My Virtual Teams Pvt Ltd

BACKGROUND

Please describe your company and your position there.

INKISH is one of the leading media in the global printing industry, and though our product is "content," the importance of IT can't be underestimated.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire My Virtual Teams, and what were your goals?

Initially it was about creating a web-presence but it has over the years developed into more services like how to handle GDPR, managing users, developing integrated apps/eco-systems, and integration to other services like frame.io. Today we have two platforms - inkish.tv and inkish.news.

SOLUTION

How did you select My Virtual Teams and what were the deciding factors?

We have used upwork to find partners, but have now worked so long time with MyVirutalTeams that I almost forgot how. We have worked with several Indian developers - but honestly, never worked with any one company for SO many years and with an intent to have this as an ongoing for-ever relationship.

The importance in the relationship is less about technology, but more that MVT really understand OUR business objectives and are able to manage projects with a minimal effort from our side.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Well... Normally we start writing an idea - share this with MVT and get questions back from them. This ping-ping phase align understanding of the project and from here it becomes more technical.

We have decided to work agile, and it must have been a frustration for the MVT team in the beginning, but as they realized this as a long-term relationship to me it feels that they always consider how to develop according to a more long term understanding of where we are going!

How many people from the My Virtual Teams team worked with you, and what were their positions?

I know there a team of 2-3 people, but what I like is that we have one contact point that "translates" ideas and issues to the developers.. Really nice!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes. We have grown our audience - not only because of the content we create, but also because our IT-development has been able to deliver customer experience on a high level. We are 100% certain that the work of MVT is partly part of our success. (and by the way, we often share that opinion to our customers, as we genuinly wish they will use MVT as well)

Describe their project management style, including communication tools and timeliness.

Agile development with a clear understanding of the strucuture of what we need - both technical and business wise.

We normally get an idea about hours, I wouldn't say that MVT is too precise in those measures, but I wouldn't say that we are very precise in our description as well and always delivered according to our needs and we have some pretty dawn developments that are smart!

What did you find most impressive or unique about this company?

Their timeliness and understanding of the business we want to achieve have stood out in the partnership. You can often find some with a good technical understanding and often also some with a great business understanding, but rarely in one company.

I can't imagine working with any other company that MVT. For us, they are perfect. Perfect programmers - not sure to be honest, but functionality wise - always!

Are there any areas for improvement or something they could have done differently?

Not really - we have also had our ups/downs with MVT but when an issue is raised - it's addressed and handled, and I believe only once or twice needed to be elevated to senior level in MVT. We are by all means VERY satisifed with the relationship we have.