performance optimization.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Founder & CEO, Class Coordination Company
 
Verified
The Review
Feedback summary: 

The engineers provided by N-iX continue to deliver top quality development services that exceed expectations. Despite their distance, they remain responsive and attentive to client needs. Their high level of competency and customer service sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a service that enables customers to find and book cooking classes, food tours, and corporate team-building events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

We wanted to expand our engineering team's capacity by hiring additional resources to assist with frontend and backend web development.

SOLUTION

What was the scope of their involvement?

N-iX provided us with two full-time engineers who work on frontend and backend development, as well as performance optimization, using Laravel.

What is the team composition?

We work with two engineers from their team and manage them on our end.

How did you come to work with N-iX?

A friend of mine had been working with them and suggested I reach out. I was considering one other company, but felt N-iX was a better fit.

How much have you invested with them?

We invest about $100,000 annually.

What is the status of this engagement?

We started working together in October 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're very happy with the work N-iX has done for us thus far. They've developed a lot of custom features and improved web performance overall.

How did N-iX perform from a project management standpoint?

They're great about following up with us to make sure we're happy with the work from the two assigned engineers. Project management is mostly handled from our end, but I also had the chance to meet with their team personally in Ukraine. 

What did you find most impressive about them?

I'm most impressed by the quality of work their engineers produce—they're highly experienced and competent in their field. Despite their distant location, their English speaking skills are very strong, so communicating is never an issue.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

N-iX is a great company to work with. Make sure you introduce yourself to their team of engineers, so you can feel out which people would work best for your team.

5.0
Overall Score Their engineers are great to work with and very responsive.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet deadlines and are good at managing schedules.
  • 4.0 Cost
    Value / within estimates
    Although they're a little pricier than others, the value is worth it.
  • 5.0 Quality
    Service & deliverables
    They're fast, they listen, and they deliver results.
  • 5.0 NPS
    Willing to refer

Developed Clinical Trial Enrollment Platform for Healthcare Firm

"I can tell N-iX is thinking about our project because they often bring back valuable input."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Jan. 2015 - Ongoing
Project summary: 

N-iX developed a healthcare logistics platform meant to aid patient enrollment in clinical trials. Rich API integration and other product enhancements are now the main focus.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
Doug Bachelor
CTO, Cure Forward
 
Verified
The Review
Feedback summary: 

N-iX has proven to be a capable, responsive, and flexible partner. The project team consistently offers valuable strategic insight, which has translated into a more dynamic solution. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Cure Forward essentially involves technology-enabled logistical services where we help patients connect with different emerging therapies that are being promoted through clinical trials. I’m our chief technology officer, and I’m responsible for all of the product development, security compliance, and corporate IT for our company.

My company initiates digital-based marketing that targets Stage 3 and Stage 4 cancer patients who register through our site, and then we provide them with high-touch services and a rich personal profile that includes their demographics, lifestyles, clinical laboratory, and genomic characteristics. We then identify opportunity sets for the patients to participate in different clinical trials and guide them all the way through the final enrollment. We’re engaged in one model with patients and caregivers and another model with recruiters, pharmaceuticals, contract research organizations, and entities that are providing these trials. We work with them to move the patients through the funnel. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with N-iX?

There was a move to bring N-iX in to execute more effectively with direct controls from Cure Forward. Before that, we'd engaged three other contractors and they had all struggled.

SOLUTION

What was the scope of their involvement?

The work N-iX was doing was all web-based: distributed systems and building multiple portals for personas of patients, recruiters, and site managers.

N-iX also handled design and delivered a lot of the rich API services that would connect with our different modules. When we staffed the N-iX teams initially, we were running with a team of 13–14 that included a mix of Java and Python developers, a project manager, some architects, and UI designer. 

When I joined the Cure Forward staff, one of the first actions with N-iX’s treatment of our product was in maturing the SDLC process. The N-iX team was extremely responsive to that. We shifted the composition of the teams to include integrated testing engineers without any real delay or issue. Most recently, as we’ve been continuing to build out our Boston team, we’re starting to further expand the N-iX team into 3–4 smaller teams that are specific to certain modules. N-iX has been extremely responsive in adjusting and adding new members through the recruitment. 

Our director of engineering and our head of product management have visited N-iX for one week each. We’re going to be bringing an interchange of folks from N-iX here to work with us to continue our close collaboration. We made the decision in November to start increasing our team size and accommodate multiple teams. We’ve increased to 20, and we anticipate staying at that level or slightly increasing this year, and then staying at that level or slightly increasing in 2018. N-iX also has aided us with members on the operations side to bring us to full capability.

How did you come to work with N-iX?

The original project predates me. The previous head of development had a longstanding relationship with these Eastern European countries, and he brought the N-iX team in to start in 2015. They inherited the initial work and have advanced it ever since.

I first got involved with N-iX when I started as the acting CTO in May 2016. I came on full time in mid-July 2016. I’ve been working closely with the N-iX team since I began working with Cure Forward.

What is the status of this engagement?

We first started working with N-iX in January 2015 and the engagement has been ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The N-iX team has been instrumental in the evolution of our patient portal and our administrative modules. We believe they’ve contributed to the greater stickiness on our site, as well as the increased number of patients that are coming through it. We’re consistently getting anywhere from 18–20 patients registering a day on our site. I’d say that was a strong plus because we weren't necessarily expecting that many. The N-iX team also has done nice, thoughtful work on incrementally moving us toward a unified data model. Their insight and their participation with our initiatives demonstrate our close collaboration; we’re all on an even playing field. Ultimately, we end up with synergies in multiple perspectives delivering a better, more capable software platform. In terms of overall stats, we’ve had over 100,000 site visits, starting with a soft launch in May 2016. We’re now kind of evolving our model to the next stage.

How did N-iX perform from a project management standpoint?

I’ve probably been setting up and managing offshore partners since about 2001. Comparing our N-iX team to a number of the other models, I would say that they rank right at the top. I can tell N-iX is thinking about our project because they often bring back valuable input. That’s not always the case with offshore teams. We’re trying to engage them for autonomy, empowerment, and ownership, and they’re responding well to that model.

Our N-iX team is tightly integrated into our systems. We’re utilizing Atlassian’s JIRA Confluence as our primary Agile tools and knowledge management, which the N-iX team has embraced. We have Slack capabilities for communications, and we use a co-browsing video conferencing capability with Zoom. Traditionally we’re running a cadence where there are early scrums with the meetings with the teams, and then there’s the scrum of scrums every morning. We have technology leadership sessions, architecture sessions, joint sprint planning, joint sprint reviews. and joint retrospectives ... we include our N-iX team in as a member of our town halls. We view the situation as Cure Forward and N-iX moving together as one team.

Are there any areas N-iX could improve?

The one thing we’re always trying to tell N-iX is that we want open communication and that no question is a wrong question. There was some reticence in the past with some assigned team members not being fully engaged, but we’ve seen that model shifting, which we’re excited about.

What tips or recommendations could you share that might increase the likelihood of success with N-iX? 

It’s good to run a trial proof of concept. Sometimes it’s tricky when you're 5,000 miles away: you bring a cautious tone when you bring on an outsource. As that first team gains traction, then you can start to expand further. I think getting communication, practices, and conventions in place early will greatly help both teams.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
N-iX USA Inc.
Status
Active
Jurisdiction of Formation
New York
Id
151210000791
Date of Formation
Dec 10, 2015
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Dec 6, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
16
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
September 21, 2020